We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We apologize if you felt the home was not on par with our cleanliness standards and for any issues you encountered during your stay. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!

Mark, thank you for taking the time to share your valuable feedback. We are happy to hear you enjoyed the location, though we apologize for the issues that prevented you from fully enjoying your stay. We are sorry for any inconvenience you experienced with the cleanliness and hairdryer. We have forwarded this information to the local staff so they can review it and address it accordingly. The hairdryer has been delivered and is working properly. We will follow up with our Home Owner Association, which manages the facility, to ensure that all concerns have been rectified. We will continue to work with both our local staff and the homeowner to make improvements to this home, and we hope you will give us a second chance to impress you.

We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We look forward to hosting your next stay!

Hi Niki, we are happy to hear that you enjoyed your stay. We apologize if the home wasn't dusted fully. Our guest service agents are available 24 hours a day and if any issues such as cleanliness arise we encourage guests to let us know so that we can assist. We hope to host your family again in the future.