Dear Eileen,We very much appreciate your comments regarding your stay at the Novotel Yogyakarta International Airport Kulon Progo.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Gunawan WidodoGeneral Manager

Dear Sonya,We very much appreciate your comments regarding your stay at the Novotel Yogyakarta International Airport Kulon Progo. I'm sincerely apologize for the inconveniences you faced during your stay. Your feedback regarding the soap, cleanliness, and the shower issue is deeply concerning.Rest assured, we've addressed these issues with our housekeeping and maintenance teams to ensure such oversights do not recur. Your comfort and a pristine environment are our top priorities, and we've taken immediate action to rectify these shortcomings.We appreciate your understanding and would love the opportunity to make this right for you. If your travels bring you back our way, please let us know. We'd be honored to provide you with an experience that reflects the high standards we aim for.Warm regards,Nanang SumardjonoGeneral Manager

Dear Chwee Kong,We very much appreciate your comments regarding your stay at the Novotel Yogyakarta International Airport Kulon Progo. We truly appreciate your positive feedback regarding the breakfast and service. However, it's disheartening to learn about the issues you faced with the room maintenance, smelly toilet, and dirty linen. Please accept our sincerest apologies for the inconvenience caused. Rest assured, we're taking immediate action to address these concerns and improve our room standards. Your feedback is invaluable, and we're committed to ensuring a more pleasant experience on your next visit.Sincerely,Nanang SumardjonoGeneral Manager

Dear Micheal,We very much appreciate your comments regarding your stay at the Novotel Yogyakarta International Airport Kulon Progo.We apologize deeply for the inconvenience caused by the delay in providing water and toiletries. Your feedback is crucial, and we're taking immediate steps to address this issue and ensure it doesn't happen again.Thank you again for sharing your experience, and we hope your next visit will be more pleasant than previous one.Sincerely,Nanang SumardjonoGeneral Manager