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Melour Resort

Propiedad de 3.0 estrellas

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Opiniones

6,4 de 10

Servicios principales

  • Piscina
  • Hidromasaje
  • Estacionamiento incluido
  • Wifi gratuito
  • Aire acondicionado
  • Servicio de limpieza
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Melour Resort

  • Este hotel cerca de Mountain Trails Cross Country Ski and Snowshoe Center
  • Con una ubicación cercana a Hunter Mountain Ski Resort y Cataratas de Kaaterskill, Melour Resort te ofrece un campo de golf al lado, un lugar para hacer fogatas y un sauna. Si quieres descansar y relajarte, te invitamos a disfrutar de servicios como bañera de hidromasaje. Los huéspedes podrán mantenerse conectados con wifi gratis en la habitación.
  • También se incluyen los siguientes beneficios en este hotel:
    • Una piscina al aire libre de temporada y una piscina techada
    • Estacionamiento gratis
    • Carrito de golf en la propiedad y resguardo de equipaje
  • Características de las habitaciones
  • Las 78 habitaciones tienen comodidades como aire acondicionado. También incluyen otros servicios como wifi gratis.
  • También se incluyen los siguientes beneficios adicionales en todas las habitaciones:
    • Bañeras con ducha, secadores de pelo y shampoo
    • Televisiones de pantalla plana de 32 pulgadas con canales de televisión por cable
    • Calefacción y servicio de limpieza diario

Propiedades similares

Exterior
Kaatskill Mountain Club & Condos by Vail Resorts
Hunter
  • Piscina
  • Hidromasaje
  • Estacionamiento incluido
  • Wifi gratuito
9.2 de 10, Magnífico, 360 opiniones
El precio actual es de US$ 193
US$ 229 en total
impuestos y cargos incluidos
26 may. - 27 may.
Kaatskill Mountain Club & Condos by Vail Resorts
Comparar propiedades similares

Políticas

Check-in

Horario de check-in: de 15:00 a 22:00

Check-in después de hora sujeto a disponibilidad

Edad mínima para hacer el check-in: 21 años

Check-out

Check-out antes de la(s) 11:00

Check-out sin contacto

Check-out después de hora sujeto a disponibilidad

Se cobra un cargo por el check-out después de hora

Instrucciones especiales para el check-in

La recepción está abierta todos los días, de 09:00 a 21:00.

Los huéspedes recibirán un correo electrónico en un plazo de 48 horas antes de su llegada con instrucciones para hacer el check-in. La recepción tiene un horario limitado.

Si tienes previsto llegar después de las 22:00, comunícate con la propiedad con anticipación. Utiliza la información incluida en la confirmación de la reservación.

La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Métodos de ingreso

Servicio de recepción (horario limitado)

Mascotas

No se aceptan mascotas, solo animales de servicio (sin cargo)

Niños y camas adicionales

Los niños son bienvenidos.

Hay cunas disponibles por USD 25.0 por estadía.

Información importante

Extras opcionales

  • Se cobra un cargo por check-out después de hora (sujeto a disponibilidad)
  • Cargo por cuna: USD 25.0 por estadía.

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.

Importante

Puede aplicarse un cargo por cada persona adicional, según la política de la propiedad.
Es posible que se solicite un documento de identidad con foto emitido por las autoridades gubernamentales, y una tarjeta de crédito, débito o depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto.
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden conllevar cargos adicionales.
Las transacciones sin dinero en efectivo están disponibles
Se aceptan alquileres a largo plazo.
Las medidas de seguridad de la propiedad incluyen detector de humo

Información adicional

Esta propiedad no dispone de ascensor
La piscina de temporada abre del 01 de junio al 31 de agosto.
El acceso a la piscina está disponible de 08:00 a 22:00.
A los niños menores de 18 años sin la supervisión de un adulto, no se les permite la entrada a las siguientes instalaciones: la piscina y la bañera de hidromasajes.

Preguntas frecuentes

¿Hay piscina en Melour Resort?

Sí, en la propiedad hay una piscina techada y una piscina al aire libre de temporada. Se puede acceder de 08:00 a 22:00.

¿Melour Resort acepta mascotas?

No, la propiedad solo acepta animales de servicio.

¿Cuánto cuesta el estacionamiento en Melour Resort?

El estacionamiento es gratuito en esta propiedad.

¿A qué hora es el check-in en Melour Resort?

Horario de check-in: 15:00-22:00. Es posible hacer el check-in después de hora, con horario limitado.

¿A qué hora es el check-out en Melour Resort?

Check-out: 11:00. Es posible hacer el check-out después de hora por un cargo, sujeto a disponibilidad.

¿Dónde se encuentra Melour Resort?

En este hotel con campo de golf de Tannersville, estarás a 0,5 km de Mountain Trails Cross Country Ski and Snowshoe Center, y a menos de 10 kilómetros de Hunter Mountain Ski Resort y Cataratas de Kaaterskill. Campamento y zona recreativa del lago North-South y Club de campo Windham también se encuentran a 20 km.

¿Puedo cancelar mi reservación de manera gratuita y recibir un reembolso total?

Sí, esta propiedad ofrece cancelación gratuita en determinadas tarifas de habitación, ¡porque la flexibilidad es importante! Consulta la política de cancelación de la propiedad en nuestro sitio para obtener más información sobre cualquier excepción o requisito.

Opiniones

Opiniones de

6,4

6,4

Limpieza

6,8

Servicios

7,0

Personal y atención

6,0

Estado de la propiedad e instalaciones
Evaluación: 10 - Excelente. 12 de 34 opiniones
Evaluación: 8 - Bueno. 4 de 34 opiniones
Evaluación: 6 - Aceptable. 3 de 34 opiniones
Evaluación: 4 - Mediocre. 6 de 34 opiniones
Evaluación: 2 - Terrible. 9 de 34 opiniones

Opiniones

Opinión verificada

10/10 Excelente

Rivka

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful rooms. Great views. Food was great. And owners are very caring. It's a family owned property, so they are very involved and available.
Se hospedó 1 noche en enero de 2023
Opinión verificada

10/10 Excelente

Yeshia

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We really loved our stay, the feel is very cozy and warm. Awesome for that after ski mode. They've also got ski gear for rent. Beautiful views! Definitely recommended!
Se hospedó 1 noche en enero de 2023
Opinión verificada

10/10 Excelente

Dustin

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our 2 night stay was a good experience. My wife loved that the room was meticulously clean, fresh white linen and very comfortable matresses. We enjoyed the pool, hot-tub and sauna. The staff were very friendly and courteous. They eveb have a Ski Rental on premises. Staff also assisted us in finding great dining in town. We will definitely return again to ski.
Opinión verificada

2/10 Terrible

manshu

No le gustó: Limpieza, personal y atención
The place is dirty. One of the bedsheet stains blood on it :(
Se hospedó 1 noche en febrero de 2023
Opinión verificada

2/10 Terrible

Victoria

No le gustó: Limpieza, estado de la propiedad e instalaciones
The towels were disgusting and stained, the furniture was broken upon arrival, there was improper bedding that did not cover the mattress, the shower temperature gauge was broken, and last but not least the room was DIRTY. There were remnants of food under the furniture that had not been cleaned and dirt everywhere. The photos and descriptions on your site did not match the property we stayed at whatsoever.
Se hospedó 1 noche en febrero de 2022
Opinión verificada

4/10 Mala

Daniela

No le gustó: Servicios, estado de la propiedad e instalaciones
Run down or in a state of unfinished disrepair, hard to say. Electrical sockets coming away from the wall, holes in the ceiling, buckled floors, water damage. The pool area looked ok, but the hot tub was cold (“Someone hadn’t plugged it in”). Hair dryer in the room had exposed wires, and the pump in the toilet tank needed attention. You get the picture. This is a pretty basic place, and way overpriced, especially mid-week. Just a couple of minutes’ drive to the mountain. And it wasn’t dirty. But that’s about it.
Se hospedó 1 noche en enero de 2023
Opinión verificada

2/10 Terrible

Melissa

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

scam hotel

Never answered any calls or emails. Website says they were out of business and unavailable for my stay on that date after already booking, tried calling and emailing to confirm my reservation numerous times with no answer so I assumed they were no longer open. They charged my card at 11pm on the day of checkin (hours after my last email to them) assuming they saw this finally. Hasn’t responded to any sort of accommodation change for a later date or credit.
Se hospedó 1 noche en diciembre de 2023
Opinión verificada

8/10 Buena

erna

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación

The Good The Bad

The hotel itself is beautiful. We went there with our little ones so we had few priorities. While booking the hotel the thing that attracted me the most is the playground. We were going there just to relax.. not for hiking or other activities. As we planned , The first thing we did was taking the kids to the playground. And oh my gosh.. there were used sanitary napkins everywhere on the ground. We were horrified.. I’m not blaming the hotel entirely. This is the other side of the hotel , but The playground pictures were included in the hotel adds so I’m assuming it’s their property. We went to the hotel right away. There was another indoor play room at the top floor. We decided to take the kids there. The kids had fun. But again it was dirty. The muffins are yummy so try that. The area is beautiful. Want to go back again during summer. But I will probably choose a different hotel. The receptionist guy was very welcoming and told me that many staffs are on vacation so I’m assuming that’s one of the reason why the play grounds are dirty. But the Hotel itself is nice.
Se hospedó 2 noches en diciembre de 2021
Opinión verificada

4/10 Mala

Karen

No le gustó: Comodidad de la habitación

Fraudulent Charges

Our stay here was ok. We did not realize the restaurant and bar would not be open. The common area with fireplace was designated a quiet area with no children talking or eating or moving of chairs. The man at the desk was pleasant when we checked in and billed us for the amount we booked for through Hotels.com. Upon check out no one was at reception but we called the phone number listed and they instructed us to leave our key which we did. Upon getting home we looked at our bank account and saw they charged an additional $216 to our credit card. We used this hotel purely to sleep and authorized no additional charges. We have made several phone calls but the person who answers says they're waiting for management to get back to them. We have made multiple calls over multiple days and no answer or refund. We are now forced to dispute this charge with our bank. The hotel wasn't as we envisioned from it's online description. However we would have been ok with it had they not decided to charge our card fraudulently. You'd be best served to stay away from this establishment. I will update this review if we ever get a response to our phone calls.
Se hospedó 2 noches en diciembre de 2022
Opinión verificada

10/10 Excelente

Eli

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Service was good nice people love the art display from leviim gallery
Se hospedó 1 noche en abril de 2023
Opinión verificada

10/10 Excelente

Chaim

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful lobby. Great pool and hot tub. Management is super attentive. Kids friendly and great kosher food options. Right near Hunter mountain skiing.
Opinión verificada

10/10 Excelente

Maria

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great hotel, especially if you have kids. There is a huge play room and pool. The beds were really comfortable. Carpets need updating. Friendly staff.
Se hospedó 1 noche en febrero de 2023
Opinión verificada

4/10 Mala

Shawn

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Rooms are not the comfortable and staff is creepy.
Opinión verificada

10/10 Excelente

Moshe

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The management are super friendly and caring. The kosher food options are incredible. The hotel has great views of the mountains. And there is a large grocery next door if you need anything. Highly recommend.
Se hospedó 1 noche en marzo de 2022
Opinión verificada

2/10 Terrible

george

No le gustó: Limpieza, estado de la propiedad e instalaciones
DIRTTTYYYYY! Im no stranger to cheap hotels to just get some shut eye but this place is grime. Dirty used tissues and old socks were laying next the bed when we walked in.
Se hospedó 1 noche en marzo de 2022
Opinión verificada

6/10 Aceptable

Nick

No le gustó: Personal y atención, estado de la propiedad e instalaciones
They charged me $163 on top of what I was already charged by you guys. I'm pissed. Now I gotta call credit card companies and be inconvenienced. I'm not happy with either of you guys for making the transition. This I supposed to be quick and easy. I stood at the front desk for 30 mins while they tried to figure it out too. Never again
Se hospedó 1 noche en marzo de 2022
Opinión verificada

2/10 Terrible

nakyung

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Room 61 had no toilet paper, one of two lights in the room didn’t work, the headboard had been ripped out and the sheetrock had screw holes and damage which was never fixed or painted. Let’s also talk about the disgusting rugs in the hallways where overhead light was out like a creepy horror movie. Storage rooms and reception office doors remain ajar to plainly exhibit the pigsty conditions the management jeeps. Never again.
Se hospedó 1 noche en marzo de 2022
Opinión verificada

6/10 Aceptable

Amy

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

It’s an experience!

The location was pretty convenient to nearby mountains and attractions. The rooms are outdated, different areas of the property look abandoned, others look like some updates are being made so may get better. Overall pretty expensive for what you get. Beware of the chlorine levels in the hot tub and pool. Silver jewelry that I have worn for years in pools and hot tubs never reacted in the way the Melour water tarnished and caused some permanent damage. Not to mention the pigment being removed from swimsuits!!!
Se hospedó 2 noches en febrero de 2022
Opinión verificada

2/10 Terrible

Kevin

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Check-in was fine. I was made aware ahead of booking that there was a private party staying so I knew certain amenities such as the pool and restaurant would be unavailable to me, which I agreed to. When I got to my room however, the television didn't work and I noticed there wasn't even a cable wire for it. When I flushed the toilet, it continued to run for approximately 10 minutes. I was able to stop it because I know how to fix a toilet, but it the part still needs to be replaced. Additionally, the power outlet behind the nightstand was falling out of the wall and only one of the two outlets worked. The whole room was very dated which is fine, but it should at least be functional. The only reason that I tolerated any of this is because I was by myself and only needed a bed and a bathroom in between ski days. If you are expecting anything other than that, I suggest booking elsewhere.
Se hospedó 1 noche en febrero de 2022
Opinión verificada

10/10 Excelente

Alexandra

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It is a great location , just 8 minutes of driving from Hunter Mountain. It has a nice pool, hot tub, and few saunas. It is the perfect place to stay after you spend whole day on the mountain when you really need a good relaxing hours after your skiing time. I booked my room for weekdays , so it was pretty quiet, not busy at the pool area and clean.
Se hospedó 1 noche en febrero de 2022
Opinión verificada

6/10 Aceptable

Elliott

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Thu is was a strange hotel stay. The room itself was spacious and clean, but obviously old. The beds were uncomfortable, sheets were too small and slid all over the place. The guy at the reception was very friendly and have a good tip for dining, but he was the ONLY employee we saw during the entire stay. The place has great potential but has not been kept up and is obviously not being managed.
Se hospedó 1 noche en febrero de 2022
Opinión verificada

2/10 Terrible

Fiona

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel is disgustingly dirty! Swimming pool had water dripping from the air vents into pool! Dirt around edge of pool Linen creased, ripped. Walls dirty dust in light fixtures and tables. Dirt on walls. A stomach turning smell throughout public hallways. Public rest rooms had urine in floors. Dirty windows….. the list is endless!!
Se hospedó 1 noche en febrero de 2022
Opinión verificada

4/10 Mala

christina

Le gustó: Limpieza, personal y atención
No le gustó: Servicios
Staff was incredibly welcoming and nice. We had an issue with the tv and they came out to fix it right away. Price was ok for what we got. Room was very large, had microwave and fridge which is always a plus for a family. Room was very clean, and bed was comfortable. Bathrooms are from the 70s, with funky psychedelic wallpaper that makes you feel like you’re on a bad acid trip but were also very clean. Walls are thin so you can hear guests in other rooms til about 11pm. They had a very nice large lodge type living room with chairs and a roaring fireplace that you could sit and drink, or relax in. We weren’t there long enough to take advantage of that room. Also had free coffee and tea available 24 hours. Breakfast was included but we left early to ski so didn't take advantage of that. We stayed here for the amenities (pool, hot tub). Wanted to use them after a day of skiing. Pool is large and indoors, as is hot tub. Both are dated but were clean. Pool closes at 9pm (we arrived at 8:30pm) but staff offered to keep them open til 10pm if we wanted to use them, which was very nice. We didn’t because we were tired. There is also a large new outdoor playground younger kids would enjoy. We would stay here again for a ski night stop over.
Se hospedó 1 noche en diciembre de 2021
Opinión verificada

10/10 Excelente

Victoria

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great property to stay at while skiing at Hunter. Our family had the nicest time at the Melour Resort. Simon and his staff are very friendly and accommodating. Check in was seamless, rooms were clean and tidy. I felt very safe as cameras are pointed to parking lots and other areas. Pool was immaculately clean and the temperature was perfect. The indoor game room was such a great surprise with trampoline, swing set and arcade games for all ages including giant jenga game and others. Breakfast was great! The resort is close to restaurants and all shops in Tannersville including a grocery store for last minute items. Only 3 minutes away from Hunter mountain ski resort and off the main road. Would definitely stay there again and booking again soon for February break!
Se hospedó 2 noches en diciembre de 2021
Opinión verificada

2/10 Terrible

Chris

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación

Don’t stay here EVER…

Room was awful. Wrinkled sheets, condensation on everything, completely outdated with cheap furniture. Checked in and out immediately because we didn’t want to touch anything in the room.
Se hospedó 1 noche en diciembre de 2021