Lobby

Opiniones sobre Econo Lodge

2.5 out of 5
Econo Lodge
309 North Genesee Street, Utica, NY

Opiniones

5,2
Evaluación: 10 - Excelente. 20 de 218 opiniones" "
Evaluación: 8 - Bueno. 31 de 218 opiniones" "
Evaluación: 6 - Aceptable. 51 de 218 opiniones" "
Evaluación: 4 - Mediocre. 55 de 218 opiniones" "
Evaluación: 2 - Terrible. 61 de 218 opiniones" "

5,2/10

Limpieza

5,8/10

Personal y atención

4,4/10

Servicios

4,6/10

Estado de la propiedad e instalaciones

5,2/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

Courtney

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The sign on the door said excuse our mess while we renovate but we did not expect no heat, the floor was sticky. The furnishings were very old. The lamp shade had holes in it. It appeared they recently painted and did not clean when they were done. The front desk employee did not know how to check us in. He had to call someone to walk him through the process. We were super tired so we decided just one night we could bear it. We put all the blankets on one bed. The sheets appeared new and very clean. The only thing good about the situation.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Andre

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The door would slam shut after opening and or closing it. Asked numerous times to be fixed and it wasn’t fixed.
Se hospedó 5 noches en abril de 2024

2/10 Terrible

Tanya

Viajó con su pareja, Viajó por negocios
No le gustó: Personal y atención, estado de la propiedad e instalaciones
They are under remodel and my husband ended up sick and in the ER, people were yelling in the hallway all night, they had like a burning smell in the hallways from the remodel
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Luz

10/10 Excelente

Jaye

Viajó por negocios
Le gustó: Limpieza, servicios
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager el 20 ene. 2024
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

2/10 Terrible

Jorge

Se hospedó 2 noches en enero de 2024
Respuesta de General Manager el 14 ene. 2024
Dear Jorge, The detailed survey you shared with us is much appreciated.I am sorry to learn that the hotel's cleanliness was not up to our standard during your stay. It is our goal to provide exceptional accommodations to all our guests.We wish to provide a more enjoyable experience you deserve as a Choice Privileges member. Sincerely, ManagerEcono Lodge

2/10 Terrible

Heidi

Viajó con su familia y niños pequeños, Viajó con mascotas
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room had a live roach in the bathroom and another dead one. There were no chairs or seating. There was no coffee maker, the tv didnt work, the refrigerator was not plugged in. The towels were dirty. The tub had many brown stains on it. This is the worst hotel i have ever stayed. They charged over 100 for the night and it was not worth half of it. No food service and the only land accessible is the parking lot (mind you this is pet frienflt and the dog has to pee on the pavement) and a busy main street. Do not stay here for your own good!
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 14 ene. 2024
Dear Jorge, The online survey you shared with us is much appreciated.I am sorry to learn that the hotel's cleanliness was not up to our standard during your stay. It is our goal to provide exceptional accommodations to all our guests.We wish to provide a more enjoyable experience you deserve as a Choice Privileges member. Sincerely, General ManagerEcono Lodge

2/10 Terrible

Marianne

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very shady didn't find any bugs but it smelled of stale cigarettes and bad decisions
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Richard, FENTON

Viajó por negocios
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager el 22 dic. 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

2/10 Terrible

Jaclyn

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Didn’t feel safe as a single person woman, didn’t stay. Window didn’t lock, smelled badly of smoke, dirty.
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager el 13 nov. 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

4/10 Mediocre

Daniel

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager el 30 oct. 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

2/10 Terrible

Amanda

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Horrible
The front desk guy was very rude, kept banging on my door at all hours of night and morning accusing me of smoking in the room when I was clearly sleeping. Bed bugs everywhere
Se hospedó 4 noches en octubre de 2023
Respuesta de General Manager el 30 oct. 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

6/10 Aceptable

David

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
One time only.
Easy to get to. Overall place looked and was clean. Room looked very nice and was clean. Best part of room was a very comfortable bed.
Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager el 13 oct. 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

8/10 Bueno

Marisa

Viajó con su familia
Le gustó: Personal y atención, comodidad de la habitación
Quick trip to Poland
The hotel was ok. The outside is not appealing. I would not stay there again for $90. It wasn’t worth it. There is no breakfast bar type thing, not even, coffee in the morning. I get that it is a motel but, again, $90 is not worth it. The signal on the tv was ok. I will say the beds are super comfortable. So overall, it was ok. It was a quick overnight. But definitely not a $90 overnight stay.
Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager el 13 oct. 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

2/10 Terrible

William

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Absolutely the worst property I have ever stayed in -in my over 50 year existence. A complete dump. I would not recommend this property to anyone. Expedia remove it from your listings, it will ruin your reputation.
Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager el 7 oct. 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

2/10 Terrible

Cory

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wow! What a dump! Didn’t even check in. The property is so dirty and run down we didn’t want to walk in the front door but we decided to at least have a look, then we met the manager/owner. Rude and unengaged, felt like we were interrupting his afternoon nap. He never hung up his cell phone while he was talking to his boyfriend. Then the final straw, he wanted to photocopy my ID. I said no way you are doing that, and he flatly said then you don’t get a room. Walked out to him calling me names. It’s actullay my fault, for not checking the reviews. 100s of poor reviews just like mine, black mold, bed bugs, stains… it goes on. Do yourself a favour and don’t stay here. EXPEDIA SHOULD BE ASHAMED TO DO BUSINESS WITH THIS PROPERTY.
Se hospedó 3 noches en septiembre de 2023
Respuesta de General Manager el 30 oct. 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

4/10 Mediocre

John

Viajó por negocios
No le gustó: Personal y atención
The view out of my window included tires, scattered pieces of siding, and a beat-up shed
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager el 26 sept. 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

2/10 Terrible

Bienvenu

Viajó con su familia
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
BED BUGS! My wife and I booked for 2 nights but only stayed for 1 night because of bed bugs. We were woken up by bed bugs bites in the middle of the night. We called the fron desk for a change of rooms, they said there was no other room available. We left after 1 night and asked for a refund. We were told that nobody had complained about bed bugs in that particular room before!!! They refused to refund even the night we were not going to spend there. Expedia really needs to vet places like this before allowing people to book through them. We went to another hotel and spent money we didn't have to spend after a night of bed bugs!!
Se hospedó 2 noches en septiembre de 2023
Respuesta de General Manager el 30 oct. 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

2/10 Terrible

Birgit

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I had a room booked for two nights, only stayed one night. I was uncomfortable and worried all night. The sheets were nasty and the floor was sticky. It appears to be very slezzy. I have been to a lot of places all over the world, this was by far the worst place
Se hospedó 2 noches en septiembre de 2023
Respuesta de General Manager el 26 sept. 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

2/10 Terrible

C Hendrix, NEW BRIGHTON

Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager el 13 oct. 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

2/10 Terrible

Melissa

Viajó con su pareja, Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
There were bed bugs and cockroaches. Used soap bars in the bathroom. No complimentary breakfast like they say. Their pictures are very deceiving!!
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager el 30 oct. 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

6/10 Aceptable

Francis

No le gustó: Estado de la propiedad e instalaciones
Property is old and needs an update. No issues with it being clean.
Se hospedó 2 noches en agosto de 2023
Respuesta de GENERAL MANAGER el 1 sept. 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

2/10 Terrible

David

Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager el 26 sept. 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

4/10 Mediocre

Muhammad

Viajó por negocios, Viajó en grupo
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was ok.
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager el 26 sept. 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

4/10 Mediocre

David

No le gustó: Limpieza, estado de la propiedad e instalaciones
Very unkept. Peeling paint, bathtub hardly draiins
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager el 22 ago. 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

6/10 Aceptable

WILLIAM

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
ive stayed here before it needed upgrading yhen still does the manager did a great job and was clean just needs a facelift of some sought
Se hospedó 2 noches en agosto de 2023
Respuesta de General Manager el 22 ago. 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

6/10 Aceptable

Michele

Viajó con su familia
Le gustó: Comodidad de la habitación
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager el 22 ago. 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

6/10 Aceptable

Derrick

Viajó con su pareja
Ok stay, clean, showing its age a bit, was good for the one night
Se hospedó 1 noche en agosto de 2023
Respuesta de Genearal Manager el 21 ago. 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing EconoLodge Utica NY we appreciate your business. Thank You

2/10 Terrible

Joanne

Viajó por negocios, Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Firstly, the property is NOT what is shown on the website. It was very difficult to find & in a rough looking neighborhood. It did not meet our expectations from the photos on the website. The lobby upholstered furniture was horribly stained and dirty. The ice machine also in the lobby was so loud you couldn’t talk of the phone. The entire lobby was filled with overwhelming cooking smells that permeated the rooms closest to the lobby. The room we reserved was shabby with drapery that hanging off the curtain rods & dirty. We asked to cancel or reservation refund our money. The manager gave me a # to call Expedia & tell you to call his hotel & cancel the reservation. I tried for over 1/2 hr to get thru but kept getting disconnect or told the booking was active & could not be cancelled at that time. The manager was very helpful but explained he could refund my credit card because of the way he was paid thru Expedia’s virtual credit card. Said he would do everything to contact Expedia and get my money & my reward credits refunded. Later that day, he called & said he was able to refund my money & I should received it in 7-10 days. I appreciate all the manager did to help us. Expedia however should physically check the hotels they are recommending so this doesn’t happen again.
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager el 1 sept. 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

6/10 Aceptable

Gail

Se hospedó 2 noches en agosto de 2023
Respuesta de General Manager el 18 ago. 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing EconoLodge Utica NY we appreciate your business. Thank You

6/10 Aceptable

Kassandra

Viajó con su familia
Easily accessible
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager el 18 ago. 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at EconoLodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing EconoLodge Utica NY we appreciate your business. Thank You

6/10 Aceptable

Julie

Viajó con su pareja
No le gustó: Estado de la propiedad e instalaciones
Price to much for the amount of noise and funky smell in the room
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager el 12 ago. 2023
Hello Julie, Thank you for your valuable feedback, We apologize to know that your guest experience was not as expected. We will be sure to look into this issues and will address it on priority basis. We are under new management and continuously working to make things better and more comfortable for our guest. Thank You

10/10 Excelente

Roger

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Everything was great Thank you
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager el 9 ago. 2023
Hello Roger, Thank for you letting us know your valuable feedback. At EconoLodge Utica we thrive for guest's comfortable stay. We look forward for your future stay. Thank You

2/10 Terrible

Zellah

Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager el 1 sept. 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

4/10 Mediocre

Jesse

Se hospedó 1 noche en julio de 2023
Respuesta de General Manager el 1 sept. 2023
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You

2/10 Terrible

Chris

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The most scary and disgusting hotel ever. Expedia and any other site should completely remove this property from ever been use.
Respuesta de General Manager el 2 ago. 2023
Hello Chris, Thank you for your valuable feedback, We apologize to know that your guest experience was not as expected. We will be sure to look into this issues and will address it on priority basis. We are under new management and continuously working to make things better and more comfortable for our guest. Thank You

2/10 Terrible

Joseph

Viajó con su familia
No le gustó: Personal y atención
Gross
Didn’t even stay, the hotel was so gross looking we ended up staying down the street at a different hotel that was clean
Se hospedó 2 noches en julio de 2023
Respuesta de General manager el 28 jul. 2023
Hello Joseph, Thank you for your valuable feedback, We apologize to know that your guest experience was not as expected. We will be sure to look into this issues and will address it on priority basis. We are under new management and continuously working to make things better and more comfortable for our guest. Thank You

2/10 Terrible

Christopher

Viajó con su pareja
No le gustó: Limpieza, estado de la propiedad e instalaciones
The lobby had stained sofas which set the tone. The linoleum floor in the room was sticky as was the lamp switch. I would never stay there again.
Se hospedó 1 noche en julio de 2023
Respuesta de General Manager el 28 jul. 2023
Hello Christopher, Thank you for your valuable feedback, We apologize to know that your guest experience was not as expected. We will be sure to look into this issues and will address it on priority basis. We are under new management and continuously working to make things better and more comfortable for our guest. Thank You

4/10 Mediocre

Charles

No le gustó: Limpieza, estado de la propiedad e instalaciones
the hotel bed was sinking, the room smelled like pine sol. The room was close to parking and road-very noisy. The hotel workers kids were next door and were hitting the wall. the bathroom was gross and had bugs. never again
Se hospedó 1 noche en julio de 2023
Respuesta de General Manager el 28 jul. 2023
Hello Charles, Thank you for your valuable feedback, We apologize to know that your guest experience was not as expected. We will be sure to look into this issues and will address it on priority basis. We are under new management and continuously working to make things better and more comfortable for our guest. Thank You

2/10 Terrible

Rebecca

Se hospedó 1 noche en julio de 2023
Respuesta de General Manager el 28 jul. 2023
Hello Rebecca, Thank you for your valuable feedback, We apologize to know that your guest experience was not as expected. We will be sure to look into this issues and will address it on priority basis. We are under new management and continuously working to make things better and more comfortable for our guest. Thank You

4/10 Mediocre

Patricia

Viajó con su familia y niños pequeños
No le gustó: Limpieza, estado de la propiedad e instalaciones
Hotel room are so dirty and stuff broken, It made me so I will not stay at another one of the hotels
Respuesta de General Manager el 28 jul. 2023
Hello Paticia, Thank you for your valuable feedback, We apologize to know that your guest experience was not as expected. We will be sure to look into this issues and will address it on priority basis. We are under new management and continuously working to make things better and more comfortable for our guest. Thank You

6/10 Aceptable

Kay D.

Viajó con su familia
Se hospedó 1 noche en julio de 2023
Respuesta de General Manager el 28 jul. 2023
Hello Kay D, Thank you for your valuable feedback, We apologize to know that your guest experience was not as expected. We will be sure to look into this issues and will address it on priority basis. We are under new management and continuously working to make things better and more comfortable for our guest. Thank You

10/10 Excelente

Anthony

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2023
Respuesta de General Manager el 28 jul. 2023
Hello Anthony, We are glad to know that your stay was comfortable and pleasurable. At EconoLodge Utica NY We continuously thrive for your support and customer satisfaction. We look forward for your future stay with us.

6/10 Aceptable

Karen

Viajó por negocios
No le gustó: Limpieza, estado de la propiedad e instalaciones
This hotel is right off the thruway, so you could hear the tractor-trailers go by. There was an odor throughout the building. Although, the room looks clean at first glance, the floor was sticky ( maybe from a cleaning chemical but it didn't smell clean), the baseboards were dirty, water was very hot which was great but not a lot of water pressure, the bed was awful (soft, lumpy and noisy)
Se hospedó 1 noche en junio de 2023
Respuesta de General Manager el 28 jul. 2023
Hello Karen, Thank you for your valuable feedback, We apologize to know that your guest experience was not as expected. We will be sure to look into this issues and will address it on priority basis. We are under new management and continuously working to make things better and more comfortable for our guest. Thank You

8/10 Bueno

Edward

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Just needed a place to sleep for the night. Served the purpose.
Se hospedó 1 noche en junio de 2023
Respuesta de Genral Manager el 28 jul. 2023
Hello Edward, We are glad to know that your stay was comfortable and pleasurable. At EconoLodge Utica NY We continuously thrive for your support and customer satisfaction. We look forward for your future stay with us.

10/10 Excelente

David

Se hospedó 1 noche en junio de 2023
Respuesta de General Manager el 28 jul. 2023
Hello David, We are glad to know that your stay was comfortable and pleasurable. At EconoLodge Utica NY We continuously thrive for your support and customer satisfaction. We look forward for your future stay with us.

8/10 Bueno

Lyndsey

Viajó con su pareja
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Was a place to sleep.
Se hospedó 2 noches en junio de 2023
Respuesta de Genral Manager el 28 jul. 2023
Hello Anthony, We are glad to know that your stay was comfortable and pleasurable. At EconoLodge Utica NY We continuously thrive for your support and customer satisfaction. We look forward for your future stay with us.

10/10 Excelente

Romeo

Se hospedó 1 noche en mayo de 2023

2/10 Terrible

won

Viajó con su pareja
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Must gotten smoking which I did not request. Smell cigarettes smell all night give us a headache. Room is dark. Sheets was not clean. Room was very noise. It was not worth value.
Se hospedó 1 noche en mayo de 2023
Respuesta de General Manager el 31 may. 2023
Hello, We are extremely sorry to hear that you did not had pleasant stay with us. At EconoLodge, Utica we thrive for your comfortable stay.We will take note of your concerns and feedback and take that into consideration. We apologize for your inconvenience.

2/10 Terrible

Patrick

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2023
Respuesta de General Manager el 31 may. 2023
Hello, We are extremely sorry to hear that you did not had pleasant stay with us. At EconoLodge, Utica we thrive for your comfortable stay.We will take note of your concerns and feedback and take that into consideration. We apologize for your inconvenience.