Una piscina al aire libre, sombrillas
Ver disponibilidad

Opiniones sobre Hartaning House by Pramana Villas

3.5 out of 5
Hartaning House by Pramana Villas
Jl. Tirta Tawar No. 20, Ubud, Bali

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 15 de 23 opiniones" "
Evaluación: 8 - Bueno. 4 de 23 opiniones" "
Evaluación: 6 - Aceptable. 2 de 23 opiniones" "
Evaluación: 4 - Mediocre. 1 de 23 opiniones" "
Evaluación: 2 - Terrible. 1 de 23 opiniones" "

9,2/10

Limpieza

8,8/10

Personal y atención

8,8/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Gimena

No le gustó: Personal y atención
La peor experiencia que hemos tenido
Era un hotel de una noche , llegamos, dejamos el equipaje y nos fuimos a cenar, al regresar vimos al chico de recepción saliendo de nuestra habitación , sin ningún motivo , le preguntamos si había pasado algo y nos dijo que no y evadía nuestras preguntas. Nos dio un poco de miedo la situación así que entramos a habitacion y cerramos la puerta , el muchacho quedó sentado enfrente por al menos 30 minutos. Revisamos nuestras cosas y es posible que nos faltara dinero , no hicimos la denuncia policial porque no estábamos al 100% seguros ya que no controlamos el efectivo constantemente . Am día siguiente nos fuimos y al otro le mandamo un mail al manager del que no hemos tenido respuesta . La verdad la peor experiencia que hemos tenido
Se hospedó 1 noche en marzo de 2019
Respuesta de Meri el 2 abr. 2019
Dear Gimena, Thank you for staying with us and we do apologize for inconvenience during you stay. One of the staff on that time would like to drive out frogs in front of your room and the staff has not good english to explain it. One again we do apologize for this issue. Thank you

10/10 Excelente

Vincent

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The service was great but a limited breakfast menu was the only downfall,really enjoyed my stay there.
Se hospedó 7 noches en abril de 2024

10/10 Excelente

Robert Blaine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice Inexpensive Hotel with Power Issues
Nice economical hotel in Ubud. Problems with the power breaker going off and on all night... Consequently no A/C for us.... The girls next door kept running theirs and popping the breaker Eventually you just turn off the lights and go to sleep... tomorrow is another day
Se hospedó 1 noche en diciembre de 2023

4/10 Mediocre

Matthew

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
The hotel was in great condition, central enough to walk into the heart of Ubud and until the last morning we would’ve given the trip 10/10. The staff woke us by banging on our door for breakfast while we were asleep and when we were checking out we discovered that a member of staff had been going through our bags. Thankfully all the valuables were locked away out of reach

10/10 Excelente

Daniela, Miami

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very well located and friendly staff. Pictures are exactly the same.
Se hospedó 2 noches en octubre de 2023

6/10 Aceptable

Sabrina

Le gustó: Limpieza, comodidad de la habitación
Mauvais rapport qualité prix
Moisissures
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Magdalena

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Great size room and living space, but needs updating. A/C was working well. TV had only Indonesian channels. A kettle and a toaster would be a nice addition in the kitchen. The area with swimming pool is very small and can get noisy, depending on how other guests behave. One guest was playing music loud in his room while I was staying there, with windows open and it was pounding in my room, meaning that the room was not sound proofed. The staff was very nice and helpful.
Se hospedó 11 noches en septiembre de 2023

10/10 Excelente

Sébastien

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en julio de 2023

8/10 Bueno

Ida

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en mayo de 2023

8/10 Bueno

Carolyne

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios
Endroit sympa, plutôt bien situé et convivial… mais la cuisine partagée laisse vraiment à désirer (qualité de l’équipement, propreté).
Se hospedó 2 noches en marzo de 2023

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a great stay. The staff is very nice and attentive. The bed was super comfy. Breakfast was tasty. The only thing I didn't like was that the guesthouse was built around a courtyard and you can hear every conversation in the courtyard from your room. Everyone was quiet at night but sometimes during the day I wished a few guests would take their conversations to their rooms. We were still pleased with the facilities though.
Se hospedó 7 noches en febrero de 2020

10/10 Excelente

rion

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Stay here if you are in Ubud!
Amazing place and the staff is top notch! I've honestly never had such good service in my life. Seriously, those guys are awesome and will take care of you. And take the free shuttle to the uname restaraunt, you will thank me later!
Se hospedó 3 noches en diciembre de 2019

10/10 Excelente

Colin

Viajó en grupo
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place to stay 👍
Se hospedó 4 noches en octubre de 2019

10/10 Excelente

BOYI

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
難得的的美好住宿
非常好的住宿，員工以客人的需求為優先，員工人很容易相處。 缺點：泳池水不是恆溫，插頭有點問題，但至少還有可使用的。
Se hospedó 2 noches en julio de 2019

8/10 Bueno

Sarah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hartaning House is a stones throw from Radiantly Alive Yoga Studio, Bali Buda Health food store and restauarant and the Main Street of ubud without the hustle and noise.. It's convenient, very clean and intimate. The staff made an error with my booking and swiftly rectified it and upgraded me so bravo for great customer service.
Se hospedó 7 noches en marzo de 2019

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quiet yet close to the action! Loved the space of the room!
Se hospedó 3 noches en marzo de 2019
Respuesta de Meri el 10 abr. 2019
Dear, Thank you for taking your time to write a review and sharing your experience about your stay. It was our pleasure to having you stayed in our home. We do apologize for inconvenience during your stay and we are looking forward to welcoming you back in our home. Thank you

10/10 Excelente

Preecha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice well worth
Itis difficult yo find at the raining night.but well worthyo pay not farfrom ubud center.
Se hospedó 2 noches en marzo de 2019
Respuesta de Meri el 2 abr. 2019
Dear Preecha, Thank you for taking you for taking your time to write a review and sharing your experience about your stay. It was our pleasure to having you stayed with us and we do apologize for inconvenience during your stay. We are looking forward to welcoming you back in our home. Thank you

8/10 Bueno

Sheryn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A lovely change of pace.
A lovely change of pace. Small and peaceful. Had some power conversion issues but that seemed to happen throughout Bali even in the larger resorts. Room was small but bed was large and comfortable and tastefully presented. Shared kitchen with cooking facilities. Good value for money. Surrounding area is a very active Hindu area with many temples, waterfalls, Monkey Forest and Mount Batur. People are warm and friendly. Loved it here!
Se hospedó 2 noches en febrero de 2019
Respuesta de Meri el 5 mar. 2019
Dear Sheryn, Thank you very much for choosing and staying with us and thank you for taking your time to write a review and sharing your experience to your lovely friend. We are glad to hear that you enjoyed your stay. It was our pleasured to having you stayed in our home. We do apologize for inconvenience during your stay and we are excited to welcoming you back. Thank you

10/10 Excelente

Viktor

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fantastisk
Fantastisk ophold! Det sødeste personale, som tager virkelig god hånd om hotellet og dig! Nogen spørgsmål, så er de altid parate til at sørge for dig. Lækker pool og gode, rene værelser
Se hospedó 2 noches en febrero de 2019
Respuesta de Meri el 26 feb. 2019
Dear Viktor, Thank you for staying and thank you for taking your time to write a review for sharing your experience about your stay. It was our pleasure to having you stayed. Our staff would like to ensure your stay is great and help the guests during their stay. We do apologize for inconvenience during your stay and looking forward to welcoming you back. Thanks

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great little pool area but no indoor/covered common area to hang out when it was raining. Also we booked online and they didn't charge us upon check in or check out when we paid our bill for supplemental drinks they said your all good. So make sure to check otherwise your friends might end up having to pay for you when you leave. Otherwise the staff was very friendly and were there all night to purchase drinks by the pool!
Se hospedó 1 noche en febrero de 2019
Respuesta de Meri el 28 feb. 2019
Dear, Thank you for staying in our home and spend your holiday with us. It was our pleasured to having you stayed. We do apologize for inconvenience during your stay and thank you very much for taking your time to write a review and sharing your experience about your stay. Looking forward to welcoming you back in the future.

10/10 Excelente

Cassandra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great stay! Highly recommend
Great staff. Very comfortable rooms with the best beds we have had in our month stay in Bali. Location is amazing. Just on the outside of town. Would stay again.
Se hospedó 3 noches en enero de 2019
Respuesta de Meri el 26 feb. 2019
Dear Cassandra, Thank you for staying with us and thank you for taking your time to write a review about your stay. It was our pleasure to having you stayed in our home. We are happy to hear that you very comfortable room with the beds. We do apologize for inconvenience during your stay and looking forward to welcoming you back in our home.