Dear Special Guests, Thank you for taking time to write your comments on Expedia. We always welcome feedback from our valued guests to help us maintain and improve our product and services. It gives us great pleasure in knowing that you had an enjoyable stay. Thank you for visiting and we are looking forward seeing you in future. Best regards Chris & Cindy

Rhys,Thank you for taking the time to provide feedback.Your comments will be forwarded to the owner of #9 for action.Thanks for recognising Bernie and the housekeeping team. They appreciate positive feedback such as yours.Regards,Sacred Waters

Thank you for your lovely feedback.

Thank you Jane for your postive feedback.Best wishes from Sacred Waters

Thank you Juan for your stunning feedback.Best wishes from Sacred Waters

Thank you for your wonderful review, PhilipBest wishes from Sacred Waters

Hello Simon,Thank you for the fantastic feedback.Best wishes from Taupo

Thank you Fizazul for your amazing feedback!

Thank you Kelly for your amazing feedback!

Thank you Kelly for your amazing feedback!

Hi Diane,Thanks for the feedback and great review. Housekeepers have been advised. Did you contact reception to request new items?Thanks again for staying.

Hi Terry Hodges,Puzzled by your comments. You had no communication with staff, you booked a thermal non-view room. You appeared to have a great time at Sacred Waters however, you departed and chose to post a negative review. I am sorry you have chosen to choose this course of action rather than discuss at the time with staff if you had an issue. We cannot assist you if you choose to not communicate and rather, post negative comments online. Not a great look, Terry Hodges. Feel free to call Sacred Waters to discuss further. We would welcome your call.Sacred Waters, Taupo

Thank you Frances for your fabulous review. Best wishes from Sacred Waters :)

Manav,Lovely meeting you all. Thank you for your wonderful feedback.Best wishes from Taupo

Hi Danling,Thank you for posting such tremendous feedback.Best wishes for the remainder of 2023.Kind regards from the team at Sacred Waters, Taupo

Ajit,We are sorry you did not enjoy your complimentary upgrade to the Penthouse.As all of our apartments are privately owned, owners have the right to withdraw from the letting pool, at any time.This is what happened with your booking and we did not have another 3-bedroom lakeview to provide you, hence the significant room upgrade.We believe, our relieving manager did offer you a rollaway bed for one of your children which was not accepted.We apologise for your 10 and 12-year-old sleeping in the same room. The beds were split for your children to accommodate the situation as we were otherwise fully booked.Regards,Sacred Waters

Hi Gregory,We appreciate your fantastic feedback.Best wishes from Sacred Waters

Thank you, Dean. We enjoyed having you stay. Thank you for the magnificent feedback.

Hi David,We appreciate your fantastic feed back.Thank you.

Thank you Philippe for your kind feedback—best wishes from Taupo.

Thank you Danielle for the fantastic feedback.

Thanks, Colin for staying with us.Best wishes from Sacred Waters

Vanessa,Thank you for your feedback.To put your comments into perspective for you. We have had extremely strong winds and outdoor furniture does move along with wind noise. That is unavoidable due to the strength of the wind. Sacred Waters is a very solid building so I can only imagine how other places performed in the very strong winds. The day you needed toilet paper and towels you had a "do not disturb sign" on your door. As our housekeepers only work to 2 pm your room was therefore not serviced. To come to reception was then the correct thing to do so we could replenish you after this time! The AC has been recently serviced and is working just fine so unsure what the issue was here as you did not mention to us when staying. The lights that were flickering as you had them on the lowest part of the dimmer so when we tested these and turned them up, they were fine, perhaps something to do with the wind as well Vanessa? Yes, you wanted to stay on which was great so we moved you to the 2 bedroom penthouse. The rollaway was installed for you and was perfectly fine. Perhaps someone tried to adjust this and put a setting out? Rest assured, the rollaway are in perfect working condition and are relatively new. The car parks you had were the two easiest car parks to access in our underground garage. The car park was built in 2006 and whereas the carpark can be tight for the larger vehicles that are around today, your carparks you had were the 2 easiest to access. We only have so much room for carparks like most places and cannot alter the design of these! We are pleased you enjoyed our friendly staff, Vanessa.All the best to you.Sacred Waters, Taupo

Thanks, Nicola!

Thank you for your feedback Dean.

Thank you very much for your fantastic feedback!

Thank you for your feedback. Your comments are noted and will be passed through to our owner for immediate attention.

Thanks, Amanda, for posting your feed back.

Hi Wendy,It was lovely meeting you. Thank you for choosing to stay at Sacred Waters and for your fantastic feedback.Best wishes for the remainder of 2023.Sacred Waters, Taupo, NZ

Thanks, Jennifer. Your lovely positive feedback is much appreciated.Best wishes,Andy & Melinda

Hi Danielle,Thank you for your lovely feedback. We enjoyed meeting you and having you stay with us.Enjoy the rest of your vacation and safe travels.Best wishes from Sacred Waters, Taupo, NZ!

Thanks, Carol. Just loved having you stay.Best wishes for the rest of the year.Sacred Waters, Taupo, NZ

Hi Carol,We thoroughly enjoyed having you stay with us. Thank you so much for your lovely feedback and we wish you all well and all the very best for the rest of your travels and for 2023.Thank you again.Kindest regards,Sacred Waters, Taupo, NZ

Thank you David for your lovely review. Best wishes to you all for the remainder of 2023.The Team at Sacred Waters.

Thank you for your feedback Andrea. It is very warm in summer in Taupo so yes, opening the windows or closing the windows and turning the a/c is the trick!! The garage door remote for your apartment was working just fine. We suspect you got too close to the garage door when pressing this, as explained to you when we spoke with you about this! It was great another guest was waiting behind you and opened the door with their remote! All the best for the rest of 2023.

Hi Tegan,Thank you so much for staying with us. We enjoyed meeting you both and are delighted your stay with us was up to your expectation. Best wishes for the rest of 2023 and we hope to see you again one day at Sacred Waters.Kind regards,Andy & Melinda

Thank you Clare for your feedback. Yes, we are situated out of the town centre but only a 5-minute drive to town.

Thanks, Maria for the review!

Regards

Hi Rupesh,It was lovely meeting you. Thank you for your kind comments and for staying at Sacred Waters Taupo, NZ. We do look forward to you staying with us again one day!Best wishes,Sacred Waters Taupo, NZ

Thanks, Stephen, great meeting you and do come to stay again soon. Keep well and all the very best for the rest of 2022!

Thanks very much for the feed back Kendal. Delighted you had a great stay with us at Sacred Waters.

Dear Guest, A very big thank you for choosing Sacred Waters and for taking the time to write a review on Expedia! Thank you for staying with us and for your feedback. We are so glad to hear that you have enjoyed the warm accommodation/facilities. Cindy is passionate, respects our valued guests and loves to go the extra mile. We aim to provide a truly unique experience and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to Sacred Waters in the future. Sincerely, Chris and Cindy