Ropa de cama de alta calidad y minibar
Ver disponibilidad

Opiniones sobre Belum Rainforest Resort

3.5 out of 5
Belum Rainforest Resort
Pulau Banding, Temenggor, Perak

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 36 de 117 opiniones" "
Evaluación: 8 - Bueno. 51 de 117 opiniones" "
Evaluación: 6 - Aceptable. 21 de 117 opiniones" "
Evaluación: 4 - Mediocre. 7 de 117 opiniones" "
Evaluación: 2 - Terrible. 2 de 117 opiniones" "

8,4/10

Limpieza

7,8/10

Personal y atención

7,6/10

Servicios

7,6/10

Estado de la propiedad e instalaciones

Opiniones

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Buen hotel en un entorno precioso. Nos encantó las vistas desde la piscina. Habitación cómoda.
Respuesta de Abby, Belum Rainforest Resort el 25 mar. 2017
Thank you so much for your kind reviews. We are delighted that you enjoyed your stay here. Hope to see you again in the future.

10/10 Excelente

SIEW WOOI

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nature!
Nature! Lovely. Star gazing, animals / birds/ insects discovery. Quiet, relax, simplicity. Very good nature environment for toodlers to explore Resort surroundings. Hardly wait for durian trees to fruit few months down the road, am wondering whether stay-in guests will have the chances to enjoy free durian fresh from the trees? Room service did a very good job to clean up the room daily. Come and relax!
Se hospedó 3 noches en febrero de 2020
Respuesta de Abby el 12 mar. 2020
Dear Siew Wooi, Wow! Thank you for the perfect score and such a wonderful review on your recent stay. Glad you've had an enjoyable stay. Thank you for staying with us. Looking forward to welcoming you again in the future.

8/10 Bueno

Cliente verificado

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios
歴史の深いジャングルに隣接しているホテル。 ホテルの船着場から出発できる気軽さもいいです。 食事も種類が豊富で満足しました。
Se hospedó 2 noches en diciembre de 2019
Respuesta de Abby el 30 ene. 2020
Dear Valued Guest, We appreciate your nice comments and feedback on your recent stay. Glad you like our food and it is satisfying. Thank you for staying with us. Please come back for your future holiday.

8/10 Bueno

Markus

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Schönes Resort im Kolonialstil.
Gute Lage des Hotels, Zimmer im Kolonialstil. Gutes Angebot an Halbtagesausflügen und Ganztagesausflügen. Das Personal ist sehr hilfsbereit und die Guides sehr kompetent. Für 2-3 Tage ideal, bei längerem Aufenthalt können die Restaurants langweilig werden. Die Zimmer sind ein wenig in die Jahre gekommen. Alles in allem ist ein Ausflug in den Belum Rainforest empfehlenswert.
Se hospedó 2 noches en diciembre de 2019
Respuesta de Abby el 30 ene. 2020
Dear Markus, Appreciate your kind comments and feedback on your recent stay. Glad to hear that our staff had been helpful and contributed to your wonderful experience. Thank you for your generous rating. Looking forward to welcoming you again in the future.

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Spacious and clean room,friendly staff,in house activties like night trekking,kayaking,private cruise,round island activities are available.You need a transport if you plan to travel around.Nearest town should be Gerik.
Se hospedó 1 noche en noviembre de 2019
Respuesta de Abby el 20 nov. 2019
Dear Guest, Appreciate the comments and feedback on your recent stay. Glad to hear that you like our room, activities and our friendly staff has made your stay enjoyable. Thank you for staying with us. Hope you will visit us again in the future.

10/10 Excelente

Jenny

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Dyrt, men en oplevelse værd at rejse efter
Utrolig smukke omgivelser, men meget hårde senge. Der var rod med indtjekning, fik oprindelig ikke den type værelse som var reserveret og betalt. Dette blev ordnet til sidst. Skøn tur på søen, men tidpunkt for afgang blev udsat flere gange uden at få besked. 2 restauranter, en ved sø kanten, dog var løbet tør for flere madvarer, men service i top!
Se hospedó 2 noches en octubre de 2019
Respuesta de Abby el 21 nov. 2019
Dear Jenny, Thank you for the candid feedback on your stay with us. Your comments are essential to us. We apologize for the marred experience and your comments had been passed on to the relevant Head of Departments concerned for further improvement. Thank you for staying with us. Have a great day!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, spacious rooms and courteous and friendly staff. My room had the garden view which was alright, although there are other rooms which face the lake, with excellent views. Limited eating choices around, besides the hotel restaurant the nearest local eats are a 5-minute drive away at the public Jetty on the other side of Banding Island. And these little cafes are open for only breakfast and lunch, with only 1 or 2 for dinner. The nearest town is Gerik, a 20-minute drive away.
Se hospedó 4 noches en septiembre de 2019
Respuesta de Abby el 21 nov. 2019
Dear Guest, Thank you for the kind review and rating. Your feedback is essentially important for our self-evaluation and improvisation. It definitely will not go unnoticed. Glad to know you liked our room and that our staff has made your stay enjoyable. Thank you for staying with us and hope you will return someday. Have a great day ahead!

10/10 Excelente

Faiz

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A really nice place to escape from the hustle and bustle of the city, super relaxing and quite. Nice landscape, although at some small part there is in need for a proper maintenance. The rainforest and the lake view are amazing, especially if you view it from their pool. Super friendly staff (all are local Malaysians). There are also a list of outdoor activity packages prepared by the hotel, recommended to try.
Se hospedó 2 noches en septiembre de 2019
Respuesta de The Management el 14 sept. 2019
Dear En. Faiz, Thank you for choosing to spend your holiday in Belum. Glad to hear that we were able to offer you a refuge from the hustle and bustle of the city. We appreciate your comments on the landscaping. Thank you again for staying with us and awarding us the perfect score. Please come back for your future holiday.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en septiembre de 2019
Respuesta de The Management el 14 sept. 2019
Dear Guest, Appreciate the wonderful rating. Thank you for staying with us.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2019
Respuesta de The Management el 14 sept. 2019
Dear Guest, Appreciate the rating. Thank you for staying with us.

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en agosto de 2019
Respuesta de The Management el 14 sept. 2019
Dear Guest, Appreciate the generous rating and thank you for staying with us

8/10 Bueno

Ann, Kuala Lumpur

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A peaceful staycation, extremely up close and personal with nature and the wilderness. The weekend we went was a long weekend (with Monday being a replacement National Day public holiday), so there were lots of families and small children at the resort. We booked the Chengal for 3d2n, and it came with a beautiful view of the lake and the surrounding mountains. The staff was mostly pleasant. Food is available at only two restaurants on-ground. I'd recommend bringing drinks and snacks with you, as the nearest R&R is about 30 mins drive both ways.
Se hospedó 2 noches en agosto de 2019
Respuesta de The Management el 14 sept. 2019
Dear Ms Ann, Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to welcoming you back soon.

8/10 Bueno

Voon Li

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The forest reserve is amazing, great place for a quiet retreat & to be immersed with nature. The staff were very friendly & helpful & spoke good English. The rooms were very comfortable & clean. However there was NO TV in our room & NO WIFI signal despite the fact they provided it. We were disappointed with the food, both for the quality & the taste, it was too overpriced for what was offered. The pool was great, overlooking the lake & mountains. I can’t comment much on the activities as we only stayed for 2nights, some of the activities are dependent on whether there are enough people signing up like the house boat ride. We went on the jungle trail & were advised to start with the lakeside trial & end with the main trail. However we didn’t finish the lakeside trail as it was more challenging than we thought, at one point the trail was rocky & steep & trees had fallen across the narrow path, not knowing what lies ahead we turned back, definitely not recommended for kids/elderly or 1st timers. Overall, we had a relaxing trip.
Se hospedó 2 noches en agosto de 2019
Respuesta de The Management el 14 sept. 2019
Dear Voon Li, We appreciate you taking the time to provide us with such detailed feedback about your stay. We are very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management. We do hope you give us another chance as we will definitely improve our food and services.

6/10 Aceptable

Cliente verificado

Viajó con su familia
The toilet is smelly
Se hospedó 2 noches en agosto de 2019
Respuesta de The Management el 28 ago. 2019
Dear Sir/Madam, Thank you for sharing your comment. Your feedback will be passed on to our Housekeeping and Maintenance department for immediate action. Thank you for staying with us.

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely location, excellent staff, stunning room design
Se hospedó 1 noche en agosto de 2019
Respuesta de The Management el 28 ago. 2019
Dear Sir/Madam, Appreciate the awesome perfect rating and wonderful comments. Thank you for staying with us and please come back for your future holiday.

2/10 Terrible

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Personal y atención, servicios
-Bett steinhart -Personal spricht kein englisch -Essen ungenügend -Preis/Leistung frech -keine Seesicht, obwohl gebucht
Se hospedó 1 noche en julio de 2019
Respuesta de The Management el 31 jul. 2019
Dear Sir/Madam, Appreciate your comments and feedback. Will definitely strive for further improvement. Thank you for staying with us.

8/10 Bueno

Tiang Meng

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful hotel by the lake
Overall the hotel is nice .. Improvement could be to install umbrella/ shady plants at common top deck area as it was too hot to stay and view the lake.
Se hospedó 2 noches en julio de 2019
Respuesta de The Management el 31 jul. 2019
Dear Tiang Meng, Appreciate your generous rating and comments. We will definitely look into it. Thank you for staying with us and please come back for your future holiday.

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en junio de 2019
Respuesta de Abby el 24 jun. 2019
Dear Sir/Madam, Thank you for taking the time to give us a perfect rating. Hope you will come and visit us again in the future.

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Love the scenery, the place was quiet, food was good, a nice weekend getaway for couples or small families. The Chengal rooms were close to durian trees. And it was fruit season when I was there. Some of the facilities were unavailable, closed or spoiled. Sole playground roundabout was stuck. Reading area had limited books to read. Bathtub in room lack bathbombs/bathballs. Bar needs some cocktails to spice things up. Garden ponds at the end of the property needs sprucing up. Overall I still enjoyed the atmosphere, but if the amenities are fixed and maintained, I would definitely give it a better rating. Its still a nice place for a getaway, recommended!
Se hospedó 2 noches en junio de 2019
Respuesta de Abby el 24 jun. 2019
Dear Sir/Madam, Thank you for taking the time to review and rate us. We truly appreciate your comments and shall improve further.

10/10 Excelente

Noor Balkhis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing stay
Amazing stay, it would’ve been more great if the kids room is available. The kids room is closed due to no usage
Se hospedó 2 noches en junio de 2019
Respuesta de Abby el 24 jun. 2019
Dear Ms Noor Balkhis, Thank you for taking the time to review and give us a perfect rating. We are truly sorry about the closure of the kids' room during your stay. Hopefully, it will be opened during your next visit.

10/10 Excelente

Cornelius, Kuala Lumpur

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This resort focuses on the theme of eco friendly and saving the rainforest which surprises me. So please don't expect too much from them.:)
Se hospedó 2 noches en junio de 2019
Respuesta de Hanafi el 9 jun. 2019
We appreciate your review and ratings. Thank you for staying with us.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2019
Respuesta de Hanafi el 9 jun. 2019
Thank you for the great ratings and thanks also for staying with us. Please come back for your future holiday.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2019
Respuesta de Hanafi el 22 may. 2019
Thank you for staying with us.

6/10 Aceptable

Roobaganesan

Le gustó: Limpieza, comodidad de la habitación
Mixed but honest review
We first given a room that once we got in, the toilet had some foul odor. Upon complaining this to the front desk, we were quickly given a different room. Loved the prompt response. However the room sizes were totally different. The replacement room was much bigger and had the lazy/evening bed that was promoted in the website, however when we arrived we didn't get a room with a lazy bed. NOT sure if this was something to do with booking via hotels.com or something else. Everything was good with the resort, however they had parking issues, and my car was damaged while parking by someone who was either backing in or out. What was disappointing though was that the staff choose not to inform me of the damages when they first knew about it. I really think they need to get more CCTV's to ensure safety of the patrons and their vehicles. The resort is known for its hospitality though, and the swiftness of their staff and employee's, they didn't fail me there. Just a little disappointed with my recent predicament
Se hospedó 2 noches en abril de 2019
Respuesta de Hanafi el 20 may. 2019
Dear Sir, The room that was given to you after the first one was Balau room, which is a free upgrade. The room is bigger than your initial booking which was Azlani. We are glad that you enjoy the resort especially our swift services. We are so sorry about your damage to your car, yes cctv would be helpful. All your feedback is appreciated and will be discussed with our top management. Thank you for staying with us.

8/10 Bueno

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
大自然溢れる森の中にあるリゾート。施設のプールも小さいながらも景色は最高！
Se hospedó 2 noches en noviembre de 2018
Respuesta de Hanafi el 7 may. 2019
拝啓、 一緒にいてくれてありがとう。 あなたの将来の休日のために戻ってきますか。

8/10 Bueno

Chris

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great area to visit
The hotel is ok not fantastic but the area is superb. The half day boat trip was well worth doing. Trekking through the rainforest listening to elephants trumpet then seeing one at the waters edge was very special. The visit to the aboriginal village was not commercial at all. Definitely worth a visit.
Se hospedó 2 noches en marzo de 2019
Respuesta de Hanafi el 3 abr. 2019
Dear Chris, We are happy that you think the resort as superb and the boat trip was worth doing. Thank you for staying and holidaying here.

10/10 Excelente

Lilo

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Away from city hustle and bustle. Serene and great place to relax the mind, body and soul.
Se hospedó 2 noches en noviembre de 2018
Respuesta de Hanafi el 3 abr. 2019
Hi Lilo, Glad you like the resort. Thank you for staying with us.

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
食事が大変良かった。
Se hospedó 2 noches en marzo de 2019
Respuesta de Hanafi el 4 abr. 2019
親愛なるサー/マダム、 一緒に座ってくれてありがとう。

8/10 Bueno

Wulf

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en febrero de 2019
Respuesta de Hanafi el 16 feb. 2019
We appreciate that you giving us a good rating. Thank you for staying with us. Hanafi

8/10 Bueno

Agnes, MY

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
will be back again.
Se hospedó 2 noches en diciembre de 2018
Respuesta de Hanafi el 1 ene. 2019
Looking forward to host you here again. Thank you for staying with us.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent place to stay. Rooms need some refurbishment soon but all else was a good experience with excellent staff
Se hospedó 1 noche en diciembre de 2018
Respuesta de Hanafi el 28 dic. 2018
Dear Sir/Madam, Thank you for staying with us. Your presence here made a mark on forest conservation as well. Hanafi

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2018
Respuesta de Hanafi el 24 dic. 2018
Thank you for staying with us, Hanafi

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice quiet place, at nature doorstep, good dining and also adventure tours
Se hospedó 2 noches en diciembre de 2018
Respuesta de Hanafi el 21 dic. 2018
Dear Sir/Madam, We feel great that you like our resort, nature, dining and adventure. Thank you for staying with us. Hanafi Belum Rainforest Resort.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very challenging journey but worth the stay...
It was nice & relaxing...very peaceful to be in the forest with good spacious & clean room...what we had come for...but the journey was a challenge for us...very far winding road...the road was not in good condition...but once we reached & stayed, we were satisfied. Hope they can maintain the place & the trees arnd it....
Se hospedó 2 noches en diciembre de 2018
Respuesta de Hanafi el 21 dic. 2018
Dear Sir/Madam, Glad that our resort is what you came for. Sure the journey was challenging but it was worth it. We promised to maintain the place, the trees, and the forest, for you and for the future generation.

10/10 Excelente

Adilah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Breathtaking view
The stay at the Resort was fantastic and amazing.
Se hospedó 2 noches en diciembre de 2018
Respuesta de Hanafi el 11 dic. 2018
We are glad that you like the view. Thank you for staying with us.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice hotel close to nature, friendly staff
Se hospedó 2 noches en diciembre de 2018
Respuesta de Hanafi el 9 dic. 2018
Thank you so much for staying with us.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Beautiful settings
Se hospedó 1 noche en noviembre de 2018
Respuesta de Hanafi el 27 nov. 2018
Appreciate the review so much, we are so happy that you like our resort setting. Thank you for staying with us,

8/10 Bueno

Toralf

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Einen Ausflug wert
Schönes Hotel im Regenwald, leider sehr nah an der stark befahrenen Durchgangsstraße. Service, Gastronomie und Sauberkeit tadellos.
Se hospedó 1 noche en noviembre de 2018
Respuesta de Hanafi el 14 nov. 2018
Lieber Herr, Wir freuen uns, dass Ihnen unser Resort gefällt. Danke, dass Sie bei uns bleiben. Hanafi

4/10 Mediocre

Jeevanand

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lack of amenities with shortage of room service
Room Service is only up to 10.30pm and there are no amenities for about 35km radius, so to get food and drinks after this hours are impossible
Se hospedó 3 noches en octubre de 2018
Respuesta de Hanafi el 4 nov. 2018
Dear Sir, You are one of our favorite guests. Furthermore, you came back after your last holiday here. You even enjoyed our spa services. I can understand your frustration to get food after 10.30 pm.I will definitely bring this up to our policy maker so improvement can be done further. Appreciate your feedback. Thank you for staying with us.

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
very nice - hote and restaurant was good
Se hospedó 1 noche en octubre de 2018
Respuesta de Hanafi el 16 oct. 2018
Thank you for staying with us and the great review. Hanafi Belum Rainforest Resort.

8/10 Bueno

Buck, Oslo

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Go during the holiday season
Have visited the hotel two times, it is nice, but very quiet outside season. Too many in the staff not giving service. With 5 guests in the restaurant, you should be able to give Excellent service, e.g fill coffee during breakfast.
Se hospedó 3 noches en septiembre de 2018
Respuesta de Hanafi el 30 sept. 2018
Dear Buck, You have been staying twice here, seems you like the resort so much. Your feedback about the lack of service especially during breakfast will be taken seriously. we appreciate that. Thank you for staying with us. Hanafi Belum Rainforest Resort

10/10 Excelente

patrizia, roma

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Sorpresa nella foresta pluviale
Posizione idilliaca, piscina affacciata sul lago circondato dalla foresta pluviale, stanza ampia, curata, personale gentile , ristorante accettabile.
Se hospedó 2 noches en agosto de 2018
Respuesta de Hanafi el 19 sept. 2018
Caro Signore / Signora, Siamo lieti che ti piaccia il nostro resort e il nostro staff amichevole. Sì, la posizione è idilliaca. Grazie per essere stato con noi.

6/10 Aceptable

Iain

Good rooms improve the service please.
Rooms are good. Service at hotel is average to say the least. Room not ready then it was ready. Moved us to a lake view. Could not see the lake. Plates at the pool left there all day. Not enough loungers at pool. Had to find own towels. Venue is great. Rooms good just get better on service and up keep. It’s not hard.
Se hospedó 1 noche en agosto de 2018
Respuesta de Hanafi el 27 ago. 2018
Dear Sir, We appreciate the way you comment on our service, bold and straight forward. We can only improve with the kind of feedback. Thank you for staying with us. Hanafi Belum Rainforest Resort.

10/10 Excelente

cédric, st medard en jalles

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Resort tout confort entre lac et jungle
Super hôtel avec un acceuil vraiment très sympathique, les chambres sont superbes et la piscine a débordement donnant sur le lac et la forêt valent le détour. Excursion de trek super bien encadrée par de guides tout aussi sympathiques. J'ai vraiment aimé cet endroit
Se hospedó 2 noches en agosto de 2018
Respuesta de Hanafi el 26 ago. 2018
Cher Monsieur, Merci beaucoup pour rester avec nous. Nous sommes heureux que vous aimiez notre accueil chaleureux et notre centre de villégiature. Appréciez que vous preniez du temps pour écrire ceci. Hanafi Belum Rainforest Resort.

8/10 Bueno

A., Buchen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Schönes, modernes Resort mitten im Dschungel. Der Pool ist like "lnfinity" mit einem herrlichen Ausblick ;) Wir waren für eine Nacht dort und machten tagsüber bei der Tour mit (teils zu Wasser, teils zu Lande). Der Tourpreis ist sehr stolz mit ca. 240 MYR p. P. (im Vgl. Zur Tagestour im Taman Negara ca. 110-150MYR) aber die kleine Gruppe und der Guide waren super. Daher war es uns das Geld wert. Auch das Abend buffet und Frühstück waren gut.
Se hospedó 1 noche en agosto de 2018
Respuesta de Hanafi el 24 ago. 2018
Sehr geehrter Herr / Frau, Danke, dass Sie bei uns bleiben. Ich stimme Ihnen zu, dass unser Reisepreis sehr erschwinglich ist, besonders wenn es um Reisen auf dem Wasser geht. Wir freuen uns auch, dass Sie unseren Swimmingpool und unser Buffet mögen. Komm irgendwann wieder hierher zurück.

8/10 Bueno

Umar Redza

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Superb but need a bit improvement.
I love the concept of the resort. I love how they did the modern touch combined with nature, it is just perfect! However, the condition of the room not so good. Well let say, they not maintain it so well. I booked Chengal room number 1006. The room was very nice but some of the light is not working which make the room so dark even during day time. Hope the hotel management will take a look at that. Overall it was okay, I love it! Looking forward to stay here again next time. Recommended to people who love to be surround by nature and get away from busy life in the city. Cheers!
Se hospedó 1 noche en agosto de 2018
Respuesta de Hanafi el 10 ago. 2018
Dear Mr Umar Redza, We are so proud when you said you love it here. Thank you for staying with us. We will work very hard to improve the condition of our rooms. Thanks for your point. Do come back for your future holiday.

6/10 Aceptable

Cliente verificado

No le gustó: Estado de la propiedad e instalaciones
the pool need cleaning
Se hospedó 1 noche en agosto de 2018
Respuesta de Hanafi el 8 ago. 2018
Thank you for your observation. We appreciate comments and suggestions. And also, thanks for staying with us. Hanafi Belum Rainforest Resort.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en julio de 2018
Respuesta de Hanafi el 27 jul. 2018
Thank you for staying with us. Please come back in the future for your holiday.

10/10 Excelente

Fasha, Malaysia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Up to expectations
I love the location, view especially from the roof top. Staf are friendly as well. Food r well prepared.
Se hospedó 1 noche en julio de 2018
Respuesta de Hanafi el 26 jul. 2018
Thank you for staying with us. Do come back for your future holiday. Belum Rainforest Resort

8/10 Bueno

Sharon, KL

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Perfect Getaway
We stayed in the Chengal room with outdoor bathtub. The room is spacious with fridge, TV, fan, aircond, shower, toiletries (no toothbrush was given but you could request for it). As expected, there are a lot of insects & mosquito but no repellent was provided inside the room. There is a rooftop space at the top of our room (located on ground level). The view on the rooftop is simply breathtaking. One can just chill & relax there which is very enlightening. There are two restaurants & a bar in the resort where you can take your breakfast/lunch/dinner/drink. The resorts offer various activities & tours (payable) unfortunately we did not participate as we were only there for a night. The only drawback from this trip was the issue with the bathtub in our room. The water is unable to fill up the tub as the bathtub stopper is spoilt. I called the reception to inform them of this matter & was told that they will send a technician over to my room. However after half an hour, the technician is yet to turn up. I called the reception again to enquiry about the technician but was told to wait but refused to tell me how long will it take. At this point, I was unhappy & tried to get an explanation why the delay. Guess what? The reception ended the phone just like that! I tried calling a few times again but nobody is picking up. After the fifth time, the reception finally picked up & said that the technician is on the way. I asked him if he ended the call earlier & he admitted it.
Se hospedó 1 noche en julio de 2018
Respuesta de Hanafi el 18 jul. 2018
Dear Sharon, First and foremost, thank you for choosing us as your holiday destination. We appreciate your comments to improve our services. We also would like to apologize for any inconvenience experienced here. Do come again. Belum Rainforest Resort.