Vista desde la habitación
Ver disponibilidad

Opiniones sobre Days Inn Guam-Tamuning

3 out of 5
Days Inn Guam-Tamuning
155 Ypao Road, Tamuning

Opiniones

7,4

Bueno

Evaluación: 10 - Excelente. 93 de 486 opiniones" "
Evaluación: 8 - Bueno. 187 de 486 opiniones" "
Evaluación: 6 - Aceptable. 147 de 486 opiniones" "
Evaluación: 4 - Mediocre. 37 de 486 opiniones" "
Evaluación: 2 - Terrible. 22 de 486 opiniones" "

7,4/10

Limpieza

8,0/10

Personal y atención

6,6/10

Servicios

7,0/10

Estado de la propiedad e instalaciones

6,8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

joel micah

Se hospedó 3 noches en abril de 2024

10/10 Excelente

Patrino

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staffs were very friendly. Place was very clean. The property is located in very close proximity with everything, especially the airport.
Se hospedó 7 noches en marzo de 2024

2/10 Terrible

rashond

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ants were scattered everywhere, broken toilet after one use, mold in shower, broken appliances and they gave me no bedding besides an extra sheet. The only upside is the air conditioner. Otherwise I had a terrible experience at this place. Don't bring your kids or family here. So gross.
Se hospedó 2 noches en febrero de 2024

6/10 Aceptable

Nicholas

Viajó en grupo
Le gustó: Personal y atención
Friendly and responsive staff. Good internet. The overall condition of the hotel and rooms could use some work.
Se hospedó 3 noches en febrero de 2024

4/10 Mediocre

Jeffrey

No le gustó: Servicios, estado de la propiedad e instalaciones
The bed was the hardest bed I've ever slept on, akin to a carpeted floor. The wifi was terrible, don't even try to stream or download anything. Shower water pressure was so low, I was surprised the water made it out of the showerhead. Ants in the sink. No shower door. Staff told me I would have to change rooms for the second night of my stay, though considering all of the above, I cancelled my second night. The view of the sunset wasn't bad, but that wasn't the hotel's doing.
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Merci

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff is friendly, the rooms are clean, and you're near lots of restaurants and places to go.
Se hospedó 5 noches en febrero de 2024

2/10 Terrible

SHINICHIRO

Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Rhea

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The staff at this property are excellent. Check in and check out was smooth and friendly. The property itself is a bit tired, though, and could really use a facelift. In general, this hotel is pretty consistent overall and a decent place for a short transit stay. But it's not really close to any attractions, including restaurants, so definitely you'd need a car to get around.
Se hospedó 2 noches en enero de 2024

8/10 Bueno

JungHyun

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Robert

Se hospedó 2 noches en enero de 2024

6/10 Aceptable

Cheryl

Se hospedó 1 noche en enero de 2024

8/10 Bueno

Marshall

Se hospedó 9 noches en enero de 2024

8/10 Bueno

Scott

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Friendly, helpful staff
The Days Inn is located near the airport (that's a plus) but there is NO airport shuttle so your options are to walk or take a taxi (we did both). The taxi services here seem to be all in cash and our ride from the airport was $20 (including a fee for luggage). Going back the next day was a different taxi service and he was just a flat $20 (no meter, just a quote). Some pluses of the hotel is that there is a convenience-type store right across the street but other than that the food options were limited to a Papa John's, McDonald's and Denny's within walking distance. There is a microwave in the room and a small coffee maker with instant coffee. The internet was reliable and fast. Also, the staff was very friendly and helpful. Check out time is noon and because we were flying standby we left for the airport at 5am. We ended up missing our flight and they held our room for us so we were able to return and go back to our room until noon. Some negatives are that the heat seemed to overpower the air conditioner so even on full at the lowest setting we never got cold. To compensate for they only had an extra sheet on the bed instead of a blanket (which did work fine). Overall the room was fine for our overnight stay.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Cliente verificado

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Charmaine

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We got there the room smelled like mold. Air conditioning was not working properly. Bathroom still had poop stain on it. Shower looked like it had never been cleaned. Floor was dirty. Cups for coffee had stain on it. We would’ve moved hotels but we were only there for 5 hours plus we had a bunch of luggage and two kiddos in tow. We sucked it up we didn’t even use the bathroom until we got to the airport. And they do not have airport shuttle available even for a surcharge which was falsely advertised! If I can rate this place a 0-10 it will be a big 0.
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Cliente verificado

My physical body stayed 1 night but somehow I ended up paying for 4 nights. I am still trying to understand.
Se hospedó 8 noches en noviembre de 2023

10/10 Excelente

Peter

Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Anthony

Viajó con su pareja
Good enough for quick stop over. Would be very competitive if rooms are updated. Really a simple upgrade would go a long way. Beds need upgrade...just outdated so it feels dirty but so much potential to be the "Go to" hotel.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Sherries N. el 21 nov. 2023
Hafa Adai,Thank you for taking the time to leave us a review. I do apologize we missed the mark on your stay. Our goal is to ensure all guests have a superior stay. We appreciate the feedback and I will share with my team to ensure better service. We hope to welcome you back on future stays.Warm Regards,

2/10 Terrible

Kristen

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
There was a hole in the wall, sliders, no blanket, no hot shower, no hand towel, bugs everywhere, Wi-Fi was not consistent
Se hospedó 7 noches en noviembre de 2023
Respuesta de Sherries N. el 21 nov. 2023
Hafa Adai,Thank you for taking the time to leave us a review. I do apologize we missed the mark on your stay. Our goal is to ensure all guests have a superior stay. We appreciate the feedback and I will share with my team to ensure better service. We hope to welcome you back on future stays.Warm Regards,

2/10 Terrible

Naoto, Setagayaku

Viajó por negocios
No le gustó: Servicios, estado de la propiedad e instalaciones
It was written that breakfast was free, but actually there was no breakfast service at all. Unture and dishonest.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sherries N. el 21 nov. 2023
Hafa Adai,Thank you for taking the time to leave us a review. I do apologize we missed the mark on your stay. Our goal is to ensure all guests have a superior stay. We appreciate the feedback and I will share with my team to ensure better service. We hope to welcome you back on future stays.Warm Regards,

8/10 Bueno

Chien-Ming

Viajó por negocios
Le gustó: Limpieza
Descent location
Se hospedó 4 noches en noviembre de 2023

2/10 Terrible

Laura Ann

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 7 noches en octubre de 2023
Respuesta de Sherries N. el 21 nov. 2023
Hafa Adai,Thank you for taking the time to leave us a review. I do apologize we missed the mark on your stay. Our goal is to ensure all guests have a superior stay. We appreciate the feedback and I will share with my team to ensure better service. We hope to welcome you back on future stays.Warm Regards

2/10 Terrible

Bert

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Never will stay there again. All the amenities and services were not available. Employees very rude not helpful. You need to update your information and have Days Inn evaluate this facility. I’ve stayed at the Days Inn on the mainland USA and it was never like this. Very disappointing for my last foreign stay on this trip.
Se hospedó 1 noche en octubre de 2023
Respuesta de Charity el 31 oct. 2023
Dear Mr. Bert,I am deeply sorry to hear about your disappointing experience during your stay at our facility. I understand your concerns, and we take your feedback seriously. It's clear that we fell short of your expectations, and for that, I sincerely apologize.Your comments about the unavailability of amenities and services, as well as the behavior of our employees, are concerning. We will investigate these issues and make every effort to address and rectify them promptly.We appreciate your suggestion to have Days Inn evaluate this facility, and we will certainly look into that as we continuously strive to improve.Your feedback is invaluable to us, and thank you for sharing your concerns, and we're committed to making necessary changes.Warm regards,Charity AReservations Supervisor

8/10 Bueno

Bouliej Peter

Viajó por negocios
Le gustó: Limpieza, personal y atención
Nice and Quiet. Limited Dining and transportation.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Melissa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023

4/10 Mediocre

SEAKYOUNG

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza
Se hospedó 1 noche en febrero de 2023
Respuesta de Glenna A. el 21 feb. 2023
Hafa adai Seakyoung,On behalf of the Days Inn Hotel, Guam we would like to extend our sincere thank you for your recent review of our hotel. We here at Days Inn Hotel, Guam strives to ensure that all our guest have a pleasant and joyful stay with us. We do apologies.

4/10 Mediocre

kenji, los angeles

Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
The hotel needs to be renovated. There are too many bandaid fixes which looks bad. Elevator was out of service and I had to carry all my luggage to the 3rd floor. Tv did not work. Room was mercilessly hot at check in.
Se hospedó 1 noche en febrero de 2023
Respuesta de Glenna A. el 16 feb. 2023
Hafa adai, On behalf of the Days Inn Hotel, Guam we would like to thank you for your recent review of our property. We do apologize for the inconvenience and would like to inform you that we are currently addressing the issue. We do hope to hear from you again.

10/10 Excelente

JI SOOK

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
생각보다 괜찮았어요.
숙박 전 후기를 보니 의견이 분분하더라구요. 막상 가보니 생각보다 괜찮았구요. 물론 건물이 낡긴했지만 큰 문제는 없었구요.하룻밤 편하게 잤습니다. 가족여행였구 저희 모두는 만족했어요.
Se hospedó 1 noche en enero de 2023
Respuesta de Glenna A. el 22 ene. 2023
Hafa adai,On behalf of the Days Inn Hotel, Guam we would like to thank you for kind review. We do hope to hear from you again. Thank you once again.

8/10 Bueno

Judy Jo

Se hospedó 5 noches en enero de 2023
Respuesta de Glenna A. el 22 ene. 2023
On behalf of the Days Inn Hotel, Guam we would like to thank you for taking the time and for your kind review of our hotel.

6/10 Aceptable

Ioelu

Viajó con su familia
No le gustó: Personal y atención
One night stay to lay my head for a few hours before the flight. The front desk was unattended with a sign that says "return shortly". I don't know if that meant 2 minutes or 20 minutes. I probably waited about 15 min. It was hot in the lobby and literally anybody coudl've walked in and went behind the counter (unlocked) and stold anything. I called the phone and it rang behind the desk. You would think they would forward it.
Respuesta de Glenna A. el 22 ene. 2023
On behalf of the Days Inn Hotel, Guam we would like to apologize for the inconvenience. We here at Days Inn Hotel, Guam strives to ensure each guest stay with us is a memorable one. We do hope to see you again and we will ensure that we stand by our logo. Thank you for taking the time and for your review.

6/10 Aceptable

Dennis

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Beds and shuttle disappointed.
Beds were squeaky. Airport shuttle service was not provided. Otherwise it was ok.
Se hospedó 1 noche en enero de 2023
Respuesta de Glenna A. el 11 ene. 2023
Hafa adai,On behalf of the Days Inn Hotel, we would like to thank you for your review. We do want to apologies for any inconvenience during your stay and want to inform you that we are working on it. We do hope to see you again.

8/10 Bueno

Le'ah, Saipan

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The area is accessible and conveniently close to all major tourist areas. The property is clean and staff are friendly.
Respuesta de Glenna A. el 6 ene. 2023
On behalf of the Days Inn Hotel, Guam we would like to thank you for your kind review. We look forward to having as our guest in the near future. Thank you once again.

8/10 Bueno

Atsushi

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
お部屋の清潔さは問題なく快適でしたが、隣の部屋との壁が薄いのか、声、TVの音が夜中聞こえ気になって眠れませんでした。 夜通しTVを付けっ放しにしている隣のお客にも問題あると思いますが。 フロントにいるスタッフは対応も良かったです。
Respuesta de Glenna A. el 23 dic. 2022
Hafa adai,On behalf of the Days Inn Hotel, Guam we would like to extend our thanks for staying with us here. We want to thank you for your review and would like to apologize for any inconvenience. We do hope to see you again. Thank you once again.

8/10 Bueno

Ruth Ann, Saipan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I like the parking garage and the distance from it to the lobby. I like the fare price to stay. I didn't like that the room wasn't ready by the time we checked in.
Se hospedó 1 noche en diciembre de 2022
Respuesta de Johanna el 22 dic. 2022
Hafa Adai,Thank you for taking the time to leave us a review. I do apologize we missed the mark on your stay. Our goal is to ensure all guests have a superior stay. We appreciate the feedback and I will share with my team to ensure better service. We hope to welcome you back on future stays.Warm Regards,JohannaHotel Manager

10/10 Excelente

Minkyu

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Worth to stay
Reception is very kind
Se hospedó 1 noche en diciembre de 2022
Respuesta de Johanna el 22 dic. 2022
Hafa Adai Minkyu, Thank you so much for taking the time to leave us such a kind review. We appreciate the feedback, and I will share with our team as well. Look forward to welcoming you back on your future stays.Warm Regards,JohannaHotel Manager

2/10 Terrible

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2022
Respuesta de Johanna el 27 nov. 2022
Hafa Adai,Thank you for taking the time to leave a review. We apologize we did not meet our high standards of customer service on your stay. We would love to have a second chance to provide you with an better stay experience. Please let me know when you will be visiting Guam again so we can coordinate. Warm Regards,JohannaHotel Manager

10/10 Excelente

Nishikobe

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
People in the hotel are very kind and offered good service. Also it is so close to the building of Piason (venue of exams). It was also convenient because there are a supermarket in front of the hotel and convenience store and pizza place nearby.
Se hospedó 2 noches en noviembre de 2022
Respuesta de Glenna A. el 19 nov. 2022
On behalf of the Days Inn Hotel, Guam thank you for your kind words and we do hope to see you again in the future. It was a true delight having you as our guest.Thank you once again.

8/10 Bueno

Stephen, Saipan

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención
Floors were slippery so be careful. Otherwise, for the price, good place to lay your head.
Se hospedó 1 noche en octubre de 2022
Respuesta de Glenna A. el 23 oct. 2022
Hafa adai Stephen,On behalf of the Days Inn Hotel, Guam we would like to thank you for staying with us and do hope to see you again. Thank you for your review.

10/10 Excelente

Richard

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Has Everything You need
They waved an early show fee for me. The rooms are extra clean, with germ ventilation machines too. Quiet, friendly staff. Walking distance to the beach and airport.
Watch the sunset from your lanai.
Spacious and clean.
Walk to the beach!
Se hospedó 1 noche en octubre de 2022
Respuesta de Glenna A. el 5 oct. 2022
Hafa adai Mr. Richard,On behalf of the Days Inn Hotel, Guam we would like to thank you for your review. We do hope that we do see again, here at Days Inn Hotel, Guam.

10/10 Excelente

Allen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It very close to the airport. Nice big rooms very clean
Se hospedó 1 noche en septiembre de 2022
Respuesta de Johanna el 20 sept. 2022
Hafa Adai Mr. Allen, Thank you for taking the time to leave us a comment. We hope to welcome you back on future stays. Stay safe & take care.Warm Regards,JohannaHotel Manager

8/10 Bueno

John

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 12 noches en agosto de 2022

4/10 Mediocre

Naomi, Saipan

Viajó por negocios
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Elevator was down. Had to carry luggage up 3 floors.
Se hospedó 1 noche en julio de 2022
Respuesta de Glenna A. el 29 jul. 2022
Hafa adai , On behalf of the Days Inn Hotel, Guam we do apologize for the inconvenience. I am happy to report that our elevator has been service and upgraded. If there is anything else that we may address we are happy to assist. We would like to thank you for staying with us and are happy to have you again.

6/10 Aceptable

sam

Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Staff was AWESOME.. but the room was nasty. no door on the shower, mold in the shower. no fitted sheet so as you move the sheet goes with you. No blanket. just two sheets.
Se hospedó 2 noches en julio de 2022
Respuesta de Glenna A. el 14 jul. 2022
Hafa adai, We have received your reviewed and would like to thank you for taking time to do so. We here at Days Inn Hotel, Guam will make notes and will address the issues . Once again thank you for staying with us and we do hope to see you again. We will ensure that your next stay with us will be more better.

2/10 Terrible

Wesley

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en junio de 2022

8/10 Bueno

HINAKO

Se hospedó 2 noches en junio de 2022

10/10 Excelente

Amber, Houston

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I was having a terrible day when I checked in and was very frazzled by last minute changes to my flight itinerary, necessitating my unexpected stay at the hotel. The woman at the front desk was extremely helpful and kind when I was una fragile emotional state and she went above and beyond to really improve my mood in this situation.
Se hospedó 1 noche en mayo de 2022
Respuesta de Johanna el 13 jun. 2022
Hafa Adai Amber, thank you for choosing to stay with us here at Days Inn Hotel Guam. We are happy to hear you had a great experience with our Front Desk Agent. We strive to make all our guests feel welcomed! We hope to welcome you back in the future. Take care & stay safe. Warm Regards, Johanna Hotel Manager

8/10 Bueno

Kirstin

Le gustó: Limpieza, personal y atención, servicios
Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Cinthina

Le gustó: Estado de la propiedad e instalaciones
This hotel is really nice i stay in this hotel for a week couple days or 2 weeks i forgot my first day front test girl shes very sweet and helpful i didnt get a chance to ask or see her name i check in around 2 so around 4 to 5 pm there is a guy take over her look asian i always rate by customer service how u treat ur customers.. When i check in my room its look like its not really set up that its ready for next customer this no bath mat, wash cloths, hand towels, and missing one bath towel so i have to call front desk and wait for 2 hrs.. I also call for the toilet its not flush...then they told me to change rooms.. So i change room same thing in the second room those towel missing and one used towel still in the bathroom couple mins they bring the towels..i used to work in hotel before too..so i feel like those ladys front desk they are really nice..they greeting their customer, smile, helpful..im very disappointed with the housekeepers..i know some hotels are diffrents how things work...so i have to call if i need room service..for my understanding i think even though the other rooms are not check out i think u guys still needs to go to each of those rooms that are not checking out if the DD sign(do not disturb) is not on the door i think u should go and knock on the door if theyre there in there room ask if they need anything..if they dont get in and get trash, look what needs to be stock in the restroom and stock it, make beds remember customer service is important
Se hospedó 2 noches en enero de 2022

6/10 Aceptable

Alicia

NYE retreat
It was okay…place seems a bit run down and parking was very limited. Found tiny little bugs crawling throughout the room. Check in and checkout was an easy process
Se hospedó 2 noches en diciembre de 2021

8/10 Bueno

dustin

Se hospedó 4 noches en diciembre de 2021