The home is located in a great area. The living room is TINY but it will work. The home is designed nice with decent furnishings. My issue is with the mgmt team and the cleaning folks - first pay attention to your booking charges AND CLEANING FEE, IT IS STEEP.
We were going up north with our family for a couple days relaxing on the beach… low-key, just our family. We drove almost 4 hours up north with a check-in time of 4pm. We had our two grandsons with us (newborn & 3) we NEVER got any check-in instructions from the mgmt team with our door code. So I called VRBO & asked for help… I spent 2 hours on the drive on the cell trying to get our code and started to panic, I messaged the mgr through the app too, finally she replied through the app & gave me the code. But that is NOT a fun way to start a vacation… AND the VRBO folks could not reach them on the two numbers they had. Not
knowing if you can get into a property when you arrive is super stressful and agonizing.
The home was FILTHY, and with a HUGE cleaning fee that is charged I didn’t expect that!!! Everything is super dusty… doors all have dirty hand prints which is gross! No screens on the windows so you can open them for fresh air.
There was blood spots on the sheets in the bedroom with two beds and the towels provided are all stained. PLUS I found someone’s high heeled shoe (one) under the bed, guess they don’t clean/look there either. They left us one 1/2 used roll of paper towels :( I had bleach wipes in my car so I went around and wiped the handles of doors and things I saw.
The absolutely RIDICULOUS PART IS COMING… so on the night BEFORE check-out… I received a message through the app from the mgmt company saying: I hope you had a good time on your stay… while checking out can YOU DO THE FOLLOWING:
1) strip the beds
2) load the dishwasher
3) take out the trash
4) sweep the home
But wait… you will pay a ginormous cleaning fee for a tiny bungalow home and then YOU DO THE WORK?!? WOW & I have screenshots of that text from the mgmt company :( It is crazy!!! We will always take the trash out, that is super reasonable because who knows when they will get there to clean, but the rest of it ain’t happening :(
This was our experience with this home. I wish rather than giving us a weighted blanket (which is awesome but went unused) I wish they would add screens to the home so we could open a window, OR clean the spiders and stuff off so we can look out at the view.