Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 427 de 1000 opiniones" "
10 - Excelente
427
Evaluación: 8 - Bueno. 364 de 1000 opiniones" "
8 - Bueno
364
Evaluación: 6 - Aceptable. 118 de 1000 opiniones" "
6 - Aceptable
118
Evaluación: 4 - Mediocre. 54 de 1000 opiniones" "
4 - Mediocre
54
Evaluación: 2 - Terrible. 37 de 1000 opiniones" "
2 - Terrible
37
8,6/10
Limpieza
8,6/10
Personal y atención
8,2/10
Servicios
8,2/10
Estado de la propiedad e instalaciones
8,0/10
Cuidado del medio ambiente
Opiniones
8/10 Bueno
MINH
Viajó en grupo
12 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean, comfortable stay. 7 min drive ( or 30 min walk) to Parramatta's vibrant restaurant area. Paid $20/day for hotel parking. There's facility for self check in when reception staff wasn't there.
MINH
Se hospedó 1 noche en abril de 2024
Respuesta de Jordan el 16 abr. 2024
Dear Minh,Thank you for your review!We are glad you found the hotel clean, comfortable and enjoyed our self check in/out kiosks.Thank you once again for your feedback, we hope to see you again soon.Kind Regards,
10/10 Excelente
Helen
17 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
O
Helen
Se hospedó 1 noche en marzo de 2024
Respuesta de Reception el 20 mar. 2024
Thank you for your review!
6/10 Aceptable
Gary
Viajó con su pareja
4 feb. 2024
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
The air conditioning was noisy when the thermostat cut in to the extent that we had a disturbed sleep.
The process of scanning for free parking was not straight forward, all paying guests should not have to do this.
Gary
Se hospedó 1 noche en febrero de 2024
Respuesta de Jordan el 7 feb. 2024
Dear Gary,We are sorry that you found the air conditioning noisy, unfortunately due to having a compressor in the room, all our AC units make a noise when running. We have taken your feedback regarding parking on board and will use it to improve into the future.King Regards,
10/10 Excelente
Arshdeep
Viajó en grupo
24 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent hotel
Arshdeep
Respuesta de Jordan el 24 ene. 2024
Dear Arshdeep,Thank you so much for your review, excellent score and kind words.We hope to welcome you back in the near future!Kind Regards,
8/10 Bueno
John
Viajó con su pareja
18 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was convenient and clean.
Parking which was free previously is now being charged.
John
Se hospedó 2 noches en enero de 2024
Respuesta de Jordan el 24 ene. 2024
Dear John,Thank you for providing your feedback on our hotel and your kind words about our location and cleanliness. We believe our parking fees are consistent with other hotels in the area.We hope to see you again soon!Kind Regards,
10/10 Excelente
AGEY
Viajó con su familia
8 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
AGEY
Se hospedó 4 noches en diciembre de 2023
Respuesta de Reception el 24 ene. 2024
Thanks for your review!
10/10 Excelente
Syed
Viajó con su familia y niños pequeños
26 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good peaceful spot. Would recommend coming in a car.
Syed
Se hospedó 3 noches en diciembre de 2023
Respuesta de Jordan el 28 dic. 2023
Dear Syed,Thank you for taking the time to leave us a review!We are glad to hear that you found the hotel location peaceful.Thank you once again for your feedback, we trust we will see you again soon!Kind Regards,
10/10 Excelente
Rachel
10 dic. 2023
Rachel
Se hospedó 1 noche en diciembre de 2023
Respuesta de Reception el 28 dic. 2023
Thank you for your review!
2/10 Terrible
Daniel
10 dic. 2023
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Daniel
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jordan el 28 dic. 2023
Dear Daniel,Thank you for taking the time to share your feedback on the hotel.Sorry to hear that your experience was not up to scratch, if you have any further specific feedback for areas that we could work on, please let us know.Despite your experience we hope you will consider staying with us again in the future to turn this around for you.Kind Regards,
10/10 Excelente
Maria
4 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The friendly & helpful staff
Maria
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jordan el 28 dic. 2023
Dear Maria,Thank you so much for your review and perfect score!We are thrilled to hear that you found our staff friendly and helpful, this is the feedback our team strives for.We hope to see you again soon!Kind Regards,
8/10 Bueno
Paul
3 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Paul
Se hospedó 1 noche en diciembre de 2023
Respuesta de Reception el 28 dic. 2023
Thank you for your review!
6/10 Aceptable
Rob
Viajó por negocios
2 dic. 2023
No le gustó: Limpieza, estado de la propiedad e instalaciones
Too old
Too old and not clean enough to call 4.5 star
Rob
Se hospedó 1 noche en noviembre de 2023
Respuesta de Reception el 28 dic. 2023
Dear Rob,Thank you for your review.We are always taking guest feedback on board to see how we can make our property more comfortable, thank you for your feedback.Kind Regards,
8/10 Bueno
Larry
27 nov. 2023
Larry
Se hospedó 1 noche en noviembre de 2023
Respuesta de Reception el 28 dic. 2023
Thank you for your review!
8/10 Bueno
Caroline
Viajó con su familia
19 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
On a major road, no surrounding restaurants etc. Cold and windy
Caroline
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jordan el 19 nov. 2023
Dear Caroline,Thank you for your review, we appreciate you taking the time to provide us your valuable feedbackKind Regards,
6/10 Aceptable
Scott
Viajó con su familia
11 nov. 2023
Buffet breakfast hot food was cold, despite being told on two occasions new food was brought out, still cold. Took ten minutes to get tomato sauce filled up, cook disappeared for 10 mins. Won’t be doing the buffet breakfast again, very poor service and food!
Scott
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jordan el 12 nov. 2023
Dear Scott,Thank you for your review!We acknowledge your feedback in regards to breakfast in our stock café and are sorry that your experience did not meet our usual high standard of service. I have passed on your feedback to our food and beverage manager to see where things could be done better.Despite the above, we hope to welcome you back to our hotel soon to turn your experience around!Kind Regards,
10/10 Excelente
Jayne
Viajó por negocios, Viajó con su familia
9 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We were super impressed with the accommodation and ease of parking which was a big thing for us. The staff were very friendly and efficient too.
Jayne
Se hospedó 2 noches en noviembre de 2023
Respuesta de Jordan el 9 nov. 2023
Dear Jayne,Thank you so much for taking the time to review our hotel!We are so glad to hear you were impressed with our rooms, parking and staff.We trust we will see you again in the near future!Kind Regards,
10/10 Excelente
Andrew
6 nov. 2023
Andrew
Se hospedó 1 noche en noviembre de 2023
Respuesta de Reception el 8 nov. 2023
Thanks for your review!
10/10 Excelente
Sonia
2 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Sonia
Se hospedó 1 noche en octubre de 2023
Respuesta de Reception el 2 nov. 2023
Thank you for your review!
8/10 Bueno
Jim
Viajó con su pareja
27 oct. 2023
Le gustó: Servicios
Terrific Large Bed
Jim
Se hospedó 1 noche en octubre de 2023
Respuesta de Jordan el 29 oct. 2023
Dear Jim,Thank you for taking the time to leave us a review.I am glad that you enjoyed our super king beds.We hope to welcome you back soon!
6/10 Aceptable
anthony
22 oct. 2023
Le gustó: Limpieza, personal y atención
No le gustó: Comodidad de la habitación
anthony
Se hospedó 2 noches en octubre de 2023
Respuesta de Jordan el 29 oct. 2023
Dear Anthony,Thank you for your review!Kind Regards,
8/10 Bueno
Courtney
16 oct. 2023
Courtney
Se hospedó 2 noches en septiembre de 2023
Respuesta de Reception el 5 nov. 2023
Thanks for your review!
10/10 Excelente
Amy
Viajó con su familia y niños pequeños
15 oct. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great friendly staff, easy to find your rooms. Access to public transport for the event we attended. Arranged my the property.
Amy
Se hospedó 1 noche en octubre de 2023
Respuesta de Rydges el 21 oct. 2023
Hi Amy,We're happy to hear that your stay was so wonderful, especially during your event at Olympic park! We appreciate your kind words about our staff and service and happy to know that your needs and expectations were met. Look forward to your next stay with us. Call us if there's anything we can help you with.
6/10 Aceptable
Sarah
15 oct. 2023
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Sarah
Se hospedó 1 noche en octubre de 2023
Respuesta de Rydges el 21 oct. 2023
Hi Sarah,Thanks for taking the time to review our hotel. We are so pleased that you enjoyed your stay with us and hope to see you again soon. Kind Regards, The Rydges Parramatta team
6/10 Aceptable
Mark
8 oct. 2023
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Mark
Se hospedó 2 noches en octubre de 2023
Respuesta de Reception el 10 oct. 2023
Thank you for your review!
8/10 Bueno
erica
8 oct. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I booked a room for the Kiss concert, and I could not fault my stay. The room was clean, the staff where very helpful and the amenities were convenient. I would definitely recommend the hotel to anyone who needs to stay in Parramatta.
erica
Se hospedó 2 noches en octubre de 2023
Respuesta de Jordan el 10 oct. 2023
Dear Erice,We are so glad that you enjoyed your stay for the Kiss concert, thank you for your kind words about our staff and hotel amenities.We hope to welcome you back soon!Kind Regards,
8/10 Bueno
Kate
2 oct. 2023
Kate
Se hospedó 2 noches en septiembre de 2023
Respuesta de Reception el 3 oct. 2023
Thank you for your review!
10/10 Excelente
Lyn
22 sept. 2023
Lyn
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jordan el 24 sept. 2023
Thank you for your review!
8/10 Bueno
Tony
22 sept. 2023
Tony
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jordan el 24 sept. 2023
Thank you for your review!
8/10 Bueno
Brigid
17 sept. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Brigid
Se hospedó 6 noches en septiembre de 2023
Respuesta de Jordan el 19 sept. 2023
Thank you for your review!
8/10 Bueno
RITSUKO
16 sept. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
RITSUKO
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jordan el 22 sept. 2023
Thanks for your review!
8/10 Bueno
Mark
Viajó por negocios
10 sept. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Mark
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jordan el 12 sept. 2023
Dear Mark,Thank you for taking the time to leave your feedback, we trust you enjoyed your stay and hope to see you back soon!Kind Regards,
6/10 Aceptable
Melissa
5 sept. 2023
No le gustó: Limpieza
My room was not clean. Hair in the bathroom sink. Coffee table and bench tops covered with sticky substance. Person at front desk not very welcoming. Nothing in room to tell me about facilities in hotel. I.e. restaurant times of opening, menus etc.
Found breakfast the next morning in cafe. Buffet. Bacon and eggs (scrambled) stone cold. There was a sign on buffet saying you could request your eggs in any way you like but couldn't find anyone to request this. Two girls clearing tables later..did not speak to any of the guests in cafe. Overall a disappointing experience
Melissa
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jordan el 7 sept. 2023
Dear Melissa,We are very sorry to hear that you encountered cleanliness issues with the hotel, along with the attitude of our staff, please rest assured we have passed on your concerns to the relevant team for investigation and action.Please note, due to COVID and reduced touch points, you are able to collect a welcome brochure with all the hotel's information and menus from our 24/7 reception.We hope despite the above you give us a chance to turn this around soon!Kind Regards,
10/10 Excelente
Timothy
Viajó en grupo
3 sept. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff were polite, and friendly. Not pretentious, not over bearing. The room was clean and the hotel appears to be well maintained.
The only opportunity I could see to make things better would be to get sheets the fit the mattresses. It did not affect my stay, but without it been tucked in I though that could be done better.
Timothy
Se hospedó 3 noches en agosto de 2023
Respuesta de Jordan el 7 sept. 2023
Dear Timothy,We are so glad to hear your excellent feedback in regards to our staff and the hotel in general. Please be advised that all our beds are brand new super kings size and our linen supplier are sill catching up with the new sheets.We look forward to welcoming you back soon!Kind Regards,
8/10 Bueno
Wayne
Viajó por negocios, Viajó con su familia
28 ago. 2023
Le gustó: Servicios
Loved the beds, upgrade we were given, and room service food was amazing.
Very noisy location.
Wayne
Se hospedó 7 noches en agosto de 2023
Respuesta de Jordan el 30 ago. 2023
Dear Wayne,We are so glad you enjoyed your stay and room service offering. We are sorry you found your room noisy, please be aware that you can request a room at the rear of the hotel for your next stay.We hope to see you again soon!Kind Regards,
10/10 Excelente
Christian
Viajó con su familia
21 ago. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Having a shuttle bus to go to concert
Christian
Se hospedó 1 noche en agosto de 2023
Respuesta de Jordan el 22 ago. 2023
Dear Christian,We are so glad you enjoyed your stay and were able to make use of our shuttle bus. We hope to be able to welcome you back to our hotel soon!Kind Regards,
8/10 Bueno
Allan
Viajó con su familia
21 ago. 2023
Le gustó: Personal y atención
Nice staff & great Breakfast
Allan
Se hospedó 1 noche en agosto de 2023
Respuesta de Jordan el 22 ago. 2023
Dear Allan,We are thrilled that you enjoyed our staff and breakfast offering.We than you for your feedback and hope that you will consider us again in the future!Kind Regards,
2/10 Terrible
Lyn, Hawthorn
20 ago. 2023
Lyn
Se hospedó 2 noches en agosto de 2023
Respuesta de Jordan el 12 sept. 2023
Dear Lyn,We are sorry to hear that your stay fell short of the high standard that we strive to achieve, if you have any more specific feedback that you would like us to address, please do let us know.We hope you will give us another chance soon!Kind Regards,
6/10 Aceptable
Sacha
Viajó con su familia, Viajó en grupo
20 ago. 2023
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
All in all the property was good. We had trouble checking in which has resulted in me paying double. The air con in our room wasn’t working and we had a technician in there for close to 40mins trying to fix it. We had to ask him to leave as we needed to get ready to leave for our event.
Sacha
Se hospedó 1 noche en agosto de 2023
Respuesta de Jordan el 20 ago. 2023
Dear Sacha,We are sorry that you were overcharged, we had a major system error on this day with our payment system, along with the issues with our AC system, we have logged this for maintenance.We thank you again for your feedback and hope to welcome you back soon!Kind Regards,
8/10 Bueno
Belinda
17 ago. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Room Service needs to go later for big events
Belinda
Se hospedó 1 noche en agosto de 2023
Respuesta de Jordan el 19 ago. 2023
Dear Belinda,We thank you for your review, we are sorry that you found our room service offering was not open late enough. We have passed on the relevant team for consideration.We hope to see you again soon!Kind Regards,
10/10 Excelente
Nichole
Viajó con su pareja
10 ago. 2023
Le gustó: Servicios
Great Motel. Restaurant provided high quality dishes. Location was excellent as was staff
Nichole
Se hospedó 1 noche en agosto de 2023
Respuesta de Jordan el 11 ago. 2023
Dear Nichole,We are so glad we were able to empress you with our food and beverage offering, staff and location.We hope to welcome you back to our hotel soon!Kind Regards,
10/10 Excelente
gina
Viajó con su familia
9 ago. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great check in process - all hotels should have that easy process. Bed was fabulous - room was spacious and very comfortable.
gina
Se hospedó 1 noche en agosto de 2023
Respuesta de Jordan el 11 ago. 2023
Dear Gina,We are thrilled to see your perfect score and are glad that you enjoyed our self check in system, we are also glad you found the room comfortable.See you soon!Kind Regards,
4/10 Mediocre
Lyn, Hawthorn
8 ago. 2023
Lyn
Se hospedó 4 noches en julio de 2023
Respuesta de Jordan el 7 sept. 2023
Dear Lyn,Thank you for leaving us your feedback, we are sorry to hear of your rating, please let us know if you have any further specific feedback to allow us to improve our service offering.Kind Regards,
10/10 Excelente
Juleen
Viajó por negocios
27 jul. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Yes i would stay there again
Juleen
Se hospedó 3 noches en julio de 2023
Respuesta de Jordan el 28 jul. 2023
Dear Juleen,We are glad you enjoyed your stay, we looks forward to seeing you again!Kind Regards,
8/10 Bueno
Lisa
Viajó por negocios
4 jul. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Working near by so this property is very convenient but it also has very comfortable beds.
Lisa
Se hospedó 1 noche en junio de 2023
Respuesta de Jordan el 7 jul. 2023
Dear Lisa,Thank you for your review!We are glad that you enjoyed our location and Rydges "Dream Beds".We would be delighted to welcome you back soon!Kind Regards,
6/10 Aceptable
Fahim
Viajó con su familia
2 jul. 2023
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Did not fulfil my expectations.
Fahim
Se hospedó 6 noches en junio de 2023
Respuesta de Jordan el 2 jul. 2023
Dear Fahim,Thank you for your feedback, we are sorry to hear that your stay fell short of your expectations, please feel free to contact the hotel if you have any more specific feedback we can use to help improve our service offering to our future guests.We hope you will consider staying again in the future.Kind Regards,
10/10 Excelente
Kerrie
Viajó con su familia
27 jun. 2023
Le gustó: Personal y atención, estado de la propiedad e instalaciones
This was a comfortable overnight stay.
Kerrie
Se hospedó 1 noche en junio de 2023
Respuesta de Jordan el 1 jul. 2023
Dear Kerrie,We are glad you enjoyed your stay, we hope to welcome you back again soon!Thank you for your review!Kind Regards,
6/10 Aceptable
indira, Marina del Rey
27 jun. 2023
indira
Se hospedó 8 noches en junio de 2023
Respuesta de Reception el 22 jul. 2023
Thank you for your review!
8/10 Bueno
Lisa
14 jun. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The air conditioning is set to house dead people otherwise all good.
Lisa
Se hospedó 1 noche en junio de 2023
Respuesta de Jordan el 14 jun. 2023
Dear Lisa,We are sorry that you did not like the temperature of the air conditioning, we will have this passed on to our maintenance team for review, but are pleased you enjoyed the rest of your stay.We thank you for taking the time to leave a review and hope to welcome you back soon.Kind Regards,
2/10 Terrible
Bradley
13 jun. 2023
Bradley
Se hospedó 2 noches en junio de 2023
Respuesta de Reception el 7 jul. 2023
Dear Bradley,Thank you for your review, we are sorry we fell short of your expectations, please feel free to contact our hotel to provide any further specific feedback you may have.Kind Regards,