We booked through Stayz. The address listed on Stayz is wrong, it is unit 5, not 1! We did not receive instructions from the host on how to check in, or that the hot tub on the deck was not functioning. Had we known this, we might not have booked it. When I eventually got to contact her by SMS, she was lovely and very helpful with all our concerns, and promptly provided a bicycle pump so that we could use the bikes. However, she claimed that she had never heard of Stayz, and had only advertised the property on 2 other accommodation sites. Apparently one of them is owned by Vrbo, who also own Stayz. However, Stayz got both the address wrong when they took over the listing, and also apparently did not update the listing when the hot tub was removed from the other sites because plumbers and electricians could not be obtained to connect it.
Having said all that, it is a beautiful property, well fitted out with stunning views. Being west facing, the rooms get hot in the afternoon in summer, but it cools off overnight. It's in a great position, a little out of the centre of Taupo, so it's quiet, but near enough to all the facilities one needs for a great holiday.