The apartment is well located, right in the middle of a vibrant street with plenty of shops, restaurants, and cafés nearby. We were assisted virtually by Emily, who was very responsive whenever we had questions. She made the check-in process very easy and even sent us a list of recommended places in the neighborhood, which was a thoughtful touch. Unfortunately, the major issue with this apartment was the cleanliness. While the bed sheets were clean, the rest of the property did not feel ready to receive guests. The apartment needs a deep clean, especially the bathrooms. There were fingerprints and palm prints on many doors and cupboards, heavy rust around the shower heads, and a significant buildup of grime around the faucets. Most of the shower heads were clogged—the rain shower was only partially functioning, and the sauna shower heads were almost completely blocked. The water pressure in the bathrooms was also very low, although it seemed fine in the kitchen. One evening, there was no hot water for one of our showers. The coffee machine barely dispensed any coffee because it appeared to be clogged from a lack of cleaning, and the balcony furniture had a noticeable layer of dirt. I don't understand how this property received such high cleanliness ratings. It may appear clean at first glance, but it is only surface level. After our stay, we found older reviews mentioning similar cleanliness concerns, and it seems this issue has not been addressed.