Bar en el lobby

Opiniones sobre Rydges Campbelltown

4.5 out of 5
Rydges Campbelltown
15 Old Menangle Road, Campbelltown, NSW

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 531 de 999 opiniones" "
Evaluación: 8 - Bueno. 315 de 999 opiniones" "
Evaluación: 6 - Aceptable. 97 de 999 opiniones" "
Evaluación: 4 - Mediocre. 40 de 999 opiniones" "
Evaluación: 2 - Terrible. 16 de 999 opiniones" "

9,2/10

Limpieza

8,8/10

Personal y atención

8,8/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Russell

Viajó con su familia
The property was adequate. For an Executive King Room I believe it was definitely over priced and over hyped.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Stacey

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
All of the above. We loved everything about Rydges. We will be back and we can’t wait for our next experience. Thankyou for your hard work and thankyou for making our stay pleasurable. The deluxe apartment is amazing.
Se hospedó 4 noches en enero de 2024
Respuesta de Erinn (Duty Manager) el 10 feb. 2024
Dear Stacey,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erinn - Duty Manager

8/10 Bueno

Rahele

Se hospedó 1 noche en enero de 2024
Respuesta de Erinn (Duty Manager) el 10 feb. 2024
Dear Rahele,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erinn - Duty Manager

10/10 Excelente

Matthew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Erinn (Duty Manager) el 20 ene. 2024
Dear Matthew,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erinn - Duty Manager

8/10 Bueno

Claudelle

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was great and accommodating Breakfast needs different options for different days, mugs and hotter water for tea
Se hospedó 3 noches en enero de 2024
Respuesta de Erinn (Duty Manager) el 20 ene. 2024
Dear Claudelle,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erinn - Duty Manager

6/10 Aceptable

Eleanor

Se hospedó 1 noche en enero de 2024
Respuesta de Erinn (Duty Manager) el 14 ene. 2024
Hi Eleanor, Thank you for such a great review, we look forward to welcoming you back to our hotel soon.Kind regards, Erinn - Duty Manager

6/10 Aceptable

Stephen

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Rooms need maintenance and beds need to be replaced.
Se hospedó 1 noche en enero de 2024
Respuesta de Erinn (Duty Manager) el 14 ene. 2024
Hi Stephen, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Erinn - Duty Manager

10/10 Excelente

Nicole

Se hospedó 1 noche en diciembre de 2023
Respuesta de Erinn (Duty Manager) el 14 ene. 2024
Hi Nicole, Thank you for such a great review, we look forward to welcoming you back to our hotel soon.Kind regards, Erinn - Duty Manager

10/10 Excelente

paul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything was great from book in to book out and great beds.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Erinn el 21 dic. 2023
Dear Paul,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erinn (Duty Manager)

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great stopover
Our short stopover was excellent. The room was clean, the bed was comfortable and the block out curtains were fantastic.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Erinn el 21 dic. 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erinn (Duty Manager)

6/10 Aceptable

Katherine

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely room, rude kitchen staff :(
Room was beautiful. Bed was super Comfortable Thankyou. I have never had to leave a bad review for any hotel so this is an unfortunate first for me.. The staff were rude and pre occupied at breakfast. They had a private function to set up for in a separate area and made it very obvious they were not there to assist or cater to other guests in the main restaurant. One staff member was very extremely rude when I asked about the location of the hot water. She was very frustrated and showed me a smaller jug to use only to be burned when she attempted to pour the water for me out of frustration. It was so horrible :(
Se hospedó 1 noche en diciembre de 2023
Respuesta de Erinn el 21 dic. 2023
Dear Katherine,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. This has been passed onto our hotel managers for the appropriate teams. Sincerely,Erinn (Duty Manager)

10/10 Excelente

Ellie

Se hospedó 1 noche en diciembre de 2023
Respuesta de Erinn el 21 dic. 2023
Dear Ellie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erinn (Duty Manager)

10/10 Excelente

Cody

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Erinn el 21 dic. 2023
Dear Cody,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erinn (Duty Manager)

10/10 Excelente

Barry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great hotel and rooms are perfectly fitted out.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Erinn el 21 dic. 2023
Dear Barry,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erinn (Duty Manager)

10/10 Excelente

Anne-Maree

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
So convenient and close to the Clubb where our function was being held.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jacque (Duty Manager) el 5 dic. 2023
Hi Anne-Maree, thanks for your awesome review! It's such an asset to have the Campbelltown Catholic Club so close to the hotel. We look forward to welcoming you back at Rydges Campbelltown again soon! Regards, Jacque (Duty Manager)

2/10 Terrible

SANDRA

Se hospedó 5 noches en noviembre de 2023
Respuesta de Jacque (Duty Manager) el 5 dic. 2023
Hi Sandra, thanks for your review! We look forward to welcoming you back at Rydges Campbelltown again soon! Regards, Jacque (Duty Manager)

6/10 Aceptable

Leslie

Se hospedó 1 noche en noviembre de 2023
Respuesta de Jacque (Duty Manager) el 5 dic. 2023
Hi Leslie, thanks for your great review! We look forward to welcoming you back at Rydges Campbelltown again soon! Regards, Jacque (Duty Manager)

8/10 Bueno

Melissa

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room suitable for overnight stay. Mattresses were too soft and not suitable for extended stay.
Se hospedó 1 noche en octubre de 2023
Respuesta de Jacque (Duty Manager) el 5 dic. 2023
Hi Melissa, thanks for your awesome review! We understand that everyone has a different mattress preference, we are sorry to hear we did not meet your expectations. We look forward to welcoming you back at Rydges Campbelltown again soon! Regards, Jacque (Duty Manager)

10/10 Excelente

Shannen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Awesome stay 😊,
Se hospedó 2 noches en octubre de 2023
Respuesta de Jacque (Duty Manager) el 5 dic. 2023
Hi Shannen, thanks for your wonderful review! We look forward to welcoming you back at Rydges Campbelltown again soon! Regards, Jacque (Duty Manager)

10/10 Excelente

karen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Jacque (Duty Manager) el 5 dic. 2023
Hi Karen, thanks for your awesome review! We look forward to welcoming you back at Rydges Campbelltown again soon! Regards, Jacque (Duty Manager)

8/10 Bueno

Jonathan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Restful stay.
Really appreciated the friendly, efficient staff at the restaurant. Delicious food well cooked and presented. Enjoyed the evening meal very much! Room was quiet, clean and pleasant. A good and restful stay to break up the drive from Nth Qld to Melbourne. A quality accommodation.
Se hospedó 1 noche en octubre de 2023
Respuesta de Jacque (Duty Manager) el 5 dic. 2023
Hi Jonathan, thanks for your amazing review! It's so great to hear you enjoyed your meals with OTIS Bar & Grill and the hotel rooms as well. We look forward to welcoming you back at Rydges Campbelltown again soon! Regards, Jacque (Duty Manager)

4/10 Mediocre

Josephus

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Housekeeping just walks in on you.
Se hospedó 1 noche en octubre de 2023
Respuesta de Jacque (Duty Manager) el 5 dic. 2023
Hi Josephus, thanks for your feedback! I am sorry to hear this, I have passed this information on to our Housekeeping Manager to address with the entire team. Regards, Jacque (Duty Manager)

10/10 Excelente

Walter

Se hospedó 1 noche en octubre de 2023
Respuesta de Jacque (Duty Manager) el 5 dic. 2023
Hi Walter, thanks for your awesome review! We look forward to welcoming you back at Rydges Campbelltown again soon! Regards, Jacque (Duty Manager)

4/10 Mediocre

Cliente verificado

Viajó por negocios
No le gustó: Limpieza, comodidad de la habitación
Broken iron table. DYI shower. Dirty shower area
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Marcial

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Jessica

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

daniel

Se hospedó 1 noche en septiembre de 2023
Respuesta de Jacque (Duty Manager) el 5 dic. 2023
Hi Daniel, thanks for your awesome review! We look forward to welcoming you back at Rydges Campbelltown again soon! Regards, Jacque (Duty Manager)

10/10 Excelente

Jaesuk

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
호텔 컨디션이 아주 좋아요
위치가 좀 아쉽지만 호텔 컨디션은 아주 좋았습니다.
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Dana Lee

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A fuss free, easy stay. Shops and facilities within convenient walking distance. Rydges is back from the main roads in a quiet, safe location. Definitely the nicest hotel in this area. Thank you for a lovely stay. A
Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

Shannen

Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Anne Marie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was so close to everything.
Se hospedó 3 noches en agosto de 2023

10/10 Excelente

katie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great hotel, very central, great vibe.
Over was fab Room was super clear and spacious, well priced. The hotel bar is exceptional and has an onsite micro brewery. Hotel is next door to the Catholic club which has great meals and entertainment. We were very pleasently surprised
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Cliente verificado

Viajó por negocios
changes to booking would not be accommodated.
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Linda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
A lovely lady at reception - late at night when we checked in "Sarah", so helpful.
Se hospedó 3 noches en julio de 2023

8/10 Bueno

wonseok

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en junio de 2023
Respuesta de Erinn (Duty Manager) el 24 jul. 2023
Dear Wonseok,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erinn (Duty Manager)

10/10 Excelente

Lindsay

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Proximity of venue to our intended destination was perfect. Rooms were well maintained and spacious. Breakfast was good. Staff just lovely. Would stay here again.
Se hospedó 1 noche en junio de 2023
Respuesta de Erinn (Duty Manager) el 24 jul. 2023
Dear Lindsay,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erinn (Duty Manager)

8/10 Bueno

Peter

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
All good
Se hospedó 1 noche en junio de 2023
Respuesta de Erinn (Duty Manager) el 24 jul. 2023
Dear Peter,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erinn (Duty Manager)

6/10 Aceptable

Tegan

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Doesn’t actually have a pool - there is a fitness one but for over 14 years So not much to do in the hotel space for kids
Se hospedó 1 noche en junio de 2023
Respuesta de Erinn (Duty Manager) el 21 jun. 2023
Dear Tegan,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Erinn (Duty Manager)

10/10 Excelente

Mike

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
-
Se hospedó 1 noche en junio de 2023
Respuesta de Erinn (Duty Manager) el 24 jul. 2023
Dear Mike,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erinn (Duty Manager)

10/10 Excelente

Tabitha

Se hospedó 2 noches en mayo de 2023
Respuesta de Erinn (Duty Manager) el 24 jul. 2023
Dear Tabitha,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erinn (Duty Manager)

10/10 Excelente

Ivan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de Erinn (Duty Manager) el 31 may. 2023
Dear Ivan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erinn (Duty Manager)

4/10 Mediocre

Christopher

Le gustó: Limpieza
No le gustó: Personal y atención
Poor value for money. Priced like Darling Harbour but in arguably one of the worst areas in Sydney. Property engages in corporate price gouging.
Se hospedó 2 noches en mayo de 2023
Respuesta de Erinn (Duty Manager) el 28 may. 2023
Dear Christopher,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Rydges Campbelltown

10/10 Excelente

Aimy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de Erinn (Duty Manager) el 28 may. 2023
Dear Aimy,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excelente

Samantha

Se hospedó 3 noches en febrero de 2023
Respuesta de Erinn (Duty Manager) el 31 may. 2023
Dear Samantha,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erinn (Duty Manager) Rydges Campbelltown

10/10 Excelente

Richard

Se hospedó 3 noches en abril de 2023
Respuesta de Erinn (Duty Manager) el 28 may. 2023
Dear Richard,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excelente

Shane, Darwin

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really comfortable and clean rooms. Front of house staff were very friendly. Enjoyed my stay here.
Respuesta de Rydges Campbelltown Team el 9 abr. 2023
Dear Shane, Thanks for taking the time to share your stay with us. We’re thrilled to hear you enjoyed our comfortable rooms and friendly staff. We pride ourselves on providing exceptional service to all our guests and are glad to hear you experienced this throughout your stay.It was a pleasure to host you and we hope to welcome you back soon! Kind regards,

10/10 Excelente

Neil, Greensborough

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Colocated with the Catholic Club, plenty of food options during the day. Breakfast was excellent and can be partly paid by not having the room cleaned each day. Room was well appointed and more than happy to stay again. Staff were pleasent and proffesional.
Se hospedó 4 noches en marzo de 2023
Respuesta de Rydges Campbelltown Team el 1 abr. 2023
Dear Neil, Thank you for taking the time to tell us how you enjoyed your stay! It was our pleasure to host you. We hope to welcome you back soon,

8/10 Bueno

Matthew

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2023
Respuesta de Rydges Campbelltown Team el 1 abr. 2023
Dear Matthew, Thank you for taking the time to let us know you enjoyed your stay! If there is anything we can improve on please let us know. We hope to welcome you back soon,

10/10 Excelente

Tracey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Respuesta de Rydges Campbelltown Team el 1 abr. 2023
Dear Tracey, Thank you for taking the time to let us know you enjoyed your stay! We hope to welcome you back soon,