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Opiniones sobre Tamworth City Motel

3 out of 5
Tamworth City Motel
350-356 Goonoo Goonoo Road, South Tamworth, NSW

Opiniones

7,6

Bueno

Evaluación: 10 - Excelente. 124 de 452 opiniones" "
Evaluación: 8 - Bueno. 174 de 452 opiniones" "
Evaluación: 6 - Aceptable. 86 de 452 opiniones" "
Evaluación: 4 - Mediocre. 46 de 452 opiniones" "
Evaluación: 2 - Terrible. 22 de 452 opiniones" "

8,0/10

Limpieza

8,4/10

Personal y atención

7,2/10

Servicios

7,0/10

Estado de la propiedad e instalaciones

7,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Michael

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Good for an overnight stay
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

William

Viajó con su pareja
Le gustó: Personal y atención
Room was cramped,
Se hospedó 1 noche en abril de 2024
Respuesta de tamworth el 6 may. 2024
Dear William,Thank you for your comments and we have Acknowledge your feedback. Kind RegardsTamworth city motel

2/10 Terrible

Jessica

Viajó con su familia, Viajó con mascotas
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Booked a room and let them know I had a GHAD assistance dog. Still charged the $20 cleaning fee despite that not being generally allowed to a service animal. Room was small, smelt of dog piss, and sorry. Floors were sticky and bathroom was old and mouldy. No one was at reception at all in the 24hours we were there, so keys were collected from a safe and dropped into box for arrival and departure. Which isn’t terrible. Except when you need them for issues. The tv didn’t work, air system wouldn’t change from 18° cooling. For one single night it will do. But I wouldn’t recommended staying any longer. It definitely wasn’t worth the cost of the stars it apparently has.
Se hospedó 1 noche en abril de 2024
Respuesta de tamworth el 22 abr. 2024
Hello Jessica,Sorry you were unhappy with your stay ,but just to clarify you were not charge 20 service fee ,only charge for room and GST. Our Reception is only open from 7.30am to 10AM - 2PM -7PM but if there is any issues, we have a after hours phone number which is supplied at the front office door and also in the room.We have check the room today and cannot find any issues with Tv or the air conditioner ,so cannot explain why you had a issue.But if we were made aware of these issues we would have made other arrangements for your stay.But Thankyou for your review and we will address the other issues about the cleaning with our staff .Again we try will ensure our guest enjoy there stay at our motel .Kind RegardsTamworth city motel

8/10 Bueno

Ian

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good location for an overnight stay for parkrun at Tamworth. Staff was helpful with unlocking night box and letting us take breakfast supplies to room for our breakfast after our 5km run before checkout
Se hospedó 1 noche en abril de 2024
Respuesta de tamworth el 11 abr. 2024
Dear Ian,Thank you for your honest feedback. We are delighted to hear you enjoyed your stay. And we look forward to seeing you again soon.Kind RegardsTamworth city motel

6/10 Aceptable

Tim

No le gustó: Servicios, estado de la propiedad e instalaciones
Not much to rate
Se hospedó 1 noche en abril de 2024
Respuesta de tamworth el 8 abr. 2024
Dear Tim, Thank your for your comments , and we do appreciate your Feedback!Kind RegardsTamworth city Motel

2/10 Terrible

Simon

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de tamworth el 22 mar. 2024
Dear Simon,Thank you for your comments and we really appreciate your feedback.Kind RegardsTamworth city motel

4/10 Mediocre

Kelly

Viajó por negocios
No le gustó: Limpieza, estado de la propiedad e instalaciones
Ripped lamp shade, no hot water at night, dirty remote, toilet filled with water when flushed, quite loud (guests and road) very tired and outdated. I’ve also been itching like crazy (hopefully not bed bugs).
Se hospedó 1 noche en marzo de 2024
Respuesta de tamworth el 8 mar. 2024
Dear Kelly,Thank you for taking the time to review our property, and we acknowledge our feedback also we'll working on it to improve. We appreciate your comments.Kind RegardsTamworth city motel

8/10 Bueno

Kelly

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Tamworth el 16 feb. 2024
Thank you kindly for your feedback.Kind Regards

2/10 Terrible

Cliente verificado

Viajó en grupo
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Rooms need a refurb. Overpriced for the type of accommodation. Attention to detail needs improving.
Se hospedó 2 noches en enero de 2024
Respuesta de Tamworth el 16 feb. 2024
Thank you kindly for leaving your honest feedback I apologise that your stay was not up to standard I can confirm the motel is under new management and we are slowly working on light referbs.

6/10 Aceptable

Mark

Se hospedó 1 noche en enero de 2024
Respuesta de tamworth el 22 mar. 2024
Dear mark ,Thank you for your comments, And we appreciate your feed back.Kind RegardsTamworth city motel

8/10 Bueno

Crystal

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Area was questionable but all Others staying in motel were friendly and attending the music festival and easy to visit with. Came back around 1000pm To a random man with bags and a scooter in the pool area camping out. Locks were not adequate on door and large area around door you can see daylight. Breakfast was included, good and clean dining area.
Se hospedó 2 noches en enero de 2024
Respuesta de Tamworth el 16 feb. 2024
Thank you kindly for leaving your honest feedback our team do work hard to ensure our guests enjoy there stay,we are slowly working through some light referbs however this dose take time.Kind regards

10/10 Excelente

Scott

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bed was comfortable and room was clean and affordable.
Se hospedó 1 noche en enero de 2024
Respuesta de Tamworth el 16 feb. 2024
Fantastic,we are delighted to hear you enjoyed your stay our team work hard to ensure our guests enjoy there stay so again thank you for your positive feedback.Kind regards

6/10 Aceptable

Donna

Le gustó: Personal y atención
Staff was lovely. Accomodation was small and smelly.
Respuesta de Tamworth el 16 feb. 2024
Thank you for leaving your honest feedback.Kind regards

10/10 Excelente

Helen

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our stay at The Tamworth City Motel was exceptional from the managers who went above and beyond on our late arrival, to the clean and comfortable beds as well as not forgetting the very thoughtful complimentary breakfast. Highly highly recommend staying here ⭐️⭐️⭐️⭐️⭐️
Se hospedó 1 noche en enero de 2024
Respuesta de Tamworth el 16 feb. 2024
Fantastic we are delighted to hear you enjoyed your stay our team work hard to ensure our guests enjoy there stay so again thank you for your positive feedback.Kind regards

6/10 Aceptable

Davina

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Our room was loud and dirty and not like the photos at all. We were in a family room and the bathroom was gross.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tamworth el 20 feb. 2024
We are sorry you were unhappy with your stay,will try to fix the issue. We have just change a few things recently ,hopefully this will address your comments.Thankyou for your feedback

6/10 Aceptable

Dixie

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tamworth el 20 feb. 2024
Thankyou for your feedback

2/10 Terrible

Dannielle

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Mould in bathroom, dirty glasswear, barking dogs all night!
Se hospedó 1 noche en diciembre de 2023
Respuesta de tamworth el 20 feb. 2024
Sorry to hear that you were unhappy- We have acknowledge your feedback also we'll working on it to improve..Kind RegardsTamworth city motel

8/10 Bueno

Courtney

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean and tidy
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Mel

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fairly clean and tidy. Walls could do with a clean.Has a microwave but no toaster. Bathroom window isn't secure and we had someone at it during showering. Owners are friendly. Stayed 1 night. Met our needs
Se hospedó 1 noche en noviembre de 2023
Respuesta de Tamworth City Motel el 4 dic. 2023
Thank you kindly for leaving your honest feedback.

8/10 Bueno

daniel

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023
Respuesta de Tamworth City Motel el 4 dic. 2023
Thank you kindly for leaving your honest feedback.

4/10 Mediocre

Katie

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Tamworth City Motel el 4 dic. 2023
Thank you kindly for leaving your honest feedback.

10/10 Excelente

dianne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Tamworth City Motel el 19 nov. 2023
Dear Dianne,Thank you for your feedback.

8/10 Bueno

Dom

Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

laye

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Never again
The cleanliness was OK, but nothing else was any good. Curtains cut out with scissors, nails in the carpet were sticking out, the amenities were very out of date, lighting very dim, obvious patchwork on the bathroom wall, wi-fi wouldnt work, breakfast included putting your own dishes in a basket ... no service at all. Although the receptionist was pleasant, we won't stay again.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Tamworth City Motel el 12 nov. 2023
Dear Laye,Thank you for your feedback and we look forward to see you once we have our rooms upgraded in the future.

10/10 Excelente

Brooke

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was a lovely stay, clean, quiet and we loved the breakfast in the morning, just one thi g we didn’t need to worry about.
Se hospedó 5 noches en octubre de 2023
Respuesta de Tamworth City Motel el 12 nov. 2023
Dear BrookeThank you for your feedback. Glad you have enjoyed your stays

6/10 Aceptable

Linda

No le gustó: Personal y atención
Very disappointing place to stay.Couldn’t connect to wifi, nowhere to put your suitcase ,very poky room.bed lamp supplied but no power points to use to plug it into on that wall.Shower -water leaked out from under the hob all over the floor.Couldn’t change stations on tv ,tried everything .people in next room very noisy most of the night , very hard to get any sleep.Would not recommend this place to anyone.
Se hospedó 1 noche en octubre de 2023
Respuesta de Tamworth City Motel el 3 nov. 2023
Thank you for your feedback

4/10 Mediocre

Joanne

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Room is small and barely adequate for 2 people let alone 3. No room for our stuff. Screws holding the carpet down which hurt feet
Se hospedó 1 noche en octubre de 2023
Respuesta de Tamworth City Motel el 3 nov. 2023
Thank you for your feedback

8/10 Bueno

Janet

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en octubre de 2023
Respuesta de Tamworth City Motel el 3 nov. 2023
Thank you for your feedback

6/10 Aceptable

Roslyn

Viajó con su familia y niños pequeños
No le gustó: Estado de la propiedad e instalaciones
Got what paid for cheap, really needs updating
Se hospedó 1 noche en octubre de 2023
Respuesta de Tamworth City Motel el 3 nov. 2023
Thank you for your feedback

10/10 Excelente

sharon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Tamworth City Motel el 3 nov. 2023
Thank you for your feedback

2/10 Terrible

Samantha

Viajó con su familia
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Very unclean and no hot water I really would like a refund please
Se hospedó 1 noche en septiembre de 2023
Respuesta de Tamworth City Motel el 30 sept. 2023
Dear SamanthaThank you for your feedback.

6/10 Aceptable

Stuart

Viajó con su pareja
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
We were very disappointed that the tv didn’t work properly because of the remote. It was very noisy, and the air conditioner cord was stuck together with an extension lead very dangerous. The only thing that was good was the bed.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Tamworth City Motel el 3 nov. 2023
Thank you for your feedback

10/10 Excelente

Bridgit

Se hospedó 1 noche en septiembre de 2023
Respuesta de Tamworth City Motel el 3 nov. 2023
Thank you for your feedback

4/10 Mediocre

Glenda

The property was tired and had maintenance issues
Se hospedó 1 noche en septiembre de 2023
Respuesta de Tamworth City Motel el 23 sept. 2023
Dear GlendaThank you for the feeback.

6/10 Aceptable

noel

Le gustó: Limpieza, personal y atención
you get what you pay for older clean place. easy parking. could do with moden update. but fine for the price. nice and quite and helpful staff.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Tamworth City Motel el 23 sept. 2023
Dear NoelThank you for the feedback.

10/10 Excelente

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy close to everything we wanted to see
Se hospedó 2 noches en septiembre de 2023
Respuesta de Tamworth City Motel el 12 sept. 2023
Dear David, Thank you for your feedback. Glad you have enjoyed

8/10 Bueno

Tania

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Convenient location
Se hospedó 1 noche en agosto de 2023
Respuesta de Tamworth City Motel el 5 sept. 2023
Dear Tania Thank you for your feedback.

8/10 Bueno

jean

Le gustó: Limpieza, personal y atención
Quiet and safe - room was tired and needs some updating - staff were good and breakfast was excellent
Se hospedó 1 noche en agosto de 2023
Respuesta de Tamworth City Motel el 2 sept. 2023
Dear Guest,thank you for your feedback. We have acknowledged your feedback. Currently we are on process of upgrade.

6/10 Aceptable

Annette

No le gustó: Estado de la propiedad e instalaciones
Room smelt like cigarettes
Se hospedó 2 noches en agosto de 2023
Respuesta de Tamworth City Motel el 10 ago. 2023
Dear Annette,Thank you for you feedback. And sorry to hear that your room felt like cigarettes. Wish you have called us on your stay, so we would have offer you the room moves. Hope to see you again in near future.

10/10 Excelente

Janet

Le gustó: Personal y atención
Se hospedó 1 noche en agosto de 2023
Respuesta de Tamworth City Motel el 2 sept. 2023
Dear Janet,Thank you for your rating.

6/10 Aceptable

Rodney

I was upset at midnight due to some banging on the door by the police. Someone had reported a noise and people trying to break into our unit. We were fast asleep from 9.30 (there about) I think this was a practical joke by someone!! Not happy
Se hospedó 1 noche en julio de 2023
Respuesta de Tamworth City Motel el 1 ago. 2023
Dear Sue,Thank you for your feedback. Sorry to hear that your stay wasn't pleasant. But we look forward to seeing you again.

8/10 Bueno

Lauren

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great continental breakfast.
Se hospedó 1 noche en julio de 2023
Respuesta de Tamworth City Motel el 1 ago. 2023
Dear LaurenThank you for your feedback. Glad you have enjoyed.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Good value for money, breakfast included. Clean towels and sheets. Bathroom disappointing- water all over the floor.
Se hospedó 2 noches en julio de 2023
Respuesta de Tamworth City Motel el 1 ago. 2023
Dear GuestThank you for your feedback.

6/10 Aceptable

Tanya

Le gustó: Limpieza, personal y atención
Clean but dated. Not sure flexi hose on vanity would be to code. Fridge is very loud and woke me several times during the night. Fair price for what I got.
Se hospedó 1 noche en julio de 2023
Respuesta de Tamworth City Motel el 1 ago. 2023
Dear TanyaThank you for your feedback.

4/10 Mediocre

Kath

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
After specifically choosing this family room at this motel for the queen sized bed (due to medical reasons) we were given a family room with a very hard double bed. After paying much less for a family room in another town, and it was double as clean, comfortable and spacious as this room - it was very disappointing.
Respuesta de Tamworth City Motel el 17 jul. 2023
Dear Kath,Sorry to hear that you didn't enjoyed your stay. We have acknowledged your feedback and will be working on it to improve.Thank you

6/10 Aceptable

Kara

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
This motel is ok if you're desperate. It feels a bit like staying in someone's garage. The flooring is carpet tiles. The hot water in the shower was barely warm. The shower leaked through the base onto the bathroom floor. The check-in staff were friendly and accommodating when we asked for bowls and spoons to self cater our breakfast. The heater was noisy but essential in the middle of winter. The bed was comfortable enough.
Se hospedó 2 noches en junio de 2023
Respuesta de Tamworth City Motel el 17 jul. 2023
Dear Kara,Thank you for your feedback. We have acknowledged your feedback and will be working on to improve.Thank you

8/10 Bueno

Sue

Se hospedó 1 noche en julio de 2023
Respuesta de Tamworth City Motel el 1 ago. 2023
Dear Sue,Thank you for your feedback.

10/10 Excelente

Mark

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property was ideally priced and valued.
Se hospedó 1 noche en julio de 2023
Respuesta de Tamworth City Motel el 10 jul. 2023
Dear Mark,Thank you for your feedback.

8/10 Bueno

Matthew

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good value.
Se hospedó 2 noches en junio de 2023
Respuesta de Tamworth City Motel el 10 jul. 2023
Dear MatthewThank you for your feedback.

8/10 Bueno

Mark

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en junio de 2023
Respuesta de Tamworth City Motel el 10 jul. 2023
Dear Mark,Thank you for your feedback.