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Opiniones sobre Mountain Heritage Hotel

4.5 out of 5
Mountain Heritage Hotel
Apex & Lovel Streets, Katoomba, NSW

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 470 de 997 opiniones" "
Evaluación: 8 - Bueno. 357 de 997 opiniones" "
Evaluación: 6 - Aceptable. 126 de 997 opiniones" "
Evaluación: 4 - Mediocre. 34 de 997 opiniones" "
Evaluación: 2 - Terrible. 10 de 997 opiniones" "

8,8/10

Limpieza

8,6/10

Personal y atención

8,6/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Eduardo

Se hospedó 1 noche en marzo de 2023
Respuesta de Guest Services el 25 mar. 2023
Hello Eduardo, thank you for choosing to stay at hotel Mountain Heritage. It is fantastic to hear you really enjoyed your stay. Take care & safe travels.

10/10 Excelente

Claudia M

Se hospedó 1 noche en marzo de 2023
Respuesta de Guest Services el 25 mar. 2023
Hello Claudia, thank you for choosing to stay at hotel Mountain Heritage. It is fantastic to hear you had such a great stay. We look forward to welcoming you back again one day.

10/10 Excelente

Gregory

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Joanne, Crestview

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
Views, service, food, atmosphere
Se hospedó 5 noches en marzo de 2024

6/10 Aceptable

deborah

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Staff is great. Room clean and bed comfy. The property is run down. Main corridors are musty. It is up a steep hill from the cbd making it not highly walkable.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Naotaka

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Liat

Se hospedó 1 noche en enero de 2024

8/10 Bueno

Tyson

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
View and dinning excellent!

10/10 Excelente

Jane

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Christopher

Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Tony

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Peter

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Loreto

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios
Heritage hotel with spectacular views & a nostalgic charm as well as pianist playing in the bar area to enjoy a drink & snack. Stayed 3 nights though overpriced. Unfortunately housekeeping was lacking as beds left unmade, dirty tea cups, snot on one of the pillow cases, carpet need a thorough clean to remove their odour.

10/10 Excelente

Ian, Parkdale

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A very pleasant venue and ambience. Excellent views of the Blue Mountains. The staff were all extremely friendly and courteous. Wonderful heritage experience.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Tuija

Viajó con su familia
Le gustó: Personal y atención, comodidad de la habitación
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Helen

Viajó en grupo
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Disappointing
Staff is great. Clean and tidy. Good location. Hotel is old and dated. Shower didn’t work well. TV didn’t work. Too make it all worse, the kitchen closed earlier than scheduled so we didn’t get breakfast. Despite the lovely front and bar staff we won’t be returning.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Alan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely property with eclectic furnishings. My only concern was when walking to the property from the station I was faced with steep stairs. Carrying my luggage up them I considered almost dangerous. It was only after that I found a safer option at the back. There were no signs indicating this alternative entrance to the building.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was perfect except our stay too short. We're really loooking forward to going back. It's not often one experiences 'a perfect stay' with polite and authentic hospitality. Making one feel really special, still happens here!
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Douglas

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Happy with our choice. Easy walk from the railway station and to the "main drag". Nice "old world" charm, reminiscent of the good old days but with updated facilities. We had a front room with nice views. Comfortable bed and nice bathroom. Nice, helpful staff.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Mark

Viajó con su pareja
Le gustó: Personal y atención, servicios
No le gustó: Limpieza
The property was good and unique but the house keeping was poor as there was dust in thevrooms, the towels were not changed .
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Kehzad

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Daniel

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quiet, old, charming hotel. The staff is really friendly and helpful. Lovely dining room. With the quiet comes the walk. It's not far - only about 1000 yards from the train station - but there are lots of hills in Katoomba. Dragging our oversized suitcases from the train station was a pain. But it was a small price to pay.
Se hospedó 3 noches en noviembre de 2023

8/10 Bueno

Yu

Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Rick

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Cxx
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Suzanne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful views and the hotel had "old world charm". Staff were very friendly and I loved the lavender margarita!
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Michael

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice and friendly.
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Natalie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Keitrah

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Enjoyed our stay. The lounge was lovely to fit and read a book.
Se hospedó 4 noches en noviembre de 2023

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Feifei

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to railway station, clean and have good views of the room
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Sharon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en noviembre de 2023

4/10 Mediocre

Martin

Viajó con su pareja
No le gustó: Personal y atención
We were welcomed in a very friendly manner by Nigel. The views from our room were wonderful. However, night roadworks outside kept us awake until 3am. The hotel should have been aware that this would be happening and made guests aware. After finally getting to sleep after 3am, we were then woken by music at 6:30am. We were above the restaurant and the music coming from the speakers in the restaurant ceiling, came up through the floorboards into our room. We informed attendant at checkout who was not interested and said "see you next time". We will not be back.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Karl

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quick stay. In early evening and gone again early morning. Great checkin, room, bar, breakfast and of course the great views Definitely would recommend and hope to come back again - for longer though
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Ricardo

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Well kept facilities, friendly staff
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Lisa

Viajó con su pareja
Le gustó: Servicios
We really enjoyed our stay at the Heritage Mountain Hotel. The staff were excellent and catered to each guests needs. We enjoyed relaxing in the lounge after our busy day hiking and sightseeing in the Blue Mountains. We loved having a drink and watching the sunset, while listening to the pianist.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Nicole, Birkdale

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Old world charm in spades. Very authentic with very welcoming staff and great food.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

STEPHEN

Le gustó: Limpieza
Authentic
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

john

Le gustó: Limpieza, personal y atención
Great old style character befitting this beautiful old property.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Karen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
We stayed in the spa room with mountsin views and it was amazing. The room was large, well set out with a very roomy bathroom. Plenty of parking and the staff were very friendly.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

John

Viajó con su pareja
A period property that was roomy and had a excellent restaurant. While period in nature it was a bit tired. Very step staircases especially when carrying suitcases.
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Rowanna

Viajó con su pareja
Le gustó: Personal y atención
We had a great stay at this historic hotel. The view from our room was incredible, the proximity to Katoomba St made it easy to walk in of an evening to enjoy the local restaurants. We also loved the piano bar and breakfast at Mountain Heritage. We would love to come back to enjoy another stay and dinner sometime. The hotel could do with a bit of TLC and attention to detail including making sure windows and mirrors are cleaned properly and mould is removed from bathrooms. The staff made sure we were well looked after and I would recommend this place to others willing to look past the little things and wanting to enjoy a relaxing stay in a beautiful classic stlye hotell, which is exactly what this place delivered.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Roger

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Blue View
This is a well located hotel not far from the station and a miles walk from some of the best sights of the Blue Mountains. The decor and general ambience has a feel of yesteryear but the hotel was clean, the breakfast plentiful, the staff helpful and the views from the restaurant very good.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Anne

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A hidden gem. Lovely large rooms and very comfortable bed. Views are breathtaking
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Zijian

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing
Amazing
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

SUNGSIK

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

SUNGSIK

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
최고의 전망과 괘적한 룸
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Jackie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A wonderful old hotel in the heart of Katoomba. Our room was huge and the bed extremely comfortable. Easy parking, easy walk into Katoomba for shops and restaurants, however, the hotel has a great bar and restaurant offering stunnjng views. Staff were very friendly and helpful. Recommend staying here for a night or two.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Grant

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Rooms are a little dated, would be good to advise of room views or not prior to booking. Nice staff with clean, neat and tidy ammenities.
Se hospedó 2 noches en octubre de 2023
Respuesta de MH el 8 oct. 2023
Hello Grant,Thank you for your feedback.All our room types are named to include with a view or not a view.These are available to see via Expedia.You chose the Heritage guest room type, these are not advertised to come with a view however, we encourage you to choose a Mountain View Room type, as an example on your next visit.Thank you and best regards.

10/10 Excelente

Richard, Gosford

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely heritage hotel with beautiful views and great sitting rooms.
Se hospedó 1 noche en octubre de 2023
Respuesta de MH el 8 oct. 2023
Hello Richard, thank you for choosing to stay with us and we look forward to welcoming you back soon.Best regards

8/10 Bueno

Christopher, Singapore

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
we visited Leura for the Garden Festival and Mountain Heritage Hotel was nice and convenient. We were fortunate to have a corner room which allowed us to have windows on two sides of the room. The staff was amazing! Nigel and the team were very friendly, hospitable and professional. Was a pleasant stay.
Se hospedó 1 noche en septiembre de 2023