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Opiniones sobre La Quinta Inn & Suites by Wyndham Seattle Federal Way

2.5 out of 5
La Quinta Inn & Suites by Wyndham Seattle Federal Way
31611 Pete Von Reichbauer Way South, Federal Way, WA

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 543 de 1000 opiniones" "
Evaluación: 8 - Bueno. 229 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 105 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 56 de 1000 opiniones" "
Evaluación: 2 - Terrible. 67 de 1000 opiniones" "

8,6/10

Limpieza

8,6/10

Personal y atención

8,4/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Sandra

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Tiendas serca y varios restaurantes
Se hospedó 3 noches en febrero de 2024
Respuesta de Hotel Management el 22 feb. 2024
¡Gracias por tu comentario! Nos alegra saber que disfrutaste de la cercanía a tiendas y restaurantes. ¡Esperamos verte de nuevo pronto!

10/10 Excelente

José Luis

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente servicio, desayuno incluido buns opciones.
Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Management el 3 ago. 2023
Thank you Jose for taking the time to leave us a review. Its always a pleasure to hear positive feedback from our guests. We are also glad that you enjoyed our hot breakfast. We look forward to seeing you again in the future.

10/10 Excelente

Sandra

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy recomendable
Se hospedó 4 noches en julio de 2023
Respuesta de Gestión Hotelera el 31 jul. 2023
Muchas gracias por el informe positivo. Nos alegra que haya disfrutado de su estancia con nosotros.

2/10 Terrible

Daniela

Se hospedó 1 noche en junio de 2023
Respuesta de Management Team el 27 jun. 2023
Hello Daniela,We do apologies for the inconvenience that may have occurred during your stay. Please contact the hotel directly so we can have the opportunity to make things right.

10/10 Excelente

Sandra

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Un lugar muy bonito para ospedarse en familia , restaurantes y tiendas serca del lugar , un parque muy bonito y limpio en frente del hotel , lo recomiendo mucho
Se hospedó 4 noches en mayo de 2023
Respuesta de Alina Lisenko el 16 may. 2023
Thank you for your feedback. We value your opinion

10/10 Excelente

Socorro

Viajó con su familia y niños pequeños, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy limpio y accesible, y cerca de todas las comodidades
Se hospedó 1 noche en abril de 2023
Respuesta de Alina Lisenko el 25 abr. 2023
Thank you for your feedback. We valued your opinion.

10/10 Excelente

Eduardo

Se hospedó 1 noche en abril de 2023
Respuesta de Alina Lisenko el 16 may. 2023
Thank you for your feedback. We value your opinion

4/10 Mediocre

ruth

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Buenas pues para ser un hotel no ofrecen ningún tipo de limpieza a diario ni hacer camas ni nada.nos dijeron a la llegada que se limpiaba cada tres dias y como estábamos dos pues nada.el suelo estaba pegajoso en la habitación. Mucha inseguridad en la zona y dos rotúrala de cristales de coches en la misma noche en el parkin. Por tonos.
Se hospedó 2 noches en agosto de 2022
Respuesta de Angie GM el 29 ago. 2022
Buenas tardes Ruth, Disculpenos pero esa es nuestra polica, cuartos de tres noches oh mas son los que les damos servicio. La resepsionista tiene extra tuallas y todos los accesorios nesesitodos si nesesitava mas le pudieramos aver surtido. Lamentablemente todos los hoteles en mi aria estamos pasando por robos, estamos en contacto con la policia de la ciudad que nos asiste.

10/10 Excelente

Pamela

Viajó con su familia y niños pequeños, Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Esta en una muy buena área
Se hospedó 2 noches en diciembre de 2021
Respuesta de Edgar el 21 dic. 2021
Hello Pamela! Muchas Gracias! I am glad that you enjoyed your stay and liked the location of the hotel! Thank you for staying with us and we are looking forrward to see you here again next time Regards Edgar M General manager

8/10 Bueno

Anahi

Se hospedó 3 noches en noviembre de 2021

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel
Todo bien lo unico que cuando sali y regrese al hotel como a la 1 de la mañana no habia donde estacionarme
Se hospedó 2 noches en julio de 2021
Respuesta de Edgar el 21 jul. 2021
Dear Valued Guest, We really do appreciate your time for sharing your experience from your previous visit! We are sorry that you had a hard time finding a parking space! Rest assured that we will address this issue accordingly. We will be looking forward to welcome you back here! Best Regards, Edgar Mirasol General Manager

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en septiembre de 2020
Respuesta de Edgar el 21 sept. 2020
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Seattle Federal Way. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Regards Edgar Mirasol Front Office Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
El hotel es muy bonito y limpio. Todo estuvo muy bien. Volveria a hospedarme alli sin lugar a dudas.
Se hospedó 1 noche en mayo de 2020
Respuesta de Management el 3 jun. 2020
Thank you so much for sharing your positive feedback. We are delighted to hear you enjoyed every bit of our hotel. Cleanliness is our top priority and we are happy you felt the hotel exceeded your expectations. See you again soon!

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en octubre de 2019
Respuesta de Management el 14 oct. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

JOSE DE JESUS

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Buen servicio
Excelente servicio y condiciones del hotel
Se hospedó 2 noches en julio de 2019
Respuesta de Management el 28 jul. 2019
Thank you for taking the time to share your feedback!

2/10 Terrible

JAIME

Viajó con su pareja
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The bed was so uncomfortable, we are both still sore two days later. There were doors being slammed constantly until almost 2am and people running up and down the hall talking loud and laughing which made it impossible to sleep. The phone didn't work in the room (had reported that upon check in, but were told there was no maintenance on the weekend so it couldn't be fixed/replaced). We had a great view of a small homeless camp just on the other side of the parking lot. Part of the reason we picked this hotel was due to the free breakfast, however the sausage, eggs and potatoes were not kept warm in the warmers and items were not refilled in a timely manner. The cranberry juice tasted like water due to it being so watered down. Unfortunately, it was not a good experience. The area did have a lot of opportunities for shopping and restaurants, which was attractive.
Se hospedó 1 noche en abril de 2024

4/10 Mediocre

Sheri, Burien

Le gustó: Limpieza
We got to breakfast 15 minutes before closing and there was no more food! Also, kids playing tag in the hallway in the middle of the night! Very noisy!
Se hospedó 1 noche en abril de 2024

10/10 Excelente

meo

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really friendly staff TIARA went above and beyond for us thanks so much !
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Phillip

Viajó con su familia y niños pequeños
No le gustó: Personal y atención, estado de la propiedad e instalaciones
The hotel appears to be an older property that has been remodeled in the last 5 years. We were greeted by a locked front door after 8 pm, so you had to call the front desk to enter. Our room was a studio suite with flickering ceiling lights a less than fully operation shower head that caused water to run all over the bathroom floor. No cable on the TV and had to rely on free Pluto TV broadcast. We paid over $200 a night for a 2 star hotel. Upon checkout the hotel tried to charge me directly even after I had prepaid with Expedia. Luckily I has for a receipt during checkout.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 24 abr. 2024
We deeply regret the inconveniences you encountered during your stay. Your feedback is invaluable, and we're committed to rectifying these issues promptly. We apologize for any inconvenience and hope to welcome you back in the near future for a better experience.

10/10 Excelente

Tracy L Jones, Maple Grove

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved the staff!
Se hospedó 5 noches en marzo de 2024
Respuesta de Hotel Management el 24 abr. 2024
Thank you for your review! We hope to welcome you back in the near future.

6/10 Aceptable

Shannon

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Personal y atención
We arrived a little early and they were able to get us a room right away, which was nice. The breakfast was pretty good each morning. Location was nice for shopping and super convenient. Parking wasn’t the best, small area so if you aren’t back to the hotel early you’ll be parking down the street and walking
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Management el 24 abr. 2024
Thank you for your positive feedback! We appreciate your support and hope to welcome you back soon!

6/10 Aceptable

Tina

Viajó con su pareja
Le gustó: Personal y atención
It wasnt as clean as one would expect for your properties. The grounds were not maintained. Our shower was so slippery because it was slimy feeling. The tv and remote did not work together. The continental breakfast was awful.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 18 abr. 2024
We're truly sorry for the cleanliness problems you faced and the disappointing breakfast experience. We aim to provide a comfortable stay, and it's disheartening to hear we missed the mark. We'll make sure to fix these issues promptly. Thank you for letting us know, we hope for the chance to make things right next time.

8/10 Bueno

Henry

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 26 abr. 2024
Thank you for your review! We hope to welcome you back in the near future.

4/10 Mediocre

Cami

Viajó con su familia y niños pequeños, Viajó por negocios
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Stains on the carpet and comforters. Loud doors that slam and halls. Very low water pressure
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 7 abr. 2024
We apologize for the inconvenience caused by stains, loud doors, and low water pressure. We'll strive to address the issues to ensure a more pleasant stay. We appreciate your feedback and hope to have the opportunity to welcome you back for an improved experience.

2/10 Terrible

Rose

Viajó con su familia
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
No parking
Se hospedó 2 noches en marzo de 2024
Respuesta de Management Team el 4 abr. 2024
Hello, Our apologies for the inconvenience, we do have parking in the front, side, and back side of the hotel. Please call the hotel or the front desk so we can discuss your previous stay.

10/10 Excelente

Colleen

Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Management el 18 abr. 2024
Thank you for the perfect rating! We're delighted to hear you had a wonderful experience during your stay with us. We look forward to welcoming you back soon.

8/10 Bueno

Somjai

Viajó con su familia y niños pequeños, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and staff very nice
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Management el 27 mar. 2024
We're thrilled to hear that you found our hotel clean and our staff friendly! Thank you for sharing your positive experience with us. We look forward to welcoming you back in the future!

8/10 Bueno

kay

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The orange was overwhelming
Se hospedó 3 noches en marzo de 2024
Respuesta de Hotel Management el 27 mar. 2024
We're sorry that the orange décor felt overwhelming during your stay. Your feedback is important, and we'll consider it as we strive to create a more balanced atmosphere for all guests.

10/10 Excelente

yen giang

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything is good!! High recommend!
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Management el 27 mar. 2024
We're thrilled to hear that you had a great experience with us! Thank you for your high recommendation. We hope to welcome you back again soon

10/10 Excelente

Charles

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice establishment
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management el 20 mar. 2024
Thank you for your gracious feedback! We're delighted to hear you had a pleasant stay with us. We hope to welcome you back soon!

10/10 Excelente

Lucas

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very well kept
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Management el 6 mar. 2024
Thank you for your review! We hope to welcome you back in the near future.

8/10 Bueno

Elaine E

Le gustó: Servicios, estado de la propiedad e instalaciones
Great customer service
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management el 6 mar. 2024
Thank you for your review! We hope to welcome you back in the near future.

6/10 Aceptable

Steven

Viajó con su pareja, Viajó con mascotas
Le gustó: Personal y atención, servicios
We rented an ADA Handicap room. First of all the ADA rooms were a considerable distance from the elevator. For people with mobility challenges, this is unacceptable. Entry into and exit from the room in a wheelchair was extremely difficult. All of the rooms we looked at for ADA access had the same door situations. I would rate the room a 4 out of 10 for ADA accessibility. The counters and mirrors were such that from a sitting position in a wheelchair they were unusable. Overall, we will not rent these rooms again.
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Management el 28 feb. 2024
We apologize for the challenges you faced in our ADA room. We regret any inconvenience caused and are committed to continuously improving to better serve all our guests.

6/10 Aceptable

Lucas

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I was double charged for my stay and haven't been refunded yet. If the refund happens then things will be ok. This is the second time this has occurred here. The first time the fixed it immediately this time not.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management el 29 feb. 2024
Thank you for your review. We sincerely apologize for the double charge on your card. Please note that the refund has been processed, and it may take 3-5 business days to reflect on your account. Thank you for staying with us and we hope to welcome you back for a better stay!

4/10 Mediocre

Hoang

Viajó con su familia
No le gustó: Personal y atención
Good location however the hallways had a strange chemical smell perhaps due to cleaning products. Front desk was not really there either.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management el 28 feb. 2024
We appreciate your feedback. Our apologies for any inconvenience caused by the hallway odor and front desk availability. We'll address these issues promptly to ensure a better experience for our guests. Thank you for bringing this to our attention.

6/10 Aceptable

Ashley

No le gustó: Personal y atención
I was double charged
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management el 22 feb. 2024
We apologize for the double charge. Your refund has been processed, and we appreciate your understanding. If you have further concerns, feel free to reach out. Thank you for bringing this to our attention.

6/10 Aceptable

krista

Viajó con su pareja
Friendly staff upon check in. Rooms have very little sound proofing. The property should post something about no room cleaning services, unless requested.
Se hospedó 3 noches en febrero de 2024
Respuesta de Hotel Management el 21 feb. 2024
We appreciate your feedback. It's great to hear that our staff made a positive impression on your check-in experience. We apologize for any disturbances caused by the soundproofing and for any confusion regarding room cleaning services.

4/10 Mediocre

Jordan

Viajó con su familia
No le gustó: Personal y atención
Offered breakfast was very limited and not very good and very nosey hotel, if you want to rest and relax and sleep at night pick a Different hotel
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management el 21 feb. 2024
We're truly sorry for the disappointing breakfast and disturbances during your stay. Your comfort and satisfaction are our top priorities, and we'll work diligently to make improvements based on your feedback. Thank you for bringing these concerns to our attention.

6/10 Aceptable

Glen

Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management el 20 mar. 2024
We appreciate your feedback and apologize if your experience didn't meet your expectations. We hope for the opportunity to make it right on your next visit.

10/10 Excelente

Lucas

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice size rooms for the value
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management el 16 feb. 2024
Thank you for your review! We are please you enjoyed the size of our rooms. We hope to welcome you back in the near future for an even better stay.

10/10 Excelente

Isabel

Viajó con su familia y niños pequeños, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very friendly staff and convenient location and clean
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management el 14 feb. 2024
Thank you for your kind words! We're glad you found our staff friendly, our location convenient, and our facilities clean. We look forward to hosting you again!

10/10 Excelente

Christiaan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
As advertised. Nice, clean, comfortable, and safe. Complimentary breakfast was a nice bonus.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management el 14 feb. 2024
Thank you for the positive feedback! We're delighted you enjoyed your stay with us and appreciated our amenities. We hope to welcome you back soon!

10/10 Excelente

Hungyu

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice new year eve stay.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management el 7 feb. 2024
Thank you so much for the fantastic 5/5 review! We're thrilled to hear you had such a great experience with us.

10/10 Excelente

Margaret

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Hotel Management el 31 ene. 2024
Thank you for the 5/5 review! We're delighted you had a great experience with us. Hope to welcome you back soon!

10/10 Excelente

Cheryl

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The disabled room was great. Nice that it was not far from the elevator
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management el 31 ene. 2024
We're glad you enjoyed the disabled room and found its proximity to the elevator convenient. Thank you for your positive feedback!

10/10 Excelente

Victoria

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was by far the BEST hotel I have ever stayed at! The front desk lady was so nice! Very welcoming. This isn’t a hotel it’s a home away from home! I truly appreciate the hospitality you guys had to offer. Love this place! Definitely coming again!!
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management el 31 ene. 2024
Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at our hotel. We look forward to welcoming you back again soon!

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management el 7 feb. 2024
Thank you for the perfect 10/10 review! We truly appreciate your support and are delighted to have exceeded your expectations.

10/10 Excelente

An

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management el 31 ene. 2024
Thank you for the 5/5 review! We're delighted you had a great experience with us. Hope to welcome you back soon!

10/10 Excelente

Lucas

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very we kept
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management el 7 feb. 2024
Thank you so much for the fantastic 5/5 review! We're thrilled to hear you had such a great experience with us.

10/10 Excelente

Suh Young, Falls Church

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The location is great! I was a weather refuge when three winter storms hit Portland. There are a number of good Korean restaurants nearby, Target, and even a movie theater. The facility is clean, staffs were kind and empathetic.
Se hospedó 2 noches en enero de 2024
Respuesta de Hotel Management el 26 ene. 2024
Thank you for sharing your experience! We're delighted to hear that our location, amenities, and staff contributed to a positive stay during the winter storms. Your feedback is valuable, and we look forward to welcoming you back in the future!