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Opiniones sobre Eastland Suites Hotel & Conference Center

2.5 out of 5
Eastland Suites Hotel & Conference Center
1907 N Cunningham Avenue, Urbana, IL

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 437 de 1000 opiniones" "
Evaluación: 8 - Bueno. 341 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 119 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 49 de 1000 opiniones" "
Evaluación: 2 - Terrible. 54 de 1000 opiniones" "

8,6/10

Limpieza

8,6/10

Personal y atención

8,0/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Manuel

Se hospedó 1 noche en abril de 2023
Respuesta de Tamala AGM el 17 may. 2023
Thank you for staying with us!

10/10 Excelente

Carlos

Le gustó: Limpieza, personal y atención
Thank you
Se hospedó 2 noches en mayo de 2024
Respuesta de Tamala AGM el 20 may. 2024
Thank you for staying with us!

8/10 Bueno

Maureen

Le gustó: Limpieza
Se hospedó 5 noches en mayo de 2024
Respuesta de Tamala AGM el 20 may. 2024
Thank you for staying with us

10/10 Excelente

Courier On Demand, LLC Darren Hursey

Viajó por negocios, Viajó con mascotas, Viajó en grupo
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Dark in some places on the property Overall npt bad
Se hospedó 1 noche en mayo de 2024
Respuesta de Tamala el 15 may. 2024
Thank you for staying with us!

8/10 Bueno

sumi

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall good
Se hospedó 1 noche en mayo de 2024
Respuesta de Tamala AGM el 14 may. 2024
Thank you for staying with us!

8/10 Bueno

Kai

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
There's a bad smell in the room.
Se hospedó 1 noche en mayo de 2024
Respuesta de Tamala AGM el 14 may. 2024
I am so sorry there was an issue with your room. Please always let the front desk know so they can get that issue resolved immediately. wee will try to figure out what roomyou was in to see what the smell is. Thank you for letting us know.

2/10 Terrible

Vijay

Le gustó: Limpieza
Check in process was time consuming.. credit card machine was nkt working
Se hospedó 1 noche en mayo de 2024
Respuesta de Tamala AGM el 10 may. 2024
I am sorry about the credit card machine. They were doing and upgrade and it was slow and not working correctly. The upgrade is done and it is working fine. I am sorry for the inconvenience

10/10 Excelente

Victor

Le gustó: Limpieza
Se hospedó 3 noches en mayo de 2024
Respuesta de Tamala AGM el 14 may. 2024
Thank you for staying with us!

10/10 Excelente

Dawn, Independence

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cleanliness. Great breakfast options. Swimming pool was warm. Nice amenities for the price & easy off & on I-75
Se hospedó 1 noche en abril de 2024
Respuesta de Tamala AGM el 8 may. 2024
We are happy you had a great stay. Thank you for staying with us!

4/10 Mediocre

David

Viajó con su familia y niños pequeños
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very dated.
Se hospedó 2 noches en abril de 2024
Respuesta de Tamala el 29 abr. 2024
Our property is an older property, but it is very clean. We just remodeled 16 rooms. You may have not got one of the remolded rooms.

10/10 Excelente

Lauren

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I forgot my id and was in town for marathon weekend and the front desk let me use my sisters id plus my insurance to get in no problem! Gave me peace of mind the night before the big race!
Se hospedó 2 noches en abril de 2024
Respuesta de Tamala AGM el 29 abr. 2024
Thank you for staying with us!

6/10 Aceptable

aneta

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Tamala AGM el 29 abr. 2024
Thank you for staying with us!

8/10 Bueno

Jennie

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The place was well maintained but everything seemed very cheap. Like everything was new, but the cheapest new they could get. The pool is amazing and warm. The food was good but seemed like it had been sitting out a long time. Signs around the building reminding people of rules were off putting to me. Bed were comfy. Blankets and pillows left a lot to be desired. A lot of parking. Very clean and we felt safe. Overall I would stay again.
Se hospedó 1 noche en abril de 2024
Respuesta de Tamala AGM el 29 abr. 2024
We are sorry about all the signs. We have guest from time to time check in and think they can do things that disturbs other guest

8/10 Bueno

Arpan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Nice large pool, clean room. Ice machine is broken, some areas dark and rundown, breakfast options were average.
Se hospedó 1 noche en abril de 2024
Respuesta de Tamala AGM el 29 abr. 2024
We are so sorry about the ice machine. A party has been ordered. Also, guest can ask the front desk for ice anytime, and we will be glad to get it for you. Thank you for staying with us!

2/10 Terrible

Yulian, Aurora

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
150$ per night? seriously? King size and sofa bed? unwashed, with stains on the bed sheet, Max price this «MOTEL» is 30$. Oh sorry, complimentary lunch is OK
Se hospedó 1 noche en abril de 2024
Respuesta de Tamala AGM el 23 abr. 2024
I am so sorry there was an issue with you room. Please always contact the front desk if there is an issue with your room. They will be happy to move you to another room or send housekeeping to your room. Sorry you experienced an issue with your room.

2/10 Terrible

Justin

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Tamala AGM el 24 abr. 2024
We are not sure what happen with your reservation. If you contacted the front desk, they would happy to correct whatever the issue was.

10/10 Excelente

Olha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Tamala AGM el 22 abr. 2024
Thank you for staying with us!

8/10 Bueno

matthew

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great
Se hospedó 1 noche en abril de 2024
Respuesta de Tamala AGM el 18 abr. 2024
Thank you for staying with us

10/10 Excelente

Sheetal

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location close to campus! Clean and spacious rooms! Stayed for mom’s weekend and they also provided shuttle service to and from campus ! Will def stay here again !! Thank you !!
Se hospedó 1 noche en abril de 2024
Respuesta de Tamala AGM el 15 abr. 2024
Thank you for the kind review of our property. Thank you for staying with us!

10/10 Excelente

Amanda Van

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Tamala AGM el 16 abr. 2024
Thank you for staying with us!

8/10 Bueno

Bruce

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Eastland Suites used to be our favorite hotel in Urbana, IL because it was sparkling clean, the beds comfortable, quiet and the price is more reasonable than other same class hotels prior to Covid. It appears that it is short of manpower like other service industries after Covid. Over all though it is still a decent hotel. We will still be customers.
Se hospedó 1 noche en abril de 2024
Respuesta de Tamala AGM el 15 abr. 2024
We appreciate you staying with us and we do strive to have the rooms very clean. Thank you for staying with us!

10/10 Excelente

Mikell

Se hospedó 1 noche en abril de 2024
Respuesta de Tamala AGM el 8 may. 2024
Thank you for staying with us!

10/10 Excelente

Daniel

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It is an inexpensive, comfortable place to stay in Urbana. The property is a little old, but it is well maintained. I've stayed in much more expensive places in town that were not as well maintained.
Se hospedó 1 noche en abril de 2024
Respuesta de Tamala AGM el 10 abr. 2024
Thank you for staying with us!

10/10 Excelente

Terry

Se hospedó 2 noches en abril de 2024
Respuesta de Tamala AGM el 8 may. 2024
Thank you for staying with us!

10/10 Excelente

Min, Niskayuna

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property in good condition
Se hospedó 1 noche en abril de 2024
Respuesta de Tamala AGM el 2 abr. 2024
Thank you for staying with us!

10/10 Excelente

Jacob

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Tamala el 19 mar. 2024
Thank you for staying with us!

4/10 Mediocre

Zoe

Viajó en grupo
Le gustó: Servicios
Are bathtub was not clean the toilet would not flush and the lights would not turn on.
Se hospedó 1 noche en marzo de 2024
Respuesta de Tamala el 14 mar. 2024
I am sorry you experienced and issue at our hotel. I do not have a registered complaint for this issue during your stay. The lights in the room are touch lights on the wall. If you experience and issue at our hotel during your stay, please contact the front desk immediately so they can get those issues correct or move you to another room.

2/10 Terrible

John

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hotel looks like it used to be apartment complex. The room was not very clean never still hair In the tub and it was still dirty. The breakfast was terrible. All in all it's a glorified motel six, not worth the money
Se hospedó 1 noche en marzo de 2024
Respuesta de Tamala AGM el 4 mar. 2024
I am so sorry you experienced an issue during your stay. The hotel would be happy to correct the issues during your stay if you let the front desk know.

4/10 Mediocre

Doug

Viajó con su familia
No le gustó: Limpieza
We unfolded the sleeper sofa and there was mouse dirt in the bedding. They changed us to a different room and the sleeper had crumbs in that bed. There was a loud party at the hotel. Woman was screaming and yelling and the police had to come.
Se hospedó 1 noche en febrero de 2024
Respuesta de Tamala AGM el 4 mar. 2024
I am so sorry there was an issue with your stay. I have sent your review to housekeeping department to get the couch bed corrected. You are correct. There was a couple that checked into the hotel and had an issue. Our staff, contacted the police and had them removed to keep them from disturbing other guest. I am sorry it affected you.

10/10 Excelente

Erica

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Tamala AGM el 4 mar. 2024
Thank you for staying with us!

10/10 Excelente

Joseph

Se hospedó 1 noche en febrero de 2024
Respuesta de Tamala AGM el 7 feb. 2024
Thank you for staying with us

6/10 Aceptable

DON

Le gustó: Limpieza, comodidad de la habitación
Less than expected
The room itself and its amenities were very good. It was the rest of the stay that was disappointing. The hallways are dilapidated. Large and old holes in the carpeting. Checkin was disappointing and painful. No one was at the front at 9 pm. A sign said clerk would return in 15 min. It wasnt that long but uncomfortable waiting when you are tired from a drive and other activities. Although i had printed my reservation the clerk ignored any onformation on it and i had to go through a torturous checkin -- dramatic, but i was tired. Then the eke tronic credit card scanner rejected my card twice and the clerk had to slo-o-wly enter ut by hand. Breakfast a miserable experience. The milk dispenser was working. Gallon jugs of white and chocolate milk were swimming in a washpan filled with ice. The juice dispenser wasnt working. Warm juice in a carafe was set on the counter. The coffee machine wasn't working. The attendant pointed out instant coffee was availble -- he rattled a coffee carafe with instant coffee flakes to make one's own. If one doesnt return the room key card it is charged to your account -- but thexsugn didnt say how much. Ut us u likely this will be first option the next time i stay in the area.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Valerie

Le gustó: Limpieza
Eastland Suites
We stay here a lot while traveling to see family. The price is good. It is usually very clean . The beds are comfortable. It’s close to everything.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ahmed el 19 dic. 2023
Thank you for the great review of our property. Thank you for staying with us!

6/10 Aceptable

Veronica L

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Decent place
Stay was great we were there for 2 nights... 2nd night they put a couple above us there kids ran around til 1 am stomping n screaming ... we had to get up at 6 am for work
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ahmed el 19 dic. 2023
I am so sorry you experienced an issue with noise for your stay. Always contact the front desk right away so the issue can be corrected. Thank you for staying with us!

2/10 Terrible

ANTON

Se hospedó 2 noches en noviembre de 2023
Respuesta de Ahmed el 19 dic. 2023
I am so sorry you experienced an issue with your stay.

10/10 Excelente

Virginia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
I enjoy when I walk into a room and fresh bed linen and washroom have all essentials you need. It's always comfortable when I stay.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ahmed el 19 dic. 2023
Thank you for the great review of our property and thank you for staying with us!

10/10 Excelente

Jennifer

Se hospedó 2 noches en noviembre de 2023
Respuesta de Ahmed el 19 dic. 2023
Thank you for staying with us!

4/10 Mediocre

Serina

Viajó por negocios
No le gustó: Estado de la propiedad e instalaciones
So many things on property were out of order, such as water fountain, ice machine, juice dispenser at breakfast. The fridge in the room was not working. Drainage was very slow in the shower.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Tamala AGM el 3 nov. 2023
I am so sorry there was an issue with your stay.

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Rug
Rug was not vacuumed. Felt dirty on feet.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Tamala AGM el 3 nov. 2023
I am so sorry their was an issue with your room.

10/10 Excelente

Michelle

Viajó por negocios
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Tamala AGM el 2 nov. 2023
Thank you for staying with us!

10/10 Excelente

Stephen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nothing special but clean and quiet.
Se hospedó 1 noche en octubre de 2023
Respuesta de Tamala AGM el 2 nov. 2023
Thank you for staying with us!

10/10 Excelente

Holly

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Older property but cery clean and tisy
Se hospedó 1 noche en octubre de 2023
Respuesta de Tamala AGM el 2 nov. 2023
Thank you for noticing our property is clean and tidy. Thank you for staying with us!

6/10 Aceptable

Jason

Viajó por negocios
The people at registration weren't very friendly. Didn't smile.
Se hospedó 1 noche en octubre de 2023
Respuesta de Tamala AGM el 30 oct. 2023
I am so sorry there was an issue at our hotel. I appreciate you bringing this to my attention

8/10 Bueno

Daniel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The food for breakfast was pretty bad. The food was cold on both days we were there, they did not have drinks, and the coffee dispenser was empty. Staff were very nice behind the desk and the room was fine. Great shower.
Se hospedó 2 noches en octubre de 2023
Respuesta de Tamala AGM el 30 oct. 2023
I am so sorry about the breakfast, I will look into this to see what happen. I am sorry their was an issue.

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Pleasantly Surprised
I've stayed at many Champaign-Urbana hotels when attending Illinois Football home games. Had never stayed at Eastland Suites Hotel before and was pleasantly surprised. Both the grounds and the hotel facilities were clean and well maintained. The hotel serves a good hot breakfast too. I will definitely return on future trips.
Se hospedó 1 noche en octubre de 2023
Respuesta de Tamala AGM el 24 oct. 2023
Thank you for your kind words of our property. Thank you for staying with us!

8/10 Bueno

Robert

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2023
Respuesta de Tamala AGM el 24 oct. 2023
Thank you for staying with us!

4/10 Mediocre

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Argument right outside our room all night long. Ended with cops showing up in morning. Paint peeling off wall in bathroom. Couch was broke down and old. Over all was clean. Not comfortable.
Se hospedó 1 noche en octubre de 2023
Respuesta de Tamala AGM el 24 oct. 2023
I am so sorry there was an issue with your stay. Anytime you have issues, please immediately call the front desk so they can get the issue corrected right away,

8/10 Bueno

Dawn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Old building but clean
Se hospedó 1 noche en octubre de 2023
Respuesta de Tamala AGM el 17 oct. 2023
Thank you for staying with us!

8/10 Bueno

Daniel

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Our room was clean and updated. The staff was helpful.
Se hospedó 1 noche en octubre de 2023
Respuesta de Tamala AGM el 17 oct. 2023
Thank you for staying with us!

10/10 Excelente

Sarah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clean, updated interiors, great staff
The owners have great job updating this former motel. The outside might look 1970's but the interior is 2023. Friendly and helpful staff.
Se hospedó 1 noche en octubre de 2023
Respuesta de Tamala AGM el 15 oct. 2023
Thank you for much for staying with us!