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Opiniones sobre Auburn Motel

2 out of 5
Auburn Motel
1202 Auburn Way South, Auburn, WA

Opiniones

5,4
Evaluación: 10 - Excelente. 16 de 120 opiniones" "
Evaluación: 8 - Bueno. 17 de 120 opiniones" "
Evaluación: 6 - Aceptable. 27 de 120 opiniones" "
Evaluación: 4 - Mediocre. 27 de 120 opiniones" "
Evaluación: 2 - Terrible. 33 de 120 opiniones" "

5,6/10

Limpieza

6,8/10

Personal y atención

5,0/10

Servicios

5,0/10

Estado de la propiedad e instalaciones

5,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Angel

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
N/a
Se hospedó 7 noches en enero de 2023
Respuesta de Manager el 26 ene. 2023
thank you for your review

2/10 Terrible

Raymond

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en noviembre de 2023

6/10 Aceptable

Paul

No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Sharon

Viajó con su familia, Viajó con mascotas
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Had to wait for 15 minutes till the clerk finally came out, who was wrapped in a blanket, the room was, curtain had holes on it and was not hung right at all, the heater had missing buttons for control, the bedding was from the 60s, didn't fit the beds, we had one towel and one wash rag for 2 people, no garbage can, no phone to call front desk, we slept on top of blankets cause were not sure if they were clean. Also had someone come in in the middle of the night and said oh sorry wrong room, keys must be the same for all rooms, people outside were tweekers, going through their truck throughout the night. Scary place to stay.
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Daniel

No le gustó: Limpieza
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Orville

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023

4/10 Mediocre

Teresa

No le gustó: Limpieza, estado de la propiedad e instalaciones
The two people at the front desk were super nice. The facility was filthy. Towels were stained. Floors were disgusting. Toilet rocked back and forth. We were checked into a room that someone was already occupying. And that man was cooking something in his room. I honestly thought my car would be stolen overnight.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Ellen M, Pasco

Se hospedó 1 noche en agosto de 2023

4/10 Mediocre

Karen

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 3 noches en julio de 2023

6/10 Aceptable

T

Viajó con mascotas
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
I would stay at the Auburn Motel if I ever found myself in Auburn, Washington. Auburn Motel is right across the street from the Les Gove Park. Great park for walking my dog.
Se hospedó 1 noche en julio de 2023

4/10 Mediocre

Royce

Viajó con mascotas
No le gustó: Estado de la propiedad e instalaciones
Room wasn't ready when I checked in, in the evening. Had to wait while they put a shower curtain and blinds and install the toilet seat. No soap, no trashcan, stained/dirty towels. Someone was working on a truck in the parking lot with tools and parts everywhere. And someone, who they claim to not know, came into my room while I was sleeping and was in the room for a minute and a half before I woke up to find them standing at the end of the bed and left quickly once I woke up. I'm going to file a police report. They offered me half my payment back. I'm never going back there again.
Se hospedó 1 noche en julio de 2023

2/10 Terrible

Amanda

Se hospedó 2 noches en julio de 2023

8/10 Bueno

Lance

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
overnight in a pinch
I think it is way overpriced for what you get. The room was pretty clean but the air-conditioning was not good. The window type unit did not have a front so the air just blows on the bed closest to it. Parking was ok but I didn't feel real safe there.
Se hospedó 1 noche en julio de 2023

2/10 Terrible

Ryan

Se hospedó 1 noche en julio de 2023

2/10 Terrible

Kelley

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Front desk staff was very kind. The place, though….Sketchy. So sketchy.
Se hospedó 1 noche en julio de 2023

4/10 Mediocre

Stephanie

Le gustó: Personal y atención
Terrible check in process- all by hand and very slow. Motel very run down, clean but very shabby. Staff very nice
Se hospedó 1 noche en julio de 2023

8/10 Bueno

David

Le gustó: Limpieza, personal y atención
Cheap hotel.
Se hospedó 1 noche en julio de 2023

4/10 Mediocre

Ken

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
In poor condition. Loud traffic noise. Way to much money spent for what I got.
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza, estado de la propiedad e instalaciones
it's an old hotel with many questionable people staying there. The management was polite and helpful, A+ to them The hotel needs some updating.
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Jimmy A

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It bc is right where I need to go
Se hospedó 3 noches en julio de 2023

2/10 Terrible

Julianne, Lincoln

Viajó con su pareja
No le gustó: Limpieza, estado de la propiedad e instalaciones
Disgusting sheets. Really disgusting. Drug use outside. Very very sketchy.
Se hospedó 1 noche en julio de 2023

2/10 Terrible

Austin

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
First off scheduled stay and the room was not ready for 2 hours. I had to leave my stuff in the car while I carried out my plans for the day. Anyway, Homeless encampment in the back lot. Room is dirty, the only provided thing is a packet of shampoo you’d find in a jail and a towel for shower and washing hand towel. Bedding stained, pillows stained. The sketchiest place to stay in auburn. The staff was doing there job, as best they could with what they have.
Se hospedó 1 noche en junio de 2023

2/10 Terrible

Aj

No le gustó: Limpieza, estado de la propiedad e instalaciones
The room did not smell good at all.. I would not even bring my clothes up to the room. I literally smell like the room the next day even after I left.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Sonia

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Above and beyond
Excellent customer service and very much appreciated how the lady working front desk aknowledged my daughter for helping me out with my youngest two. It made her feel validated and special especially when she rewarded her. It touched my heart deeply especially when it was our first (single mom) family trip. Thank you so much it was the cherry on top of such a comfortable and most relaxing stay.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Javarius

Se hospedó 1 noche en mayo de 2023

2/10 Terrible

Dianne

Se hospedó 1 noche en junio de 2023

8/10 Bueno

Wendell

Viajó con su pareja
Le gustó: Limpieza
Even though it was old, the manager was helpful and kind and courteous.
Se hospedó 2 noches en junio de 2023

2/10 Terrible

Larry L.

Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Peter

Se hospedó 2 noches en mayo de 2023
Respuesta de manager el 2 jun. 2023
thank you for your review

2/10 Terrible

Michelle

Viajó con su pareja
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Nothing to like
Se hospedó 1 noche en abril de 2023
Respuesta de manager el 19 abr. 2023
Thank you for your review

10/10 Excelente

Sara

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The manager Katisha was amazing. She helped me in all my request and went up and beyond.
Se hospedó 2 noches en marzo de 2023

6/10 Aceptable

James

Le gustó: Personal y atención
A bed for the night...
Auburn Motel is a reasonable low cost option. If you are looking for a cost effective place to lay your head it checks that box.
Se hospedó 2 noches en marzo de 2023
Respuesta de manager el 20 mar. 2023
Thank you for your review

4/10 Mediocre

JIMMY

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The beds need an upgrade. The lights in the bathroom did not work. The bathroom light and fan fixture did not have a cover. The TV did not work but staff let me use her app to watch tv.
Se hospedó 2 noches en febrero de 2023
Respuesta de Manager el 6 mar. 2023
Thank you for your review

2/10 Terrible

Vanessa

No le gustó: Limpieza, personal y atención
Se hospedó 1 noche en febrero de 2023
Respuesta de Manager el 2 mar. 2023
thank you for your review

2/10 Terrible

David

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nothing works
Se hospedó 4 noches en febrero de 2023
Respuesta de Manager el 23 feb. 2023
sorry for the inconvenience there was a breaker that needed to be fixed

4/10 Mediocre

Cliente verificado

Viajó en grupo
No le gustó: Estado de la propiedad e instalaciones
Never again
Ant traps in the corner of room, no trash cans, used fake nail in drawer in bathroom. No phone, my wheelchair didn't even make it into the room with the bed.barely made it through the actual doorway.
Se hospedó 3 noches en febrero de 2023
Respuesta de Manager el 21 feb. 2023
thank you for your review and we appreciate your business

2/10 Terrible

Farrell

No le gustó: Limpieza, personal y atención
Se hospedó 2 noches en febrero de 2023
Respuesta de Manager el 10 feb. 2023
thank you for your review

4/10 Mediocre

Robbie

Se hospedó 1 noche en febrero de 2023
Respuesta de manager el 13 mar. 2023
Thank you for your review

2/10 Terrible

Juan c

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
There was crap on the toilet and the shower curtain, couldn't get coffee over all worst place. To stay was there for 7 days, never again
Se hospedó 7 noches en enero de 2023
Respuesta de Manager el 4 feb. 2023
THANK YOU FOR YOUR REVIEW

10/10 Excelente

David, Oakville

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place and the staff are really nice I enjoy my visits and stays there
Respuesta de Manager el 3 ene. 2023
thank you for your review

4/10 Mediocre

Patricia

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Needs serious cleaning and regular maintenance
Floor was dirty, from lack of mopping. Walls needed cleaned. Mattresses were thin on folding frame and was like a hidabed mattress/frame. It’s taken 3 days for my back to recover. Missing trim on walls. Toilet was the height used for kindergartners at a school. Shower had duct tape over holes and cracks in tub. Smoke alarm was beeping and hubby had to fix, by putting new battery in. Lack of hdmi cord for tv. Dog area was filled with a massive amount of dog feces (we picked up ours). Staff was very nice, sheets were clean. Once we got the cord, tv was great.
Se hospedó 1 noche en noviembre de 2022
Respuesta de Manager el 28 nov. 2022
Thank you for your review

4/10 Mediocre

Philip

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Looked like sheets weren’t washed, overpowering marijuana smell coming from non-smoking rooms
Se hospedó 1 noche en octubre de 2022
Respuesta de Manager el 31 oct. 2022
Thank you for your review

2/10 Terrible

William

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The first room they gave me was dirty. As in dirt in the bed, stained sheets, old stained pillows, and cigarette burns all throughout the blankets. Got a different room after being told I can't get a refund. Room was better, but still not nice, until at 2 am we were woken up by earwigs crawling on us and the wall. Went to the desk. Nobody was there. Called an Uber and stayed elsewhere. Called the desk first thing in the morning and manager argued about the bugs and wouldn't give me a refund. Horrible property and management would not recommend to anyone.
Se hospedó 1 noche en octubre de 2022
Respuesta de Manager el 10 oct. 2022
Thank you for your review we appreciate your business. have awonderful day

8/10 Bueno

Cory

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No frills accommodation - good value. Friendly, accommodating staff.
Se hospedó 2 noches en septiembre de 2022
Respuesta de Manager el 23 sept. 2022
Thank you For your review

2/10 Terrible

michael

Viajó con su familia
No le gustó: Servicios, estado de la propiedad e instalaciones
The place should be condemned i would not recommend to no one
Se hospedó 3 noches en septiembre de 2022
Respuesta de Manager el 19 sept. 2022
Thank you for your review

10/10 Excelente

Senituli

Viajó con su familia
Le gustó: Limpieza, personal y atención
The bed was kinda uncomfortable
Se hospedó 3 noches en septiembre de 2022
Respuesta de Manager el 8 sept. 2022
Thank you for your review

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
Place was Okay
the place was clean and for the price you get what you pay for. Place is dated and could use a lot of upgrading to the rooms. People were pleasant but trying to get towels the next day was a hassle. It is fine if you are on a tight budget or if you are just needing a place for an overnight stay.
Se hospedó 2 noches en agosto de 2022
Respuesta de Manager el 22 ago. 2022
Thank you for your review we appreciate your business

2/10 Terrible

Miris

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Dirty unsafe terrible
Se hospedó 2 noches en agosto de 2022
Respuesta de Manager el 19 ago. 2022
Thank you for your review

2/10 Terrible

Gordon

Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en julio de 2022

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Not Recommended
Initially, they misunderstood and booked us in as another guest, who had paid $20 more for their room. Gave us cash for the difference. Room had at least 7 flies, which I killed most of them before bed using a magazine they offered from their check-in lobby as they did not have a fly swatter that I would borrow. The bedspread and sheets had visible loose dirt (and hair on the sheets). We requested new sheets and were brought clean sheets and a blanket for us to put on ourselves. I then went to the office to get replacement pillow cases. There is no ice machine. They did accommodate our request for a first-floor room.
Se hospedó 1 noche en julio de 2022
Respuesta de Manager el 24 jul. 2022
thank you for your review