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Opiniones sobre Ski-in/ski-out townhome with fireplace, pool, hot tub & on-site ski/sled hill

Ski-in/ski-out townhome with fireplace, pool, hot tub & on-site ski/sled hill
Tahoe City, CA

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 9 de 15 opiniones" "
Evaluación: 8 - Bueno. 2 de 15 opiniones" "
Evaluación: 6 - Aceptable. 2 de 15 opiniones" "
Evaluación: 4 - Mediocre. 1 de 15 opiniones" "
Evaluación: 2 - Terrible. 1 de 15 opiniones" "

8,8/10

Limpieza

10/10

Servicios

10/10

Estado de la propiedad e instalaciones

10/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Maria C.

Le gustó: Limpieza
Ski trip
Beautiful stay in close proximity to grenlibaken ski hill. We have a severe food allergy and needed a well-supplied and clean kitchen and this condo was perfect. Thank you so much for keeping your place in such excellent condition.
Se hospedó 2 noches en febrero de 2024

6/10 Aceptable

Connie G., Burlingame

Le gustó: Limpieza
Ski getaway
It was super unclear how to access the hot tub. No pool towels were provided. Coffee table broken. Bed mediocre. Unit pretty good. Like the complex and the restaurant.
Se hospedó 2 noches en marzo de 2024
Respuesta de VrboOwner el 16 abr. 2024
Thank you for sharing your feedback, we're glad you liked our home and the complex, overall. That said, we apologize for the issues you encountered that kept you from fully enjoying your stay. Our local manager assured us that they added notes about the location of the hot tub and they scheduled the coffee table for repair. Additionally, they are working with the homeowner on getting a new mattress and we appreciate your feedback as an opportunity to improve. We hope to have the opportunity to better impress you in the future and provide an amazing vacation experience.

2/10 Terrible

David S., SEATTLE

Le gustó: Limpieza
Horrible check-in experience and nobody cared or reached out to help
Check-in process was terrible. When we reached out 5 times over 2 1/2 hours, we were promised a phone call back multiple times that never happened. Everyone was polite but no one helped. Not the owner. Not Vacasa. Nobody seemed to care. We were stuck in the foyer waiting to hear back for more than 2 hours and we kept getting promises that someone would help us but we never got anybody to call us or proactively help us in any way. The hotel where this is at is actually very nice but I wouldn't stay in this place. They don't seem to care. Lots of other things need fixing in the unit. The furniture is all old and that's not terrible because we're used to that. But one thing to warn you about is the coffee table is topsy-turvy and should be replaced. If you put anything on it it is liable to tip over and spill on the ground so be careful. The sitting chair in the living area is also topsy-turvy and frankly I would never sit in it because it doesn't feel safe. The couch and pillows are fine. The bed upstairs is old but we found it okay. Others have complained that it is sort of dipped in the middle and we saw that but It didn't really affect our sleep and we kind of like each other so having us roll towards each other isn't a terrible thing. Other things: besides having the owner and vacasa not really caring about our experience, we kept getting texts asking how our stay was and when we described what was actually happening they apologized but no one helped us. Stay away.
Se hospedó 3 noches en marzo de 2024

4/10 Mediocre

Evan S.

No le gustó: Limpieza
Cancelled trip
Did not stay here. They cancelled trip hours before stay.
Se hospedó 2 noches en marzo de 2024
Respuesta de VrboOwner el 23 mar. 2024
Hi, Evan, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback. The safety and comfort of all of our guests is our priority, and we make every effort to facilitate great vacation experiences. Your reservation has been cancelled due to high winds and blizzard conditions, making it unsafe to travel. We hope to have the opportunity to better impress you in the future!

10/10 Excelente

Michelle B.

Le gustó: Limpieza
A perfect place for 2 people
Great property and easy check in process. Everything was clean and nice. We recommend bringing your own shampoo/conditioner/bodywash. It was provided, but not the best. We loved having a gas fireplace and the condo heated quickly. The bed was nice but the owners might want to check why it's sinking a little in the middle. It might just be the bedframe. We only stayed 2 nights so we didn't really use the kitchen l, but everything was spotless! We could not find the "check out" process so we left the keys in the lockbox where we picked them up. Highly recommend this home!
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Vladimir B.

Le gustó: Limpieza
review
good
Se hospedó 2 noches en enero de 2024

10/10 Excelente

William H.

Le gustó: Limpieza
Granlibakken Stay
Clean, cozy, perfect for two. Good location on west side of Tahoe.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Gabrielle R.

Le gustó: Limpieza
Tahoe
The place is beautiful, the pictures don’t do enough justice. The location and scenery is gorgeous 10/10 highly recommend. My only negative comment would be cell phone reception is terrible but they do offer wifi within the loft, just keep in mind once you leave the house cell service will most likely be lost (I have AT&T).
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Kayla F.

Le gustó: Limpieza
Great location for two
This was in a great location, we were able to walk to town for breakfast and easily drive anywhere. It was the perfect size for just the two of us and was cozy with the fireplace. We had a great time!
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

Jana

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great location, very clean and quiet. The only complaint I have is that the mattress is old and very uncomfortable, but hopefully it will be updated soon.
Se hospedó 4 noches en agosto de 2023