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Opiniones sobre Taupo TOP 10 Holiday Park

3 out of 5
Taupo TOP 10 Holiday Park
16 Rangatira Street, Taupo

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 82 de 134 opiniones" "
Evaluación: 8 - Bueno. 41 de 134 opiniones" "
Evaluación: 6 - Aceptable. 10 de 134 opiniones" "
Evaluación: 4 - Mediocre. 1 de 134 opiniones" "
Evaluación: 2 - Terrible. 0 de 134 opiniones" "

9,4/10

Limpieza

9,2/10

Personal y atención

9,6/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

10/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Felicity

Viajó con su pareja
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Great place. Lovely staff
Se hospedó 1 noche en marzo de 2024
Respuesta de Taupo Top10 el 15 mar. 2024
Thank you for your positive review. We are glad you enjoyed your stay.

10/10 Excelente

grant

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very central location, excellent amenities, all new and very clean. Would thoroughly recommend.
Se hospedó 3 noches en octubre de 2023
Respuesta de Haylee el 17 oct. 2023
We are pleased you enjoyed your stay at our park and found our amenities to be nice and clean. We hope to see you some other time.

6/10 Aceptable

Ruth

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Comodidad de la habitación
Booked a cabin with one queen bed and two singles, ended up with a queen and a pull-out sofa with only one sheet. With two people with bad backs, definitely not happy
Se hospedó 2 noches en enero de 2021

6/10 Aceptable

DJ, Feilding

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
The family unit was spacious and clean and fit our family of 7 comfortably but the hot water wasn't working and for $315 a night that was really disappointing. Also the towel heater overheated and daughter burned her hand on it and it was a potential fire hazard. I don't like giving bad reviews but to me these 2 things were a huge oversight for a premium rated top 10
Se hospedó 2 noches en enero de 2021
Respuesta de Suzi el 26 ene. 2021
Thank you for taking the time to review your stay. I hope you mentioned the HWC issue to the team at the time as we take this type of issue very seriously. I will ensure Maintenance checks this out immediately including the towel heater. We can't fix these things if we don't know about them and it's not something we test every time we are cleaning.

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place to stay. The unit was clean and in good condition. Locationally, so close to everything we'd recommend it to anyone who is wanting to experience what Taupo has to offer.
Se hospedó 2 noches en enero de 2021
Respuesta de Senior receptionist el 21 ene. 2021
Thank you for taking the time to write such a good review for our Holiday park. We are glad that you enjoyed your stay and got the opportunity to experience the beautiful Taupo experience. We hope to see you again next time.

10/10 Excelente

Doug

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2020
Respuesta de Manager el 16 ene. 2021
Thanks Doug, we appreciate your review. We do hope you will come and stay again.

10/10 Excelente

Nataliecrotty, Tauranga

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Cosy quiet but shower angle a bit of a hazard as it’s slippery, otherwise relaxing clean and friendly
Se hospedó 1 noche en septiembre de 2020
Respuesta de Haylee (senior receptionist) el 22 sept. 2020
Thank you for your excellent rating, we welcome your feedback as we have just finished renovating our bathrooms. We are glad that you found your stay enjoyable, we hope to see you again next time.

10/10 Excelente

CJ, New Plymouth

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Warm rooms equipped with heaters, full basic cooking utensils, shower pressure was ok, clean & tidy
Se hospedó 1 noche en agosto de 2020
Respuesta de Suzi el 12 ago. 2020
Thank you for your review, we do appreciate you taking the time to share your experience. We hope you will return again one day.

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en julio de 2020
Respuesta de Manager el 13 jul. 2020
Thank you for your 5 star review, it is much appreciated.

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff very helpful, as we were to arrive late. Directions to our unit were clear. Although their milk supply hadn’t come, gave us enough from their own frig.
Se hospedó 1 noche en mayo de 2020
Respuesta de Receptionist el 3 jun. 2020
Thank you for taking the time to write a good review, we pride ourselves in our friendly customer service. We are glad you enjoyed your stay and we look forward to having you stay next time.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2020
Respuesta de Manager el 26 mar. 2020
Thank you for your 5 star rating. Stay safe.

10/10 Excelente

Tracey

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Enjoyable stay
We were running late and the hotel tried to get a hold of us and advised how we could get into our accommodation. We appreciated this. The stay was very nice. Family and friends also stayed.
Se hospedó 1 noche en febrero de 2020
Respuesta de Kris Blank el 22 feb. 2020
Thank you so much for your kind review, we appreciate it very much. And the late arrivals are always well looked after. We are always happy to help! Enjoy the remainder of your travels.

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely park-like setting. Quiet. Great little coffee shop on site. Clean unit.
Se hospedó 2 noches en enero de 2020
Respuesta de Manager el 29 ene. 2020
Thank you, we are pleased you enjoyed our park and our coffee. We hope to see you again one day.

10/10 Excelente

Hohyeon

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
모든 직원분들이 친절하게 대해주셔서 감사했습니다. 숙소도 깨끗하고 편리했어요. 매우 만족합니다:)
Se hospedó 1 noche en enero de 2020
Respuesta de Manager el 29 ene. 2020
Thank you for your lovely review, we are so pleased you enjoyed your time with us.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2019
Respuesta de Manager el 9 ene. 2020
Thank you for your rating, it is appreciated.

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Check in was fast and easy - front desk were lovely and friendly. Cabin was very clean and large - we are a family of 5 - kids enjoyed the thermal pool, tgough more for soaking than playing. Very central to everything in taupo - would stay again.
Se hospedó 1 noche en diciembre de 2019
Respuesta de suzi el 25 dic. 2019
Thank you for your review, we do appreciate you sharing your experience. Yes our pool is more for soaking than playing so we do hope in the next year or two to put in a bigger pool for playing.

8/10 Bueno

Rebekah, tauranga

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved that the units had own area and koved the kids olaygrounf and pool (once we could finally use it.. was closed day we got there)
Se hospedó 2 noches en noviembre de 2019
Respuesta de Manager el 1 dic. 2019
Thanks for the review Rebekah and for your patience with our pool renovation, as you say it is open and better than ever now with the new space to enjoy.

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We love staying in the park and will be back over New Year. The staff is so polite, the rooms are so clean and the area us great for kids.
Se hospedó 1 noche en noviembre de 2019
Respuesta de Manager el 22 nov. 2019
We love it when our guests are so happy they want to come back, it brings even bigger smiles to our faces! See you over New Years!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2019
Respuesta de Manager el 20 nov. 2019
Thank you for your rating :)

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cleanliness and good linens. Coffee shop. great coffee!!
Se hospedó 1 noche en noviembre de 2019
Respuesta de Manager el 20 nov. 2019
Thank you! The coffee shop is new, so I am glad we are providing a quality service!

10/10 Excelente

Cliente verificado

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hot pool is lovely. lovely lights for Christmas. free milk. clean and tidy.
Se hospedó 1 noche en octubre de 2019
Respuesta de Manager el 2 nov. 2019
Thank you for your review, we are pleased you enjoyed your stay with us. Come and visit us again :)

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a great place for the whole family and the accommodation was very roomy and clean
Se hospedó 4 noches en octubre de 2019
Respuesta de Texas - Reception el 18 oct. 2019
Thank you for taking the time to leave us a review, we're glad you enjoyed your stay with us. Hope to see you again soon!

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
nice tidy private cabin thermal pool a bit cool for my liking
Se hospedó 2 noches en octubre de 2019
Respuesta de Manager el 16 oct. 2019
Thank you for your kind review, with regards to the pool it can often drop in temperature depending on the outside wind temp at the time. The weather has been quite cold recently which certainly does not help. Again thank you for choosing to stay with us.

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was clean and tidy. The grounds were also tidy. Good space for kids to play.
Se hospedó 3 noches en octubre de 2019
Respuesta de Manager el 6 oct. 2019
Thank you for your review, we are pleased your family had a lovely stay. We hope you will return again.

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Love the little hot pool and extra friendly / helpful staff!
Se hospedó 1 noche en agosto de 2019
Respuesta de Manager el 11 ago. 2019
Thanks for the review, we appreciate you taking the time to share your experience with us.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Enjoyable and comfortable for children and adults, friendly staff, nice thermal pool for the winter nights
Se hospedó 3 noches en mayo de 2019
Respuesta de Owner el 21 jun. 2019
Thank you for your review, we hope to see you again.

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This place was REALLY clean with lots of space ... great for kids eith the playground etc.
Se hospedó 1 noche en mayo de 2019
Respuesta de Owner el 21 jun. 2019
We are so pleased you enjoyed your stay. We hope you will come back again someday.

10/10 Excelente

Ngapera

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
An Excellent experience
Overall experience was excellent no complaints or faults to report. Family and I enjoyed our stay there and are planning to go back again later on in the year
Se hospedó 3 noches en abril de 2019
Respuesta de all seasons holiday park el 1 may. 2019
Thank you for sharing your experience with us! We do hope to see you soon :)

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The kids loved the trampoline and the nice warm pool. The unit we stayed in was very comfortable and having a separate room for the kids was great. We didn't use the communal facilities but they looked very clean and functional.
Se hospedó 2 noches en abril de 2019
Respuesta de Office manager el 8 may. 2019
Thank you for the review, we are pleased you enjoyed your stay.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2019
Respuesta de Office manager el 24 abr. 2019
Thank you :)

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención
As a family of 5 with 3 small children, we found the grounds to be extremely family friendly. Our ensuite cabin was emmaculate and fully functioning. The friendly staff were helpful and even delivered a portacot to our door! Thanks for a positive experience!
Se hospedó 1 noche en abril de 2019
Respuesta de Office manager el 24 abr. 2019
Thank you for your lovely review and for taking the time to share your experience, we really do appreciate it. We are so pleased we could help to make your stay a pleasant one and hope to see you again one day.

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención, estado de la propiedad e instalaciones
A basic room, priced accordingly. My room smelled a bit musty. Internet access is $5/day extra, and data capped (which shouldn't be a thing in 2019!), but the data cap is a generous 10 GBytes/day.
Se hospedó 1 noche en marzo de 2019
Respuesta de Office manager el 29 mar. 2019
Thanks for taking the time to share your experience. We are working with Spark to install a new 5G wifi network at the park and to offer free wifi to our guests. Hopefully you will return to experience this one day.

10/10 Excelente

Jason

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Warm welcome and great self contained unit we stayed in!
Se hospedó 1 noche en marzo de 2019
Respuesta de Office manager el 29 mar. 2019
Thanks for your review Jason, we are pleased you enjoyed your stay. We hope you will return again one day.

10/10 Excelente

Charles

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A great place to stay
We had a great stay. The site was peaceful and friendly. The reception staff were very helpful. We'd like to stay there again.
Se hospedó 5 noches en febrero de 2019
Respuesta de Office manager el 17 mar. 2019
Thank you for your lovely review Charles, we appreciate you taking the time to share your experience. We hope to see you again too.

8/10 Bueno

Scott

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
4.5/5
This is the second time we have stayed here, mainly because of the facilities it has for small families. My 6 year old son loves the place, and reminds me of staying at holiday parks when I was a child. The self contained units could really benefit from reverse cycle air conditioning however. Other than that its comfortable enough. We will be back
Se hospedó 1 noche en febrero de 2019
Respuesta de Office manager el 3 mar. 2019
Thanks for your review Scott, we are pleased you enjoyed your stay and will return. We do realise that the units are quite warm on those hot summer days and nights and are investigating options to help alleviate that.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Only one night but a great stay, will recommend to others.
Se hospedó 1 noche en enero de 2019
Respuesta de Office manager el 3 mar. 2019
Thank you for your review.

10/10 Excelente

clyde, Auckland

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2019
Respuesta de all seasons holiday park el 22 ene. 2019
Thanks Clyde, we hope to see you back again!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Neat and clean rooms. Great staff and value for money...............
Se hospedó 1 noche en enero de 2019
Respuesta de Office manager el 16 ene. 2019
Thank you for your review, we appreciate you taking the time to share it. We are pleased you enjoyed your stay, and we hope to see you back some day.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Spacious and clean unit, thermal pool was covered and nice Tv room
Se hospedó 1 noche en enero de 2019
Respuesta de Office manager el 10 ene. 2019
We are pleased you enjoyed your stay. Thank you for the feedback.

10/10 Excelente

BB

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Quiet and clean, just perfect for a stop over or would be tempted to stay longer as so handy to all local activities.
Se hospedó 1 noche en enero de 2019
Respuesta de Office manager el 9 ene. 2019
Thank you for your review, we hope you can return again one day.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A nice pleasant relaxing and quiet stay. Really like that you are pet friendly.
Se hospedó 4 noches en enero de 2019
Respuesta de Office manager el 9 ene. 2019
We are pleased you enjoyed your stay with your pet, we do what we can to accomodate animals when we are not in peak season.

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en enero de 2019
Respuesta de Front Office el 9 ene. 2019
Thanks for your review.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Really nice unit, excellent facilities. Gets hot at night though and no fans or air con.
Se hospedó 2 noches en enero de 2019
Respuesta de Office manager el 9 ene. 2019
Thanks for your review and feedback. We are looking at putting fans in all the units to assist with airflow for the summer evenings, so thank you for letting us know.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice location excellent facilities nice environment
Se hospedó 1 noche en diciembre de 2018
Respuesta de Office manager el 9 ene. 2019
Thank you, we are pleased you enjoyed your stay.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect for my family catered for us all, friendly team there
Se hospedó 1 noche en diciembre de 2018
Respuesta de Office manager el 9 ene. 2019
Thanks for your review, we hope you will come back and stay again.

6/10 Aceptable

S, Taupo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lovely staff. Lovely room. However water pressure on the shower is terrible - a shower under the hose would provide more. And I deleted pet friendly on trivago but however when we arrived only to be told that’s for camping and camper vans and the dog couldn’t go inside. Not sure where that falls back on. But that was a little bit of a let down.
Se hospedó 1 noche en noviembre de 2018
Respuesta de Office manager el 8 dic. 2018
Thank you for your review, much appreciated. We will certainly look into the water pressure issue however we have not had other comments so it may have been high usage at the time, or the pool was being filled perhaps. We are pet-friendly but only on our camping sites, not in our cabins, so I am sorry if you were given the wrong impression here. We will again look into the messages we are sending to our guests to ensure it is clearer.

10/10 Excelente

Ben, Wellington

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Friendly holiday park with good facilities. Thermal pool was very nice. Cabin was clean and tidy and well equiped kitchenette.
Se hospedó 3 noches en octubre de 2018
Respuesta de Front Office Staff el 2 nov. 2018
Than you for your review, it is much appreciated.

10/10 Excelente

Kerry, Hawkes Bay, NZ

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clean and comfy holiday park
Our family had a great stay. We had a self-contained unit that had was clean and had everything we needed. The beds were comfy and the shower was great. The park itself is in a handy location and is nicely kept.
Se hospedó 1 noche en octubre de 2018
Respuesta de Front Office Staff el 2 nov. 2018
Thank you for your review, it is much appreciated.

6/10 Aceptable

Rouxle, New Zealand

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beds needs a upgrade
We always stay at the All Seasons, but this time round the double bed was back braking, we could feel the springs, its definatly time for a upgrade. Other than that we had a great time like always. Would recommend this holiday park.
Se hospedó 2 noches en septiembre de 2018
Respuesta de Front Office Staff el 2 nov. 2018
Thank you for your review, it is much appreciated. We will look into this, thank you for bringing it to our attention.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Not enough heaters and heating facilities.
Like the staff and instructions but not enough heaters and heating facilities.... Didn't sleep well.
Se hospedó 1 noche en agosto de 2018
Respuesta de Front Office el 5 sept. 2018
Thank you for your review, it is much appreciated.