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Opiniones sobre Sky Hotel

2 out of 5
Sky Hotel
1010 N Garnett Road, 244 & Garnett Rd/I-44 & Garnett Rd, Tulsa, OK

Opiniones

5,0
Evaluación: 10 - Excelente. 29 de 338 opiniones" "
Evaluación: 8 - Bueno. 53 de 338 opiniones" "
Evaluación: 6 - Aceptable. 86 de 338 opiniones" "
Evaluación: 4 - Mediocre. 70 de 338 opiniones" "
Evaluación: 2 - Terrible. 100 de 338 opiniones" "

5,4/10

Limpieza

6,0/10

Personal y atención

3,0/10

Servicios

4,6/10

Estado de la propiedad e instalaciones

Opiniones

2/10 Terrible

Robert, Houston tx

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Esta Lleno de cucarachas demasiado mal servicio pésimas las instalaciones no puede dormir cucarachas arriba de la cama en el baño en las toallas asqueroso el lugar
Se hospedó 1 noche en noviembre de 2018

4/10 Mediocre

Patricia, KS

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Stay somewhere else.
This place is a dive. Smelled like smoke everywhere even in non-smoking room. Dumpster in the lobby? Sheets did not look washed had holes in them and 2 cockroaches in our room. Yuk!
Se hospedó 1 noche en abril de 2019

10/10 Excelente

Brian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2019

2/10 Terrible

Cliente verificado

Viajó con su pareja
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Broken entry doors so no security, No means for wheelchairs to move from lobby to rooms without leaving the building, room dirty, trash all over the grounds.......
Se hospedó 1 noche en abril de 2019

2/10 Terrible

Jacqueline

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Never again!
Staff was rude. No hot water. Roaches in the room. Dingy towels and sheets. Odor in room.
Se hospedó 1 noche en abril de 2019

4/10 Mediocre

Anthony

No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Disappointing Experience
Hotel was in disrepair. They sent me around to the south entrance, where there was a full cart of trash sitting in the entranceway, complete with a minifridge. Desks, but no chairs. A big empty corner which would usually have a table or couch. Hardwood floors with no rugs or carpets. Just a blanket on the bed. The bathroom seemed clean enough, but I would avoid.
Se hospedó 1 noche en abril de 2019

4/10 Mediocre

Cliente verificado

Viajó por negocios
Le gustó: Limpieza
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
There were no amenities: No coffee maker, no fridge, no microwave, despite there representations to that effect while demanding the price up front. If a stripped down room is all you need, this is an OK place, although a tad overpriced for what you actually get. But no professional should even consider staying here.
Se hospedó 6 noches en marzo de 2019

6/10 Aceptable

Cliente verificado

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
My room had no telephone, no cups, no ice bucket, and no ashtrays (smoking room). The property is very run-down from years of use, not from apparent neglect. Although sparse and poorly equipped, the room was clean.
Se hospedó 1 noche en abril de 2019

4/10 Mediocre

Cliente verificado

No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
I had reserved a room with a double bed, but was given a single room. After going to desk I was informed there were no rooms like that.
Se hospedó 1 noche en abril de 2019

2/10 Terrible

Yvonne

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Was nasty rooms thay smelled really bad with roaches and no microwave or phones like they said they have
Se hospedó 1 noche en marzo de 2019

8/10 Bueno

Cliente verificado

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice. Wish they had elevator though. Water in bathroom was fairly hot.
Se hospedó 1 noche en marzo de 2019

2/10 Terrible

Cliente verificado

Viajó por negocios, Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Honestly the worst motel I’ve ever stepped foot into. Walked into room and walked out and asked for money back.
Se hospedó 1 noche en febrero de 2019

6/10 Aceptable

Margo

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Review of our 1 night stay
Condition of Lobby furniture was horrible Room not ready killed two bugs in our room during the night Noisy Room was updated, but a lousy update was done No comforter or cover over blanket, could use additional covers Will not stay there again
Se hospedó 1 noche en enero de 2019

2/10 Terrible

Cliente verificado

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
The property smelled like wet dog. When I went to use the microwave roaches came out. On the way to my vehicle there was some people with a dog who came loose from its leash and bit me on the arm. Really bad experience.
Se hospedó 1 noche en enero de 2019
Respuesta de Brand Experience Team el 27 ene. 2019
Thank you for taking the time to share your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We have procedures in place related to our pest policy that should have prevented the inconveniences you describe. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please accept our apologies that your stay was less than satisfactory. We encourage you to contact our Guest Relations department to record the details of your visit to help us provide a better guest experience in the future.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Never seen a Motel 6 this bad. No hot water in shower, tub would not drain. No tv remote.
Se hospedó 1 noche en enero de 2019
Respuesta de Brand Experience Team el 26 ene. 2019
Dear Guest, Thank you for taking the time to share your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We are sorry to hear about the inconvenience you experienced with the water temperature during your visit. Please know your disappointment in the conditions you describe are an exception to our guest commitment and as such, we apologize. We encourage you to contact our Guest Relations department to record the details of your visit to help us provide a better guest experience in the future.

2/10 Terrible

Rhea

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Don’t stay there!!!
No heat no blanket dirty ashtray ROACHES!!
Se hospedó 1 noche en diciembre de 2018
Respuesta de Brand Experience Team el 9 ene. 2019
Dear Rhea, Thank you for taking the time to post your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the conditions you describe are an exception to our guest commitment and as such, we apologize. We have procedures in place related to our pest policy that should have prevented the inconveniences you describe. Please accept our apologies that your stay was less than satisfactory. We encourage you to contact Guest Services to record the details of your visit to help us provide a better guest experience in the future.

2/10 Terrible

Cliente verificado

Viajó por negocios, Viajó con mascotas
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
One hour waiting for shuttle called ahead to confirm twoce,freezing cold and no appology,bugs everywhere and tv temote didnt work,tppk two hrs. Yo fix horrible place,wprst plsce ove ever seen
Se hospedó 1 noche en diciembre de 2018
Respuesta de Brand Experience Team el 4 ene. 2019
Dear Guest, Thank you for taking the time to share your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We have procedures in place related to our pest policy that should have prevented the inconveniences you describe, and we apologize for the circumstances you experienced. The service issues you experienced are atypical to Motel 6 standards for quality, and we are sorry you had a less than satisfying service during your visit. We encourage you to contact our Guest Relations department to record the details of your visit to help us provide a better guest experience in the future.

4/10 Mediocre

Cliente verificado

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Room had a lot of roaches. Musty smell. However I will note the Friendly staff and dhuttle service.
Se hospedó 1 noche en diciembre de 2018
Respuesta de Brand Experience Team el 6 ene. 2019
Dear Guest, We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We invite you to contact our Guest Relations Department to record the details of your visit to help us provide a better guest experience

2/10 Terrible

Enrique

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
ABORT
Lets just say This place was awful to say the LEAST. DOG hair ALL over the bed and cigarette burns on the covers of the bed. The roaches as roommates were a plus too. The mold in the bathroom was a nice touch as well. Oh yeah not to mention the bed totally flipped over as soon as I sat down on the edge. 10/10 would NOT recommend. You're better off sleeping in your car for the night.
Se hospedó 1 noche en diciembre de 2018
Respuesta de Brand Experience Team el 6 ene. 2019
Dear Enrique, Thank you for taking the time to share your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We have procedures in place related to our pest policy that should have prevented the inconveniences you describe. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please accept our apologies that your stay was less than satisfactory. We encourage you to contact our Guest Relations department to record the details of your visit to help us provide a better guest experience in the future.

2/10 Terrible

Sara, Tulsa

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
The workers were incredibly nice, but the over all stay wad pretty terrible. I got a refund for the hotel and went somewhere else for the night. The pool is broken, there was no tv remote in room, no microwave or refridgerator after amenities and especially kicrowave was mentioned. I was able to request a microwave. It wasn't even night time before i left and there were other guests screaming for hours. I was okay with all of this and I could've dealed but after an hour there, the roaches revealed themselves. Soo many and I had to leave after that. The workers were really nice and accommodating but the rooms were really gross and outdated.
Se hospedó 1 noche en diciembre de 2018
Respuesta de Brand Experience Team el 6 ene. 2019
Dear Sara, Thank you for taking the time to share your review. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the comfort issues you describe. We encourage you to contact our Guest Relations department to record the details of your visit to help us provide a better guest experience in the future.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Millians of cockroaches! Dont go there!
Lady was super unkindshe didnt even look in to my eyes when I was checking in, I was in non smoking area and still you can smell the smoke everywhere. Wi-Fi was like 2G speed and the room smelled horrible with fungi in all furniture and walls! Even the bed sheets or towels are super dirty! I end up checking out so early cuz I saw so many cockroaches. Look, I know it's only $39 but at least there should be 1 good thing or comfort at least. It is dirtier than China. I don't want to go back there
Se hospedó 1 noche en diciembre de 2018
Respuesta de Brand Experience Team el 6 ene. 2019
Dear Guest, Thank you for sharing your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the conditions you describe are an exception to our guest commitment and as such, we apologize. The service experiences you describe are atypical to Motel 6 standards for quality our colleagues strive to provide, and we apologize for the service issues you experienced. We invite you to contact our Guest Relations department to record the details of your visit to help us provide a better guest experience in the future.

2/10 Terrible

laurel

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
The room had roaches
Se hospedó 2 noches en noviembre de 2018
Respuesta de Brand Experience Team el 6 ene. 2019
Dear Laurel, Thank you for taking the time to share your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We have procedures in place related to our pest policy that should have prevented the inconveniences you describe. Please accept our apologies that your stay was less than satisfactory. We encourage you to contact Guest Services to record the details of your visit to help us provide a better guest experience in the future.

4/10 Mediocre

Cliente verificado

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
There were cockroaches everywhere in my room and it was disgusting!
Se hospedó 1 noche en noviembre de 2018
Respuesta de Brand Experience Team el 6 ene. 2019
Dear Guest, Thank you for taking the time to share your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We have procedures in place related to our pest policy that should have prevented the inconveniences you describe. Please accept our apologies that your stay was less than satisfactory. We encourage you to contact Guest Services to record the details of your visit to help us provide a better guest experience in the future.

4/10 Mediocre

Cliente verificado

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Very kind and friendly staff, but major problems with facility. Needs updating badly. Missing deadbolt on door. Towels stained yellow. Toilet would not flush and was not wiped down clean. Floors dirty. Found three cockroaches in bathroom. Pool closed. No airport shuttle despite that being advertised on Expedia.
Se hospedó 1 noche en noviembre de 2018
Respuesta de Brand Experience Team el 6 ene. 2019
Dear Guest, Thank you for taking the time to share your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the conditions you describe are an exception to our guest commitment and as such, we apologize. Safety and security are high priorities within Motel 6 standards for quality and we regret you felt differently during your visit. We encourage you to contact our Guest Relations department to record the details of your visit to help us provide a better guest experience in the future.

2/10 Terrible

Amy, Tulsa Oklahoma

Viajó con mascotas
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Staff was friendly and nice. The building looked terrible no outside lights inside was very poorly maintenance.
Se hospedó 1 noche en noviembre de 2018

2/10 Terrible

Cliente verificado

Viajó con su pareja
No le gustó: Limpieza, servicios
Didnt like it at all. Bugs in room no phone no remote to tv
Se hospedó 1 noche en noviembre de 2018

2/10 Terrible

Scott

Le gustó: Personal y atención
No le gustó: Servicios
Dirty sheets shoe print on pillow Mouse poop in night stand drawer Stains on bedspread This business should be removed from your list
Se hospedó 1 noche en noviembre de 2018

6/10 Aceptable

Cliente verificado

it took forever for me to get my room when I a reservation and the staff had to search for a remote for the TV
Se hospedó 1 noche en noviembre de 2018

10/10 Excelente

Roberta

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2018

8/10 Bueno

Stephen

Le gustó: Personal y atención
Se hospedó 1 noche en noviembre de 2018

4/10 Mediocre

debimzadi, St Louis, MO

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Property wasnt horrible. Front desk staff was very nice. No shampoo or conditioner in bathroom. There was soap and the linens were clean. Room had roaches. Killed 3.
Se hospedó 1 noche en septiembre de 2018

2/10 Terrible

Cliente verificado

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Bugs everywhere, run down in scary part of town. Will never return.
Se hospedó 1 noche en septiembre de 2018

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Completely infested with roaches! Never cleaned the room or made the bed once. I was there for four days.
Se hospedó 3 noches en agosto de 2018
Respuesta de Brand Experience Team el 4 sept. 2018
Dear Guest, Thank you for taking the time to share your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We have procedures in place related to our pest policy that should have prevented the inconveniences you describe. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please accept our apologies that your stay was less than satisfactory. We encourage you to contact our Guest Relations department to record the details of your visit to help us provide a better guest experience in the future.

6/10 Aceptable

Amber

Se hospedó 2 noches en agosto de 2018

4/10 Mediocre

Cliente verificado

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Checked into room, went to eat , came back they had rented it to someone else .room very dirty.
Se hospedó 1 noche en agosto de 2018
Respuesta de Brand Experience Team el 14 sept. 2018
Dear Guest, Thank you for taking the time to share your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We apologize for any inconvenience or misunderstanding that may have occurred during your recent stay with regard to your reservations issues. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues you experienced. Please know that the conditions you describe are atypical to Motel 6 standards for quality and we apologize for the inconveniences you describe. We encourage you to contact our Guest Relations Department to record the details of your visit to help us provide a better guest experience in the future.

2/10 Terrible

Irene, Springerville AZ

No le gustó: Limpieza, estado de la propiedad e instalaciones
It was very dirty and messy and stinky! There was trash in a big bin in the entrance to our room, dirty sheets in hall way, would not stay there again.
Se hospedó 1 noche en julio de 2018

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención, comodidad de la habitación
Seedy Area of Town.
I had called to let the front desk know I would be arriving later in the evening from a 1100 mile drive. They said all would be fine as long as I was there to check in to my pre-paid room before 11:30pm. I arrived about 10pm and was initially told I had no room. I brought up that I had called and the room was already paid for. Magically a room appeared. The room keys didn't work. Back down to the office with the kids and hubby tired and exhausted. Maintenance meets me at the door once the room keys have been redone. One key works. The room looked like it had been cleaned by my 10 year old. Whatever, we had just driven 16 hours. There were two crackheads fighting in the parking lot. At 3am some strung out chic starts knocking on every door going down the hall asking for Tilley. At 6am, we go to leave and hubby goes to get donuts and coffee. He watches two work trucks full of day laborers pull up, walk into the office and take donuts and leave. Another apparent resident of the motel takes four, sits down across from the desk and begins eating. Two donuts remaining. I should have grabbed one for the roach that hung out in the bath tub all night but skipped it and left.
Se hospedó 1 noche en junio de 2018

2/10 Terrible

Cliente verificado

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
The room was very old, the carpet in the hall way were beyond worn. Not the best to stay. No hot water for a comfortable shower, their were wet towels and sheets thrown by the ice maker with flies and scent of urine. I would never recommend this motel.
Se hospedó 1 noche en junio de 2018

6/10 Aceptable

Daniel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en mayo de 2018

2/10 Terrible

shannon

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Never again
Room was dirty there was food in the refrigerator water did not get hot the bedspred was covered in stains and the floor had not been swept

4/10 Mediocre

Cliente verificado

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Looks nice in pictures but not
First they wouldn’t honor Expedia price. Even after showing them the proof of reservations. There is no fridge or microwave. The phone in the rooms do not work, per manager “he removed the phone cords from all rooms due to theft”. Our door that opened out to pool wouldn’t lock without the deadbolt. The pool area was completely trashed. The ice machine on first floor was out of order.
Se hospedó 2 noches en mayo de 2018

2/10 Terrible

Adam

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bad Experience
I stay at a lot of Motel 6s to save money but this was by far the worst. I initially checked in and the staff was friendly. I walked down to my room and had trouble unlocking my door. I kept trying and then all of a sudden started dry heaving and my head started feeling light (I've never had this happen before). I ran out of the hallway and started feeling better. I don't know what it was but when I complained to the management they seemed like they "knew the drill" and sent someone to inspect. I asked for another room but they wanted to just book me down the hallway. I refused and asked to be located somewhere far away on another floor. After going past other guests with their growling/barking dogs in the hallway I made it to my room. I was so disturbed by the events that I had trouble sleeping but that turned out for the best because around 1 am the fire alarm went off and I immediately packed up my things and left. I went to the lobby to try to get refunded but after being yelled at by the maintenance worker (who took it personally that I wanted to leave) was told that I would not be refunded. At this point I called for an Uber to leave. When I got in the car, he told me I was lucky because he usually never picks up at this Motel 6 because of the clientele that the hotel usually attracts. I spend $70 more at the DoubleTree later that night but it was money well spent. Don't avoid all Motel 6s but avoid this one!!

2/10 Terrible

Cliente verificado

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
The parking lot was trashy and the back doors were left unlocked for any and everyone to just come in. Thia motel has really gotten bad in the last 5 yrs!
Se hospedó 2 noches en abril de 2018

8/10 Bueno

Roy, Tulsa

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Quiet place
Very quiet place. A bit outdated. Took a few minutes for the Key Card to work. But everyone was very friendly.
Se hospedó 1 noche en abril de 2018

6/10 Aceptable

gaines

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Employees were overly nice, the hotel wasnt all that great cleaniness or amenties. Breakfast was only donuts. Wont stay here again.

6/10 Aceptable

stacey, selmer.tn

No le gustó: Personal y atención
Motel6 good
Besides cold showers . but allows dogs . no microwave But its cheaper of hotel
Se hospedó 1 noche en marzo de 2018

10/10 Excelente

Judy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Friendly staff on duty. Great swimming pool. Enjoyed our stay and will be back during the summer again.

4/10 Mediocre

Greg, Ketchum, Oklahoma

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Never Again
I understand that a cheap price doesnt always mean that a persons expectations should be high but dang, the floors couldve been swept and mopped better. I dropped the room key behind the dresser so i had to pull it out a bit to retrieve the card. When i did so, there were old socks, a ladies shirt and "tons" of dirt and trash hidden behind that dresser. The 'live-in" clientele hanging out by the entrance door checking out my wife was a bit unnerving for her. I wouldn't let her walk anywhere in the motel by herself for fear of something happening to her.
Se hospedó 2 noches en marzo de 2018

2/10 Terrible

matt, nebraska

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Motel 6 on Gardnett st
I had the room reserved and when we showed up to check in they gave our room to someone else. They didn’t have anymore rooms available so we had to call around for two hours to find a room finally at 3:30am we found a room after driving ten hours was not happy at all
Se hospedó 3 noches en marzo de 2018

6/10 Aceptable

Cliente verificado

Le gustó: Comodidad de la habitación
No le gustó: Personal y atención
Indoor pool is very warm well maintained
Continental breakfast big fail only 1 box of donuts gone by 615am. Front desk attendants not very accommodating and always say they are busy and will get back too u and seem too forget to get back too you.
Se hospedó 1 noche en marzo de 2018