Dear Roberta,First of all, I would like to thank you for choosing the Locanda di Casalmustia for your stay and for sharing your experience with us. We are pleased that you enjoyed the unique character of our establishment and that you had the opportunity to make friends with an American couple on our patio.However, we sincerely regret the negative check-in experience. We understand how important it is to ensure an efficient and inconvenience-free service for our guests. In particular, we apologise for the fact that the owner was not present for the 2pm appointment, especially on a rainy day.In order to avoid similar situations in the future, we would like to inform you that check-in at our facility is usually carried out from 16:00 to 19:00. Outside of this time, it is essential to arrange an appointment in advance to ensure a hassle-free experience.thank you for your choice.Manager

thanks for your beautiful evaluation. I hope to see you soon from our areas. Thank you for choosing casalmustia inn.

I am very happy that you have been very good at Locanda di Casalmustia, I am very pleased that our services made available to you have been compensated with the wonderful experience you had from us. I hope to see you again in Castelmuzio.

Thank you so much :)

Thanks Isabelle, you are welcome :)

Thanks for your great review!

Thanks!

Grazie Alessandro per la recensione!

Grazie Alessandra!

Thanks