Una playa cerca
Ver disponibilidad

Opiniones sobre Mollymook Paradise Haven Motel

3.5 out of 5
Mollymook Paradise Haven Motel
39 Ocean St, Mollymook, NSW

Opiniones

7,0

Bueno

Evaluación: 10 - Excelente. 54 de 293 opiniones" "
Evaluación: 8 - Bueno. 101 de 293 opiniones" "
Evaluación: 6 - Aceptable. 85 de 293 opiniones" "
Evaluación: 4 - Mediocre. 36 de 293 opiniones" "
Evaluación: 2 - Terrible. 17 de 293 opiniones" "

7,4/10

Limpieza

6,6/10

Personal y atención

6,6/10

Servicios

6,4/10

Estado de la propiedad e instalaciones

6,4/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Angel

Le gustó: Comodidad de la habitación
Y el servicio de limpieza?
Es la primera vez que en un appart me dejan un cartel de que me cobrarán un cargo extra si no dejo la vajiilla lavada.
Se hospedó 1 noche en diciembre de 2018
Respuesta de Iva el 7 ene. 2019
Dear Angel Thank you for staying with us All hotels have to have their house rules we do require a guest to leave our rooms in a good clean condition upon check out like they have found it upon check in Kind Regards Iva

8/10 Bueno

Craig

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Pretty standard 3 star property. No issues & check-in/out very easy as prepaid & didn’t actually need to talk to a human. No complaints. Cost was a bit high for standard of room, but that’s what happens if you book last minute at a beach location during peak holiday season.
Se hospedó 1 noche en enero de 2024
Respuesta de Reception el 2 feb. 2024
Dear CraigThank You for staying with usWe have upgraded carpets bathrooms bedding and we are 4 star nowDifferent room options availableWe look forward to welcoming you againKind Regards

10/10 Excelente

Mert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Easy and convenient
Se hospedó 1 noche en enero de 2024
Respuesta de Reception el 29 ene. 2024
Dear GuestThank You for staying with us and we look forward to welcoming you againKind Regards

10/10 Excelente

Lorin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice
Se hospedó 1 noche en enero de 2024
Respuesta de Reception el 28 ene. 2024
Dear LorinThank You for staying with usWe look forward to welcoming you againKind Regards

6/10 Aceptable

Matina

Se hospedó 1 noche en enero de 2024

6/10 Aceptable

John

No le gustó: Personal y atención
Smells of the 1980s. Dated but comfortable. Didn't see any staff the entire time we were there. Shower door was broken and judging by other reviews has been for some time. Very expensive for what it is
Respuesta de Reception el 2 feb. 2024
Hi JohnThanks for your feedbackYou came travelling from UK in the peak summer season after your departure shower door was broken and fixedWe now have new carpets bathrooms and beddingRegards

10/10 Excelente

Paul

Se hospedó 1 noche en diciembre de 2023
Respuesta de Reception el 4 ene. 2024
Dear PaulThank you for staying with usKind Regards

8/10 Bueno

Kate

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención
Room was clean, nice bathroom. I didn’t realise it was next to a graveyard, but is was a short walk to the beach. No face washers, only towels. No book or brochures in room for local eats and attractions
Respuesta de Reception el 29 ene. 2023
Dear KateThank You we removed brochures due to CovidWe look forward to welcoming you again

10/10 Excelente

Maryanne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was very clean and quiet. A lovely overnight stay.Wish we could have stayed longer.
Respuesta de Reception el 19 dic. 2022
Dear MaryanneThank You for staying with us and for the feedbackGood to hear you had a comfortable stay with us and we look forward to welcoming you againKind Regards

4/10 Mediocre

Charlotte

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza
Unclean floors and cobwebs everywhere. Run down and tired and not at all worth the nightly cost.
Respuesta de Reception el 19 dic. 2022
Charlotte AdamsYou made a booking then cancelled then again book then cancel?Please explain?

6/10 Aceptable

Christina

No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Not a Paradise
Disappointed with bed on our first night asked to be moved which was arranged straight away. Unlikely to book here again.
Se hospedó 3 noches en noviembre de 2022

10/10 Excelente

Marguerite

Se hospedó 1 noche en octubre de 2022
Respuesta de Reception el 4 ene. 2024
Dear MargueriteThank you for staying with usKind Regards

6/10 Aceptable

Melissa

Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Jodie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was a great place to stay. It was very clean with a lovely little balcony. A big thankyou to Iva for texting me to let me know the room was ready.
Se hospedó 1 noche en mayo de 2022
Respuesta de Iva el 19 jun. 2022
Dear Jodie Thank you for staying with us. Good to hear you had a comfortable stay and we look forward to welcoming you again Kind Regards Reception

8/10 Bueno

Justin

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
lack of cooking utensils
Se hospedó 2 noches en abril de 2022
Respuesta de Reception el 21 abr. 2022
Dear Justin Thank You for staying with us We have removed some of utensils due to covid We look forward to welcoming you again

6/10 Aceptable

Stephen

Viajó con su pareja
No le gustó: Servicios, estado de la propiedad e instalaciones
Door hard to lock Bathroom exhaust fan sounded like a Harley Davidson
Se hospedó 1 noche en abril de 2022
Respuesta de Iva el 18 abr. 2022
Dear Stephen Thank You for staying with us We are changing the fan. We look forward to welcoming you again Kind Regards Reception

6/10 Aceptable

Tania

Viajó en grupo
I generally like the room apart from having only one roll of toilet paper and the shower pressure was dismal.
Se hospedó 1 noche en febrero de 2022
Respuesta de Reception el 31 mar. 2022
Dear Tania Thank you for staying with us. Spare toilet paper under the vanity Kind Regards

4/10 Mediocre

Max

Le gustó: Personal y atención
Horrible bed and pillows. Heavy road noise
Se hospedó 1 noche en enero de 2022

2/10 Terrible

carina

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2021

4/10 Mediocre

Ian

Viajó con su pareja
Le gustó: Servicios
No le gustó: Personal y atención
No wine glass and only one drinking glass No staff available on arrival or departure Linen and towels poor would not recommend
Se hospedó 1 noche en diciembre de 2021

6/10 Aceptable

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Personal y atención
It was fine for our needs,but no staff ,no change of towels etc
Se hospedó 4 noches en mayo de 2021

2/10 Terrible

Cliente verificado

No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
No one at reception from check in to check out. I had to ring to find out our room was open. Room looked like it hadn’t been touched since the 70’s including the linen, fridge rattled and groaned all night keeping us awake, also only one bowl in cupboard for breakfast, cupboard door hanging off. The bathroom had been renovated but there was faeces on the wall behind the toilet door.
Se hospedó 1 noche en abril de 2021

8/10 Bueno

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything is awesome except it is close to the graveyard
Se hospedó 1 noche en abril de 2021

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención, servicios
Short walking distance to beach/shops. Neat n tidy for a 3 star older style accommodation. Next time I’ll remember to bring own milk/ tea/coffee etc, great little kitchenette with full size fridge. Expensive for budget accommodation over Easter weekend .
Se hospedó 1 noche en abril de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2021

2/10 Terrible

Rowena

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2021

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en febrero de 2021

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Nice out of the way spot. Amenities were fine however the toilet seat was broken. Difficult to comment about staff in these times of automatic checkin and checkout.
Se hospedó 1 noche en febrero de 2021
Respuesta de Reception el 3 mar. 2021
Dear Guest Thank you for the review We are aware of the toilet seat and have now fixed it. We look forward to welcoming you again Kind Regards

6/10 Aceptable

Cliente verificado

Room facing noisy road, microwave very dirty inside, kitchen drawers in need of a clean, otherwise good
Se hospedó 1 noche en febrero de 2021

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Awesome place to stay! Quick walk to the beach and the owners were very helpfull.
Se hospedó 3 noches en enero de 2021
Respuesta de Reception el 23 feb. 2021
Dear Guest Thank you for the review We look forward to welcoming you again Kind Regards

6/10 Aceptable

A, Sydney

Viajó con su familia
Le gustó: Limpieza
It was clean. Bathroom was way too small could not even get changed in it.
Se hospedó 1 noche en enero de 2021
Respuesta de Iva el 21 ene. 2021
Dear Guest Thank you for staying with us We have some rooms with bigger bathrooms please advise reception while staying with us Kind Regards

2/10 Terrible

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Over priced and Terrible place to stay. We paid $299 per night .Dirty and very dated, our door was left open with the keys on the bench . The bed was so old and uncomfortable. Very upsetting as this night was booked for a celebration.
Se hospedó 1 noche en enero de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2020
Respuesta de Iva el 21 oct. 2020
Dear Guest Thank you for staying with us and for the review Kind Regards

8/10 Bueno

Anthony

Viajó con su familia
Le gustó: Comodidad de la habitación
cheap and close to beach
Close to beach. Cheap. Parking ok. Decor a bit dated.
Se hospedó 1 noche en octubre de 2020
Respuesta de Iva el 14 oct. 2020
Dear Anthony Thank you for staying with us We look forward to welcoming you again Kind Regards

4/10 Mediocre

Michelle, Canberra

Viajó con su familia
No le gustó: Personal y atención
I was sent a txt message that the key would be left in the room. Only key was in back door, popped out for pizza and ended up locked out. There was no soap, local information was from last year. Glasses were sticky, cups stuck to saucers,dead bugs on the kitchen bench. Also, we had a view of the cemetery from the balcony. Its a perfectly fine place but needs a bit more care and if I did stay there again, I would definitely ask for a downstairs room without a view of the cemetery!
Se hospedó 3 noches en octubre de 2020
Respuesta de Iva el 21 oct. 2020
Hi Michelle McDonald Thanks for your review The key was next to the tv. When you went out you would of locked the door and taken the key with you. However when you came back you had no key and called us to unlock the door which we did. Regards

2/10 Terrible

KRISTIN

No le gustó: Limpieza, personal y atención
Not clean and no one at reception to answer questions or help with anything, like giving you the wifi password. I do not recommend staying here.
Se hospedó 2 noches en febrero de 2020
Respuesta de Iva el 29 feb. 2020
Hi Kristin Webb June Direct feedback please. Your partner came to the reception seemed happy with his stay. We do have a wifi password and that is sent in the message direct from the agent upon check in.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención
Staff went out of their way to be helpful. All locks and door handles were in need of repair. Railings on stairs and balconys were also loose.
Se hospedó 4 noches en febrero de 2020
Respuesta de Iva el 29 feb. 2020
Dear Guest thank you for the review I would appreciate any feedback directly would be much helpful so we can fix anything needed immediately Glad to hear staff were helpful we want our guests to have a comfortable stay and are here to help if anything is needed We look forward to welcoming you again Regards

6/10 Aceptable

Cliente verificado

Viajó con su pareja
Great location within walking distance to the beach and cafes
Se hospedó 1 noche en enero de 2020
Respuesta de Iva el 29 feb. 2020
Dear Guest Thank you for the review we look forward to welcoming you again Regards

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Our stay was interrupted by fires, a blackout and a highway that was blocked by the fires. We left a day early because we could get out and the highway was again blocked half an hour after we passed through. This is not a typical review and should not included.
Se hospedó 4 noches en diciembre de 2019
Respuesta de Iva el 29 feb. 2020
Dear Guest Sorry to hear fires are gone now you are welcome to come back now and have a more comfortable stay with us

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en diciembre de 2019
Respuesta de Iva el 24 dic. 2019
Dear Guest Thank You for the review we look forward to welcoming you again Kind Regards

2/10 Terrible

Cliente verificado

Viajó con su pareja, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property was overpriced and tired. Paying $ 225 per night (!!!!) we didn't even receive fresh towels and our bed was unmade. There was broken glass outside our room door from our neighbour and the bathroom had a thick layer of soot over it from the open window. At the very least we though the balcony could've been swept clean of leaves, a garbage bag put in the kitchen tidy area and the verandah table wiped over. The lampshades next to the bed were rickety and almost falling apart. For the amount we paid I feel ripped off and very poor value for money.
Se hospedó 2 noches en noviembre de 2019

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en noviembre de 2019
Respuesta de Iva el 16 nov. 2019
Dear Guest Thank you for staying with us and for the review We look forward to welcoming you again Kind Regards Management

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Perfect little stay, great value & unbelievably easy into town & to the beach
Se hospedó 1 noche en noviembre de 2019
Respuesta de Iva el 16 nov. 2019
Dear Guest Thank you for staying with us and for the review we really appreciate your honest feedback and we look forward to seeing you again Kind Regards Management

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicios
Se hospedó 3 noches en octubre de 2019
Respuesta de Iva el 6 nov. 2019
Dear Guest Thank you for staying with us and for the review We look forward to welcoming you again Kind Regards

2/10 Terrible

Cliente verificado

We didnt go there as 3 weeks ago we tried to cancel but were unable to so unfortunately we will not be using wotif again!
Se hospedó 1 noche en septiembre de 2019

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
Saw no staff the room was comfortable and clean we saw no one the whole time but our stay was mid week and the fridge was very noisy it wakes you up
Se hospedó 2 noches en septiembre de 2019
Respuesta de Iva el 6 nov. 2019
Dear Guest Thank you for staying with us Staff is around if reception is locked there is a number on the door where we can be contacted and someone would be there if you need something. We look forward to welcoming you again Kind Regards

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
No le gustó: Personal y atención
The room was fine. It was clean and tidy. I just felt that the staff could have been more helpful. I don 't think tbat there was any staff on the premises and as I was late checking in amd checked out early I didn't see anyone.
Se hospedó 1 noche en agosto de 2019

8/10 Bueno

Patricia

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Glad to see the rooms have been renovated. Reception was not onsite on arrival. Otherwise a good quiet convenient location
Se hospedó 2 noches en junio de 2019

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Pleasant setting, nice property, adequate for our stay within walking distance to beach and cafes.
Se hospedó 1 noche en abril de 2019

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en noviembre de 2018
Respuesta de Iva el 16 nov. 2018
Dear Guest Thank you for for the review We look forward to welcoming you again Kind Regards