Villas en Tirol

"Очень хороший отель и вблизи вокзала, при этом никакого шума от вокзала нет."

"The hotel has a lot of potential. It’s well located in the city center, within walking distance of major cable car stations, with modern and cozy interior design and nice breakfast. However, for a 4-star hotel, we expected a much smoother and more reliable experience. Even before arrival, communication was stressful, I was asked to prepay parking and city tax via a link that didn’t work, which took nearly an hour to sort out. On arrival, we were told the main parking was full and sent to a second lot with the wrong address. When we eventually found it, the key card provided was expired. Calls to the hotel went unanswered, and by the time we returned, reception was closed (before the deadline), leaving us to park on the street. The room was clean and nicely decorated but very small for two people. The bathroom door hit the bed and could not be opened fully. The next morning at 07:44, housekeeping opened our door unannounced, a serious breach of privacy that woke us in shock. Staff apologised, waived one night of parking, and offered a free drink each at the hotel bar, which felt inadequate considering the level of inconvenience. Only after expressing our disappointment further were we given a room upgrade. A 4-star hotel should provide better communication (external and internal), guest support, and respect for privacy. With improvements in management and customer care, the hotel could truly live up to its potential, but our stay left us mostly frustrated than relaxed. "

"Muy buena atencion"

"La ubicación es excelente se encuentra al salir de la estación de tren y de ahí al centro caminando son unos 15 min "

"Un hotel muy lindo Enmedio de la montaña. Los chicos de recepción fueron muy lindos y amables con nosotros. Una experiencia muy bonita quédarse aquí. El desayuno fue muy rico y las chicas de cocina muy amables. El precio me parece muy adecuado. No esperes grandes lujos pero si un hotel muy bien decorado, habitaciónes limpias y un servicio increíble. 10/10"

"Muy cómoda y la ubicación muy buena "

"todo muy bien"

"muy muy bueno"

"Todo estuvo muy agradable "