Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 420 de 999 opiniones" "
10 - Excelente
420
Evaluación: 8 - Bueno. 372 de 999 opiniones" "
8 - Bueno
372
Evaluación: 6 - Aceptable. 118 de 999 opiniones" "
6 - Aceptable
118
Evaluación: 4 - Mediocre. 57 de 999 opiniones" "
4 - Mediocre
57
Evaluación: 2 - Terrible. 32 de 999 opiniones" "
2 - Terrible
32
8,2/10
Limpieza
8,2/10
Personal y atención
7,8/10
Servicios
7,6/10
Estado de la propiedad e instalaciones
7,4/10
Cuidado del medio ambiente
Opiniones
2/10 Terrible
LUIS MANUEL JUAREZ, LAS VEGAS
Viajó con su pareja
31 ago. 2023
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
EN MI CUARTO DE HOTEL ME ROBARON ALREDEDOR DE 1000 DOLARES, SE HIZO EL REPORTE A LA POLICIA, EL GERENTE NO HIZO NADA, NO QUISIERON MOSTRAR LAS CAMARAS, NO RECOMIENDO ESTA PROPIEDAD DONDE NO SON HONESTOS, NI CONFIABLES
LUIS MANUEL JUAREZ
Se hospedó 14 noches en julio de 2023
Respuesta de PeterB el 4 sept. 2023
Estimado Luis Manuel,Lamentamos mucho que haya tenido una mala experiencia en el Hotel. Agradecemos su informe a la policía y esperamos que el caso se resuelva pronto. Le ayudaremos con las consultas en todo lo que podamos y esperamos que recupere su dinero pronto.Atentamente, Servicios para huéspedes Sydney Potts Point Central Apartment Hotel
8/10 Bueno
LuisSasaki, Japan
5 ene. 2020
Le gustó: Servicios
Me pareció muy limpio las habitaciones en buen estado..
LuisSasaki
Se hospedó 2 noches en enero de 2020
10/10 Excelente
Adalberto
21 oct. 2018
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Adalberto
Se hospedó 2 noches en octubre de 2018
Respuesta de Richard el 22 oct. 2018
Dear Adalberto,
I hope you are well.
Thank you for taking the time to review your stay with us here at Quest Potts Point.
All of our guest feedback helps us to ensure we are on track and providing the best possible service and experience to each and every one of our guests, I appreciate you taking the time.
I look forward to welcoming you back shortly, please do let me know when you are next travelling to Sydney.
Thank you again,
Richard at Quest
10/10 Excelente
Vanessa
24 oct. 2015
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Vanessa
Respuesta de Alison el 27 oct. 2015
Dear Vanessa,
Thank you for taking the time to review your stay with us at Quest Potts Point.
I look forward to welcoming you back to stay with us when you are next in Sydney.
Thank you again.
10/10 Excelente
Amanda
17 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely property and ideal location for what I needed, which was easy walking to at Vincent’s hospital. Nice area and lovely little room
Amanda
Se hospedó 2 noches en abril de 2024
Respuesta de Peter B el 22 abr. 2024
Dear Amanda,We're so pleased you enjoyed your stay at Sydney Potts Point Central Apartment Hotel and found our location ideal for your visit to St. Vincent's Hospital. It's wonderful to know that the area and your room met your expectations. We hope to welcome you back soon for another lovely stay!Kind regards, Guest Services, Sydney Potts Point Central Apartment Hotel
10/10 Excelente
Joe
Viajó con su familia
10 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Joe
Se hospedó 2 noches en abril de 2024
Respuesta de Peter B el 15 abr. 2024
Dear Joe,Thank you for the excellent rating of Sydney Potts Point Central Apartment Hotel! We are thrilled that you had a five-star experience with us and look forward to welcoming you back for another stellar stay in the future.Kind regards, Guest Services, Sydney Potts Point Central Apartment Hotel
8/10 Bueno
Callie
4 abr. 2024
Le gustó: Servicios
I had a decent stay at this hotel, however I do not think I would choose it again. It was not quite as clean as I was expecting based on reviews (ie. hairs in the bathrooms, on the bedding and floor). The staff was helpful in letting me drop my luggage in the morning before check-in, however I experienced multiple instances of finding nobody at the front desk during open hours.
The location is convenient, very close to Kings Cross Station and not too far of a walk to Circular Quay which was nice. The market across the street had a great selection for times when I didn't want to eat at a restaurant and the terrace was an enjoyable spot to relax after a long day.
Callie
Se hospedó 2 noches en marzo de 2024
Respuesta de Peter B el 8 abr. 2024
Dear Callie,Thank you for sharing your feedback. We appreciate your choice to stay with us. We’re pleased that you found our location convenient.We apologise for any inconvenience caused by cleanliness issues during your stay. Rest assured, we take guest feedback seriously, and we will address this promptly. Regarding the front desk availability, we apologise for any lapses you encountered. We appreciate your patience and understanding.Travel safely to your next destination, and we hope to welcome you back in the future.Kind regards, Guest Services Sydney Potts Point Central Apartment Hotel
10/10 Excelente
Robert
Viajó con su pareja, Viajó con su familia
22 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was more than helpful and courteous. The place was packed with Swifties in town for the Taylor Swift concert, and the limited staff did their best to accomodate all guests. There were a few housekeeping issues due to the circumstances. Staff helped to answer questions and helped to solve some problems that arose. We would book here again if we returned to Sydney.
Robert
Se hospedó 1 noche en febrero de 2024
Respuesta de Peter B el 25 mar. 2024
Dear Robert,Thank you for the stellar rating and for your understanding during a bustling time. We're overjoyed that our team could assist and make your stay enjoyable amidst the excitement of the concert. Your willingness to return is the highest compliment we could receive.We look forward to your next visit to Sydney!Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel
2/10 Terrible
AKARI
Viajó en grupo
19 mar. 2024
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Dear Akari,Thank you for taking the time to review your stay While I'm glad the room size met your expectations, it's clear we missed the mark on several other aspects of your experience, especially regarding the shower and toilet facilities. Please accept our sincerest apologies for the discomfort and inconvenience you experienced.We hope to have the opportunity to regain your trust and show you the level of quality and comfort you rightfully expect from us. Please feel free to reach out to our guest services team if you're willing to discuss your experience further.Kind regards,Guest Services, Sydney Potts Point Central Apartment Hotel
10/10 Excelente
Keith
19 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Location
Keith
Se hospedó 1 noche en marzo de 2024
Respuesta de Peter B el 25 mar. 2024
Dear Keith,Thank you for the top rating and for highlighting our location. We're delighted it contributed positively to your stay at Sydney Potts Point Central Apartment Hotel.Safe travels, and we hope to have the pleasure of your company again soon.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel
2/10 Terrible
COCO
Viajó en grupo
17 mar. 2024
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Dear Coco,Thank you for taking the time to share your experience. We sincerely apologise for the discrepancies between the room provided and the photo, as well as the lack of amenities and the issues you encountered. Your comfort is important to us, and we're addressing these concerns with the utmost urgency.We're glad, however, that our staff was able to assist you kindly with the check-in process. We hope to have another opportunity to provide you with the quality stay you deserve.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel
6/10 Aceptable
meijin
Viajó con su familia
16 mar. 2024
Le gustó: Personal y atención, servicios
No le gustó: Limpieza, estado de la propiedad e instalaciones
I have booked two rooms, one was on level one and it was very clean. The other one was in lower ground and noticed many bugs in the room
meijin
Se hospedó 1 noche en marzo de 2024
Respuesta de Peter B el 18 mar. 2024
Dear Meijin,Thank you for sharing your feedback. We're glad that you found the room on level one clean. However, we sincerely apologise for the issue you experienced with the room in the lower ground. We appreciate you bringing this to our attention, and we will ensure our housekeeping team addresses this issue promptly. We hope to have the opportunity to provide you with a better experience in the future. Please travel safely to your next destination.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel
4/10 Mediocre
Irem, Sydney
13 mar. 2024
No le gustó: Estado de la propiedad e instalaciones
Too small, photo’s deceiving
Irem
Se hospedó 2 noches en marzo de 2024
Respuesta de Peter B el 18 mar. 2024
Dear Irem,Thank you for sharing your feedback. We apologise if the size of our accommodation did not meet your expectations and if the photos gave a different impression. We strive to provide accurate representations of our accommodations, and we regret any misunderstanding.Your feedback is valuable to us as we continually work to improve our guest experience. We hope to have the opportunity to serve you better in the future. Please travel safely to your next destination.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel
10/10 Excelente
Ian
10 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
👍
Ian
Se hospedó 4 noches en marzo de 2024
Respuesta de Peter B el 18 mar. 2024
Dear Ian,Thank you for taking the time to rate your stay! We're thrilled to receive such a positive review and look forward to a return visit.Kind regards,Guest Services
10/10 Excelente
Michael Paul
Viajó por negocios
8 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place highly recommended
Michael Paul
Se hospedó 5 noches en marzo de 2024
Respuesta de Peter B el 18 mar. 2024
Dear Michael Paul,Thank you for your high recommendation and positive rating. We're thrilled that you found our place great. Your satisfaction is our top priority, and it's wonderful to know we met your expectations.We look forward to welcoming you back in the future. Please travel safely to your next destination.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel
4/10 Mediocre
Steven
24 feb. 2024
Steven
Se hospedó 3 noches en febrero de 2024
Respuesta de Peter B el 25 mar. 2024
Dear Steven,Thank you for choosing to stay with us. We're sorry to see that your experience may not have met your expectations. We value your feedback and would welcome any further details you could provide to help us improve.Wishing you safe travels, and we hope to have the opportunity to better serve you in the future.Kind regards,Guest ServicesPerth Ascot Central Apartment Hotel
8/10 Bueno
Don
Viajó con su pareja
17 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A great place for a short stay well located amongst the myriad of restos and shops in Kings Cross. Basic rooms with comfortable beds. Walls a bit thin but it’s an old building. Staff was excellent and wifi worked very well. A great affordable option close to transit for a short stay in Sydney.
Don
Se hospedó 1 noche en febrero de 2024
Respuesta de Peter B el 28 feb. 2024
Dear Don,Thank you for choosing to stay with us and for sharing your feedback. We're delighted that you found our location convenient and enjoyed the comfort of our beds. Your kind words about our staff are much appreciated.We acknowledge your comment about the thin walls due to the age of the building. We're continually working on improvements and your feedback is valuable in this process.We're glad that you found our hotel to be a great affordable option and we hope to welcome you back on your next visit to Sydney. Travel safely!Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel
8/10 Bueno
Elizabeth
Viajó con su pareja
15 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location 👌
Elizabeth
Se hospedó 1 noche en febrero de 2024
Respuesta de Peter B el 28 feb. 2024
Dear Elizabeth,Thank you for choosing Sydney Potts Point Central Apartment Hotel for your stay and for taking a moment to share your feedback. We're delighted you appreciated our great location and that it contributed positively to your experience with us. We aim to provide a convenient and enjoyable stay for all our guests, and your acknowledgment means a lot. We look forward to welcoming you back for another visit in the future.Kind regards,Guest Services, Sydney Potts Point Central Apartment Hotel
2/10 Terrible
Olivia
14 feb. 2024
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
ROACHES!!
Olivia
Se hospedó 5 noches en febrero de 2024
Respuesta de Peter B el 28 feb. 2024
Dear Olivia,Thank you for sharing your feedback. We're truly sorry that your experience did not meet your expectations. Please accept our sincere apologies for any discomfort caused by the issue you've mentioned. We take matters like this very seriously and have already alerted our housekeeping team to ensure such incidents are not repeated. We value your feedback and will use it to improve our services. We hope you will give us another opportunity to serve you better in the future.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel
8/10 Bueno
Ellen
Viajó con su pareja
12 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel had everything we needed, everything was in walking distance to shops etc. The staff were also very lovely.
Ellen
Se hospedó 4 noches en febrero de 2024
Respuesta de Peter B el 13 feb. 2024
Dear Ellen,Thank you for choosing to stay with us and for your positive review. We're delighted that our hotel met all your needs, and you found our location convenient for accessing shops. It's wonderful also that you found our staff lovely.We look forward to welcoming you back in the future. Safe travels to your next destination.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel
6/10 Aceptable
Dolores
9 feb. 2024
Dolores
Se hospedó 1 noche en enero de 2024
Respuesta de Peter B el 25 mar. 2024
Dear Dolores,Thank you for choosing to stay with us. We're committed to providing a great experience and would love to hear more about your stay. Your feedback is crucial in helping us improve.We hope to see you again and wish you safe travels to your next destination.Kind regards,Guest ServicesPerth Ascot Central Apartment Hotel
10/10 Excelente
VIC
3 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Private
VIC
Se hospedó 2 noches en febrero de 2024
Respuesta de Peter B el 6 feb. 2024
Dear Vic,Thank you for the five-star rating of Sydney Potts Point Central Apartment Hotel. We're thrilled to know your stay with us was to your complete satisfaction. If there are any highlights or particular aspects of your stay that made it exceptional, we would love to hear more about your experience.Looking forward to welcoming you back for another memorable visit.Kind regards, Guest Services, Sydney Potts Point Central Apartment Hotel.
8/10 Bueno
Christiane
Viajó con su familia
1 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Christiane
Se hospedó 3 noches en enero de 2024
Respuesta de Peter B el 6 feb. 2024
Dear Christiane,Thank you for your rating of 8 out of 10 for Sydney Potts Point Central Apartment Hotel. It's great to hear that you had a positive experience with us. We're committed to providing the best possible stay for our guests, and we welcome any specific feedback you may have on how we can achieve a perfect score next time.We look forward to the opportunity to host you again and aim for that 10 out of 10 on your next visit.Kind regards, Guest Services, Sydney Potts Point Central Apartment Hotel.
10/10 Excelente
athan
16 ene. 2024
Le gustó: Limpieza, personal y atención
athan
Se hospedó 1 noche en enero de 2024
Respuesta de PeterB el 22 ene. 2024
Dear Athan,Thank you for choosing to stay with us and for your excellent rating. We are thrilled that your experience was a positive one. Travel safely to your next destination and we look forward to welcoming you back.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel
2/10 Terrible
Ralf
Viajó con su pareja
6 ene. 2024
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Alt und sehr schmutzig
Ralf
Se hospedó 4 noches en diciembre de 2023
Respuesta de Peter B el 9 ene. 2024
Dear Ralf,Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung für das Sydney Potts Point Central Apartment Hotel auf Expedia zu hinterlassen.Wir bedauern sehr zu hören, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat und dass Sie die Sauberkeit und den Zustand des Hotels als unbefriedigend empfunden haben. Wir entschuldigen uns aufrichtig für diese Unannehmlichkeiten und nehmen Ihr Feedback sehr ernst.Wir hoffen, dass Sie trotz dieser Erfahrung eine angenehme Zeit in Sydney hatten und wünschen Ihnen für das kommende Jahr alles Gute. Wenn Sie sich in der Zukunft dazu entschließen sollten, uns noch eine Chance zu geben, werden wir sicherstellen, dass Ihre Erfahrung viel angenehmer ist.Wir wünschen Ihnen eine sichere Weiterreise zu Ihrem nächsten Ziel.Mit freundlichen Grüßen,GästeserviceSydney Potts Point Central Apartment Hotel
10/10 Excelente
Amardip
1 ene. 2024
Amardip
Se hospedó 3 noches en diciembre de 2023
Respuesta de Peter B el 9 ene. 2024
Dear Amardip,Thank you for choosing to stay with us on your visit to Sydney. Your high rating is greatly appreciated. We hope that you had a wonderful holiday season and wish you a fantastic year ahead. Safe travels to your next destination and we look forward to welcoming you back.Kind Regards,Guest Services,Sydney Potts Point Central Apartment Hotel
6/10 Aceptable
Jessica
27 dic. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
It’s decent….but not as advertised
I booked a specific room because I wanted extra space. The room I got was a shoebox. Staff just says the photos aren’t all accurate and that the rooms vary. The pictures are basically all random and do not actually equate to the exact type of room you are getting. I thought I was getting a large room with a sitting area, and glass shower. The room i actually got was barely big enough for my suitcase to open, and the flimsy shower curtain made sure the entire bathroom is full of water when you’re done showering. It was clean and it was safe feeling, but I’m not impressed with the lack of accuracy on the listings. Several reviews point this out too. Maybe management needs to update their photos and descriptions.
Jessica
Se hospedó 4 noches en noviembre de 2023
Respuesta de Peter B el 1 ene. 2024
Dear Jessica,Thank you for your feedback. We apologise for the inconvenience caused by the discrepancy between the photos and the actual room. We are working on updating our listings to reflect the accurate features and amenities of each room type. We appreciate your understanding and patience. We are glad to hear that you found the room clean and safe, and we hope you enjoyed your stay in Sydney. We hope to have another opportunity to welcome you back and provide you with a better experience.Kind Regards,Guest ServicesSydney Potts Point Central Apartment Hotel
8/10 Bueno
Paul
18 dic. 2023
Le gustó: Personal y atención
Paul
Se hospedó 3 noches en diciembre de 2023
Respuesta de PeterB el 21 dic. 2023
Dear Paul,Thank you for choosing to stay with us. We're pleased to hear about your positive experience at our hotel. If there are specific aspects you enjoyed or if there's anything we can do to enhance your next stay, please let us know. Travel safely to your next destination, and we look forward to hosting you again.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel
4/10 Mediocre
Bertil
18 dic. 2023
Bertil
Se hospedó 4 noches en diciembre de 2023
Respuesta de PeterB el 21 dic. 2023
Dear Bertil,Thank you for choosing to stay with us. We're sorry that your experience didn't meet your expectations. We value your feedback and will strive to improve our services. We hope to have the opportunity to welcome you back in the future.Travel safely to your next destination.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel
8/10 Bueno
Yasuhisa
Viajó con su pareja
17 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great view at the roof top
Yasuhisa
Se hospedó 6 noches en noviembre de 2023
Respuesta de PeterB el 18 dic. 2023
Dear Yasuhisa,Thank you for choosing to stay with us. We're delighted you enjoyed the great view from our rooftop. Your positive feedback is appreciated. Travel safely to your next destination, and we hope to welcome you back soon.Kind regards,Guest Services
10/10 Excelente
Junroe
17 dic. 2023
Le gustó: Personal y atención
Junroe
Se hospedó 4 noches en diciembre de 2023
Respuesta de PeterB el 18 dic. 2023
Dear Junroe,Thank you for choosing to stay with us. We are thrilled you gave us a perfect rating and that you enjoyed our hotel. We appreciate your feedback and your loyalty. We hope you had a wonderful time in Sydney and we look forward to welcoming you back again soon.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel
10/10 Excelente
Lisa, Seattle
Viajó con su familia
16 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had two separate reservations (two nights each) for the Family Room. Our initial Family Room (same floor as the rooftop) was decent. However, we were rewarded with quite the nice upgrade for our loyalty returning to the same accommodations, which was greatly appreciated. The upgraded Family Room was much more spacious with a wonderful view of the Sydney Tower Eye. Location was superb as it is within 5 minute walking distance to the Kings Cross train station and numerous dining options around Potts Point.
Lisa
Se hospedó 2 noches en diciembre de 2023
Respuesta de PeterB el 18 dic. 2023
Dear Lisa,Thank you for choosing to stay with us. We appreciate your kind words and your rating. We hope you had a fantastic time in Sydney and we look forward to seeing you again soon.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel
4/10 Mediocre
Cliente verificado
14 dic. 2023
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
Se hospedó 2 noches en diciembre de 2023
Respuesta de PeterB el 18 dic. 2023
Dear Valued Guest,Thank you for choosing to stay with us. We regret to learn that your experience fell short of expectations. We apologise for any shortcomings and we'll work to improve. Safe travels, and we hope for another opportunity to better serve you.Kind regards,Guest Services
8/10 Bueno
Charles Alexander
11 dic. 2023
Charles Alexander
Se hospedó 4 noches en diciembre de 2023
Respuesta de PeterB el 18 dic. 2023
Dear Charles Alexander,Thank you for choosing to stay with us. Your high rating motivates us to strive for excellence. Safe travels, and we look forward to hosting you again.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel
10/10 Excelente
Carmen, Hervey Bay
9 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The proximity to the CBD is excellent and within easy walking distance to the heart of the city and a few minute walk to the train station. Loved the quiet of the hotel location. Would stay again.
Carmen
Se hospedó 8 noches en noviembre de 2023
Respuesta de PeterB el 11 dic. 2023
Dear Carmen,Thank you for choosing to stay with us at Sydney Potts Point Central Apartment Hotels and for your perfect rating. We are thrilled that you enjoyed our excellent location, the quietness, and the easy access to the city and train station.We look forward to welcoming you back in the future. Safe travels to your next destination.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotels
10/10 Excelente
Michelle
9 dic. 2023
Michelle
Se hospedó 16 noches en noviembre de 2023
Respuesta de PeterB el 11 dic. 2023
Dear Michelle,Thank you for choosing to stay with us at Sydney Potts Point Central Apartment Hotel. We're thrilled to receive your perfect 10 out of 10 rating. If there are specific aspects of your stay that stood out or any suggestions you'd like to share, please feel free to do so. Travel safely to your next destination, and we hope to welcome you back.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel
10/10 Excelente
Alan
Viajó con su pareja
8 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Alan
Se hospedó 1 noche en diciembre de 2023
Respuesta de PeterB el 11 dic. 2023
Dear Alan,Thank you for choosing to stay with us. We appreciate your positive 5-star rating. If there are specific highlights from your stay or any areas where we can further enhance your experience, please let us know. Travel safely to your next destination, and we look forward to hosting you again.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel
4/10 Mediocre
Alexis
Viajó con su familia
4 dic. 2023
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Under delivered
Alexis
Se hospedó 6 noches en noviembre de 2023
Respuesta de PeterB el 6 dic. 2023
Dear Alexis,Thank you for choosing to stay with us. We regret that your experience fell short of expectations. We apologise for any inconveniences. Your feedback is valuable, and we'll work towards improvements. Should your travels bring you back to Sydney, we hope to have the opportunity to provide a more satisfying stay.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel
8/10 Bueno
Sabrina
1 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Sabrina
Se hospedó 2 noches en octubre de 2023
Respuesta de Peter B el 5 dic. 2023
Dear Sabrina,Thank you for choosing to stay with and we appreciate your positive rating. If you have any specific feedback to enhance your stay next time, please feel free to share. Safe travels to your next destination, and we hope to welcome you back.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel
8/10 Bueno
sylvain
Viajó con su pareja
1 dic. 2023
Le gustó: Limpieza, personal y atención, servicios
Property really quiet, friendly staff. Nice view from terrasse, but house keeping done only once on 6 days .
sylvain
Se hospedó 6 noches en noviembre de 2023
Respuesta de Peter B el 5 dic. 2023
Dear Sylvain,Thank you for choosing to stay with us. We're delighted you found our property quiet with friendly staff. It's wonderful that you enjoyed the nice view from the terrace. We apologise for any inconvenience regarding housekeeping; we are a self-serviced hotel and provide a full clean only once a week. We'll ensure our reception staff communicates this more effectively at check-in.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel
10/10 Excelente
Herbert
1 dic. 2023
Herbert
Se hospedó 4 noches en noviembre de 2023
Respuesta de Peter B el 5 dic. 2023
Dear Herbert,Thank you for choosing to stay with us. We are overjoyed that you gave us a perfect rating of 10 out of 10 and that you had a wonderful stay. We appreciate your positive feedback and your kind words and we look forward to seeing you again soon soon.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel
2/10 Terrible
Charlotte
Viajó con su pareja
30 nov. 2023
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Decent location close to King Cross station and a couple of supermarkets. However our room wasn’t very clean when we checked in, smelt like damp, mould all around the bathroom, non-working safe. Found the shower was leaking so for the first 2 days we had wet carpet in the room from when we checked in. It was finally resolved (albeit very botched) and with no apology. The housekeeping (even though it’s meant to just be basic) is very poor, bins never emptied and when we got the towels replaced we found one dumped on the floor by the toilet. Would not stay again.
Charlotte
Se hospedó 4 noches en noviembre de 2023
Respuesta de Peter B el 5 dic. 2023
Dear Charlotte,Thank you for choosing to stay with us. We are very sorry that you had a disappointing experience and apologise for the issues. We also apologise for the housekeeping service; we are a self-serviced hotel and provide a full clean once a week. We'll ensure our reception staff communicates this more effectively at check-in. We take your feedback very seriously, and we will work hard to improve our standards and communication. We hope you will give us another chance to serve you better in the future.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel
10/10 Excelente
Teagan
Viajó con su pareja
26 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good property, easy train ride into the city or 30 min walk.
Teagan
Se hospedó 2 noches en noviembre de 2023
Respuesta de PeterB el 30 nov. 2023
Dear Teagan,Thank you for choosing to stay with us. We're delighted you found our property convenient for exploring the city. Travel safely to your next destination, and we hope to welcome you back soon.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel
8/10 Bueno
Hoi Chung
24 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Hoi Chung
Se hospedó 6 noches en noviembre de 2023
Respuesta de PeterB el 30 nov. 2023
Dear HoiThank you for choosing to stay with us. We appreciate your feedback, and we're here to ensure your experience is exceptional. If there are specific details you'd like us to address, please share, and we look forward to hosting you again.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel
8/10 Bueno
Roderick
24 nov. 2023
Roderick
Se hospedó 4 noches en noviembre de 2023
Respuesta de PeterB el 18 dic. 2023
Dear Roderick,Thank you for choosing to stay with us at Sydney Potts Point Central Apartment Hotel. We hope you had a wonderful time exploring Sydney and we look forward to welcoming you back again soon.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel
8/10 Bueno
Alex
22 nov. 2023
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Spacious flat, good kitchen & bathroom.
Bed was realy comfortable with plenty of pillows.
I didnt use the cupboard but there was storage if needed.
I didnt arrive until late and hadnt been sent any instructions on how to access Out of Hours, so had to call through the emegency line.
Was there a week and only saw staff at reception maybe two or three times?
Alex
Se hospedó 7 noches en noviembre de 2023
Respuesta de PeterB el 27 nov. 2023
Dear Alex,Thank you for choosing to stay with us. We appreciate your feedback and the positive aspects you highlighted about the spacious flat, well-equipped kitchen, and comfortable bed. We apologise for any inconvenience regarding late arrival instructions and limited staff visibility during your stay. Your insights are valuable, and we'll work to improve communication and service. We hope to have the opportunity to welcome you back for a more seamless experience.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel
10/10 Excelente
seamus
Viajó con su pareja
20 nov. 2023
Le gustó: Limpieza, personal y atención
very good value for money, great location, would recommend
seamus
Se hospedó 1 noche en noviembre de 2023
Respuesta de PeterB el 20 nov. 2023
Dear Seamus,Thank you for choosing to stay with us at Sydney Potts Point. We're delighted to receive your positive rating and that you found our hotel to be very good value for money and in a great location. Your recommendation is highly appreciated. Travel safely to your next destination, and we hope to have the pleasure of welcoming you back.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel
10/10 Excelente
Gerlinde
19 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Gerlinde
Se hospedó 3 noches en noviembre de 2023
Respuesta de PeterB el 27 nov. 2023
Dear Gerlinde,Thank you for choosing to stay with us, and we're thrilled that you rated us 5 out of 5. Your feedback is greatly appreciated and encourages us to continue providing the best service to our guests. We hope to welcome you back in the future.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel
6/10 Aceptable
Rebecca
19 nov. 2023
Rebecca
Se hospedó 6 noches en noviembre de 2023
Respuesta de PeterB el 27 nov. 2023
Dear Rebecca,Thank you for choosing to stay with us We appreciate your feedback and we hope to welcome you back in the future.Kind regards,Guest ServicesCanberra Parklands Central Apartment Hotel
8/10 Bueno
Carlos
19 nov. 2023
Carlos
Se hospedó 2 noches en noviembre de 2023
Respuesta de PeterB el 20 nov. 2023
Dear Carlos,Thank you for choosing to stay with us. We appreciate your feedback. If there are specific aspects you enjoyed about your stay or areas where we can improve, please feel free to share. We value your input and hope to have the opportunity to enhance your experience on your next visit.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel