2/10 Terrible
Melodie W., Denver, NC
27 oct. 2025
No le gustó: Limpieza
Shocker! We reserved the home in mid-June for our stay on Aug. 24-26. Upon arrival to the home we entered through the kitchen, and I see mold on the refrigerator door where the water is dispensed, I turn around to look at the oven and the glass is missing on the oven door, upon further inspection of the home its flitty. Linens had been changed but the stain on the mattress protectors had me and all my guest afraid to sleep on the beds, hairs left in the showers that were supposed to be cleaned, the shower curtain hasn't been changed or washed in a long time. We found blood stains on the sofa and the home just has not been kept cleaned. We tried to contact the rental company when we arrived but because it was after 5 PM we were connected to the FL. office who sent us back to the GA. office to leave a message. So no one reached out at all on Friday, we ended up goin out and purchasing blankets & pillows to sleep on. Saturday, I sent another message requesting someone to contact me around 7 AM. we leave and go get breakfast i receive a text they want to know how our stay is going so far and to rate it thumbs up/down. Of course, I I said thumbs down and someone finally called. It was Candice, I told her everything that was wrong with the home, she was very apologetic and said she would get working it immediately. I received a call from Christian, told him everything he too, very apologetic, said he would make a report and get to working on it. Nothing was done during our stay!
Melodie W.
Se hospedó 2 noches en octubre de 2025