Ropa de cama de alta calidad y minibar

Opiniones sobre Park Hyatt Sydney

5 out of 5
Park Hyatt Sydney
7 Hickson Road, The Rocks, NSW

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 209 de 265 opiniones" "
Evaluación: 8 - Bueno. 33 de 265 opiniones" "
Evaluación: 6 - Aceptable. 11 de 265 opiniones" "
Evaluación: 4 - Mediocre. 6 de 265 opiniones" "
Evaluación: 2 - Terrible. 6 de 265 opiniones" "

9,6/10

Limpieza

9,2/10

Personal y atención

9,6/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Patricia E

Le gustó: Personal y atención, comodidad de la habitación
No nos hicieron la limpieza en un dia, un Gerente dijo que habíamos puesto no molestar, le mostramos lo que se había pedido, y era limpieza al contrario, simplemente nos pidió disculpa y dijo que era un nuevo sistema y no lo sabían. Pero pedimos a mediodía antes de volver a salir y no así en la noche llegamos al cuarto y nada. No estaba hecho.
Se hospedó 3 noches en noviembre de 2019
Respuesta de Marc el 3 dic. 2019
Dear Patricia E, Thank you for taking the time to provide us with your valuable feedback. We understand how valuable your time is and sincerely appreciate the effort you have gone to provide us with your comments. Please rest assured that we will further address your concerns regarding the housekeeping service to ensure we will improve our service delivery at the hotel. We look forward to welcoming you back again in the near future.

10/10 Excelente

Gustavo, Buenos Aires

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelentes vistas de la Bahia
Sin duda el hotel mejor ubicado en Sydney con excelentes vistas de la Bahia y puente
Se hospedó 1 noche en febrero de 2018
Respuesta de Jamie Clark el 28 feb. 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Jeff, alamo

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was located straight across from the opera house. The view was spectacular. I’m very lucky because I get to stay in some of the finest five star luxury properties, this park Hyatt is as good as it gets. The staff was extremely professional. Get the breakfast package with your room, you will not be disappointed
Se hospedó 5 noches en febrero de 2024
Respuesta de Oliver, Park Hyatt Sydney el 26 feb. 2024
Hi Jeff, thanks for your amazing feedback. We also have other beautiful hotels in the Park Hyatt portfolio, but it is kind of you to be so complimentary of Park Hyatt Sydney. We're very happy you enjoyed your stay, and I hope we see you again soon. Regards

10/10 Excelente

MAKI

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
最初は普通の部屋だなと思いましたが、オーストラリアの他のホテルに比べるとすごく良い方だという事がわかりました。しかしやはりお値段ほどではないかなと思います。景色はとても良かったです。
Se hospedó 2 noches en febrero de 2024
Respuesta de Regards Oliver, Park Hyatt Sydney el 23 feb. 2024
Dear Maki, I'm very pleased to hear you felt our hotel was excellent, and we hope we will see you again soon.

10/10 Excelente

Garry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Oliver, Park Hyatt Sydney el 6 feb. 2024
Thank you Garry for taking a moment to share a perfect score. Hope you return soon. Regards

2/10 Terrible

Sekeun

Viajó con su familia
No le gustó: Limpieza, personal y atención, comodidad de la habitación
최악의 경험, 주변 소음이 너무 심하고 오페라 하우스 보이는것말고는 모두다 최악입니다. 상당히 오래된 호텔처럼 느껴졌고 조식은 최악입니다. 서비스도 상당히 불친절하고 문의한 부분에 대해서 답변을 제대로 않하는것 뿐만 아니라 고객응대할시에 표정들이 상당히 좋지 않습니다. 머물지 않는것을 추천합니다
Se hospedó 1 noche en enero de 2024
Respuesta de Park Hyatt Sydney. el 12 feb. 2024
Hello Mr Park, I understand that the team attempted to assist you during your stay with us, and I'm very sorry that we were unable to meet your expectations on this occasion. We hope you will give us an opportunity to make it right again. I'll place your feedback into your profile, so if you are willing to give us another chance, we can try to make your stay more comfortable next time. Regards Oliver

2/10 Terrible

Sekeun

Viajó con su familia
No le gustó: Limpieza, personal y atención, comodidad de la habitación
The worst park hyatt !!
Aweful experience during my stay for 6 nights with family. View was good but overprice and food was terrible. Do not saty in this hotel and take this very seriously.
Se hospedó 5 noches en enero de 2024
Respuesta de Oliver, Park Hyatt Sydney el 12 feb. 2024
Hello Mr Park, I'm sorry we did not meet your expectations this time. I'd like to ask if you can give us another opportunity to ensure your stay if more comfortable than this most recent visit. Regards

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en diciembre de 2023
Respuesta de Regards Oliver, Park Hyatt Sydney el 28 dic. 2023
Thanks for letting us know you had an amazing stay David!

10/10 Excelente

SATOSHI

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
シドニーに滞在するときはこちらを利用させていただいております。オペラハウスを望むこのホテルは、全てにおいて満足させてくれます。
Se hospedó 3 noches en diciembre de 2023
Respuesta de Oliver, Park Hyatt Sydney el 5 ene. 2024
Hello Satoshi, thank you, we love the view as well. Look forward to welcoming you back next time. All the best,

10/10 Excelente

Eugenie

Se hospedó 3 noches en diciembre de 2023
Respuesta de Oliver, Park Hyatt Sydney el 5 ene. 2024
Thanks for giving us a perfect score Eugenie, we really appreciate it and we pleased you had a wonderful stay. Regards

10/10 Excelente

Lee

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing property! Location is great for the views and proximity to the heart of Sydney. The staff were very helpful and attentive. Nothing was too complicated. Not all the rooms had the promised views - we had to go out to the balcony to see the Opera House, but that didn’t detract much. The rooftop pool is awesome, as is the breakfast room. Definitely a fun hotel to stay at in Sydney!
Respuesta de Regards, Oliver, Park Hyatt Sydney el 28 dic. 2023
Hi Lee, thank you for staying with us and the wonderful review you posted. We're pleased you had a great stay with us. Can I reconfirm that our Harbour View rooms don't have direct views of the Opera House, but we glad to see you found out that some of them have glimpses from the balconies. You can get a full direct view from an Opera View or Opera Deluxe room if that's an important feature for you. Regardless we hope you will stay with us again soon.

2/10 Terrible

Steve

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Tradies looking over balcony at wife in bed
4th time and last . Tradies turned up outside our balcony at 8am working on the Astro turf, looking into room , we were both not attired for this and we shut blinds . Paid for opera view looked at blinds . Complained to reception and they said basically to my shock bad luck . I said I was going to write an our review , Marilyn at reception said she didn’t mind . We booked 3 rooms that night for a business meeting and were at the property the week before . We will take our business elsewhere
Se hospedó 1 noche en diciembre de 2023
Respuesta de Regards Oliver, Park Hyatt Sydney el 28 dic. 2023
Hello SteveThank you for taking the time to share your feedback with us. We were sorry to hear that you didn't have a comfortable and enjoyable stay with us.We understand the inconvenience you experienced, and we apologize for any frustration it may have caused. We would be delighted to welcome you back and ensure that you have a much better experience. Please let us know if you'd reconsider staying with us again, and we will do our best to make your stay as comfortable as possible.

10/10 Excelente

Jade

Se hospedó 1 noche en diciembre de 2023
Respuesta de Oliver, Park Hyatt Sydney el 17 dic. 2023
Hello Jade, We'd love to know what contributed to a score of 5 out of 5, but needless to say we're happy you loved your stay, and thank you so much for taking a few minutes to review our hotel. Regards Oliver, Park Hyatt Sydney

10/10 Excelente

Jared

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We had just the most amazing room for our Wedding Anniversary. Thank you for making our stay very memorable.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Oliver, Park Hyatt Sydney el 11 dic. 2023
Thanks Jared. Congratulations on your anniversary, and we're very happy we were able to make your stay memorable. We hope to help you celebrate next year as well.

10/10 Excelente

Kara

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Great location! Hyatt team was fantastic!
Se hospedó 2 noches en octubre de 2023
Respuesta de Oliver, Park Hyatt Sydney el 31 oct. 2023
That's wonderful to hear this feedback Kara, we're so happy you enjoyed your stay. Look forward to welcoming you back soon.

10/10 Excelente

Atoossa

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Staff & Service Was Excellent
Se hospedó 4 noches en octubre de 2023
Respuesta de Oliver, Park Hyatt Sydney el 31 oct. 2023
Dear Atoosa, thank you for your kind words, we're glad to hear you enjoyed your visit.

10/10 Excelente

Vincent

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Oliver, Park Hyatt Sydney el 31 oct. 2023
Thank you Vincent, for your review, we really appreciate your feedback.

10/10 Excelente

Roger

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Oliver, Park Hyatt Sydney el 20 oct. 2023
Thank you Roger for your feedback. Glad you enjoyed your stay

10/10 Excelente

Grant

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff & location you cannot fault we will be back
Se hospedó 1 noche en octubre de 2023
Respuesta de Oliver, Park Hyatt Sydney el 20 oct. 2023
Thank you Grant, we hope to see you again soon.

10/10 Excelente

JI YOUNG

Se hospedó 1 noche en octubre de 2023
Respuesta de Oliver, Park Hyatt Sydney el 20 oct. 2023
Thank you Ji Young, we hope to see you next time you travel to Sydney

8/10 Bueno

John

Se hospedó 1 noche en octubre de 2023
Respuesta de Oliver Ruf, Park Hyatt Sydney el 31 oct. 2023
Dear John, thank you for your review, if you'd be interested in letting us know how we could have improved, I'd love to hear from you

10/10 Excelente

Stephen, San Mateo

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location and view from the room were amazing. Staff were very professional and friendly. Rooms were very comfortable and quiet.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Oliver, Park Hyatt Sydney el 20 oct. 2023
We love the location and the view as well, and we're pleased that the staff were professional and friendly as well.

10/10 Excelente

Seiko

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Oliver, Park Hyatt Sydney el 31 oct. 2023
Dear Seiko, thanks for your review, we're so happy you enjoyed your stay.

10/10 Excelente

HYANGHEE

Se hospedó 1 noche en septiembre de 2023
Respuesta de Oliver, Park Hyatt Sydney el 31 oct. 2023
Thank you for your feedback, we're delighted you enjoyed your stay with us.

10/10 Excelente

Annabell

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff of the hotel were very friendly and helpful, especially Béatrice at the front desk.
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Sue

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The only negative thing was that our room wasn't ready when we arrived (at the advertised time) so we had to wait for over an hour. Everything else was fantastic
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Lino

Se hospedó 2 noches en abril de 2023

10/10 Excelente

Jane

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Superb star in sydney
Perfect location for a short trip to Sydney. Excellent rooms, breakfast and service from everyone. Highly recommend
Se hospedó 3 noches en marzo de 2023

10/10 Excelente

joseph

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
our stay for our 47th wedding anniversary was out of this world. we weren't disappointed at all,great room,view,comfort the best stay we had by far.
Se hospedó 2 noches en marzo de 2023

10/10 Excelente

Logan

Se hospedó 2 noches en marzo de 2023

6/10 Aceptable

Paul

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Great property. Below average service
I proposed to my fiancé during this stay. A very special time for us. I did not expect an upgrade but expected a good room in our category. Nothing could be done. Trying pre-arrange a surprise Spa visitor for my partner and then a small group celebration in the bar were not simple. A request for a vase for flowers took 2 reminders and over 3 hours to be addressed. Just another number in your booking system. It was the most impersonal experience - and for the price almost unforgivable. The property is delightful. The service - less than ordinary. The Cartier store and Quay restaurant went out of their way to create a special occasion for us.
Se hospedó 2 noches en febrero de 2023

8/10 Bueno

James

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent hotel, food service could have been better for such a high end hotel.

10/10 Excelente

Patrick

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful view of the Harbor and the Sydney Opera House! Close to shopping and dining facilities.

10/10 Excelente

Brett

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This feels like a small Hotel and is nice because it is low rise and i think you feel more connected with the immediate surrounds. It is also located in an amazing spot on the harbour with many activites happening all around you.
Se hospedó 1 noche en octubre de 2022

6/10 Aceptable

Louis

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
OK not great
the hotel is well appointed, but not to the standard to expect for the money. For example went to have a scotch- ordered a single malt on rocks - got a white rye and when asked why i was advised the malt in that brand was out of stock- so i chose a different brand - Mccullun 12year again advised that was out of stock but suggested a 25 year at $265 per shot. i would expect a reasonable range of scotch at fair prices
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

kevin

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Jared

Se hospedó 2 noches en agosto de 2022

10/10 Excelente

Ash

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Hits the mark, and then some.
Brilliant stay and the staff is what made it amazing and as you would expect with a Hyatt the facilities did not disappoint either. We required a room change mid stay (no fault of the hotel) and it was swift and seamless from intial call to concierge to sending someone to assist in the room change. The food for both resturant and room service delicious and lovely cocktails ij the lounge bar to finish off a night. Will be returning.
Se hospedó 2 noches en julio de 2022

10/10 Excelente

Gregory

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en junio de 2022

10/10 Excelente

David

Se hospedó 1 noche en junio de 2022

6/10 Aceptable

Anshuman

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en mayo de 2022

10/10 Excelente

Toni

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2022

8/10 Bueno

Lucy

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2022

10/10 Excelente

Kimberley

Absolutely gorgeous hotel. A quick overnight stay with my hubby & everything was lovely. The room, the view, the sumptuous bed. Everything was perfect.
Se hospedó 1 noche en mayo de 2022

8/10 Bueno

David

Se hospedó 1 noche en marzo de 2022

10/10 Excelente

Guy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing property, rooms, and staff.
Se hospedó 2 noches en marzo de 2022

10/10 Excelente

Harold L

Se hospedó 1 noche en enero de 2022

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Xmas stay
I am aware covid is a issue in Sydney. However the communication from the hotel before the stay or even during was poor. There was no mention of the bar and restaurant being closed the whole time due to them being understaff. It was 6pm on the second day when we received a letter to our door that explained they were understaffed and will not have their restaurant or bar open. If we had known prior to our stay or even when checking in, we would have prepared ourselves and book lunches and dinners elsewhere before missing out. The only offering was a simple in-room dining service. The pool upstairs also had a simplified menu and no one around most of the time to even make an order. I understand the hotel is understaffed, however to pay the rate we did was for the full experience which wasn’t available. It was disappointing and unfortunate.
Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

Chris

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nothing qas a problem
Grateful to be able to stay even when Sydney in lockdown, cant wait to stay when out of cobid
Se hospedó 3 noches en julio de 2021
Respuesta de Marc el 3 ago. 2021
Thank you for taking the time to provide us with feedback following your most recent stay. We are very pleased to hear about your wonderful stay and cannot wait to welcome you back again. Thank you once again for choosing to stay at Park Hyatt Sydney recently.

8/10 Bueno

linda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en mayo de 2021
Respuesta de Marc el 24 may. 2021
Thank you for providing us with your ratings following your stay. We look forward to welcoming you back next time.