Dear Mauricio Rafael, thank you for rating our services. We are happy to know you a wonderful time staying in our apartment! We hope to accommodate you again!

Dear Tina, thank you for a detailed feedback. We are happy to know you enjoyed our apartment and liked our convenient location! We apologize for the inconvenience with the bed. We consulted the cleaning team regarding quality of their work and insure it won't happen again. Thank you for staying with us.Kind regards, Kevin. Globalstay team.

Dear Cornelius, thank you for a review. We are happy to know you had a great time at our condo! We hope to accommodate you again!Kind regards, Kevin. Globalstay team.

Dear Luciana, thank you for a feedback. We are glad to know you enjoyed our apartment. We apologize for the inconveniences you faced. We provide self check-in for our guests. Requirements are stated on the listing page as well as sent personally after reservation confirmation. After the requirement s are fulfilled, we send instructions to our guests to get the key, that includes detailed step by step directions and pictures of the place where the key is. Thank you for staying with us.Kind regards, Kevin. Globalstay team.

Dear Robert, thank you for leaving a feedback. We apologize for the inconvenience. Due to the glitch in the system your reservation came to the wrong unit. We fixed this situation as soon as we could. Management team has investigated the apartment you stayed in. There was no fish smell when they checked. The couch, while appearing to be fine, was cleaned for extra measures. Thank you for staying with us.Kind regards, Kevin. Globalstay team.

Dear Jesper, thank you for leaving a feedback. We apologize for inconvenience. However we would like to note that we did not receive any complaint from you during the stay. Please understand that the security deposit was refunded to you according to the policy. As our cleaning team have found damage left after your stay (dirty couch) and there was no such damage previously, it was deducted that it happened during your stay. As such, the sum needed to clean the couch was withheld.Regards, Kevin. Globalstay team.

Dear Guest, thank you for the provided feedback. We are happy to know you enjoyed our condo. All the linen in dryers and dishes in dishwasher are clean and were left there by cleaning team. Thank you for staying with us.Kind regards, Kevin. Globalstay team.

Dear Farzad, thank you for leaving feedback. We apologize for the inconveniences. Unfortunately we cannot provide more then one key as per our agreement with building management. Thank you for staying with us.Kind regards, Kevin. Globalstay team.

Dear Marc, thank you for leaving a review. We are happy to know you had a great time staying with us! We will await your return!Kind regards, Kevin. Globalstay team.

Dear Ronaldo, thank you for the provided feedback. We apologize for the inconveniences. The building has garbage chute, however it went out of order for a while before your stay. Our instructions provide all the needed information to retrieve fob and keys in order to access the unit. Thank you for staying with us.Kind regards, Kevin. Globalstay team.

Dear Helene, thank you for leaving a review. We are happy to know you had a great time staying with us and enjoyed our amenities! We apologize for the inconveniences with the fire alarm. It was a pleasure hosting you. We will happily accommodate you again!

Dear Garry, thank you for providing feedback. We apologize for the inconveniences and understand how frustrating it is that the deposit wasn't returned in full. However, this decision was not made without a reason. Before preparing unit for the next guest, our cleaning team provides us with a report on unit condition. We have thoroughly checked previous report with the one we got after your stay and did not find any damage or mention from cleaning crew regarding the similar cases of damage we found in the unit. As such, it was decided that the damage was left during your stay. Regards, Kevin. Globalstay team.

Dear Jiangyi, thank you for the feedback. We apologize for the inconveniences you faced. Please understand that this decision was not made easily. Before making a claim that the guest is responsible for the damage, we make an investigation into the case. Our cleaning crew provides us with a report of the unit condition before preparing it for the next guest. We compared the previous report and the one we got after your stay. Unfortunately, there was no mention of such damage in previous report and, as such, it was decided that the damage was left during your stay.Regards, Kevin. Globalstay team.

Dear Kasey, thank you for the review. We are happy to know you had a great time staying with us! We hope to accommodate you again!Kind regards, Kevin. Globalstay team.

Dear Torian, thank you for the review. We are happy to know you enjoyed your stay! We hope to accommodate you again.Kind regards. Kevin. Globalstay team.

Dear Geoffrey, thank you for the high rating. We are happy to know you had a great time staying with us! It was a pleasure hosting you and we hope to accommodate you again.

Dear Ashton, thank you for the feedback. We appreciate your opinion and will use this experience to improve the quality of our services to provide the best accommodation to our guests.

Dear Rob, thank you for the review. We are happy to know you had a wonderful time staying with us! It was a pleasure hosting you and we will be happy to accommodate you again!

Dear Mustafa, thank you for the feedback. Please note, that you were provided with the right information to get the key. However, you left the property without contacting us and asking for help. Regards, Kevin. Globalstay team.

Dear Anael, thank you for the review. We are happy to know you had a great time staying with us! We will be happy to accommodate you again!

Dear Louay, thank you for the feedback.We would like to pin point a few things regarding your stay:1. When you checked-in there were no complaints regarding the condo condition.2. Information regarding security deposit is stated on the listing page. We refund 7 days after the check-out, unless there was any damage left. Unfortunately, after checking the apartment after your check-out, we found damaged linen and a missing tv remote. This is the reason your refund wasn't fully reimbursed.Kind regards, Kevin. Globalstay team.

Dear Angy, thank you for leving a feeback. We are glad to hear you enjoyed the location. We apologize for the inconveniences you faced.We forwarded your complaints to the manegement team, which has resolved the stated issues. Thank you for staying with us. Kind regards, Kevin. Globalstay team.

Dear Guest, thank you for the feedback. We apologize for the inconveniences you faced. We will keep improving to provide better services. Kind regards, Kevin. Globalstay team.

Dear Guest. Thank you for leaving a feedback. We apologize for the inconvenience during the check-in. We couldn't meet the guests, because none of our locale representatives were available at that time. We know that there is a problem with our phones, our maintenance team is working on this problem. Kind regards, Kevin. Globalstay team.

Dear Hashem. Thank you for leaving review. We are glad to know you enjoyed your stay. We forwarded your complaint to management team to look into kitchen equipment. We hope to accommodate you again.

Dear Clarine, thank you for the review. We are happy to know you had a great time staying with us! We hope to accommodate you again!!

Dear Charnette. Thank you for for the kind review. We are happy to know you enjoyed our comfortable unit and location! We hope to accommodate you again!

Dear Monira. Thank you for leaving a review! We are happy to know you had a great time staying with us. We hope to accommodate you again!

Dear Melanie.Thank you for the feedback. We hope you had a good time during your stay. Could you please tell us more about your experience? Kind regards, Kevin. Globalstay team.

Dear Tim, we are sorry for your experience! However, we offered you a better place right away, but, unfortunately, you declined our offer. After that we returned your money right away Still hope to see you again to show you our best service possible!

Dear Vamsi, we are sorry for your experience! The apartment layout is stated in the advertisement, pictures are provided too where the apartment can be seen from the inside. However, will take into consideration your remarks and make sure to check the information regarding the kitchen and the balcony, because we never had any issues with opening the balcony door. It's nice to know that you still managed to have some good time! Best regards,

Dear Arnold, thank you for your great review! It was a pleasure to be your host! Hope to see you with us again!

Dear Brian! Thank you so much for such a wonderful review! We were happy to host you and looking forward to host you in future many times!

Dear Jennifer, thank you for your review! We are really pleased to see a satisfied guest after stay with us! We were glad to host you and we hope we will do it again in the future! Kind regards,

Thank you very much for your review, Anna! It was a pleasure for us to host you and we would be happy to see you again in any of our apartments in the future. Thank you

Dear Charleston, damage deposit could not be included in the total price because it is refundable payment and should be paid directly to Host. We never received any complaints from you during your stay regarding the bath, our customer support team operates 24/7 and we are always happy to help our guests. Overall we hope that you had a good time in our apartment!

Dear Hajriz,You could contact us regarding an issue with the light. We always trying to do our best to help our guests. As for a pool, it was closed due to Covid-19. These are restrictions from management.Best regards, Simply Comfort Team

Thank you for your review!We are happy that you liked the location and the apartment. Please note that the linen inside the dryer machine was left on purpose to shorten the cleaning cycle. You could take it out if needed. This information was in the check-in instructions. As for the lighting, you could contact us and we'd try to solve this issue. We will take your notes into consideration. Best regards, Simply Comfort Team

Thank you for your review and for sharing your experience with us, Maribeth. Please note, you always can contact our Customer Service for assistance and we will do our best to make your accommodation more comfortable.

Thank you very much for your visit and your review. We are glad that you enjoyed your stay. Hope to host you again!

Thank you for your review. We're glad you enjoyed our service. Hope to see you again!

Thanks for your review. We're glad you enjoyed our service. Hope to see you again!

Thank you for your terrific review, looking forward to your next visit!

Thanks for your review.Hope to see you again in the futute!

Thank you for your great review. Hope you'll be our guest again!

Thank you for excellent review. We are so happy you enjoyed your stay. Hope to see you again in the future. Truly yours,

Thank you for your review. We're glad you enjoyed our service. Hope to see you again. Best wishes,