Terraza o patio

Opiniones sobre Metro Mirage Hotel Newport

4 out of 5
Metro Mirage Hotel Newport
2 Queens Parade West, Newport, NSW

Opiniones

7,6

Bueno

Evaluación: 10 - Excelente. 187 de 663 opiniones" "
Evaluación: 8 - Bueno. 250 de 663 opiniones" "
Evaluación: 6 - Aceptable. 128 de 663 opiniones" "
Evaluación: 4 - Mediocre. 64 de 663 opiniones" "
Evaluación: 2 - Terrible. 34 de 663 opiniones" "

8,0/10

Limpieza

8,2/10

Personal y atención

6,4/10

Servicios

6,8/10

Estado de la propiedad e instalaciones

6,4/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Samir Jose Vanegas

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Unsuitable car spot, the room was dusty and there was mould everywhere. We stayed there 5 days and the staff never made up our room, once we ask at the reception they said as it was long weekend they were just doing cleaning for new arrivals.
Se hospedó 4 noches en marzo de 2024

8/10 Bueno

Oscar

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
The location makes up for the slightly tired nature of this property. The staff were great and it was so convenient to a great area to explore.
Se hospedó 2 noches en febrero de 2024

4/10 Mediocre

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Was quite old and looked aged. Conveniently right opposite The Newport pub. Parking on the property, if you have a smaller type car, is fine but for anything bigger you’ll be parking on the street
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Nharyan

Le gustó: Limpieza, personal y atención
The parking was a bit painful and the building feels very worn and in need of renovations.
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Aaron

Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Andrew

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Michael

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Really enjoyed our stay. Helpful staff, room and facilities are serviceable, great location.
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Kay

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Our 2 night stay was quite good however property has Hugh potential for update and is really needed .. it was a very convenient location for us.. on site parking was very difficult with tight spots.. staff were extremely accommodating and very helpful. Price was great for our lovely view although a balcony would have been fabulous
Se hospedó 2 noches en diciembre de 2023

4/10 Mediocre

Bernadette

No le gustó: Personal y atención, estado de la propiedad e instalaciones
This hotel is very tired and nothing like the photos. First night I was kept awake with doors banging and people talking. We booked 3 rooms, the room on level 1 ( they had a baby ) outside their room was a common area and after they came home from the pub, stopped outside near the pool and smoked and were very loud. Booked for 3 nights didn’t bother with the 3rd. Very disappointed.
Se hospedó 3 noches en diciembre de 2023

6/10 Aceptable

Bruce

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Philip

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

klaus

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
alt super fint på nær at spa ikke var varm.
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Sally

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza
Limited customer parking available. No dead lock on hotel room door. Bathroom exhaust fan was excessively loud and shower was mouldly. The rest of the room was nice.
Se hospedó 1 noche en octubre de 2023
Respuesta de Chris Hooper GM el 29 oct. 2023
Hi SallyMany thanks for your feedback,Your feedback has been shared with our housekeeping contractors and maintenance teams. We hope to see you again on your next trip to the northern beaches.Kind Regards

10/10 Excelente

Craig

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Comfortable place to stay. Nice view of the water
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Dawn

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Stayed at the Mirage for a staycation up on the Northern Beaches. Yes the property is tired and really there aren’t any facilities you’re going to use except your room, but that’s what you get for the price. It’s priced appropriately, and well located for everything Newport, Avalon and the northern beaches offers, and right opposite the Newport Arms and Bert’s (the new fine diner within it). The staff couldn’t be friendlier and more accomodating too. Is it fancy? No. Is it priced accordingly? Yes. Just don’t expect more than a bed for the night in a great spot. And take your ear plugs, rooms are a bit noisy.
Se hospedó 2 noches en septiembre de 2023

2/10 Terrible

Jose

Viajó con su pareja, Viajó por negocios
No le gustó: Servicios
We checked out after 30 mins the bed was so hard you couldn’t even sleep in it it was bad enough just sitting on it. Badly needed updating and cleaning!!
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Toshiyuki

Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Tony, Fingal Head

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
The staff were very professional. They were each exceptional. The room was comfortable but there is mold on the ceiling above the entrance and above frig cabinet. The parking garage is a nightmare.
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Alan

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Mary jane

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Wayne

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Great location, needs updating
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Melinda

Viajó por negocios
Le gustó: Personal y atención
Service was friendly. Rooms need a revamp, but were clean. WiFi was excellent.
Se hospedó 4 noches en julio de 2023

4/10 Mediocre

Sandra

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Room was what we call down the dungeon No sun. Horrible view
Se hospedó 2 noches en junio de 2023

8/10 Bueno

Axel

Le gustó: Personal y atención, comodidad de la habitación
Moldy room. Got upgrade after we gave notice. Pretty run down and water damaged thoughout though. Very pleasant staff, and great neighboring restaurant/venue!
Se hospedó 1 noche en febrero de 2023

6/10 Aceptable

John

Se hospedó 1 noche en junio de 2023

8/10 Bueno

Michael

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2023

6/10 Aceptable

verna

No le gustó: Estado de la propiedad e instalaciones
limited guest parking
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Diana

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely location
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Christopher

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2023

2/10 Terrible

Maria Luisa

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Ian vander

Le gustó: Servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2023

6/10 Aceptable

Laura

Viajó con su familia y niños pequeños
Location itself was beautiful. Buffet breakfast was one of the worst I had.
Se hospedó 2 noches en abril de 2023

8/10 Bueno

Buddy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location suited our needs
Se hospedó 3 noches en abril de 2023

4/10 Mediocre

David

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room smelt very bad like a wet dog, the shower leaked
Se hospedó 1 noche en abril de 2023

8/10 Bueno

tim

Viajó en grupo
Le gustó: Limpieza
rooms were clean and tidy
Se hospedó 1 noche en marzo de 2023

2/10 Terrible

Eamonn

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
There was a humming sound all night.I didnt have air conditioning on and I couldnt isolate it as something coming from outside.My conclusion is that it's in the building, walls.I was also awakened by the fridge humminig at 5am.This hotel is tired and needs a revamp. There was also a brown smear on the carpet at the end of the bed.
Se hospedó 1 noche en abril de 2023

4/10 Mediocre

Chad

Viajó por negocios, Viajó con su familia
No le gustó: Limpieza
The sheets were dirty
Se hospedó 1 noche en abril de 2023

6/10 Aceptable

Michael

Viajó con su pareja
No le gustó: Servicios, estado de la propiedad e instalaciones
TV was so old it only supports standard definition channels.
Se hospedó 1 noche en marzo de 2023
Respuesta de Metro Mirage Hotel Newport el 4 abr. 2023
Dear Michael Thank you so much for taking your time to give us your honest feedback. we had a great time with you stay with us, we are sorry that you find our hotel not as good as your expectations.Please be advised that we will take your feedback importantly to improve ourselvesWe hope you will recommend to your friends and family. our perfect location with 5-10 mins walking Newport beach, and 2 mins to Palm Beach Motor Yachts. We are grateful to see your next visit. Metro Mirage Hotel Newport

8/10 Bueno

Philip

Viajó con su pareja
Le gustó: Personal y atención
The room size and view was very good. Loved the layout. It would be fantastic if re decorated which I hope is in the pipeline. Likewise accessible food options would be nice but not a deterrent. Parking was very tight to get in and out of.. But we would like to stay again!
Se hospedó 2 noches en marzo de 2023
Respuesta de Metro Mirage Hotel Newport el 23 mar. 2023
Dear PhilipThank you so much for taking your time to give us your honest feedback. we had a great time with you stay with us, we are happy that you find our hotel as good as your expectations.Please be advised that we will take your feedback importantly.We hope you will recommend to your friends and family. our perfect location with 5-10 mins walking Newport beach, and 2 mins to Palm Beach Motor Yachts. We are grateful to see your next visit. Metro Mirage Hotel Newport

10/10 Excelente

Pam

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great find!
Always good! I have been here alone and with friends. Great location. Great amenities. Great value for money. Quiet. Comfortable. Clean. Seriously, what more do you need?
Se hospedó 1 noche en marzo de 2023
Respuesta de Metro Mirage Hotel Newport el 23 mar. 2023
Dear Pam Thank you so much for taking your time to give us your honest feedback. we had a great time with you stay with us, we are happy that you find our hotel as good as your expectations.Please be advised that we will take your feedback importantly.We hope you will recommend to your friends and family. our perfect location with 5-10 mins walking Newport beach, and 2 mins to Palm Beach Motor Yachts. We are grateful to see your next visit. Metro Mirage Hotel Newport

4/10 Mediocre

Robyn

Viajó con su familia
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Old and very in need of a refurbish
Se hospedó 1 noche en febrero de 2023
Respuesta de Metro Mirage Hotel Newport el 2 mar. 2023
Dear RobynThank you so much for taking your time to give us your honest feedback. we had a great time with you stay with us, we are sorry that you find our hotel not as good as your expectations.Please be advised that we will take your feedback importantly to improve ourselvesWe hope you will recommend to your friends and family. our perfect location with 5-10 mins walking Newport beach, and 2 mins to Palm Beach Motor Yachts. We are grateful to see your next visit. Metro Mirage Hotel Newport

4/10 Mediocre

Sadie

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very dilapidated hotel. Room was in poor condition. Broken sink, furniture was chipped, or laminate was peeling. Public areas were in a poor state, and some areas unclean. Facilities not accessible.
Se hospedó 1 noche en febrero de 2023
Respuesta de Metro Mirage Hotel Newport el 2 mar. 2023
Dear SadieThank you so much for taking your time to give us your honest feedback. we had a great time with you stay with us, we are sorry that you find our hotel not as good as your expectations.Please be advised that we will take your feedback importantly to improve ourselvesWe hope you will recommend to your friends and family. our perfect location with 5-10 mins walking Newport beach, and 2 mins to Palm Beach Motor Yachts. We are grateful to see your next visit. Metro Mirage Hotel Newport

10/10 Excelente

Reg

Se hospedó 1 noche en febrero de 2023
Respuesta de Metro Mirage Hotel Newport el 23 mar. 2023
Dear RegThank you so much for taking your time to give us your honest feedback. we had a great time with you stay with us, we are happy that you find our hotel as good as your expectations.Please be advised that we will take your feedback importantly.We hope you will recommend to your friends and family. our perfect location with 5-10 mins walking Newport beach, and 2 mins to Palm Beach Motor Yachts. We are grateful to see your next visit. Metro Mirage Hotel Newport

10/10 Excelente

david

Se hospedó 1 noche en enero de 2023

8/10 Bueno

John

6/10 Aceptable

stuart, Tanilba Bay

Viajó con su pareja
No le gustó: Estado de la propiedad e instalaciones
Old tired and needing updating.
Respuesta de Metro Mirage Hotel Newport el 16 ene. 2023
Dear stuart Thank you so much for taking your time to give us your honest feedback. we had a great time with you stay with us, we are sorry that you find our hotel not as good as your expectations.Please be advised that we will take your feedback importantly to improve ourselvesWe hope you will recommend to your friends and family. our perfect location with 5-10 mins walking Newport beach, and 2 mins to Palm Beach Motor Yachts. We are grateful to see your next visit. Metro Mirage Hotel Newport

6/10 Aceptable

David

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
The $100 room deposit showed up as a cash withdrawal on the credit card with no reference to hotel Parking spaces between concrete bays and columns a hazard to bigger cars No breakfast served
Respuesta de Metro Mirage Hotel Newport el 28 dic. 2022
Dear DavidThank you so much for taking your time to give us your honest feedback. we had a great time with you stay with us, we are sorry that you find our hotel not as good as your expectations.Please be advised that we will take your feedback importantly to improve ourselvesFor the 100 Room deposit, please confirmed with your bank ensure is only pending, and it will release.Do let us know if you need any information for the transaction. We hope you will recommend to your friends and family. our perfect location with 5-10 mins walking Newport beach, and 2 mins to Palm Beach Motor Yachts. We are grateful to see your next visit. Metro Mirage Hotel Newport

4/10 Mediocre

Vicky

Se hospedó 2 noches en diciembre de 2022
Respuesta de Metro Mirage Hotel Newport el 21 dic. 2022
Dear Vicky Thank you so much for taking your time to give us your honest feedback.We had a great time with you stay with us, we are happy that you find our hotel not as good as your expectations. we hope you will recommend to your friends and family.Our perfect location with 5-10 mins walking Newport beach, and 2 mins to Palm Beach Motor Yachts.We are grateful to see your next visit.Metro Mirage Hotel Newport

6/10 Aceptable

Hayley

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
The staff are kind and welcoming. The hotel it self is located in a beautiful spot. However, Air con didn’t work, rooms are dirty and need some love
Respuesta de Metro Mirage Hotel Newport el 21 dic. 2022
Dear Hayley Thank you so much for taking your time to give us your honest feedback. We had a great time with you stay with us, we are sorry that you find our room not as good as your expectations. we hope you will recommend to your friends and family. Our perfect location with 5-10 mins walking Newport beach, and 2 mins to Palm Beach Motor Yachts. We are grateful to see your next visit. Metro Mirage Hotel Newport

6/10 Aceptable

Oona

Viajó con su pareja
No le gustó: Servicios, estado de la propiedad e instalaciones
The property is in dire need of revamping and TLC. It is jaded and from the 80’s in style. The location is superb. The hotel does not have a restaurant or offer any breakfast either, relying heavily on the coffee shop up the road; or the Newport hotel across the road. There is also someone/or something that sounds remarkably like a leaf blower the starts every morning at about eight to ensure you don’t sleep in. I did have a good time in the Northern Beaches but didn’t have it enriched by the hotel. A bed with a pillow was my deduction.
Respuesta de Metro Mirage Hotel Newport el 21 dic. 2022
Dear Hayley Thank you so much for taking your time to give us your honest feedback. We had a great time with you stay with us, we are sorry that you find our hotel not as good as your expectations. Please be advised that we will take your feedback importantly to improve.We hope you will recommend to your friends and family. Our perfect location with 5-10 mins walking Newport beach, and 2 mins to Palm Beach Motor Yachts. We are grateful to see your next visit. Metro Mirage Hotel Newport