6/10 Aceptable
phil f.
10 jul. 2024
Le gustó: Limpieza
Portugal
The apartment was lovely and we enjoyed our holiday.
The management company who manage the property really gave the impression, "we have your money please don't bother us"
There where only 2 sunbeds for apartment and one set of keys, makes it difficult with you family members if they want to go out and do there own thing? could not sit around pool altogether. The wifi was all incorrect and there where 5 codes. i did call the rental company to help with sunbeds and wifi but it was a waste of my time. The only member of the rental valley team that seemed to be professional was Diane. The rental team that have this apartment on there books really need some training in customer relations, they are so unhelpful.
I would never go to Rental valley again. There where lots of other issues but all these minor issues just added up.
Rental valley pull your socks up, and organise your properties better for the the owner and the client.
regards
Phil
phil f.
Se hospedó 14 noches en junio de 2024