We had a great time at Hacienda Tankha, however the listing is not always accurate. The Villa is beautiful and sits on a beautiful section of beach. Sitting on the pool deck looking out over the ocean is amazing. Midway through our stay the list of items that did not work was becoming very frustrating. I contacted the manager and many of those items started being addressed. The greater question is why not just maintain the property instead of trying to fix things in a panic. The beach was very trashy, none of the other properties up and down had this issue, mostly cleaned. Pool pump/filter stopped running, fixed. Dishwasher does not work, washer and dryer are outside at the housekeeping staff quarters. Ceiling fans did not have a remote, staff was able to turn them on after multiple requests. One burner on stovetop is inop, No A/C in common areas, it's a very big home, i'm not sure the common area's can be conditioned. No ice maker but I don't recall that in the listing.
We realize this is a salt water environment so I expect those types of issues. The general maintenance problems are not a salt water issue. I gave the location 4 stars because it can be. The 1.5 mile road from the highway was in terrible condition, it is a 15 min. drive but hopefully that will be rectified, we assumed it was in poor condition from the storm 10 days earlier. Our Chef was fantastic so that kept our travels on the road to one or two per day.