The condo was decent upon first arrival. There was some small food items stocked, which was nice. The living room furniture was a bit worn and the condo smelled as if a pet had been there, like a dog. The carpets had stains on them. Overall, the condo was decent UNTIL I was bit all over by bed bugs!! I was able to collect some and place them in a cup for the owner to see. (I’m a nurse so I’m used to collecting them for proof of need to exterminate). Alexandra was very responsive to messages from the beginning. She was also very responsive when I called her at 1:30am to tell her what I discovered. She gave me a full refund of our stay and was very apologetic about this. The condo (without bed bugs) would be acceptable to stay in again if they swapped out the couch for a new one (perhaps vinyl or leather, not cloth), replaced the carpets, and got wooden headboards. The bathroom was the best part of the condo! It’s very nice with plenty of space and clean linens. The cleanliness could be better, too. Lots of dirt/dust around the beds and baseboards. Location is decent to USF, Walmart, restaurants, shops, etc. Neighborhood is quiet and complex appeared taken care of. I do believe the owner did not know that there was a bed bug infestation, and had she known, she would have taken all necessary measures to get rid of them before our stay.