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Opiniones sobre Toora Lodge Motel

3 out of 5
Toora Lodge Motel
4930 South Gippsland Highway, Toora, VIC

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 138 de 333 opiniones" "
Evaluación: 8 - Bueno. 136 de 333 opiniones" "
Evaluación: 6 - Aceptable. 44 de 333 opiniones" "
Evaluación: 4 - Mediocre. 10 de 333 opiniones" "
Evaluación: 2 - Terrible. 5 de 333 opiniones" "

8,8/10

Limpieza

9,0/10

Personal y atención

8,0/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Harit

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice quiet place near Wilson promontory
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Faran

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Fan

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
a very nice place. the receptionist is very nice and proactive. a bit far from to Wilson Prom. otherwise a very good place for passing by guests.
Se hospedó 1 noche en marzo de 2024
Respuesta de Management el 29 mar. 2024
Dear Valued Guest,Really appreciate to send us a possitive comment. We will keep our good service for ever for guests comfort. It take 30 minutes to reach Wilson Promt. Hope to see you back.Kind Regards,

6/10 Aceptable

Zafar

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
Just don’t have any high expectations.
Se hospedó 3 noches en febrero de 2024
Respuesta de Management el 27 feb. 2024
Dear Valued Guest,Thank you for the review. As much as we do our best to enjoy your holidays in a Motel. Hope to see you back.Kind Regards,

10/10 Excelente

Pauline, Narre Warren North

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place to stay when living away for work
Se hospedó 2 noches en febrero de 2024
Respuesta de Management el 21 feb. 2024
Dear Valued Guest,Really appreciate to recommend us with your experience. We always there to give the home away home feelings when you stay at Toora lodge Motel. Hope to see you back.Kind Regards,

10/10 Excelente

Yvonne

Se hospedó 1 noche en febrero de 2024
Respuesta de Management el 22 mar. 2024
Dear Valued Guest,Realy appreciate your ratings .Hope to see you back.Kind Regards,

4/10 Mediocre

Cliente verificado

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Management el 16 feb. 2024
Dear Valued Guest,Thank you for your ratings. hope to see you back.Kind Regards,

10/10 Excelente

philippe

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
petit motel,bons équipements,personnel tres serviable
Se hospedó 1 noche en enero de 2024
Respuesta de Management el 6 feb. 2024
Dear valued Guest,Really appreciate your review to improve our service. Hope to see you back to get the same feelings.Kind Regards,

10/10 Excelente

Brett

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room was very clean, staff were friendly and check in was a breeze. Close to town and easy to find.
Se hospedó 1 noche en enero de 2024
Respuesta de Management el 6 feb. 2024
Dear Valued Guest,Appreciate your comments & we will keep the good service for ever to feel your stays happy. Hope to see you back.Kind Regards,

8/10 Bueno

Jason

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Management el 6 feb. 2024
Dear Valued Guest,Thank you for rating us. Hope to see you back.Kind Regards,

4/10 Mediocre

Antje

No le gustó: Servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Management el 14 ene. 2024
Thnk you for your feedback.

10/10 Excelente

Hua

Se hospedó 1 noche en enero de 2024
Respuesta de Management el 14 ene. 2024
Thank you for your lovely feedback and I am glad that you enjoyed your stay with us.I am looking forward to welcoming back again.

6/10 Aceptable

Dianne

Viajó con su pareja
Le gustó: Personal y atención
Bed was very comfortable. Great shower, however In need of repair and update in a lot of areas.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management el 27 dic. 2023
Dear Valued Guest,Thank you for your rating with your experience. We will looking to do some changing in future for your comfort.Hope to see you back.Kind Regards,

10/10 Excelente

Lucy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had such a lovely stay at Toora Lodge Motel! The owner was so friendly and helpful throughout our stay. About 1 hour from Wilson’s prom so easy access to the park. The room had everything we need and had a lovely garden to watch wildlife. Nearest supermarket and cafe only a 5 minute walk away. Perfect stay. Thank you 🙏
Se hospedó 2 noches en diciembre de 2023
Respuesta de Management el 27 dic. 2023
Dear Valued Guest,Really apreciate your positive comment on Toora Lodge Motel. We always give you the best service to enjoy your stays. Hope to see you back.Kind Regards,

10/10 Excelente

Timothy, Bracknell

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en noviembre de 2023
Respuesta de Management el 22 dic. 2023
Dear Valued Guest,Really appreciate your positive ratings to Toora Lodge Motel. Hope to see you back.Kind Regards,

4/10 Mediocre

Alan

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
Uncomfortable bed, sagged in middle, sofa springs sagged cushions fall through. The website suggests there is a restaurant serving evening meals and breakfast, it is not operating and appears not to have done so for many months. It also states there is laundry facilities - there are not. Whilst we accept it was moderately priced a comfortable bed is paramount and the marketing should be accurate.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Management el 22 dic. 2023
Dear Valued Guest,Thank you for the review. We attended the matters you mention. We sell our rooms only and restaurant is not operating now. We will not doing guest laundries. Hope to see you back.Kind Regards,

10/10 Excelente

Nick

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great stay
Se hospedó 2 noches en octubre de 2023
Respuesta de Management el 31 oct. 2023
Dear Valued Guest,Really appreciate your rating on Toora Lodge Motel & hope to see you back.Kind Regards,

8/10 Bueno

Tiffany

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our stay here was lovely! The owner was very friendly and accommodating! It was early spring and still a bit cold, but we were welcomed with a powerful floor heater and electric blankets, so it was warm and cozy during the night. Our room was very spacious and the bed was so comfortable! I had some trouble with the tap in the jacuzzi tub, but once I got it figured out, it was fantastic! The scenery was beautiful and the area was very quiet, making for a relaxing experience. I really appreciated creature comforts like the tv, mini fridge, water kettle, and microwave too. The milk provided for our morning coffee had turned, but we appreciated having enough coffee and sugar to each have two cups before we hit the road. We were just passing through, so I can't comment on activities in the area, but there was a supermarket, a pizza place, and a gas station for our needs. It's a beautiful little town for a serene stay, and I highly recommend this hotel! If we get a chance to return, we'd definitely stay here again! Thank you!
Se hospedó 1 noche en octubre de 2023
Respuesta de Management el 22 oct. 2023
Dear Valued Guest,Really appreciate your review to motivate us to continue excellent the service. Exactly our motel is in a very quite area with birds, rabbits & cows around. Hope to see you back.Kind Regards,

6/10 Aceptable

Heather

Viajó con su pareja
I booked this motel because I thought it had meals available through their Bistro, no Bistro and no other food outlets for evening meals in the area Monday and Tuesday nights closest for a meal Foster 15km drive away! Annoying but it happens during non busy season I guess. Township - lovely - people very friendly and the host was nice. Just wish tourist people would update their brochures to not say open 7 days a week on everything you read / seasonal conditions would be helpful for future bookings.
Se hospedó 2 noches en octubre de 2023
Respuesta de Management el 18 oct. 2023
Dear Valued Guest,Thank you for your feed back & we will attend to the broacher. Unfortunately you had to come on Monday & Tuesday. Due to less guests the restaurant in Toora is closed. Hope to see you back.Kind Regards,

10/10 Excelente

Morris

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A great place to stay on the way to Wilson’s Prom
Se hospedó 1 noche en octubre de 2023
Respuesta de Management el 16 oct. 2023
Dear Valued Guest,Really appreciate your comment & we will keep our standard forever to enjoy, Hope to see you back. Kind Regards,

6/10 Aceptable

Christina

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en octubre de 2023
Respuesta de Management el 16 oct. 2023
Dear Valued Guest,Appreciate to rating us. Hope to see you again.Kind Regards,

6/10 Aceptable

Ralph

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
Smoke alarm was broken. Bed was comfy. Plastic edging falling off from over the rear door
Se hospedó 1 noche en septiembre de 2023
Respuesta de Management el 16 oct. 2023
Dear valued Guest,Happy to have your feedback & we already attended to your point. Hope to see you back.Kind regard,

10/10 Excelente

Marilyn

Se hospedó 1 noche en septiembre de 2023
Respuesta de Management el 16 oct. 2023
Thank you very much to share your review. Hope to see you back.Kind regards,

10/10 Excelente

Barbara

Le gustó: Servicios
This motel was so welcoming, clean and lovely
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Jill

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Comfortable, quiet, warm. Useful supplies, toaster, kettle, table and chairs. Pleasant aspect and surrounds. Easy booking and communication.
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Julanne

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Ruth

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
An easy place to stay
Se hospedó 1 noche en mayo de 2023

6/10 Aceptable

David

Viajó con su pareja
Le gustó: Limpieza
Property was well priced and ticked all boxes when booked online. Especially as it showed a restaurant and bar, which after along day driving sounded good to chill onsite. Arrived and was checked in over the phone as per note on office door. Very disappointed to find neither the bar or restaurant were open, (and the pub which had great food, isn’t walking distance) the heater in the room didn’t work and faulty power point. On a positive note the room was clean other than possible bed bugs???
Se hospedó 1 noche en abril de 2023

8/10 Bueno

Ed

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
No le gustó: Limpieza
Old soiled bandaid found on floor
Se hospedó 2 noches en abril de 2023

6/10 Aceptable

Leonie

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en abril de 2023

8/10 Bueno

Harris

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property was clean and good. Rental was bit expensive. Otherwise it is the best option in the srea.
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Brian

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My children and I had a very comfortable stay.
Se hospedó 1 noche en abril de 2023
Respuesta de New Management el 14 abr. 2023
Thank you Brian for positive feedback and I am looking forward to welcoming back again.

10/10 Excelente

Michelle

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2023

4/10 Mediocre

Michael

Viajó en grupo
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The motel was very rundown and clearly is not maintained. The TV did not work properly, the shower was noisy . There is even an extra charge to clean the room, make the bed daily. The bed linen is old and well used not very hygienic. The overall impression is very disappointing, I booked this for our small cycling group and was very embarrassed by the condition of the place.
Se hospedó 2 noches en marzo de 2023

8/10 Bueno

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención
New owners
New owners were asking about the rooms so there’s a promise of improvement in the future. We had a lovely stay with a group of friends.
Se hospedó 2 noches en marzo de 2023
Respuesta de New Management el 28 mar. 2023
Thank you for your lovely feedback.I am looking forward to welcoming back again

8/10 Bueno

Richard

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Perfectly fine for a one night stay-clean and friendly
Se hospedó 1 noche en febrero de 2023
Respuesta de Lyn & Peter el 10 feb. 2023
Thankyou for your good review; We hope you come again.

8/10 Bueno

Kantha

Le gustó: Personal y atención
Se hospedó 1 noche en enero de 2023
Respuesta de Lyn el 9 mar. 2023
Thankyou for your review; We are glad you chose to stay here.

2/10 Terrible

Diane

Viajó con su familia
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
No wifi. Unless your room is the one next to the reception, you won't get wifi in your room. The mildly aggressive man on reception will tell you to sit in the car park to get wifi, which is what his regulars do, therefore he is not wrong in advertising his rooms as having wifi. See? Very outdated motel too.
Respuesta de Lyn el 5 feb. 2023
The reason there was next to no wifi when you had your stay is because the NBN towers were being updated, worked on. The so called aggressive man is not aggressive at all in fact most people compliment his manner; he probably seemed that way to you as you just kept complaining about wifi. And really what do you know about our regulars? Really!

8/10 Bueno

David

Viajó con su pareja
Le gustó: Personal y atención
Friendly staff, convenient location for access to Port Welshpool. Room was fine for the price, bed was good. Using shower situated in spa might be very difficult to climb into for less mobile people
Se hospedó 1 noche en enero de 2023
Respuesta de Lyn & Peter el 28 ene. 2023
Thankyou for your great review; We are so glad you chose to stay here & hope to see you again.

10/10 Excelente

David

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
easy access, very friendly staff.
Respuesta de Lyn & Peter el 28 ene. 2023
Thankyou for your great review; We are so glad you chose to stay here.

6/10 Aceptable

Catherine

Se hospedó 1 noche en enero de 2023
Respuesta de Lyn & Peter el 28 ene. 2023
Thankyou

2/10 Terrible

Ghita

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Drive past
This was probably one of the worst places I have stayed in in the last 10 years. (about 250 hotel stays for work) Advertised Shower, wifi and food. There was no hot water, so we couldn't use the spa bath either. The wifi was so slow it was quicker to use my phone as a modem. They food licence was lost 2 years ago and not been given back. Yet it's on the website that a cooked breakfast was available and the Bistro sign was still swinging outside near the road. On the two occasions i want to the office the 'CLOSED' notice was up with no phone number to call. later in the evening the flies began to gather on the ceiling. They were so thick I could video them from the bed. I was bitten, but not sure it was the flies or bedbugs. The bathroom looked as though it had not been touched since the mid 70's. a lot of patching up and the mastic was broken in many places and silver fish abound. The washbasin was not nice to touch. No-one was in the office the next morning either, again no contact phone number. I couldn't bear to stay another night - although it was paid for. 2 days later (today) I was rung from the motel to ask if I had used the spa! I pointed out that not only had I not used it but couldn't even complain about it, the woman said, 'oh sorry about that' and hung up! How this place managed to get ANY rating at all I have no idea.
Above bathroom door
In the bathroom
Video above the bed
Mastic coming away from bath
Se hospedó 2 noches en enero de 2023
Respuesta de Management el 21 ene. 2023
Hello Ghita, A few facts regarding your review: You had nothing but bad comment from the time you could not acces Wifi (which we later informend that the NBN would be intermittent for 3 days due to upgrade works, out of our control); As for our Food licence, it was NEVER lost but due to 2 years of covid we were refunded food licence cost due to no custom; Get Facts straight! As for the water, it was a Plumbers error which caused that situation, since been rectified, Plumber very apologetic. As far as the so called flies you mention, which are midges, they are attracted to light & enter through open doors and windows; There were none in there when you arrived, major hatches occur on warm humid days with an approaching weather change.There has NEVER been a silverfish sighted here by anyone!As far as being bitten it was probably a mosquito let in from your door. Your photos of the midges are self explainatory, You let them in! With the silastic around the spa that is constantly being repaired as people take delight in pulling at it while laying in the spa. As far as the CLOSED sign is concerned, if you had paid more attention you would have notice the phone number on the top left hand side of the sign! The photo of the wash basin has a shadow through it. Our place gets good rating because people are happy here!!!

10/10 Excelente

Roberta

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was spotless, quiet and convenient and value for money.
Respuesta de Lyn el 17 ene. 2023
Thankyou for your great review; We are so glad you were happy with your stay & hope you come again.

8/10 Bueno

Jacob

10/10 Excelente

Steven

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
nice quiet stay
Overnight stay and it was as expected, nice, clean, friendly. Would stay here when in the area again.
Se hospedó 1 noche en diciembre de 2022
Respuesta de Lyn el 17 ene. 2023
Thankyou for your great review; We are so glad you were happy & hope you come again.

8/10 Bueno

Melissa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was super nice.
Respuesta de Lyn el 17 ene. 2023
Thankyou for your great review; We are so glad you were happy.

10/10 Excelente

Carolin

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
very friendly staff and very clean
Respuesta de Lyn el 17 ene. 2023
Thankyou for your great review; We are so glad you were happy with your stay & hope you come again.

10/10 Excelente

Zhiqiang

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones

10/10 Excelente

Jessica

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great budget accommodation.
Respuesta de Lyn el 17 ene. 2023
Thankyou for your great review; We are so glad you were happy.

10/10 Excelente

lee

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2022
Respuesta de Lyn el 17 ene. 2023
Thankyou for your great review; We are so glad you were happy with your stay.