6/10 Aceptable
Lisa W.
23 ago. 2025
Le gustó: Limpieza
Someone entered our unit while we were out and moved some things but most importantly turned on the BEAR MAT (which we were unaware of). Upon returning home I was painfully shocked. I notified the manager in person that someone entered our unit, moved some things and turned on the bear mat, and I was hurt and he said that no one had done that. He did not offer any explanation or apology and implied that I must be mistaken. He said the property was totally secure and that could not have happened. I asked if there was any video surveillance and he said there was not. I know I was shocked, that we had not turned on the bear mat (didn’t even know what it was) and that someone had entered and disturbed some things. So my complaint is lack of security and poor response from management.
Lisa W.
Se hospedó 4 noches en agosto de 2025