Upon arrival, we had trouble getting in the gate, then getting into the rental. Once inside, the place was infested with bugs! It took us about 2 hours to clean up what was there, not knowing this was a "known" issue and going to be a continuous issue for the remainder of our 12 day stay. The bugs remained a HUGE constant issue. They crawled on us at night and in the bathrooms. The floors were so dirty we couldn't walk around barefoot because our feet were so black it was as if we were outside barefoot all day! I had to purchase my own toilet paper!! The washing machine smelled like mold and sewage. Bryan from management told me it was usable so i washed their sheets and towels in it, they came out black and smelling like mildew! Would you wash your clothes in there?? No! But he insisted it was usable, made me clean it and purchase cleaning supplies for their washer. Seriously??! I did, didn't make a difference. I went to a laundry mat, in a "safe" neighborhood because where this property is located, is not in a safe neighborhood!! Opener for the gate(s) barely works. I was there for business, so you can imagine how irritating it would be not being able to get out when you need to be somewhere. The garage opener is completely fried. Definitely needs replaced. The garage itself, well lets just hope you don't have a big car or you're not getting in or parking in the driveway. The pool, not even within walking distance. You have to drive and still walk a block.