The bed was so uncomfortable, we are both still sore two days later. There were doors being slammed constantly until almost 2am and people running up and down the hall talking loud and laughing which made it impossible to sleep. The phone didn't work in the room (had reported that upon check in, but were told there was no maintenance on the weekend so it couldn't be fixed/replaced). We had a great view of a small homeless camp just on the other side of the parking lot. Part of the reason we picked this hotel was due to the free breakfast, however the sausage, eggs and potatoes were not kept warm in the warmers and items were not refilled in a timely manner. The cranberry juice tasted like water due to it being so watered down. Unfortunately, it was not a good experience. The area did have a lot of opportunities for shopping and restaurants, which was attractive.