My family and I have been loyal visitors to Tybee for many years, often visiting twice annually. This visit did not meet the high standards we have come to expect based on our previous stays.
There were several issues during our stay that significantly impacted our comfort and satisfaction. Firstly, the portable AC unit, which was intended to cool the entire unit, was inadequately installed. The exhaust was secured with duct tape that had become disconnected, allowing hot air to fill the room. Although I managed to reapply the duct tape to ensure the exhaust was directed outside, the setup with a cardboard filler through a mostly closed door seemed unprofessional and insufficient for the task.
Additionally, the first bedroom on the right was equipped with a Roku Ultra but lacked a remote, rendering the TV unusable. This was particularly disappointing as only one light bulb in that bedroom was functional, limiting our use and enjoyment of the space.
In the living room, we found that the TV was not logged into the cable provider, which restricted our access to most channels and content. This was a significant inconvenience for us, especially during our downtime in the evenings.
Furthermore, the hammocks on the patio, we were looking forward to using, were in poor condition. One was completely ripped and unusable, which was disheartening as it detracted from the outdoor space which is one of the highlights of staying in your unit.