4/10 Mediocre
Katherine G.
21 sept. 2025
Le gustó: Limpieza
***NO RBET AVAILABLE***. Property listing clearly indicates that WiFi and Internet are available. When we chose not to stay because of no Internet access we were told that we should have expected it base ok the location being in the National Park. Also they felt as though they didn’t need to refund us anything because we should have ASKED if the internet was reliable even though it was listed as an amenity. The day of arrival the owner sent check-in instructions saying that cell signal wasn’t available in the National Park and that we would have to use Wifi for calls. Upon arrival we found that the ability to make calls and send texts was spotty and took multiple attempts with most failing. None of our devices were able to get Internet service and the same with the tv. When I called the owner about assistance with the tv I was told that there were instructions in the welcome book and that if we were able to get anything to stream we were lucky. Be careful around the fireplace as it is a tripping hazard due to uneven flooring between tile and wood. My husband and one of my children almost fell. See message where owner feels as though welcome message (also attached) should have been sufficient to communicate no internet.
Katherine G.
Se hospedó 3 noches en septiembre de 2025