Terraza o patio

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 480 de 1001 opiniones" "
Evaluación: 8 - Bueno. 303 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 104 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 64 de 1001 opiniones" "
Evaluación: 2 - Terrible. 50 de 1001 opiniones" "

8,4/10

Limpieza

8,8/10

Personal y atención

8,0/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Sylvia

Muy buen hotel
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 4 feb. 2024
Dear Sylvia, Thank you for choosing Courtyard Tallahassee Downtown/Capitol and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Matthew Hemmerle General Manager

10/10 Excelente

Rafael, Delray Beach

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Accesibilidad
Se hospedó 2 noches en julio de 2023
Respuesta de General Manager el 21 jul. 2023
Dear Rafael, Thank you for reviewing your stay at Courtyard Tallahassee Downtown/Capitol. We are pleased to read how happy you were with the location. Providing an exceptional stay to every guest is what we strive for every day. We hope to welcome you back soon for another enjoyable visit.Matthew Hemmerle General Manager

6/10 Aceptable

Mario

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Well for starters they gave me a room that was dirty no had cleaned that room beside that the hotel have only 1 elevator forvthe entire hotel i had to walk basically the entire hotel for me to get to my room they did change my room so i had to go up and down twice i was tired from a 9 hour drive so i had to walk the entire hotel twice
Se hospedó 1 noche en junio de 2023
Respuesta de General Manager el 2 jul. 2023
Dear Mario, Thank you for staying with us and your valuable feedback. We apologize for the cleanliness issues you endured in your initial accommodations and the difficulties you had in shifting your room. Your comments have been shared with our team, and we have taken proper action to prevent similar mistakes. We are also sorry for the concerns you had with our elevators. We are grateful for your patience and encourage you to give us another opportunity on your next visit to Tallahassee so we can provide you with the hospitality you deserve.Matthew Hemmerle General Manager

10/10 Excelente

KATHERINE

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Todo muy bueno solo que deben tener un poco más de detalles en la limpieza general del cuarto
Se hospedó 1 noche en marzo de 2023
Respuesta de General Manager el 28 mar. 2023
Dear Katherine, Thank you for choosing us and for taking the time to post a review. We are delighted to have exceeded most of your expectations. That said, we have also taken note of your additional comments and we will share them appropriately. It was our pleasure accommodating you, and we hope you will make Courtyard Tallahassee Downtown/Capitol your home away from home whenever your travels bring you to our city. We look forward to your next visit.Matthew Hemmerle, General Manager

8/10 Bueno

Yolanda

Se hospedó 1 noche en febrero de 2023
Respuesta de General Manager el 8 nov. 2023
Dear Yolanda, Thank you for the wonderful rating for Courtyard Tallahassee Downtown/Capitol. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Matthew Hemmerle General Manager

10/10 Excelente

Dania

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Linda y limpia
Se hospedó 1 noche en septiembre de 2022
Respuesta de General Manager el 12 sept. 2022
Dear Dania, Thank you for choosing us and for taking the time to post a review. We are delighted to have exceeded your expectations and that you enjoyed our well-kept property. It was our pleasure accommodating you, and we hope you will make Courtyard Tallahassee Downtown/Capitol your home away from home whenever your travels bring you to our city.We look forward to your next visit.Matthew Hemmerle General Manager

10/10 Excelente

Nestor

Se hospedó 1 noche en julio de 2022
Respuesta de General Manager el 18 jul. 2022
Dear Nestor, thank you so much for the perfect rating of your time at Courtyard Tallahassee Downtown/Capitol. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area. Matthew Hemmerle, General Manager

6/10 Aceptable

Luis

Nada malo ni nada bueno. Venia incomodo con Dxpedia y Marriot por lo que paso el dia anterior. Lo unico que puedo es criticar un poco el desayuno y el diempo y presentacion
Se hospedó 1 noche en abril de 2022
Respuesta de General Manager el 8 abr. 2022
Dear Luis, thank you for staying with us during your visit to our area. We appreciate your review and hope you will accept our apologies for the inconvenience you encountered while you were here. We hope you will give us another chance to provide you with the exceptional stay you deserve in the near future. Matthew Hemmerle, General Manager

8/10 Bueno

roberto

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Buen servicio y personal atento.
Se hospedó 1 noche en diciembre de 2021
Respuesta de General Manager el 31 dic. 2021
Dear Roberto, thank you for choosing the Courtyard Tallahassee Downtown/Capitol for your recent stay. It was a pleasure to read your comments about the outstanding hospitality you received from our associates, and that we exceeded your expectations. We are dedicated to going above and beyond to make each guest's stay exceptional; therefore, we appreciate you recognizing our efforts. We were glad to have you as our guest, and we hope to have the pleasure of doing so again the next time you are in Tallahassee. Steven Sanabria General Manager

10/10 Excelente

Maria Mercedes

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente estadía !!!
Se hospedó 1 noche en noviembre de 2021
Respuesta de General Manager el 5 dic. 2021
Dear Maria, thank you for choosing us and taking the time to post a review. We are delighted to have exceeded your expectations. It was our pleasure accommodating you, and we hope you will make Courtyard Tallahassee Downtown/Capitol your home away from home whenever your travels bring you to our city. Steven Sanabria, General Manager

8/10 Bueno

Josue

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Es céntrico
Se hospedó 2 noches en agosto de 2021
Respuesta de General Manager el 2 sept. 2021
Dear Josue, thank you for the excellent review of your stay at Courtyard Tallahassee Downtown/Capitol. Situated in the heart of downtown, we offer easy access to the sights and sounds of the city. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area. Steven Sanabria, General Manager

2/10 Terrible

Leonardo

Viajó por negocios
No le gustó: Personal y atención
Me parece de muy mal gusto que me cobraron dos veces al hacer el check in y es la hora y no me devuelven los dos pagos
Se hospedó 1 noche en agosto de 2021

6/10 Aceptable

Tarcila R.

Le gustó: Limpieza
No le gustó: Personal y atención
Se hospedó 1 noche en julio de 2021

8/10 Bueno

Monica

Se hospedó 1 noche en julio de 2021
Respuesta de Manager el 30 jul. 2021
Hello Monica, Thank you for the fantastic review of Courtyard Tallahassee Downtown Capitol. We are delighted your stay was perfect in every way, and we look forward to your next visit with us. Steven Sanabria General Manager

10/10 Excelente

Lizeth

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Recomendable
Lugar muy agradable , limpio y buen servicio
Se hospedó 1 noche en julio de 2021
Respuesta de GM el 28 jul. 2021
Dear Lizeth, We are delighted to see we met your expectations! Our highest priority is making sure every guest has a relaxing experience in clean, comfortable accommodations, and we're glad we made that happen for you. Thank you for taking time out of your busy day to share your feedback. We hope to welcome you again soon! Steven Sanabria General Manager

8/10 Bueno

Adriana M

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy bien ubicado y confortable
Se hospedó 1 noche en mayo de 2021
Respuesta de Manager el 30 may. 2021
Dear Adriana M, Thank you for writing such a wonderful review of our hotel. We also want to thank you for mentioning our convenient location close to a variety of restaurants and shopping. We receive many positive comments about our location, so we are glad that this contributed to making your stay a great one. We appreciate your business and look forward to seeing you again. Have a great day! Steven Sanabria General Manager

8/10 Bueno

MARICARMEN

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
El hotel estaba ok, perfecto para fin de semana de graduación. En la habitación de al lado dejaron un perrito abandonado todo el fin de semana, y lamentablemente lloró mucho. Pobre perrito. El desayuno fue muy pobre, y una sola persona despachando, lo que ocasionó largas filas. La bandeja donde estaba la cafetera en la habitación estaba llena de polvo. Lo demás bien, y cama y almohadas muy cómodas.
Se hospedó 2 noches en mayo de 2021
Respuesta de Manager el 28 may. 2021
Dear Maricarmen, Thank you for reviewing your stay. We are glad you chose us for your visit, and we appreciate you mentioning how much you enjoyed the comforts of your accommodations. However, we hope you will accept our apologies for the noise disturbances you experienced. While we know this cannot change your recent experience with us, please know for future visits, our front desk is available at any hour to help make you as comfortable as possible. We are grateful for all of your feedback and hope you will return for the flawless stay you deserve. Steven Sanabria General Manager

8/10 Bueno

Marina

No le gustó: Limpieza, personal y atención
Todo bien, pero mejorar servicio de mucamas
El hotel en terminos generales bien...buenas habitaciones, centrico, cerca de Gobernors Mall. Mi descontento radica en que fui a solicitarle toallas limpias al personal de limpieza que estaba limpiando la habitación de enfrente y la joven se limitó a mirarme, no dijo nada, se dio la vuelta y me ignoró. Gente como esa no deberia trabajar en la industria de la hospitalidad.
Se hospedó 4 noches en mayo de 2021
Respuesta de Manager el 21 may. 2021
Dear Marina, Thank you for staying with us. We are pleased to know how much you enjoyed your accommodations as well as our convenient location. However, we apologize for the unfortunate interaction you had with our housekeeping associate. We will certainly follow up with the appropriate parties to ensure this will not happen again. It was a pleasure having you as our guest, and we hope you will choose us again when you return to our area. Steven Sanabria General Manager

10/10 Excelente

Leonardo

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy buen lugar, tranquilo, limpio y acogedor
Solo estuvimos una noche de paso pero fue muy agradable encontrar la habitación tan limpia y acogedora, el hotel y los alrededores se veían igual, muy buen servicio y rapidez al hacer el checkin y checkout
Se hospedó 1 noche en abril de 2021
Respuesta de Manager el 6 abr. 2021
Dear Leonardo, Thank you for choosing Courtyard Tallahassee Downtown Capitol. We are pleased to know how much you enjoyed your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Steven Sanabria General Manager

10/10 Excelente

Maria, Santiago

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy bonito el hotel, las instalaciones también preciosas. No habían servicios por el covid
Se hospedó 1 noche en diciembre de 2020
Respuesta de General Manager el 5 dic. 2020
Dear Maria, thank you for choosing us and for taking the time to post a review. We are glad you loved our well-maintained property. Everything we do is in our guests' and associates' best interest, and we are very grateful for your patience. It was our pleasure accommodating you, and we look forward to your next visit at Courtyard Tallahassee Downtown/Capitol. Keith Hoogerheyde, General Manager

10/10 Excelente

Pedro Jose

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente camino a New Orleans
Muy bueno
Se hospedó 1 noche en julio de 2019
Respuesta de General Manager el 5 jul. 2019
Dear Pedro, thank you for sharing the wonderful rating about your experience at Courtyard Tallahassee Downtown/Capitol. We are happy to see your stay was delightful in every way, and we hope to have the pleasure of hosting you again. Keith Hoogerheyde, General Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2019

10/10 Excelente

Carlos Felipe

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Todo estubo super bien exepto que no incluye desayuno
Se hospedó 1 noche en diciembre de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en octubre de 2018

8/10 Bueno

Yuelsy, Miami

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy buena nuestra experiencia . El domingo solo un poco de demora en el desayuno pero el personal se disculpo por el inconveniente
Se hospedó 2 noches en julio de 2018

10/10 Excelente

Sequayah

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was great
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 29 abr. 2024
Dear Sequayah, Thank you for choosing the Courtyard Tallahassee Downtown/Capitol for your recent stay. It was a pleasure to read your comments about the outstanding hospitality you received from our associates, and that we exceeded your expectations. We are dedicated to going above and beyond to make each guest's stay exceptional; therefore, we appreciate you recognizing our efforts. We were glad to have you as our guest, and we hope to have the pleasure of doing so again the next time you are in Tallahassee.Matthew Hemmerle General Manager

8/10 Bueno

Tyja

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The balcony could have been cleaner but it wasn’t terrible.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 21 abr. 2024
Dear Tyja, Thank you for being our guest at Courtyard Tallahassee Downtown Capitol and for your kind feedback. While we are glad your overall experience was pleasant, we regret not meeting your expectations. We are sorry for the cleanliness issues you had with the balcony, and we will share your comments with our housekeeping team to ensure this is not repeated. We appreciate your patience and hope you will revisit us in the near future.Matthew Hemmerle General Manager

10/10 Excelente

Markesha

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stayed here with my daughter and was extremely pleased with the service and room accommodations. Will definitely return.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 17 abr. 2024
Dear Markesha, Thank you for choosing Courtyard Tallahassee Downtown/Capitol and sharing your experience. We are glad you liked our comfortable accommodations and that our devoted associates took great care of you. We will certainly share your praises with them. It is always a joy to see our guests are excited about returning; we look forward to it!Matthew Hemmerle General Manager

8/10 Bueno

Alicia

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was friendly, welcoming and professional. Rooms are overall clean. Did note in bathroom the walls above trim and the trim itself were dirty. Was only there for 1 night, but would stay here again as I enjoy Marriott properties.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 13 abr. 2024
Dear Alicia, Thank you for choosing us and for taking the time to post a review. We are delighted to have exceeded your expectations. However, we are sorry for the cleanliness concerns that you had. We have noted your comments and will share them appropriately. It was our pleasure accommodating you, and we hope you will make Courtyard Tallahassee Downtown/Capitol your home away from home whenever your travels bring you to our city. We look forward to your next visit.Matthew HemmerleGeneral Manager

8/10 Bueno

Joseph

Le gustó: Limpieza, personal y atención
Overall not bad. No breakfast or coffee
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager el 1 abr. 2024
Dear Joseph, We are happy you chose Courtyard Tallahassee Downtown/Capitol for your recent visit to Florida. While we are glad that you loved most of your time with us, we regret any inconvenience caused. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Matthew HemmerleGeneral Manager

10/10 Excelente

HECTOR

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 29 mar. 2024
Dear Hector, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Courtyard Tallahassee Downtown/Capitol; we hope to see you again soon. Matthew HemmerleGeneral Manager

2/10 Terrible

Kevin

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
At 1:30am someone gained access to our room and walked into our room. I am unsure how this person came into our room - but it was the strangest and most unnerving feeling. I thought we were about to be robbed. I yelled at the intruder and the person quickly ran out of our room. I attempted to call the front desk to report this, but nobody answered. I’ll never come back to this hotel again.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 17 mar. 2024
Dear Kevin, Thank you for taking the time to evaluate our hotel. We sincerely apologize for your unfortunate experience during your recent stay with us. It is very concerning to read your comments as we take the safety of our guests very seriously. Such incidents are very unusual at our hotel, and we truly regret that this was your experience. We understand your frustration and are grateful for your patience. We hope you will change your mind and give us another opportunity to provide you with excellent hospitality for which we are known.Matthew Hemmerle General Manager

8/10 Bueno

Dawn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 28 feb. 2024
Dear Dawn, thank you for sharing the nice rating about your experience at Courtyard Tallahassee Downtown/Capitol. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Matthew Hemmerle General Manager

8/10 Bueno

Alena

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quiet
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 21 feb. 2024
Dear Alena, Thank you for choosing Courtyard Tallahassee Downtown/Capitol and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Matthew Hemmerle General Manager

10/10 Excelente

Marilyn, Miami Lakes

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 9 feb. 2024
Dear Marilyn, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Courtyard Tallahassee Downtown/Capitol. We look forward to your return and wish you all the best with your future travels.Matthew Hemmerle,General Manager

10/10 Excelente

Katrina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice clean quiet stay
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 5 feb. 2024
Dear Katrina, Thank you for choosing Courtyard Tallahassee Downtown/Capitol and sharing your experience. We are thrilled to know we exceeded your expectations and that you liked our well-maintained hotel. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Matthew Hemmerle General Manager

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great go-to for Tallahassee Memorial
The staff was amazingly accommodating and hotel was all-around great.
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager el 28 ene. 2024
Dear Valued Guest, Thank you for taking the time to share that your stay at Courtyard Tallahassee Downtown/Capitol was perfect in every way. We are delighted to read that you thoroughly enjoyed your time with us, especially the service delivered by our friendly staff. Whether heading to Florida for family fun or business, we always want to ensure your stay is a success! It was our pleasure hosting you, and we look forward to your return.Matthew Hemmerle General Manager

10/10 Excelente

William

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 19 ene. 2024
Dear William, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Courtyard Tallahassee Downtown/Capitol.Matthew Hemmerle General Manager

4/10 Mediocre

kathy

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
The remote for the tv did not work. Had to request a different remote 3 times! The service in the “so called” restaurant was very bad. The attendant was on his phone mostly. He did not know what a draft beer was. He took my husbands food order, gave him water, put order in and never asked for mine. We had been traveling for hours, needed a nice break. Not sure what was wrong with the server, but he did not want to be there, not at all interested in serving us.
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 16 ene. 2024
Dear Kathy, Thank you for sharing your honest feedback. We hope you will accept our deepest apologies for the level of service you received from one of our staff. We take our guests' comments seriously, as they will help us enhance the experience for future guests. We regret the inconvenience and are grateful for your patience. We are also sorry for the maintenance issue you encountered. We appreciate your feedback and hope to have another opportunity to show you the exceptional hospitality you always deserve and that we are known for providing.Matthew Hemmerle, General Manager

10/10 Excelente

adam, Memphis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 15 ene. 2024
Dear Adam, We are pleased your stay was a fantastic one and want to thank you for your excellent rating. All of us at Courtyard Tallahassee Downtown/Capitol look forward to your next visit. Matthew Hemmerle General Manager

6/10 Aceptable

Neene

Le gustó: Limpieza, comodidad de la habitación
Disappointing
Hotel was clean and comfortable but outdated a bit. Room thermostat did not work. No answer when calling for maintenance. Extremely disappointed to learn that the hotel restaurant and bar would not be opening due to low registration numbers. Specifically chose this location and paid a higher rate than other available options because I didn’t want to have to leave the hotel for food after arriving
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager el 1 ene. 2024
Dear Neene, Thank you for taking the time to post a review. We apologize for not meeting your expectations and for the difficulty you had with keeping your room at a comfortable temperature. It is also disappointing to read about the unsatisfactory service you received from us. Please be assured we will follow up on your comments appropriately, and we will take steps to ensure we focus on providing flawless hospitality and accommodations to our guests. We also appreciate you sharing your specific concerns. We are grateful for all of your feedback, as we are always looking for ways to improve. We hope you will consider us for your next visit to the area so we may have the opportunity to better your stay.Matthew Hemmerle, General Manager

10/10 Excelente

Michel

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved the friendly staff!
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager el 29 dic. 2023
Dear Michel, We are pleased you enjoyed your stay at Courtyard Tallahassee Downtown/Capitol. We appreciate your comments regarding our hospitality. We are excited to share these kind remarks with our associates. Thank you for being our guest, and we look forward to welcoming you again soon. We hope you are having a good weekend! Matthew Hemmerle General Manager

8/10 Bueno

Carol

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very long corridors to get to room. A bit difficult to find your way back to main entrance.
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager el 23 dic. 2023
Dear Carol, Thank you for your nice rating and for letting us know your stay at Courtyard Tallahassee Downtown/Capitol was overall pleasant. That said, we regret not meeting some of your expectations and will share your comments appropriately. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Matthew Hemmerle General Manager

10/10 Excelente

Kevin

Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager el 9 ene. 2024
Dear Kevin, Thank you for the generous rating of Courtyard Tallahassee Downtown/Capitol. We are delighted you enjoyed your stay and appreciate you taking the time to recommend us to fellow travelers. We look forward to having you again on your next visit to the area. Matthew Hemmerle General Manager

10/10 Excelente

James

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager el 15 dic. 2023
Dear James, Thank you for choosing Courtyard Tallahassee Downtown/Capitol. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Matthew Hemmerle General Manager

10/10 Excelente

Dale

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager el 11 dic. 2023
Dear Dale, We are thrilled you had an excellent stay at Courtyard Tallahassee Downtown/Capitol, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Matthew Hemmerle General Manager

2/10 Terrible

Jerome Corey

Se hospedó 3 noches en diciembre de 2023
Respuesta de General Manager el 27 dic. 2023
Dear Mr. Corey,Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Matthew Hemmerle General Manager

6/10 Aceptable

Balakrishnan

Viajó con su familia
Some of the staff were not the most friendly. At breakfast, even though it was a paid breakfast, they had run out of fruit and on the second day they could not even give me a glass of warm milk for my son. They said they were out of milk and could only give me half and half. They also kind of made a face when I said I needed it warmed up. Very unlike experiences I have had at Marriott properties before. I am very unlikely to stay here again if I were to visit Tallahassee
Se hospedó 3 noches en noviembre de 2023
Respuesta de General Manager el 10 dic. 2023
Dear Balakrishnan, Thank you for staying with us and for your review. We apologize for the concerns you had with the breakfast and the unsatisfactory service received from our breakfast team. Providing exceptional hospitality to every guest is our top priority; therefore, we regret that this was not your experience. We will address this with the appropriate team to ensure such issues are not repeated. We appreciate your patience and hope to have another opportunity to provide you with the exceptional service you should have received on this visit. Matthew Hemmerle, General Manager

10/10 Excelente

Samuel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
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Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager el 5 dic. 2023
Dear Samuel, Thank you for choosing Courtyard Tallahassee Downtown/Capitol. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Matthew Hemmerle General Manager