Hoteles con spa en Torquay

"Great location, but the hotel desperately needs updating. The staff were not very welcoming, they looked disinterested and not very helpful. Our room had an unpleasant smell when we walked in. The floorboards in the room above us constantly squeaked when people walked about which disturbed our sleep. The carpet throughout the hotel looked dirty with stains on it, which provided unpleasant and unwelcoming appearance. Garden and the plants were not maintained and looked very unkempt. Breakfast was...

"had a 2 night stay and location good and in its heyday sure was a great hotel, but it is run down and needs a lot of money spent on it, room was very worn, wallpaper hanging off wall and bit tatty. we had a family room with bunk bed, and this it was very old and very noisy. The weather was very hot at the time of stay which was great for the weekend but being on 3rd floor the rooms were very uncomfortable."

"Room was spotless staff very helpful nothing was any trouble breakfast excellent and loads of room to park"

"The Derwent Hotel itself was good and the hotel receptionist helped a lot when we had an issue with the Spa service. We went for my friend's birthday stayed on the Saturday night, had a great time and booked a surprise treatment for the Sunday morning, when she went down for the treatment it was not on their system and the receptionist was abrupt to my friend and asked if she had the right date, I went and showed all the information ( emails, when I phoned and the money that had been taken from...

"Very Friendly and helpful staff. Hotel and room was perfect, air con was a massive help in this weather. The spa facilities were the best and just what we needed. Will be back again soon!"

"It’s fine, nice location"

"Once past the tired exterior, we were greeted by Hassan (site manager). He was very friendly and patient when guiding all nine of us through how to use the coded doors. He genuinely couldn‘t do enough for us over our week‘s stay, from providing extra tea/coffee to giving advice on local attractions and places to go. All five rooms booked were clean and comfortable. They had provided fans in every room before our arrival due to the current heat wave. The two pools were fantastic. The outdoor pool...

"Had a lovely night away. Room was clean and nice to have a fridge with fresh milk for coffee etc. Breakfast was delicious and lots of choice. Outside areas are great for relaxing and nice to have an outside pool. In a quiet area but within walking distance to the beach, train station and town. Great hosts. Would definitely recommend. Thank you. "