¿Hay piscina en Mayan House Tulum - Family Apartments?

Sí, en la propiedad hay una piscina al aire libre.

¿Mayan House Tulum - Family Apartments acepta mascotas?

No, la propiedad no acepta mascotas.

¿Cuánto cuesta el estacionamiento en Mayan House Tulum - Family Apartments?

El estacionamiento es gratuito en esta propiedad.

¿A qué hora es el check-in en Mayan House Tulum - Family Apartments?

Horario de check-in: 15:00-00:00.

¿Dónde se encuentra Mayan House Tulum - Family Apartments?

En Centro de Tulum, este edificio se encuentra a 2 km de Hospital de Tulum, Parque Dos Aguas y Centro de salud y bienestar Holistika Art Walk. Temple of Doom (Cenote Esqueleto) y Cenote Calavera también se encuentran a 5 km.

Mayan House Tulum - Family Apartments: Comentarios, Precios y Fotos 2026

8/10 Bueno

JUAN A

27 nov. 2017

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación

Se hospedó 1 noche en noviembre de 2017

10/10 Excelente

irazema

23 ago. 2017

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Todo esta muy bonito y muy buen servicio, aparte super tranquilo

Se hospedó 6 noches en agosto de 2017

10/10 Excelente

Veronica

8 jul. 2017

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Se hospedó 3 noches en julio de 2017

10/10 Excelente

Itzel

25 jun. 2017

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Excelentes departamentos muy bonitos

Excelente servicio, el lugar acogedor, personal muy amable, el único inconveniente es que la dirección al ingresarla al GPS te manda a otro lado es un poco complicado ubicar el hotel.. todo lo demás excelente

Se hospedó 1 noche en junio de 2017

8/10 Bueno

Fernando

23 may. 2017

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

El hotel esta excelente Solo tuvimos unos inconvenientes, tuve que pagar en efectivo porque no cuentan con terminal para pagar con tarjeta de credito, pero me entere hasta que llegamos. y averigue que desde febrero no funciona su terminal. Solicite 1 cama queen size y 2 matrimoniales y la habitacion me la entregaron con 1 king size y 1 matrimonial. y en precio hubo una pequeña diferencia entre lo que muestra su pagina y lo que pagué Seria conveniente que en la pagina te adviertan que tienes que realizar tu pago en efectivo. Me sentí engañado

10/10 Excelente

Cliente verificado

17 abr. 2017

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Hotel limpio, cómodo, amplio y buen precio

Excelente para familias.

10/10 Excelente

excelente

27 mar. 2017

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

excelente

muy bien todo, limpio y en excelentes condiciones el depa

8/10 Bueno

Elías

7 feb. 2017

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación

En general estuvo bien el hotel y la hospitalidad. En cuanto al servicio todo bien excepto que no se pudo pagar con tarjeta y esto si representó un problema para mí ya que dispuse de mi efectivo para poder liquidar las habitaciones.

4/10 Mediocre

Luis Javier, Ciudad de Mexico

29 dic. 2016

No le gustó: Limpieza, personal y atención, comodidad de la habitación

MALA EXPERIENCIA

Te hacen esperar en la entrada del lugar, porque solo hay un encargado y no hay timbre. No tenían la habitación que reservé de una cama queen size y dos individuales. No hacen limpieza diario y cuando la hacen está mal hecha. los cuartos tienen problemas con la instalación hidráulica y de desagüe. El encargado procura ser amable, pero no soluciona las peticiones legítimas, el caso mío de limpieza diaria, aduciendo que eso no se acostumbra para no molestar a los huéspedes. Imagínense, estar de vacaciones y encargarse de hacer la limpieza del cuarto de hotel. MALA EXPERIENCIA!!!

10/10 Excelente

pam

18 abr. 2018

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Loved it!

Great place! Very clean, good service from mgmt. and beautiful pool. We felt very safe due to high wall around the complex and security on premises at night. We’d stay there again!

8/10 Bueno

Thomas

4 mar. 2018

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación

God stor lejlighed

Dejlig stor lejlighed. God pool. Lidt gå afstand til byen, men helt ok.

Se hospedó 1 noche en febrero de 2018

8/10 Bueno

Thomas

26 feb. 2018

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Dejlig stor lejlighed med pool

Super fint værelse. Stort 100 kvm lejlighed med 2 badeværelser og køkken. Dejlig stor altan med udsigt til stor pool. Det er ikke så meget i området, men 12 min gåtur så er du i byen.

6/10 Aceptable

Cliente verificado

16 ene. 2018

Le gustó: Limpieza, comodidad de la habitación

No le gustó: Personal y atención

Internet was not working and the place is very far from the beaches

Se hospedó 6 noches en enero de 2018

8/10 Bueno

gulce

8 ene. 2018

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Family Friendly Appartments

Arrived to the apartment building (before 7pm), if later you'll have to alert the management. They have a full time security guard but he's not the check-in personal. The facilities were super clean and well maintained. We were lacking couple of towels which were provided by the personnel promptly. if you're on the lower floor and if there are families with small children as guests you might be woken up quite early by their pool time. To be noted, the beach is not within a walkable distance, you'll need to take your car or find a taxi (front desk is super nice to call for you if needed).

Se hospedó 4 noches en diciembre de 2017

6/10 Aceptable

Cliente verificado

4 sept. 2017

Le gustó: Limpieza, estado de la propiedad e instalaciones

No le gustó: Personal y atención

Good Facility, Not Nice Management

The facility itself is great. But I don't know if I return or recommend this place to other people. It has a great pool, HUGE apartment, however, our check-in experience was horrible. We got there around 5 which is not too early or too late. The person showed up a few times after we rang the bell. He was on the phone pretty much all the time while we tried to check-in. Not just that, he said the exchange rate is $1 to 20 pesos which is unheard of. Most of other touristy hotels and restaurants in the same day were using the exchange rate of 1:17. We almost left feeling it's very dishonest but since we would be changed for the last minute cancellation anyway, we decided to stay. At the time of booking I was quoted $78.54 (with taxes and fees) but upon our return I noticed that I was charged $86.30. It is only less than $8 difference, but it left us a bad taste. All other hotels during our trip (most are booked through hotels.com) were using 1:17 exchange rate. As for the apartment, everything worked well, but light sleepers, be aware. There is no blackout curtains. In fact, all the curtains were too short and too narrow, not preventing any outside light. And the common area (and the back of the apartments) lights were on all night. Also, this a condo/apartment, so there is no amenities like shampoo, and the place is not very convenient if you don't have a car.

Se hospedó 1 noche en agosto de 2017

8/10 Bueno

Ryan

20 ago. 2017

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación

No le gustó: Personal y atención

New and clean.Poor service and communicatio

Though I speak Spanish, no English was available and should be considered if one does not speak Spanish. The place was not ready when we arrived late and they have no ability to accept credit cards and expect cash. There was no notification of this until our late arrival and it became a significant inconvenience due to the hour and cash on hand at the time. Overall a great value for a three bedroom apartment.

Se hospedó 1 noche en agosto de 2017

8/10 Bueno

Yanina

15 ago. 2017

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Besides the fact that we showered with cold water it was ok

Se hospedó 3 noches en agosto de 2017

10/10 Excelente

Glenn

3 jul. 2017

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Se hospedó 2 noches en julio de 2017

10/10 Excelente

Shelley

10 jun. 2017

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Great stay

We really enjoyed our stay at mayan house, about a 5 minute walk to the main area as its on a side street but we always felt safe walking. The lady in charge didn't speak much English but it didn't seem to matter much. Extremely clean and large areas to live in, and the pool was great after a day exploring.

Se hospedó 5 noches en mayo de 2017

8/10 Bueno

Sebastien, Paris (France) & USA

5 jun. 2017

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Far from beach, ideal for family with car

Not exactly where spotted on google maps, slightly more at the north (150m approx.) these appartments are modern, nicely furnished, no room cleaning, no breakfast, but nice kitchen, dining room, and washing machine: ideal for long stays. Nice swimming pool, very clean. the hotel lacks of charm, but is very practical. the killing factor for us was chlorine saturated water in the bath: without speaking of cleaning your teeths, a shower with water with so much chlorine was painful for the eyes and the smell. might be temporary though

Se hospedó 2 noches en junio de 2017

2/10 Terrible

Cliente verificado

21 may. 2017

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Awful!

Too many problems to name but let's begin with NO others guests at the place. Power went out and the water stopped running. Ruined my sons trip.

10/10 Excelente

VM, London, UK

9 may. 2017

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Great accommodation, Great location, Great stay!

We stayed here for 14 nights in April 2017. Mayan House is a small complex of 3 x blocks of 6 apartments set around a great outdoor swimming pool. During the day the reception is open, it is closed at night however there is an onsite security man who is around to help if you have any problems. The hotel is very secure with a main gate that you are provided a key for. There is plenty of parking if you have a car. The location is fab. Mayan House is on the opposite side of town to the beach, however this isn't a problem because if you are near the beach you are further from the town and vice versa. We found it was easy to walk to town for meals in the evenings (depending where you eat it can take as little as 5 minutes), and then walk / cycle / taxi to the beach during the day. Tulum is quite spread out in general so everyone gets around by walking, bike or taxi. To get to the furthest end of the beach strip you shouldn't pay any more than 150 pesos for a taxi, however you can sometimes get this for less. It seems to depend on the time of day. There is a supermarket (Chedraui) on the other side of town if you want to stock up for self catering. The apartment kitchens have the basics in terms of equipment, so you would struggle to cook big family meals, but there is enough to get by. Apartments 1-6 are on the quietest side. They DO NOT accept credit/debit cards - we were advised once we had checked in that we had to pay in cash in local currency so be aware of this.

10/10 Excelente

Michael

7 abr. 2017

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Was a great place. The caretaker Rosario was VERY nice. Would definitely return

8/10 Bueno

Jay

3 abr. 2017

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Mayan House Tulum Review 2017

The place is new and clean. We got 2 bedrooms and a large space living room with kitchen. The pool was a real nice touch. Internet speed was a drag. We had a hard time finding this place. No street name. Bikes were available for use. Taxi cabs are available just a few steps out of the place. A couple of stores nearby if you need water or supplies. I would suggest the owner to put a sign on the main street to guide guests. Overall the staff are really helpful. Only one of them speaks good english. This place is great for large group of people atleast 4. Lastly its pricey compared to other places.

8/10 Bueno

Bob, Canada

29 mar. 2017

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

The caretakers of this hotel were very attentive.

On one afternoon after returning from town the hotel staff took us to the coconut trees growing on the property and spent some time chopping us (and a number of other guests) down a whole lot of coconuts, then preparing them for us to drink. Very educational. Very pleasant family was running the place.

Mayan House Tulum - Family Apartments

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