Una piscina al aire libre, sillones reclinables de piscina
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Opiniones sobre Berjaya Tioman Resort

4 out of 5
Berjaya Tioman Resort
Kampong Lalang, Mersing, Tioman Island, Johor

Opiniones

7,6

Bueno

Evaluación: 10 - Excelente. 128 de 586 opiniones" "
Evaluación: 8 - Bueno. 268 de 586 opiniones" "
Evaluación: 6 - Aceptable. 118 de 586 opiniones" "
Evaluación: 4 - Mediocre. 50 de 586 opiniones" "
Evaluación: 2 - Terrible. 22 de 586 opiniones" "

7,6/10

Limpieza

7,6/10

Personal y atención

7,2/10

Servicios

6,8/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
El entorno es muy bonito y el agua de la playa color verde esmeralda super transparente. Apenas hamacas en la playa e incluso en la zona de piscina también haría falta poner más.
Se hospedó 5 noches en julio de 2019
Respuesta de Guest Relations Service el 26 jul. 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Guest Relations Service

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Buen resort de playa
Hotel a pie de playa, con buenas instalaciones pero al que le empiezan a pesar los años...Una renovación de mobiliario y baños no estaría de más. Las habitaciones son amplias y cómodas, y el desayuno muy bueno. Repetiría sin problema!
Se hospedó 3 noches en octubre de 2017

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Podria disponer de mobiliario mas renovado o al menos no dan dañado asi como el complejo en su total conjunto ya que afecta la imagen del hotel y es una lastima siendo estupendo en el resto de cosas como atencion , servicio,prestaciones del hotel.

4/10 Mediocre

SACHIO

Viajó en grupo
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
There was only one reception staff at all times, and she was slow and unfriendly. You can't have a quiet meal at the restaurant because birds fly in trying to get your food. Also, the food is not very tasty. Even if you want to go out to eat outside the hotel, it is very inconvenient as it is a long walk and there is no means of transportation. The room is clean, but there are a lot of ants and it feels unclean. All the staff were very kind and friendly, but considering the price and balance, this is not a hotel I can recommend.
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Kazutoshi

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
静かで、自然が沢山有り心のケアが出来ました。
Se hospedó 3 noches en junio de 2023
Respuesta de The Management el 17 jun. 2023
Dear Kazutoshi,Thank you for staying at Berjaya Tioman Resort during your recent trip to Tioman Island. We are delighted at your compliments and glad that you have enjoyed your trip. We look forward to seeing you again soon!Warm regardsThe Management

8/10 Bueno

Elaine

Le gustó: Personal y atención
Se hospedó 4 noches en mayo de 2023
Respuesta de The Management el 5 jun. 2023
Dear Ms.Elaine,We are honoured you have chosen to stay with us during your trip to Tioman Island. Thank you for your rating. All of us at Berjaya Tioman Resort look forward to welcoming you back to the resort soon. Warm regardsThe Management

10/10 Excelente

Chi Kin George

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 4 noches en abril de 2023
Respuesta de The Management el 14 may. 2023
Dear Mr. George,We are honoured you have chosen to stay with us during your trip to Tioman Island. Thank you for your rating. All of us at Berjaya Tioman Resort look forward to welcoming you back to the resort soon. Warm regardsThe Management

4/10 Mediocre

Tracey

No le gustó: Servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2023
Respuesta de The Management el 22 abr. 2023
Dear Ms. Tracey,We are honoured you have chosen to stay with us during your trip to Tioman Island. Thank you for your rating. All of us at Berjaya Tioman Resort look forward to welcoming you back to the resort soon. Warm regardsThe Management

10/10 Excelente

Antoine

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en julio de 2022
Respuesta de The Management el 2 ago. 2022
Dear Antoine, We are honoured you have chosen to stay with us during your trip to Tioman Island. Thank you for your rating. All of us at Berjaya Tioman Resort look forward to welcoming you back to the resort soon. Warm regards The Management

8/10 Bueno

Junghwan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wonderful !
It was good.
Se hospedó 2 noches en mayo de 2022
Respuesta de The Management el 7 may. 2022
Dear Mr. Junghwan, We are delighted you have chosen Berjaya Tioman Resort as your preferred choice of accommodation during your trip to Tioman Island. Thank you for your positive feedback and looking forward to extend our hospitality to you again soon. Warmest regards The Management

10/10 Excelente

KHALID

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing stay. If only rental motorbikes be allowed freely superb. Because the only way to get there is by boat.
Se hospedó 1 noche en febrero de 2020

10/10 Excelente

Heidi Beck

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 11 noches en febrero de 2020
Respuesta de Guest Relations Service el 18 mar. 2020
Dear Heidi, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

4/10 Mediocre

MyoungEun

Viajó con su familia
No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
서비스 최악
가격을 떠나 이렇게 불친절한 호텔은 처음이예요 직원들이 손님들한테 별거 아닌걸로 자꾸 화를 내거나 짜증을 내네요. 기분 좋은 가족 여행에 호텔 직원들 때문에 기분이 나빠질수도 있군요
Se hospedó 2 noches en marzo de 2020
Respuesta de Guest Relations Service el 18 mar. 2020
Dear MyoungEun, Thank you for taking the time to share your feedback. We truly apologize for the experience you had during your stay with us recently. We have informed our team back at resort regarding your concerns with our staffs and will definitely look into the matter to ensure situation such as this doesn't repeat. We hope to welcome you back to our resort to again a better and much memorable experience. Sincerely, Guest Relations Service

8/10 Bueno

harry

Le gustó: Personal y atención, comodidad de la habitación
Disappointed
We are coming to Berjaya already for years. This time we were not informed before that they had a fire. So the big swimming pool and restaurant were not available. They only let us know when it was to late to change our plan. So we were paying for something that we did not get. Staff were friendly as always. Food could be better for the price they ask. Breakfast was oke.
Se hospedó 5 noches en febrero de 2020
Respuesta de Guest Relations Service el 18 mar. 2020
Dear Harry, Thank you for taking the time to share your feedback. We truly apologize for the experience you had during your stay with us recently and do understand your concerns regarding ur services. We have indeed updated all of our online platforms regarding the availability of our services after the unfortunate incident that occurred recently to ensure our guests are aware on the facilities we have and are providing. We hope to welcome you back to our resort for a much more pleasant memory! Sincerely, Guest Relations Service

10/10 Excelente

HUI GYEONG

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2019
Respuesta de Guest Relations Service el 11 nov. 2019
Dear Hui Gyeong, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

8/10 Bueno

Kristina

Viajó con su familia
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
En kort vistelse
Hotellet är i behov av uppfräschning. AC fungerade sådär. Lågsäsong när vi var där så mycket arbete med att fixa hotellet pågick. Underbar snorklingstur. Bra service till och från färjan. Bra frukost.
Se hospedó 2 noches en octubre de 2019
Respuesta de Guest Relations Service el 11 nov. 2019
Dear Kristina, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

10/10 Excelente

Go

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2019
Respuesta de Guest Relations Service el 4 nov. 2019
Dear Go, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en octubre de 2019
Respuesta de Guest Relations Service el 4 nov. 2019
Dear Guest, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

2/10 Terrible

Gauri

No le gustó: Personal y atención, comodidad de la habitación
Bad Experience
Only one restaurant and no room service available. No first aid available at property when we requested. Snake near our room. Staff were bit rude.
Se hospedó 2 noches en octubre de 2019
Respuesta de Guest Relations Service el 4 nov. 2019
Dear Gauri, Thank you for taking the time to share your feedback. We under your concerns regarding our facilities, however we do have 3 restaurants in the resort available which are Matahari Restaurant, Fortune Courtyard and Xuan restaurant. We also do provide First Aid Kit in all our departments to aid our guests when needed. As for our room service, we truly apologize for being unable to provide the service, this is due to the recent fire that has taken place in our resort which evidently restricts our resources to providing room service. We also would like to sincerely apologize for the experience you had with our staff, our team at the resort has been informed for the necessary actions to be taken. We hope to welcome you back to our resort very soon! Sincerely, Guest Relations Service

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Brand auf der Anlage September 2019
Die Anlage ist schon etwas in die Jahre gekommen. Und im September 2019 gab es dort einen Brand, wodurch der Grossteil der Anlage nicht mehr zu nutzen ist( Poollandschaft/ Fitnessraum/ grosses Restaurant) Das Personal bedauert das sehr und ist super freundlich und aufmerksam
Se hospedó 7 noches en octubre de 2019
Respuesta de Guest Relations Service el 4 nov. 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our resort very soon! Sincerely, Guest Relations Service

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice staff
Se hospedó 4 noches en octubre de 2019
Respuesta de Guest Relations Service el 29 oct. 2019
Dear Guest, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

8/10 Bueno

michel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2019
Respuesta de Guest Relations Service el 8 oct. 2019
Dear Michel, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

10/10 Excelente

Shahira

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2019
Respuesta de Guest Relations Service el 8 oct. 2019
Dear Shahira, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

10/10 Excelente

Aleksandra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 6 noches en septiembre de 2019
Respuesta de Guest Relations Service el 2 oct. 2019
Dear Aleksandra, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

8/10 Bueno

Cliente verificado

Se hospedó 3 noches en septiembre de 2019
Respuesta de Guest Relations Service el 2 oct. 2019
Dear Guest, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

8/10 Bueno

MIKHAIL

Se hospedó 4 noches en septiembre de 2019
Respuesta de Guest Relations Service el 2 oct. 2019
Dear Mikhail, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

4/10 Mediocre

EF, Montreal

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Staff and service culture (and prices) are completely out of whack and we strongly recommend avoiding this place until they improve. Examples: * Staff told us to 'come here' to order food and drinks - not a problem usually but they charge more than at home at this 'resort' which is supposed to be top class for the island. * Breakfast was generally very mediocre - poor selection. Coffee machine not working? Come back tomorrow morning. Need a spoon? It's over there, ferenghi. Fruit juices on the menu? We have two of the seven listed. * the kicker: We were sat in the Chinese restaurant trying to get a healthy option (US $65 minimum or so for two...every single meal came in around these prices), when a guitarist and singer came in to sing at us. Not our thing - not by a long shot. When we asked them to leave us alone directly and specifically and clearly - they smiled at us and kept singing. When we asked the waiter to ask them, he smiled and said it was 'impossible'. We actually got up, walked out, and sat outside in the heat until they left. This resort is to be avoided unless you want that kind of thing all the time. I have lived in villages and had a career in development things, and this trip literally was intended as my post-surgery "I survived a big disease thing" reward trip with my gf. We came away more tired than when we arrived and happy to get out. And much poorer for the experience.
Se hospedó 2 noches en septiembre de 2019

6/10 Aceptable

Edmund

Disappointed.
Had stayed at Berjaya Tioman some years back and enjoyed it. We decided to go back and take a short break of 4 days and 3 nights. We decided to spend a bit more and booked 2 sea view rooms. The rooms were large and pleasant. Then a fire broke out and engulfed the main restaurant and we were woken up by the commotion about 3am and had to be evacuated to the lobby of the hotel till 6 am plus. The staff did well in helping the guests get comfortable as they started assigning us alternative rooms. We were then approached and offered alternative rooms, which we were glad to take as we were tired by then. Unfortunately, they turned out to be standard rooms at the back of the property, supposedly a temporary arrangement. We understand that the hotel may have its limitations and may not have other sea view rooms to offer us. But since we had already paid for the more expensive rooms, the least the hotel could do was to reimburse us with the difference or with a meal or activity voucher. Even though we brought this up to the reception, nothing came out of it. Anyway, we decided to let it rest. Rooms: the sea view rooms are nice, not the standard rooms which are worn. Food: the restaurant food were quite average, not 'restaurant standard.' Snorkelling: you can snorkel in front of the hotel but you need to go past the dead corals and rocks. Staff: they were generally polite and helpful but management needs improvement and better understanding of the hospitality industry.
Se hospedó 3 noches en septiembre de 2019
Respuesta de Guest Relations Service el 26 sept. 2019
Dear Edmund, Thank you for taking the time to share your feedback. We truly apologize for the the incident you had to experience during your stay with us. We hope to welcome you back to our resort to experience a better and pleasant stay! Sincerely, Guest Relations Service

10/10 Excelente

Ines

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Magnifique !
Super séjour dans cet hôtel, les activités proposées sont sympa et le cadre et magnifique ! Avis aux amateurs de farniente, vous allez aimer les deux piscines proposées par l'hôtel, et la plage attenante, vous aurez du choix ! Aussi, 3 restaurents différents et un petit dej buffet pour tous les goûts, un service de location de scooter pour se promener le long de la côte, bref un séjour génial.
Se hospedó 7 noches en septiembre de 2019
Respuesta de Guest Relations Service el 17 sept. 2019
Dear Ines, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

8/10 Bueno

Lene Kvarsnes

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 6 noches en septiembre de 2019
Respuesta de Guest Relations Service el 17 sept. 2019
Dear Guest, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

8/10 Bueno

Nobu

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2019
Respuesta de Guest Relations Service el 17 sept. 2019
Dear Nobu, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Twenty year ago I visited this place, twenty years later I’m back. Still as good as before, clean, nice food everything still in TOP TOP condition , ready a nice and peaceful place to re charge
Se hospedó 2 noches en septiembre de 2019
Respuesta de Guest Relations Service el 17 sept. 2019
Dear Guest, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 6 noches en septiembre de 2019
Respuesta de Guest Relations Service el 17 sept. 2019
Dear Guest, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

10/10 Excelente

Christine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Super hôtel le plus beau de Tioman
Excellent séjour dans un resort digne de ce nom. On a testé un hôtel à côté (nul) Le Berjaya est top, situé à côté de Tekek qu’on peut rejoindre à scooter, activités nombreuses, l’hôtel en propose a des prix très raisonnables, le restau est excellent (menu à la carte pas cher), piscine mais je n’aime pas car trop de monde mais il y en a une moins peuplée car pas connue et plus intime. Attention aux sandflies !!! On ne les voit pas, elles piquent et on s’en rend compte bien tard... utilisez des répulsifs) personnel adorable , je recommande cet hôtel
Se hospedó 5 noches en septiembre de 2019
Respuesta de Guest Relations Service el 17 sept. 2019
Dear Christine, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

10/10 Excelente

Nora, IDF

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent hôtel, super site et personnel génial
Hôtel géniale idéal emplacement pour le snorkeling, le personnel souriant et accueillant prêt à vous aider au mieux, (min anglais pas terrible) ménage fait tous les jours, piscine vue sur mer, plusieurs types de restaurants sur place, buffet très complet avec plusieurs types de cuisine et surtout un vrai expresso à grain👌😋 je recommande vivement et je retournerai sans hésiter. Ma chambre avec vue avec terrasse donnait sur la jungle, juste le champs des oiseaux. Un séjour inoubliable avec tout le personnel superbe 😍😍😍
Se hospedó 11 noches en agosto de 2019
Respuesta de Guest Relations Service el 11 sept. 2019
Dear Nora, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

10/10 Excelente

Lorene

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en agosto de 2019
Respuesta de Guest Relations Service el 11 sept. 2019
Dear Lorene, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

8/10 Bueno

chun sing

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
大型度假酒店，海灘景色美麗。
酒店已建成很久，但保養還可以，海灘很美，適宜游泳。
Se hospedó 3 noches en agosto de 2019
Respuesta de Guest Relations Service el 12 sept. 2019
Dear Chun Sing, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

8/10 Bueno

Kaz, 横浜

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
ビーチの施設に老朽化めだつ。
Se hospedó 5 noches en agosto de 2019
Respuesta de Guest Relations Service el 11 sept. 2019
Dear Kaz, Thank you for taking the time to share your feedback. We hope to welcome you back to our resort very soon! Sincerely, Guest Relations Service

8/10 Bueno

Cliente verificado

Se hospedó 2 noches en agosto de 2019
Respuesta de Guest Relations Service el 11 sept. 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

8/10 Bueno

Badara

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
needs update!!!!!!!!
The rooms need to be updated!!!!!!!! Those with the sea view have only 2 small windows, so it s s trap and the photos do not match the reality!!!!! the location is pretty good, the breakfast could be more diverse.
Se hospedó 6 noches en agosto de 2019
Respuesta de Guest Relations Service el 6 sept. 2019
Dear Badara, Thank you for taking the time to share your feedback. We hope to welcome you back to our resort very soon! Sincerely, Guest Relations Service

6/10 Aceptable

Simona

No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 6 noches en agosto de 2019
Respuesta de Guest Relations Service el 6 sept. 2019
Dear Simona, Thank you for taking the time to share your feedback. We hope to welcome you back to our resort very soon! Sincerely, Guest Relations Service

8/10 Bueno

Charmaine

Le gustó: Comodidad de la habitación
Generally good!
Need to educate their staff on efficiency and handling of complaints. There was a fly in my noodles and I only noticed after eating some of it. Manager was not around and although staff did apologise still charged me for it even though the majority couldn’t be eaten. Beach chalet Room was large and airy and very nice
Se hospedó 1 noche en julio de 2019
Respuesta de Guest Relations Service el 26 sept. 2019
Dear Charmaine, Thank you for taking the time to share your feedback. We truly apologize for the the incident you had to experience during your stay with us. We have informed our team at the resort regarding your concerns to be more vigilant on our guests needs to avoid situations such as this to re-occur. We hope to welcome you back to our resort to experience a better and pleasant stay! Sincerely, Guest Relations Service

10/10 Excelente

edouard

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en agosto de 2019
Respuesta de Guest Relations Service el 6 sept. 2019
Dear Edouard, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en agosto de 2019
Respuesta de Guest Relations Service el 17 sept. 2019
Dear Guest, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stayed many times.. comfortable room with very nice staff. However, slow in room to room pick up service as we waited for 40mins for the buggy to bring all luggages to yhe reception for check out
Se hospedó 2 noches en julio de 2019
Respuesta de Guest Relations Service el 27 ago. 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and noted on your concern on our buggy service. We hope to see you again very soon. Sincerely, Guest Relations Service

8/10 Bueno

Yoshihiko

Le gustó: Comodidad de la habitación
ビーチサイドのお手軽民宿
オンザビーチで全てがホテル内で整うコストに見合うホテル。大型ホテルで敷地が広いので探検散歩には良いが暑い。部屋は充分な広さがあり清掃も問題ないが、あまり期待すると失望します。あくまでも民宿である。また泊まるか？と聞かれればYES
Se hospedó 3 noches en agosto de 2019
Respuesta de Guest Relations Service el 6 sept. 2019
Dear Yoshihiko, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Die Unterkunft war für das Preis- Leistungsverhältnis mehr als ok !
Se hospedó 4 noches en agosto de 2019
Respuesta de Guest Relations Service el 20 ago. 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Guest Relations Service

2/10 Terrible

Cliente verificado

Viajó con su pareja
No le gustó: Servicios, estado de la propiedad e instalaciones
Als Europäer ist man in diesem resort falsch, das Morgenessen entspricht nicht meinen Vorstellungen wen man davon ausgeht wieviel Geld man für eine Nacht zahlt. Das Bungalo wahr nicht sauber und man hatte das gefühl es falle auseinander. gebt auf eure Taschen acht, mir wurde in einem überwachten Bereich alles Geld geklaut, was meiner Ansicht in diesem Resort ein riesen Problem ist.
Se hospedó 5 noches en agosto de 2019
Respuesta de Guest Relations Service el 26 sept. 2019
Dear Guest, Thank you for taking the time to share your feedback. We truly apologize for the the incident you had to experience during your stay with us. We have informed our team at the resort regarding your concerns to be more vigilant on our guests needs to avoid situations such as this to re-occur. As for the incident on money being stolen, would you be able to revert to us on the exact situation for us to investigate as we don't have an incident report regarding this. We hope to hear from you soon on this. Sincerely, Guest Relations Service

8/10 Bueno

Sune Simon

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 4 noches en julio de 2019
Respuesta de Guest Relations Service el 16 ago. 2019
Dear Sune Simon, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing place with very old and dirty hotel
Tioman Island a paradise where awesome natural place in the middle of the jungle. Scuba diving and snorkelling was the best which swimming with colorful fishes and turtles. But the sandflies are the worst what we were biten hundred times :( Berjaya Tioman Resort is very nice as outside but inside the rooms are terrible so very old furniters and dirty bathroom. The breakfast was very diversity of malay, indian and english. Staff was helpfull. Main problem is doktor because if you sick after 6 pm. staff dont hep you so no medicane no hospital.
Se hospedó 9 noches en julio de 2019
Respuesta de Guest Relations Service el 26 sept. 2019
Dear Guest, Thank you for taking the time to share your feedback. We truly apologize for the the incident you had to experience during your stay with us. We have informed our team at the resort regarding your concerns to be more vigilant on our guests needs to avoid situations such as this to re-occur. We hope to welcome you to our resort soon! Sincerely, Guest Relations Service