Ropa de cama de alta calidad, cubrecamas y colchones con pillow-top

Opiniones sobre Fairfield by Marriott Inn & Suites Wheeling at The Highlands

2.5 out of 5

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 346 de 480 opiniones" "
Evaluación: 8 - Bueno. 87 de 480 opiniones" "
Evaluación: 6 - Aceptable. 29 de 480 opiniones" "
Evaluación: 4 - Mediocre. 10 de 480 opiniones" "
Evaluación: 2 - Terrible. 8 de 480 opiniones" "

9,4/10

Limpieza

9,2/10

Personal y atención

9,0/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Franc

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent services!!!
Se hospedó 1 noche en septiembre de 2021
Respuesta de Jennifer Haywood el 14 sept. 2021
Thank you for your feed back. We greatly appreciate it.

6/10 Aceptable

Pamela

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Lots of hair (not head hair) in the shower... moved us to another room... more hair in the shower (not as much). Rest of the room was clean... just won't take a shower. Disappointed.
Se hospedó 1 noche en mayo de 2024
Respuesta de Chris H. el 13 may. 2024
Thank you for sharing your feedback about your recent stay at Fairfield Wheeling. We sincerely apologize for the cleanliness issues you experienced in your room, particularly in the shower. This is not the standard we hold ourselves to and we are sorry for any disappointment this may have caused.We are glad to hear that our team was able to move you to another room, however, we understand that finding more hair in the second room was not ideal. Please know that we take cleanliness very seriously and we will address this with our housekeeping team to ensure that this does not happen again in the future.We hope that despite this issue, you were able to enjoy the other aspects of your stay with us. We appreciate your feedback and will use it to improve our services for all our guests.Thank you for choosing Fairfield Wheeling.

6/10 Aceptable

Ruth Wheaton

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
Waited and waited for someone to show up at check us in. The clerk had been sitting outside talking on the phone. When she finally came in she wanted to know why we didn't come out to get her! Bizarre.
Se hospedó 1 noche en mayo de 2024
Respuesta de Chris H. el 13 may. 2024
Thank you for bringing this to our attention. We apologize for the delayed check-in experience you had. We will address this issue with our team to ensure it does not happen again in the future.

10/10 Excelente

Harold

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel seemed new, clean , quiet and a really nice place to stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Nicole Eutsey el 22 abr. 2024
Thank you for the great review of our property. I will be sure to share with the team! We hope to see you again when your travels bring you through the Wheeling/Triadelphia area!

8/10 Bueno

Cameron

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Nicole Eutsey el 22 abr. 2024
Thank you for the great review of our property. I will be sure to share with the team! We hope to see you again when your travels bring you through the Wheeling/Triadelphia area!

10/10 Excelente

Clare

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Easy access to highway with multiple restaurants in area - great place if traveling west
Se hospedó 1 noche en abril de 2024
Respuesta de Nicole Eutsey el 22 abr. 2024
Thank you for the great review of our property. I will be sure to share with the team as they love hearing feedback from our guests! We hope to see you again when your travels bring you through the Wheeling/Triadelphia area!

10/10 Excelente

Valerie, Weirton

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Check in was super simply, staff was very friendly, area & room were quiet, room was amazingly spacious & very clean.
Se hospedó 1 noche en marzo de 2024
Respuesta de Nicole Eutsey el 22 abr. 2024
Thank you for the great review of our property. I will be sure to share with the team! We are pleased to hear that your accommodations and the staff met your expectations. We hope to see you again when your travels bring you through the Wheeling/Triadelphia area!

10/10 Excelente

chandana

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Decent place to stay with the family
Se hospedó 1 noche en abril de 2024
Respuesta de Nicole Eutsey el 22 abr. 2024
Thank you for the great review of our property. I will be sure to share with the team! We hope to see you again when your travels bring you through the Wheeling/Triadelphia area!

8/10 Bueno

Nicole, salineville

Viajó con su familia y niños pequeños, Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios
The hotel is clean and its really close to what we needed the highlands facility. We were there for the basketball tournament this weekend. They had a power outage the night we stayed which we knew about and wasnt the hotels fault. The elevators did not work when we were there which was terrible for some of our group that couldnt walk steps. The pool is super small for the group of kids we had but they made it work. But the main thing is it was clean and convenient for what we needed
Se hospedó 1 noche en marzo de 2024
Respuesta de Chris H. el 13 may. 2024
Thank you for sharing your experience with us. We are pleased to hear that you found our hotel clean and conveniently located for your needs. We apologize for the inconvenience caused by the power outage and the non-functioning elevators during your stay.We appreciate your understanding and patience in dealing with these issues. We are glad that despite the challenges, you were able to make the most of your stay with us. We hope to welcome you back in the future for a smoother and more enjoyable experience.Thank you for choosing Fairfield Wheeling.

10/10 Excelente

Blake

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice and clean, friendly staff, convenient area.
Se hospedó 1 noche en febrero de 2024
Respuesta de Chris H. el 13 may. 2024
Thank you for taking the time to leave us a perfect 5 out of 5 review! We are thrilled to hear that you had such a wonderful experience during your stay at Fairfield Wheeling. Our team works hard to provide top-notch service and it is rewarding to know that we met your expectations.We appreciate your kind words and recommendation. It was a pleasure to have you as our guest and we look forward to welcoming you back for another fantastic stay in the future.Thank you for choosing Fairfield Wheeling.

10/10 Excelente

MARY

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Maryrose

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Breakfast was amazing!! Options changed every morning and the options were always delicious and well prepared! Only downside was when I arrived there was someone elses hair in the shower which makes me think it was not cleaned properly...
Se hospedó 3 noches en febrero de 2024

4/10 Mediocre

Jonathan

Viajó con su familia
Le gustó: Limpieza
Reserved 2 queen beds. Put me in a room with 1 queen. I went back downstairs because no one would answer phone and asked for 2 queen beds they said none available so gave me a king with pull out couch. Breakfast was average but no breakfast meats available. Hotel was loud because packed with young softball players but that was not really hotels fault.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Kasey

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Amanda

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Personal y atención, servicios
The property is not that old but there were places in the bathroom that had wear and tear specifically around the shower and inside the shower. It was clean. We did have an issue of when we left we had both tvs off but when we returned the one was turned on. Not sure how that happened? 🤔
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

John

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Robert

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Kate

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Monique

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Jacqueline

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención
No pillows for the pullout, no blow dryer in the room. Waited over five minutes to check in bc no one was at the desk
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Heather

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff at this hotel is amazing. They are kind, helpful, and never too busy to answer a question. The property is clean and organized well. I highly recommend this hotel; I will stay here again. Best hotel experience I've had in years. Thank you.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Sally

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Kevin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Kevin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
X
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

tim

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Ann Marie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Dennis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything was great. Bed was a little firmer than we're use to but we survived.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Robert

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I liked the roll away desk.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Nicole Eutsey el 20 oct. 2023
On behalf of the entire hotel team, I want to thank you for sharing your experience with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,NICOLE EUTSEY

10/10 Excelente

Aakshi

Se hospedó 1 noche en septiembre de 2023
Respuesta de Nicole Eutsey el 20 oct. 2023
On behalf of the entire hotel team, I want to thank you for sharing your experience with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,NICOLE EUTSEY

10/10 Excelente

Joanie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Super clean and very comfortable Great service
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Mukti

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent
Se hospedó 2 noches en agosto de 2023

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Mike

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice hotel in the heart of the shopping district
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Scott

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Charles

No le gustó: Limpieza
Bathroom around the sink had rings from previous cups laid on the counter
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

William

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Kristin

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Vicki

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Staff was friendly, places was clean overall. However, not satisfied with the room. - mattress cover kept sliding off of the mattress - microwave door would not close, unusable - the shower floor does not allow water to fully drain, have to stand in a puddle of water and then shower the next day standing in the same dirty water from the day before - no exhaust fan in the bathroom
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Gary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great hotel and location
Great location with lots of stores and restaurants. Hotel and room were great
Se hospedó 1 noche en agosto de 2023

4/10 Mediocre

Edward

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Room was not cleaned very well, found hair in the bed. Breakfast bar was mostly empty and food that was out was not cooked very well. Waited at least 20 minutes to see if breakfast bar would be restocked and it was not done
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Suparno

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en julio de 2023

8/10 Bueno

Keaton

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en junio de 2023

10/10 Excelente

Mitch

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Tae

Se hospedó 1 noche en julio de 2023

2/10 Terrible

Leslie, Madison

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023

10/10 Excelente

karan

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We stayed for a night to New Vrindaban n it was good. Especially wide variety in breakfast
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Devindra

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Robert

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good ight’s sleep.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Steven

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice, new hotel in a newly developed area. Highly recommend
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Elise

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Stopped for the night with a 1 and 3 year old and out stay was fantastic. Plan on making this trip multiple times per year to see grandparents so we will definitely be using this as our hotel.
Se hospedó 1 noche en junio de 2023