2/10 Terrible
Gill A.
5 sept. 2025
No le gustó: Limpieza
Deceptive host, unsafe villa — AVOIDHost was disingenuous and omitted key facts (e.g., no BBQ use, single access via very steep steps without handrail and lighting - not disclosed in listing).Apparently this has been rented since 2010 with nothing but 10/10 reviews!! Grounds had active hornet/wasp nests.Pool was green on arrival and stayed that way despite requests; handrail was broken and merely balanced—it fell on our son while he was swimming.Jacuzzi filthy: black mould expelled from the jets.Access is 40–50 steep steps with no handrail or lighting—not disclosed in the listing.Main bed broken, Wi-Fi didn’t work, bedding without covers and dishes in cupboards dirty (lipstick on cups).Host attempted to mislead Vrbo by implying we caused damage to the bed and pool handrail which should have been welded but the weld had failed.Issues were not resolved promptly; when we sought help for our teenage daughter who arrived earlier at the airport than us due to delays on our side, the response was:“I really don’t know what to say… It’s up to you to make a decision about your daughter… If she is not secure or well she can talk to the police or the airport. I really don't know what to say about this question” All we were looking for is help with a taxi or bus / local guidance.This experience was unsafe, dirty and unacceptable. AVOID.Both the host and VRBO can't see the issue!!! Seriously... I will be taking this to the Expedia CEO and CFO and national press.
Gill A.
Se hospedó 7 noches en agosto de 2025