Exterior

Opiniones sobre Holiday Inn Terre Haute, an IHG Hotel

3 out of 5
Holiday Inn Terre Haute, an IHG Hotel
3300 S Highway 41, Terre Haute, IN

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 348 de 694 opiniones" "
Evaluación: 8 - Bueno. 195 de 694 opiniones" "
Evaluación: 6 - Aceptable. 83 de 694 opiniones" "
Evaluación: 4 - Mediocre. 40 de 694 opiniones" "
Evaluación: 2 - Terrible. 28 de 694 opiniones" "

8,6/10

Limpieza

8,8/10

Personal y atención

8,6/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

BARB

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Candice

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Brock

Se hospedó 1 noche en abril de 2024

4/10 Mediocre

Adam Vincent

Le gustó: Limpieza
No le gustó: Personal y atención
The intake staff was impatient and complaining.
Se hospedó 3 noches en abril de 2024
Respuesta de Holiday Inn - Terre Haute el 17 abr. 2024
Dear Adam Vincent, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn TERRE HAUTE.I would like to start by apologizing to you for the inconveniences you faced during your stay.We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

8/10 Bueno

Pedro

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Perfect for the total eclipse viewing by ten people
Se hospedó 2 noches en abril de 2024
Respuesta de Holiday Inn - Terre Haute el 17 abr. 2024
Dear Pedro, Thank you for taking the time to tell us about your experience at Holiday Inn Express TERRE HAUTE.So glad you were able to enjoy the eclipse with us!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Jody

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Holiday Inn - Terre Haute el 17 abr. 2024
Dear Jody, Thank you for taking the time to tell us about your experience at Holiday Inn Express TERRE HAUTE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

martin

Se hospedó 1 noche en abril de 2024

10/10 Excelente

attrina

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
They gave me enough towels
Se hospedó 1 noche en marzo de 2024
Respuesta de Holiday Inn - Terre Haute el 17 abr. 2024
Dear Attrina, Thank you for taking the time to tell us about your experience at Holiday Inn Express TERRE HAUTE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Bueno

LORIE

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice property and staff was very knowledgeable and polite.
Se hospedó 2 noches en marzo de 2024
Respuesta de Holiday Inn - Terre Haute el 17 abr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express TERRE HAUTE.We are very happy to hear that you enjoyed our property and staff!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Christine

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice and clean
Se hospedó 3 noches en febrero de 2024
Respuesta de Holiday Inn - Terre Haute el 17 abr. 2024
Dear Christine, Thank you for taking the time to tell us about your experience at Holiday Inn Express TERRE HAUTE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

4/10 Mediocre

Ron

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Waited 20 min for someone to show up at check in desk. Manager tried, didn’t know how to book someone in. Desk person really not interested in helping a customer. Walk in rate offered was far higher than Expedia, desk person didn’t offer any solution and said just book on Expedia… so I did.
Se hospedó 1 noche en febrero de 2024
Respuesta de Holiday Inn - Terre Haute el 17 abr. 2024
Dear Ron, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TERRE HAUTE.I would like to start by apologizing to you for the inconveniences you faced during your stay.We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 Excelente

Candice

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convince
Se hospedó 1 noche en febrero de 2024
Respuesta de Holiday Inn - Terre Haute el 17 abr. 2024
Dear Candice, Thank you for taking the time to tell us about your experience at Holiday Inn Express TERRE HAUTE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Riley

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Servicios
Awesome pool and shower was huge great employees
Se hospedó 1 noche en febrero de 2024
Respuesta de Holiday Inn - Terre Haute el 17 abr. 2024
Dear Riley, Thank you for taking the time to tell us about your experience at Holiday Inn Express TERRE HAUTE.We are so happy you enjoyed our pool and showers!!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Aceptable

Tankia

Se hospedó 3 noches en febrero de 2024
Respuesta de Holiday Inn - Terre Haute el 17 abr. 2024
Dear Tankia, Thank you for taking the time to tell us about your experience at Holiday Inn Express TERRE HAUTE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Aceptable

Jessica

Viajó en grupo
Le gustó: Personal y atención
No le gustó: Comodidad de la habitación
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Crystal

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Highly disappointed
I was shocked at the busted tiles in the shower and the hair on the floor….but then I went to use the hot tub and the condition/cleanliness issues got worse. There were no visible directions to even turn on the jets of the hot tub, the bottom was rust stained and the edges were filthy. The bed was hard and uncomfortable and the walls so thin I could hear every word spoken in the hallway. I booked this hotel due to the typical positive reputation of IHG hotels and for the hot tub. Huge disappointment. Do better!
Rusty bottom hot tub
Scum/filth on hot tub edge
Busted tiles in shower
Hair on shower floor
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Angel L

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
the kids and i loved the pool and hot tub facility and we enjoyed the breakfast
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Michele

Viajó con su familia y niños pequeños
No le gustó: Limpieza
Unfortunately one of the several rooms we reserved for New Years Eve was infested with cockroaches. The pool was filthy the water very murky. The hottub water turned BROWN mid evening. No towels were available in swim area. Very disappointing.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Miguel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Betty

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great stay at this property. Everyone was very nice. I felt safe and comfortable.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Betty

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice hotel
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Eric

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel is magnificent. I judge quality of hotel's and take very seriously where I would allow my family to sleep for the night. Amazing pool and very modern room with plenty of amenities.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

James

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stayed two nights. Bed was comfortable. TV had over 70 channels to choice from. Restaurant attached to hotel is a nice convenience.
Se hospedó 2 noches en noviembre de 2023

6/10 Aceptable

LeeAnn

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
They said they ran out of towels and wash rags and I had to use my friends towel to dry off on !!😡 also Inhar to use the hand towel to wash with I refused to use someone else’s wash rag !!! We saw the leaning lady when we left the room and she had plenty of clean towels !!! uufghh
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Oralia

Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Crystal

Se hospedó 1 noche en octubre de 2023
Respuesta de Tony el 16 oct. 2023
I hope your stay with us didn't taint your experience with IHG. If you're ever in the area again I hope you choose to stay with us at the Holiday Inn.

8/10 Bueno

William

Viajó en grupo
Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Tony el 16 oct. 2023
Thank you for staying with us, I hope you choose to stay with us again if you're ever in the area!

10/10 Excelente

Jean

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Tony el 16 oct. 2023
Thank you for staying with us, I hope you have a great day!

8/10 Bueno

Ramona

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2023
Respuesta de Tony el 16 oct. 2023
Thank you for staying with us, we appreciate the feedback. Have a great day.

10/10 Excelente

Jennifer

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay
Se hospedó 1 noche en septiembre de 2023
Respuesta de Tony el 2 oct. 2023
Thank you for the feedback. We hope you choose to stay with us again if you're ever in the area.

4/10 Mediocre

Zach

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Alisa

Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
The staff was amazing and very helpful
Se hospedó 13 noches en agosto de 2023
Respuesta de Tony el 21 sept. 2023
Thank you for the feedback I'm glad you enjoyed your stay!

8/10 Bueno

Malinda

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Safe area. Good breakfast spread and maintained property. Room had a piece of licorice on the floor and an old key card. Wasn’t the cleanest. Overall good stay.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Tony el 11 sept. 2023
Good morning Malinda, I appreciate the feedback that you have given us. This will help us improve our property and departments. I do hope that if you're ever in the area again you choose to stay with us. Please enjoy your day and don't be afraid to reach out if you have any questions. - Tony

8/10 Bueno

Amanda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Tony el 11 sept. 2023
Good morning Amanda, I wanted to thank you for your recent stay with us at the Holiday Inn. I hope if you're ever in the area again you choose to stay with us. Please enjoy the rest of your week. - Tony

8/10 Bueno

John, mt vernon

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was a great over night stay. Good breakfast and safe area.
Se hospedó 1 noche en agosto de 2023
Respuesta de Tony el 7 sept. 2023
Thank you for staying with us, we really appreciate the feedback. Have a great day

10/10 Excelente

Kathleen

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en agosto de 2023
Respuesta de Tony el 7 sept. 2023
Thank you for staying with us, we really appreciate the feedback. Have a great day

2/10 Terrible

Dean

Viajó con su familia y niños pequeños, Viajó con mascotas
No le gustó: Servicios
We booked our stay at this hotel as it was indicated on Expedia that it is pet friendly. That is not the case. The hotel is not pet friendly and would not honor our reservation. We had to frantically find another hotel in the area. Very very frustrating experience - especially after a long travel day.
Se hospedó 1 noche en agosto de 2023
Respuesta de Tony el 7 sept. 2023
I apologize that this happened to you. I'll look into our information, so it is correct on all on websites. Have a great day.

6/10 Aceptable

Stephen

Viajó en grupo
No le gustó: Limpieza, personal y atención, comodidad de la habitación
Missed the mark on just about everything
In my honest opinion, and because I choose hotels based on reviews left (within reason), I was completely disappointed with IHG on this location. They jacked up the price during an event weekend. I mean who spends over $250 on a basic 2queen room in Terra Haute?! (I used my rewards for this stay) & chose it based on high reviews. We stayed here for the Ride Across Indiana (well over 600 + people) event- they start early so we all have to leave by 5:30/6:00. We asked what time breakfast would be put out- “7:00am” okay- we leave early- can we have a grab and go option? - “ no, we don’t do that”. Bummer. How about coffee and tea? “No. But I will see what we can do.” I just visited over 10 hotels in the past two weeks on a road trip. Every single one offered, coffee, tea, and water in the lobby at all times. There was none here. Every ice machine on every floor was out of service. Front desk women were inconsiderate & not welcoming. No hospitality. Not enough towels or coffee for room occupancy. AC broken. 1 pillow per person - first time for that one. In the am they were setting up breakfast and had some fruit and muffins out (but lights were still off) I attempted to grab some and was told they are closed and not to go past her barrier (as she walked outside for her break) Yikes! Thankful- no bed bugs, and room seemed to be clean enough. Would not choose this hotel again. Dinner at steakhouse was wonderful but found out I could have shown rm key for discount.
Se hospedó 1 noche en julio de 2023
Respuesta de Tony el 7 sept. 2023
Thank you for choosing to stay with us, I will speak with my management team to see if we can implement some of the things you mentioned. I do hope you choose to stay with us in the future. Enjoy your day Stephen

8/10 Bueno

Marva

Se hospedó 1 noche en julio de 2023
Respuesta de Tony el 7 sept. 2023
Thank you for staying with us, I hope you have a great day.

10/10 Excelente

Marianna Marie

Everything was perfect thank you
Se hospedó 2 noches en julio de 2023
Respuesta de Tony el 7 sept. 2023
Thank you for staying with us, I hope if you're ever in the area again you choose to stay with us.

4/10 Mediocre

Larry

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nasty Hotel
Tried to give us a different room than what we reserved. Then when we got a room like what we reserved the shower was dirty and the whole room smelled like mold. I would not recommend this holiday inn to any body!!
Se hospedó 2 noches en julio de 2023

2/10 Terrible

tina

Se hospedó 1 noche en junio de 2023

2/10 Terrible

Dale

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
How unprofessional the front desk overnight guy was. His name was Christopher. He shouldn't work with the public. His body odor was absolutely horrible and he was on a power trip
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Michele

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en junio de 2023

4/10 Mediocre

Steven

Viajó con su familia
No le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Kim

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Nicole

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything in one !
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Melinda

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean rooms, good customer service.
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Victoria

Se hospedó 1 noche en junio de 2023

8/10 Bueno

Janet

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Spacious room and bathroom. Breakfast was included and very good.
Se hospedó 3 noches en mayo de 2023