Hello Jesus Adolfo Haro! Thank you for choosing the Holiday Inn Express & Suites Tucson Mall! We are glad to see you enjoyed the breakfast and cleanliness of the rooms! We will be sure to let our staff know about your praises. Thank you and have a great day.

Thank you for choosing the Holiday Inn Express & Suites Tucson Mall. We are sorry to hear you did not like the breakfast. We will make sure to advise the appropriate employees about this so we can make sure this problem no longer occurs. Thank you and have a nice day.

Greetings Delia, thank you for leaving feedback regarding your stay! We are glad to hear you enjoyed your stay with us to its fullest extent. We hope to see you again soon.

Hello Delia! Thank you for choosing to stay with us here at the Holiday Inn Express & Suites Tucson Mall! We will make sure to advise the maintenance department to take a look at our elevator, as we value the comfort of our guests greatly. We hope you give us another chance in the future if you are staying in town to serve you. Have a great day.

Hello Daniel, we are so sorry to hear you did not enjoy your stay to the fullest extent. Staff is always there to help if you run into any circumstances. We hope you will consider giving us another shot if you are ever back in town. Thank you.

Dear Benjamin,Thank you for taking the time to leave us such a great review! We are thrilled to hear that you the staff provided great service. Please see us again on your next visit to Tucson!

Dear Joel,Thank you so much for your review! I am thrilled to hear that you enjoyed your stay with us. I will be sure to pass along your praises to the team! Please come see us again on your next visit to Tucson.

Muchas gracias por tu revisión. ¡Nos alegra saber que le encantó su estancia con nosotros! Por favor venga a vernos nuevamente en su próxima visita a Tucson.

Emmanuel Jose, Thank you for taking the time to leave us a review. We appreciate you bringing the leak to our attention. I will pass this along to our maintenance team, immediately. Overall, I am happy to see that you enjoyed your stay. I hope you will visit us again on your next visit!

Daniel,Thank you so much for taking the time to leave us such a great review. I am thrilled to see that you enjoyed your stay. Please come see us again on your next visit to Tucson.

Dear Augusto,Thank you for choosing our property. I want to apologize that we fell short of your expectations in cleanliness. I will be sure to follow up with our housekeeping department to gather more information. Thank you for bringing this to our attention. We hope we get another opportunity to have you with us again in the future!

Cynthia,Thank you for your review! I appreciate you taking the time to let us know how we are doing! I hope that you will consider us again in the future!

Dear Alejando, Thank you for your review. I am sorry to see that we did not meet your expectations. We hope we will have the opportunity to serve you again in the future, and make your stay more pleasant.

Dear Canek,Thank you for your great review! We appreciate you taking the time to let us know how we are doing. We hope that you will consider us again on your next visit to Tucson!

Dear Alba de Lourdes,We are sorry to see that you find our team dishonest. Banks that are outside of the US can also take longer than the projected 10 days (especially during the Holidays). We are always willing to assist in talking with your bank.

Dear Orlando,Thank you for your amazing review! We appreciate your time in leaving us this review. I am happy that you enjoyed your stay with us. Please consider us again on your next visit to Tucson.

Dear Pablo Raul,Thank you for taking the time out of your day to let us know how we are doing! I am thrilled to see that you enjoyed your visit with us. We hope to see you again in the future!

Lamentamos saber que le asignaron una habitación que no estaba limpia. Me aseguraré de hacer un seguimiento con nuestro equipo de limpieza y el equipo de recepción. ¡Espero que consideres darnos otra oportunidad en el futuro!

Dear Francisco,Thank you for your taking the time to let us know how we are doing! Please think of us again on your next visit to Tucson!

Estimada Lillian Ivette,Gracias por elegir quedarse en nuestra propiedad. ¡Estoy encantado de ver que su estadía en general fue placentera y que la ubicación fue conveniente para usted! Piense en nosotros nuevamente en su próxima visita a Tucson.

Estimado Marcial,Gracias por tomarse el tiempo para informarnos cómo lo estamos haciendo. Me alegra que su experiencia general haya sido placentera. Me aseguraré de hacer un seguimiento con el servicio de limpieza con respecto a la limpieza. Gracias por informarme sobre esto. ¡Esperamos verte nuevamente en el futuro!

Lamento escuchar que el personal lo trató mal. Me aseguraré de hacer un seguimiento con nuestros asistentes de desayuno. ¡Esperamos que nos considere nuevamente en el futuro para solucionarlo!

Dear Mario Albert,Thank you for taking the time to let us know about your visit to our property! I am thrilled to see that you enjoyed your stay. Please think of us again on your next visit to Tucson.

Dear Adrian,Thank you so much for staying with us! We are thrilled to see that you enjoyed your stay with us. I will be sure to pass along your praises to our team. Please visit us again on your next visit to Tucson.

Dear Julio,Thank you for your review. I am sorry to see we did not meet your expectations. I appreciate your feedback on your incident. I will ensure to have our Pest Control company come out to ensure this does not happen again. We hope that you will allow us another try to provide you with better hospitality.

Juan Pablo,Thank you for the amazing review. We are thrilled to see that you enjoyed your stay with us. Thank you for choosing our property for your lodging needs. We hope you will consider us again on your next visit to Tucson.

Dear Francisco,¡Gracias por tu reseña! ¡Nos alegra ver que haya disfrutado de su estadía y esperamos que vuelva a pensar en nosotros en su próxima visita!

Gracias por tu reseña. Nos alegra que haya disfrutado de la habitación. Me aseguraré de abordar su inquietud con nuestro departamento de limpieza. Por favor considérenos nuevamente en su próxima visita a Tucson.

Gracias por tu reseña. Nos alegra que haya disfrutado de la ubicación de nuestra propiedad. Tenga en cuenta que los depósitos son estándar durante el alojamiento y han sido una política en nuestra propiedad para todos los huéspedes.

Adriana, thank you for your review! We are happy the staff paid great attention to you. We apologize that our wet bars do not include silverware. Our rooms stocked with standard per the number of beds. Please know pull out Sofa linen and extra towels can be delivered by reaching the front desk! Thank you for staying with us.

Tere,Thank you, for choosing our property! We are thrilled that you enjoyed your stay. Thank you also for taking the time to let us know how we are doing. We hope you will consider us again on your next visit to Tucson.

¡Muchas gracias por tu revisión! Nos alegra ver que haya disfrutado de su tiempo con nosotros. ¡Esperamos que nos considere en su próxima visita a Tucson!

Alia Miriam,Thank you so much for your amazing review. We appreciate you taking the time to let us know how we are doing. We hope you will think of us again on your next visit to Tucson.

Dear Miriam, Thank you so much for your amazing review! I will be sure to pass this along to our team. We appreciate you choosing our property for your lodging needs and look forward to seeing you again.

Mario Alberto,Thank you so much for choosing our proerty! We are thrilled to see that you enjoyed your visit. We hope that you will consider us again on your next visit to Tucson.

Gracias por tu reseña. La habitación ha sido inspeccionada por una empresa profesional y ha dado negativo para cualquier tipo de infestación.

Francisco,Thank you so much for your amazing review. We are thrilled to see that you have enjoyed your stay with us. We hope that you will think of us again in the future!

Dear Victor, thank you so much for the amazing review. Our team appreciates you taking time out of your day to let us know how we are doing. We hope you see you again on your next visit to Tucson!

Dear Eduardo,Thank you for choosing our property. We are thrilled to see you enjoyed your visit. Please think of us again on your next trip to Tucson.

Dear Liliana,Gracias por su comentario! por favor ven a visitarnos pronto

Thank you so much for taking your time to respond to our reviews!! and I am so happy to see you had an excellent stay!!Hope to see you again soon!! safe travels!

Thank you for taking your time to respond our review, hopefully on your next visit you can share what points we missed out on making this a great stay for you! Safe Travels!

Buenas tardes José Alejandro,Muchas gracias por tomarse su tiempo para responder a nuestra reseña y lamento mucho que la estadía más reciente haya sido poco placentera. Veo que experimentaste un encuentro con nuestra plaga de verano, estos pequeños escarabajos no son cucarachas sino una especie de escarabajo de los árboles llamado escarabajo Boxelder. Salen mucho en el área nativa después de fuertes lluvias y son una de las muchas pequeñas plagas comunes relacionadas con la temporada de monzones. ¡Lamento mucho que hayas tenido que experimentar esto en tu habitación! y me alegra que hayas podido obtener una resolución que te permita sentirte más cómodo, te aseguro que estás haciendo todo lo que está a nuestro alcance para encontrar una manera de sellar completamente cualquier acceso disponible que tengan estos pequeños bichos, y espero que regreses. en el futuro y danos otra oportunidad! ¡Espero que tengas un maravilloso resto de tu semana! y buen viaje!!

Gracias por tu reseña. Me alegra que haya disfrutado de su visita con nosotros. Me aseguraré de informar a nuestro departamento de mantenimiento sobre las condiciones de su bañera. Gracias nuevamente por tomarse el tiempo para hacernos saber cómo le va.

Gracias.por sus comentarios, esto nos permitira trabajar en mejorar nuestras instalaciones.

Nos disculpamos por no haber cumplido con sus estándares. Esperamos que nos pruebes nuevamente en el futuro.

Eden, thank you so much for your great review! We hope you will come see us again in the future!