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Opiniones sobre Oasis Beach Resort

4.5 out of 5
Oasis Beach Resort
241 Lake Terrace, Taupo

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 388 de 975 opiniones" "
Evaluación: 8 - Bueno. 370 de 975 opiniones" "
Evaluación: 6 - Aceptable. 139 de 975 opiniones" "
Evaluación: 4 - Mediocre. 55 de 975 opiniones" "
Evaluación: 2 - Terrible. 23 de 975 opiniones" "

8,4/10

Limpieza

8,6/10

Personal y atención

8,2/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

7,4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Roger

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en junio de 2018

6/10 Aceptable

Debbie

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
Our stay was okay - loved the view from our room. We struggled to unlock the door - the key went in easily but would not turn. We talked to a friendly staff member who said to just pull the door in as you try and turn - still took a while to get it to work. Was esp hard at 10 at night in the cold! There was also no drop box for the key when we left at 8.25am.
Se hospedó 1 noche en abril de 2024
Respuesta de Jan el 28 abr. 2024
Many thanks for letting us know about the lock, we will have this repaired.

6/10 Aceptable

Jodene

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
The property is very tired and dated, bugs all over the towels in bathroom
Se hospedó 1 noche en abril de 2024
Respuesta de Shreya Surendran el 28 abr. 2024
Dear Jodene,Thank you for spending your valuable time and sharing your experience about your recent stay at Oasis Beach Resort Taupo. It was an absolute pleasure having you here with us. I welcome your feedback and your comments have been shared with our senior management for further review. I would like to sincerely apologize for the same.We immensely value your feedback and hope you will give us another opportunity to serve you on your future travel.Kind regards,Shreya SurendranFront Office ManagerOasis Beach Resort Taupo

8/10 Bueno

Paul

Viajó con su pareja
Le gustó: Servicios
The heated pool was awesome
Se hospedó 1 noche en abril de 2024
Respuesta de Shreya Surendran el 28 abr. 2024
Dear Paul,Thank you for spending your valuable time and sharing your experience about your recent stay at Oasis Beach Resort Taupo. It was an absolute pleasure having you here with us. I welcome your feedback and I am pleased to see that you enjoyed the heated pool.Once again thank you for choosing to stay at Oasis Beach Resort Taupo and leaving rating of 4/5. We look forward to welcoming you back on your future travel.Kind regards,Shreya SurendranFront Office ManagerOasis Beach Resort Taupo

8/10 Bueno

Jillian

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Proximity to the lake is incredible. Heated pool is amazing. Decor is tired and the rooms could do with a makeover
Se hospedó 1 noche en abril de 2024
Respuesta de Jan el 22 abr. 2024
Thank you for your review, I will pass your comments on.

2/10 Terrible

Rakesh

Viajó con su familia y niños pequeños, Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very poor guest service.
Se hospedó 3 noches en abril de 2024
Respuesta de Jan el 22 abr. 2024
We assisted you with all your requests but you expected more, we are not a 24 hour property.

8/10 Bueno

Ruth

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a late check in which was processed at the Millennium which could not have gone better. Staff were very helpful.
Se hospedó 1 noche en abril de 2024
Respuesta de Shreya Surendran el 21 abr. 2024
Dear Ruth,It was an absolute pleasure having you here with us. I welcome your feedback and I am pleased to see that you gave us a rating of 4/5. Thank you for choosing to stay at Oasis Beach Resort Taupo and we look forward to welcoming you back on your future travel.Kind regards,Shreya SurendranFront Office ManagerOasis Beach Resort Taupo

8/10 Bueno

Shelley

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Decor is very dated but it was clean and comfortable. Enjoyed my night stay!
Se hospedó 1 noche en abril de 2024
Respuesta de Shreya Surendran el 21 abr. 2024
Dear Shelley,Thank you for spending your valuable time and sharing your experience about your recent stay at Oasis Beach Resort Taupo. It was an absolute pleasure having you here with us. I welcome your feedback and I am pleased to see that you enjoyed your stay with us. Your comments about the decor have been shared with our senior management for further review.Once again thank you for choosing to stay at Oasis Beach Resort Taupo and leaving rating of 4/5. We look forward to welcoming you back on your future travel.Kind regards,Shreya SurendranFront Office ManagerMillennium Hotel & Resort Manuels Taupo

8/10 Bueno

Kieran

Le gustó: Personal y atención
Se hospedó 1 noche en abril de 2024
Respuesta de Shreya Surendran el 21 abr. 2024
Dear Kieran,It was an absolute pleasure having you here with us. I welcome your feedback and I am pleased to see that you gave us a rating of 4/5. Thank you for choosing to stay at Oasis Beach Resort Taupo and we look forward to welcoming you back on your future travel.Kind regards,Shreya SurendranFront Office ManagerOasis Beach Resort Taupo

8/10 Bueno

Baraa, Wellington

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The view is amazing as we stayed in the lakeside room. The service was excellent and the staff was extremely nice. The sleeping experience was perfect too with a very good mattress, pillows and blankets. I will absolutely book with this hotel again in the future.
Se hospedó 4 noches en abril de 2024
Respuesta de Jan el 18 abr. 2024
Thank you for your amazing review, we look forward to seeing you again soon.

6/10 Aceptable

Chaitali

No le gustó: Limpieza
Stayed for 1 night. Room was pretty dusty. Great view of the lake though.
Se hospedó 1 noche en abril de 2024
Respuesta de Jan el 18 abr. 2024
Thank for your review.

6/10 Aceptable

Amelia

Viajó con su pareja
Good location and facilities, the only thing letting the accommodation down is the bed. The most uncomfortable bed I've ever been in! no support in mattress whatsoever you roll to the middle of the bed it was that soft. We booked for two nights and only stayed one due to how uncomfortable it was.
Se hospedó 2 noches en abril de 2024
Respuesta de Jan el 14 abr. 2024
Many thanks for taking the time to review the property, I will pass your comments on.

6/10 Aceptable

Bruce

Le gustó: Limpieza, personal y atención
The bed and couch very uncomfortable- past their use by date.
Se hospedó 2 noches en abril de 2024
Respuesta de Jan el 16 abr. 2024
Thank you for your comments, I will pass these on.

10/10 Excelente

Cher

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved the lake views and the heated swimming pool. To have a morning stroll around the lake was a great start to the day.
Se hospedó 1 noche en abril de 2024
Respuesta de Jan el 16 abr. 2024
What a lovely review, we appreciate your comments.

8/10 Bueno

Regan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room wad awesome , had sky so we could enjoy the rugby in our own space,pool was right out our back door which was a huge plus ,definitely coming back
Se hospedó 1 noche en abril de 2024
Respuesta de Jan el 7 abr. 2024
Thank you for your great review, we look forward to your next visit.

4/10 Mediocre

Miriam

Se hospedó 1 noche en febrero de 2024
Respuesta de Jan el 3 abr. 2024
Sorry to hear we did not met your expectations.We would be happy to hear your comments.

4/10 Mediocre

Sarah

Se hospedó 1 noche en marzo de 2024
Respuesta de Jan el 4 abr. 2024
Thank you for taking the time to review the property.We may have been able to improve your stay if you had pointed out your issues.

8/10 Bueno

Matthew

Se hospedó 1 noche en abril de 2024
Respuesta de Jan el 22 abr. 2024
Many thanks for your review.

8/10 Bueno

Cristina

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice properly Quiet Dining options
Se hospedó 1 noche en marzo de 2024
Respuesta de Jan el 2 abr. 2024
Many thanks for your review.

8/10 Bueno

Caron

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en marzo de 2024
Respuesta de Jan el 1 abr. 2024
Many thanks for your review

8/10 Bueno

Paul

Viajó con su pareja
Le gustó: Personal y atención
Needs to be bulldozed
Se hospedó 1 noche en marzo de 2024
Respuesta de Jan el 1 abr. 2024
Thanks.

8/10 Bueno

Michelle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Jan el 18 mar. 2024
Many thanks for your review.

10/10 Excelente

Scott

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de Jan el 12 mar. 2024
Many thanks for your excellent review.

8/10 Bueno

Jo

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en marzo de 2024
Respuesta de Jan el 11 mar. 2024
Many thanks for your review.

10/10 Excelente

Bruce

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great Pool
Se hospedó 1 noche en marzo de 2024
Respuesta de Jan el 5 mar. 2024
Thank you for your excellent review.

10/10 Excelente

Karlene

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Loved the little pool. It was relaxing swimming in bath temp water on chilly evening. Would stay again!
Se hospedó 1 noche en febrero de 2024
Respuesta de Jan el 29 feb. 2024
Thank you for your fantastic review.

10/10 Excelente

Lynne

Viajó con su pareja
Le gustó: Limpieza, servicios
Basic and a tad dated but was very clean and definitely served the purpose.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jan el 29 feb. 2024
Your comments are great and we appreciate your review.

8/10 Bueno

Clive

Le gustó: Limpieza, personal y atención
Value for money
Se hospedó 1 noche en febrero de 2024
Respuesta de Jan el 29 feb. 2024
Thank you for your comments.

10/10 Excelente

Ssu-Chi

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It has great lake view.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jan el 29 feb. 2024
We appreciate your fantastic review.

2/10 Terrible

Ilia

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
After checking in we discovered our child’s bed had live bugs between the sheets and in the pillow. We promptly packed up and went to the front desk. When telling the front desk of the unsafe situation they literally did not respond at all. They just stared so we left the room key and left. Leaving us to scramble last minute for an available hotel. We had paid in advance for a two night stay at Oasis Beach Resort and the hotel is being no responsive in request for refund as service was not provided due to the motel not upholding their end of the agreement. Buyer beware. Do not book with this motel.
Respuesta de Jan el 11 feb. 2024
This matter is being looked into.

6/10 Aceptable

Jaime

Le gustó: Limpieza
No le gustó: Personal y atención
Se hospedó 1 noche en febrero de 2024
Respuesta de Jan el 7 feb. 2024
Thank you for your review.

10/10 Excelente

Chris

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Jan el 7 feb. 2024
Many thanks for your great review.

10/10 Excelente

Elizabeth Anne

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Loved the location and cleanliness of the unit
Se hospedó 1 noche en enero de 2024
Respuesta de Jan el 29 ene. 2024
Thank you for your awesome review.

2/10 Terrible

Murray

Viajó con su pareja
No le gustó: Limpieza, estado de la propiedad e instalaciones
The room smelt badly when I entered it, it stunk of cicarette smoke and had a horrible musty smell, the hotel arranged for one of their housekeeping staff to come and have a look , a short while later I was told they had gone home ; the reception lady came and sprayed a deodoriser in the room which helped a little - the hotel gave a complimentary breakfast , the room looks like it needs a makeover as it was dated with old curtains and furnishings , it was very disappointing, this was dirty in comparison to other hotels I stay in by monthly on business
Se hospedó 1 noche en enero de 2024
Respuesta de Jan el 28 ene. 2024
Thank you for your comments, we will pass them on.

8/10 Bueno

Christine

No le gustó: Personal y atención
Always stay on the side with lake view! We stayed 1 night there and the next on poolside- vast difference for the price.
Se hospedó 1 noche en enero de 2024
Respuesta de Jan el 28 ene. 2024
Thank you for your review.

2/10 Terrible

J

Se hospedó 1 noche en enero de 2024
Respuesta de Jan el 28 ene. 2024
We would have liked to assist, but don't know what your problems were.

10/10 Excelente

Charlie

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wish we could have stayed longer!
Beautiful view right on the lake. Clean comfortable space. Wish we could have stayed longer!
Se hospedó 1 noche en enero de 2024
Respuesta de Jan el 24 ene. 2024
Thank you for your awesome review and excellent comments.

4/10 Mediocre

Truc

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The property was very dated. The lounge and carpet needs to be upgraded, the lighting was dark and rooms are extremely small. I
Se hospedó 2 noches en enero de 2024
Respuesta de Jan el 24 ene. 2024
Thank you for your review.

8/10 Bueno

Genevieve

Viajó con su familia
Le gustó: Limpieza
Nice but walls thin could hear family next door
Se hospedó 1 noche en enero de 2024
Respuesta de Jan el 22 ene. 2024
Thank you for the review.

8/10 Bueno

Yang, Wellington

Se hospedó 1 noche en enero de 2024
Respuesta de Jan el 15 feb. 2024
Many thanks for your great review.

10/10 Excelente

Benjamin

Se hospedó 1 noche en enero de 2024
Respuesta de Jan el 22 ene. 2024
We appreciate your amazing review.

4/10 Mediocre

mohammed

Viajó en grupo
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property has great views , very little privacy, room is very tired and in desperate need of renovation, air-conditioning barley works. Beds are very small.
Se hospedó 1 noche en enero de 2024
Respuesta de Jan el 24 ene. 2024
Thank you for your review.

10/10 Excelente

Jodie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay!
Se hospedó 2 noches en enero de 2024
Respuesta de Jan el 24 ene. 2024
Thank you for your great review.

8/10 Bueno

Ian

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Older style motel but perfectly ok. Great place for families. Would definitely stay again.
Se hospedó 3 noches en enero de 2024
Respuesta de Jan el 22 ene. 2024
Thank you for your review.

8/10 Bueno

Naomi

Le gustó: Limpieza, personal y atención
If you had a room like ours overlooking the lake it’s wonderful. The kitchen was horrible. The staff , cleaning the rooms were lovely, helpful . The lady at reception was not bothered , I should have had a key to the gate , no, she should have informed me . Internet hopeless, but then with such a lovely view and things to do , why bother with the wifi ? Beds lovely comfy. Dated place , but hard to make a living these days without awful reviews .
Se hospedó 2 noches en enero de 2024
Respuesta de Jan el 22 ene. 2024
Many thanks for taking the time to review the property.At check in we explain that there are 2 keys, 1 is for your unit and the other is for the access to the lake, you must have missed this when you were in reception.

10/10 Excelente

Gina

Se hospedó 1 noche en enero de 2024
Respuesta de Jan el 28 ene. 2024
Thank you for your amazing review.

10/10 Excelente

Suvarna, Fremont

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful location.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jan el 22 ene. 2024
Thank you for your excellent review.

4/10 Mediocre

Amelia

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jan el 22 ene. 2024
We would love to have been able to assist you if you had advised your issues.

8/10 Bueno

Jacqueline

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
You could hear alot of outside noise especially the traffic.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Jan el 22 ene. 2024
Thank you for your review.Taupo is very busy at this time of year.

10/10 Excelente

Md HABIB

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jan el 22 ene. 2024
Thank you for your wonderful review.