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Opiniones sobre Holiday Inn & Suites Sydney Bondi Junction, an IHG Hotel

3.5 out of 5
Holiday Inn & Suites Sydney Bondi Junction, an IHG Hotel
28 Spring Street, Bondi Junction, -, Bondi Junction, NSW

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 53 de 113 opiniones" "
Evaluación: 8 - Bueno. 37 de 113 opiniones" "
Evaluación: 6 - Aceptable. 16 de 113 opiniones" "
Evaluación: 4 - Mediocre. 4 de 113 opiniones" "
Evaluación: 2 - Terrible. 3 de 113 opiniones" "

8,6/10

Limpieza

7,8/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Felicity

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We didn’t spend a lot of time in the room, but it was close to shops and food outlets and close to where we were going for our event. Nothing remarkable about the accomodation or the location.
Se hospedó 2 noches en marzo de 2024
Respuesta de Simon el 26 mar. 2024
Dear Felicity, Thank you for your review. We hope to see you again soon!Kind regards,Simon AndersonHotel Manager

8/10 Bueno

Cassandra

Viajó con su familia
Le gustó: Limpieza
Good hotel for a quick stay for sports and close enough by Uber to Bondi beach, they did put someone else in our room however were great at rectifying this, even got a bottle of bubbles and free coffees to make up for the inconvenience, staff communication was great
Se hospedó 1 noche en marzo de 2024
Respuesta de Simon el 19 mar. 2024
Dear Cassandra, thankyou for your review. Sorry again for our mistake. I am glad you enjoyed your time with us! We hope to see you again soon. Kind regards,Simon AndersonHotel Manager

8/10 Bueno

Phil

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Clean rooms, friendly staff and great location. Lifts required some minor work.
Se hospedó 10 noches en marzo de 2024
Respuesta de Simon el 19 mar. 2024
Dear Phil, Thankyou for your review. I am glad you enjoyed your time with us! We hope to see you again soon. Kind regards,Simon AndersonHotel Manager

4/10 Mediocre

Bud

Viajó con su pareja
No le gustó: Estado de la propiedad e instalaciones
Smoking by neighbours on the deck meant had to keep windows closed. Lamps broken in the room
Se hospedó 4 noches en febrero de 2024
Respuesta de Simon el 28 feb. 2024
Dear Bud, Thank you for your review. I am sorry hear about the issues you experienced during your stay. We hope to welcome you back to show this is not the usual experience.Kind regards,Simon AndersonHotel Manager

10/10 Excelente

Difan

Le gustó: Limpieza
Se hospedó 8 noches en febrero de 2024
Respuesta de Simon el 20 feb. 2024
Dear Difan, Thank you for your rating. I am glad you enjoyed your time with us. We hope to see you again soon!Kind regards,Simon AndersonHotel Manager

8/10 Bueno

Mary Ann

Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
Nice location, clean
Se hospedó 4 noches en febrero de 2024
Respuesta de Simon el 17 feb. 2024
Dear Mary Ann, Thankyou for your review. I am glad you enjoyed your stay with us! We hope to see you again soon!Kind regards,Simon AndersonHotel Manager

10/10 Excelente

Yadi

Le gustó: Limpieza, estado de la propiedad e instalaciones
World Class Customer Service.
Se hospedó 1 noche en enero de 2024
Respuesta de Simon el 30 ene. 2024
Dear Yadi, Thank you for your review. I know the team will be delighted to here your comments. We hope to see you again soon. Kind regards,Simon AndersonHotel Manager

6/10 Aceptable

Asha

No le gustó: Servicios
I honestly was disappointed that I wasn’t able to cancel my reservation with the property after finding the room dismal. It was dated and felt like I wasn’t really on vacation. The cleaning staff was excellent and super friendly and the area was convenient for public transportation. I checked into another hotel right by bondi beach my last day in Sydney and felt a world of difference. Paying and additional $100 really does make you feel so much better
Se hospedó 4 noches en enero de 2024
Respuesta de Simon el 24 ene. 2024
Dear Asha, Thank you for taking the time to tell us about your experience at the Holiday Inn Bondi Junction. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am glad you enjoyed the staff and location.Kind regards,Simon AndersonHotel Manager

8/10 Bueno

Addy

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Simon el 21 ene. 2024
Dear Addy, Thankyou for your rating. I am glad you enjoyed your stay. We hope to see you again soon.Kind regards,Simon AndersonHotel Manager

8/10 Bueno

Daniel

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 4 noches en enero de 2024
Respuesta de Simon el 19 ene. 2024
Dear Daniel, Thank you for your review, I am glad you enjoyed your time with us! We hope to see you again soon! Kind regards,Simon AndersonHotel Manager

8/10 Bueno

Roxanne

The room had a strong odour of smoke and the outside lights came through curtains all night , kitchen area is great but needs a deep clean to get rid of all the grime in cracks etc
Se hospedó 1 noche en enero de 2024
Respuesta de Simon el 19 ene. 2024
Dear Roxanne, I sincerely apologise for the issue you experienced during your stay, I will have our Housekeeping investigate to ensure its not repeated. Thank you for your constructive feedback.Kind regards,Simon AndersonHotel Manager

10/10 Excelente

Oliver

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 12 noches en enero de 2024
Respuesta de Simon el 19 ene. 2024
Dear Oliver, Thank you for your review, I am glad you enjoyed your time with us! We hope to see you again soon! Kind regards,Simon AndersonHotel Manager

10/10 Excelente

Mark

Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
Nice spot for our overnight stay, close to the things we planned to do and a clean modern room with good amenities
Se hospedó 1 noche en enero de 2024
Respuesta de Simon el 19 ene. 2024
Dear Mark, Thank you for your review, I am glad you enjoyed your time with us! We hope to see you again soon! Kind regards,Simon AndersonHotel Manager

10/10 Excelente

Lindsay

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 10 noches en enero de 2024
Respuesta de Simon el 21 ene. 2024
Dear Lindsay, Thankyou for your rating. I am glad you enjoyed your stay. We hope to see you again soon.Kind regards,Simon AndersonHotel Manager

10/10 Excelente

ZANG

Se hospedó 1 noche en enero de 2024
Respuesta de Simon el 12 ene. 2024
Dear Zang, Thank you for your review. I am glad you enjoyed your stay with us! We hope to see you again soon!Kind regards,Simon Anderson

8/10 Bueno

Tierney

Se hospedó 11 noches en diciembre de 2023
Respuesta de Simon el 12 ene. 2024
Dear Tierney, Thank you for your review. I am glad you enjoyed your stay with us! We hope to see you again soon!Kind regards,Simon Anderson

8/10 Bueno

Pam

Le gustó: Limpieza, comodidad de la habitación
Good location & room
Good location for Allianz and Bondi Good sized room. Some traffic noise on our side of the building. Bus stop right outside was convenient. Room not serviced everyday.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Simon el 4 ene. 2024
Dear Pam, Thank you for your review. I am sorry your room was not serviced everyday. I will follow up with our housekeeping team. We hope to see you again soon!Kind regards,Simon AndersonHotel Manager

10/10 Excelente

Lucas

Se hospedó 3 noches en diciembre de 2023
Respuesta de Simon el 27 dic. 2023
Dear Lucas, Thank you for your review. I am glad you enjoyed your time with us! We hope to see you again soon!Kind regardsSimon AndersonHotel Manager

8/10 Bueno

Blair

Le gustó: Limpieza, estado de la propiedad e instalaciones
Nice quiet hotel very close to trains and buses
Se hospedó 1 noche en diciembre de 2023
Respuesta de Simon el 27 dic. 2023
Dear Blair, Thank you for your review. I am glad you enjoyed your time with us! We hope to see you again soon!Kind regardsSimon AndersonHotel Manager

10/10 Excelente

Primi

Se hospedó 3 noches en diciembre de 2023
Respuesta de Simon el 4 ene. 2024
Dear Primi, Thank you for your review. I am glad you enjoyed your stay with us. We hope to see you again soon!Kind regards,Simon AndersonHotel Manager

10/10 Excelente

Bjarne

Se hospedó 12 noches en noviembre de 2023
Respuesta de Simon el 7 dic. 2023
Dear Bjarne,Thank you for your review. I am glad you enjoyed your time with us. We hope to see you again soon.Regards,Simon AndersonHotel Manager

8/10 Bueno

Vicki

Le gustó: Limpieza, servicios
Central location to shops trains and buses
Se hospedó 3 noches en noviembre de 2023
Respuesta de Simon el 6 dic. 2023
Dear Vicki,Thankyou for your review. I am glad you enjoyed your time with us! We hope to see you again soon.Kind regards,Simon AndersonHotel Manager

10/10 Excelente

Emerson

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Simon el 6 dic. 2023
Dear Emerson,Thankyou for your review. I am glad you enjoyed your time with us! We hope to see you again soon.Kind regards,Simon AndersonHotel Manager

10/10 Excelente

Felolina Rose

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 3 noches en noviembre de 2023
Respuesta de Simon el 6 dic. 2023
Dear Felolina,Thankyou for your review. I am glad you enjoyed your time with us! We hope to see you again soon.Kind regards,Simon AndersonHotel Manager

10/10 Excelente

Craig

Le gustó: Limpieza, estado de la propiedad e instalaciones
The staff are always very accommodating. Clean rooms and excellent location
Se hospedó 2 noches en noviembre de 2023
Respuesta de Aldana el 29 nov. 2023
Hello Craigthank you so much for your feedback,It makes us really happy to know you had a lovely stay with usSee you next time!Holiday Inn Bondi Junction

4/10 Mediocre

Graeme

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I used to live in the area, nice to look around again. Booking in was very poor. Dropped our luggage at 12.15 and completed our paper work, we were assured everything was ok and we went shopping. On our return at 3.15 we went to our room it was still being cleaned so we were moved to another room on a different floor. This mucking around was a big inconvenience as we had to be at a function by 5.00. They originally wanted us to wait till the cleaning was completed. NOT VERY PROFESSIONAL.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Simon el 29 nov. 2023
Dear Graeme, Thank you for taking the time to share your feedback.I was truly disheartened to read your review and want to apologize for not meeting your expectations. Please know that we take all guest feedback very seriously and will be reviewing the details with staff to ensure we do better next time.If you’re willing to give us another shot when you’re back in town, please reach out directly as I would love to personally oversee your stay.Sincerely,Simon AndersonHotel Manager

4/10 Mediocre

Joseph

Viajó con su pareja
No le gustó: Limpieza
As soon as I arrived to check in there were three staff members at the service desk and not one employee f them had greeted myself upon arrival. Not even a welcome. My room was on level 4 to where this Hotel has a permanent resident living there. The outdoor coming from her room was absolutely disgusting. The whole level smelt terrible. And that resident kept her door open all day and night. Upon my checkout, I explained to the staff member about the situation and she was completely not in interested in hearing my concerns. This is one place I will never consider staying at again. Bad experience
Se hospedó 1 noche en noviembre de 2023
Respuesta de Simon el 28 nov. 2023
Dear Joseph, I am truly sorry that we weren’t able to provide you with a great experience during your last stay with us.However, your feedback will be shared with staff to ensure we continue to improve. If you are willing to give us another chance, I would love to show you the hospitality that we are known for.Please let me know when you return and I’ll ensure you have a great stay.Sincerely,Simon AndersonHotel Manager

10/10 Excelente

Matt

Le gustó: Limpieza, estado de la propiedad e instalaciones
Great experience
Se hospedó 1 noche en noviembre de 2023
Respuesta de Simon el 28 nov. 2023
Dear Matt, Thank you for your review. I am glad you enjoyed your time with us! We hope to see you again soon!Kind regards,Simon AndersonHotel Manager

8/10 Bueno

Brendan

Le gustó: Limpieza, estado de la propiedad e instalaciones
Fair value
Se hospedó 2 noches en noviembre de 2023
Respuesta de Simon el 28 nov. 2023
Dear Brendan, Thank you for your review. I am glad you enjoyed your time with us! We hope to see you again soon!Kind regards,Simon AndersonHotel Manager

2/10 Terrible

Elena

Se hospedó 5 noches en noviembre de 2023
Respuesta de Simon el 10 dic. 2023
Dear Elena,I am truly sorry that we weren’t able to provide you with a great experience during your last stay with us.However, your feedback will be shared with staff to ensure we continue to improve. If you are willing to give us another chance, I would love to show you the hospitality that we are known for.Please let me know when you return and I’ll ensure you have a great stay.Sincerely,Simon AndersonHotel Manager

10/10 Excelente

Wood Ling

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de Simon el 16 nov. 2023
Dear Wood Ling, Thank you for your review. We hope to see you again soon!Kind regards,Simon AndersonHotel Manager

10/10 Excelente

Jack, Gold Coast

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Reasonably priced friendly staff great location to shops and transport…
Se hospedó 2 noches en noviembre de 2023
Respuesta de Simon el 14 nov. 2023
Dear Jack,Thank you for your review. We hope to see you again soon!Kind regards,Simon Anderson

8/10 Bueno

Michael

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Simon el 3 nov. 2023
Dear Michael,Thank you for your review! We hope to see you again soon!Kind regards,Simon AndersonHotel Manager

10/10 Excelente

Bernadette

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 4 noches en octubre de 2023
Respuesta de Simon el 2 nov. 2023
Dear Bernadette, Thank you for your review. We hope to see you again soon!Kind regards,Simon AndersonHotel Manager

8/10 Bueno

John

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Nice clean quiet room staff friendly and helpful. Great to be near good public transport
Se hospedó 1 noche en octubre de 2023
Respuesta de Simon el 2 nov. 2023
Dear John, Thank you for your review. We hope to see you again soon!Kind regards,Simon AndersonHotel Manager

10/10 Excelente

JOSEPHINE

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Overall very good
Se hospedó 2 noches en octubre de 2023
Respuesta de Simon el 5 oct. 2023
Dear Josephine, Thank you for your review. I am glad you enjoyed your time with us! We hope to see you again soon!Kind regards,Simon Anderson

10/10 Excelente

Clayton

Le gustó: Limpieza, estado de la propiedad e instalaciones
Easy and friendly reception check in. Close to shops and good range of eating options near by. Room clean and well designed.
Se hospedó 1 noche en octubre de 2023
Respuesta de Simon el 6 oct. 2023
Dear Clayton, Thank you for your review. I am Glad you enjoyed your time with us! We hope to see you again soon!Kind regards,Simon AndersonHotel Manager

10/10 Excelente

Sheryl

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
Fast and easy check in with friendly receptionist. Excellent location.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Aldana el 25 sept. 2023
Hello there,thank you so much for your nice reviewIt makes us really happy to know you've enjoyed your stay with usSee you next time!Holiday Inn Bondi Junction team

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
Convenient location and very quiet, given how close it is to shops and transport. Room was spacious and kitchenette facilities adequate.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Simon el 22 sept. 2023
Thank you for your review. We hope to see you again soon!Kind regardsSimon AndersonHotel Manager

6/10 Aceptable

Caroline

Se hospedó 1 noche en agosto de 2023
Respuesta de Simon el 25 ago. 2023
Dear CarolineThank you for your rating, We hope to see you again soon!Kind regards,Simon AndersonHotel Manager

10/10 Excelente

Norman

Se hospedó 2 noches en agosto de 2023
Respuesta de Simon el 21 ago. 2023
Dear Norman, Thank you for sharing your experience and we hope your next visit will be as pleasant as your last. Sincerely, Simon Anderson, Hotel Manager.

10/10 Excelente

Norman

Se hospedó 2 noches en agosto de 2023
Respuesta de Aldana el 17 ago. 2023
Thank you so much for your feedbackIt make us happy to know you enjoyed your stay at a maximumThank youHoliday Inn team

10/10 Excelente

Phillip

Le gustó: Servicios
Location, clean and courteous.
Se hospedó 2 noches en agosto de 2023
Respuesta de Reservation el 13 ago. 2023
Dear Phillip, Thank you for your review. We hope to see you again soon!kind regards,Simon Anderson

10/10 Excelente

Debra

Le gustó: Limpieza, estado de la propiedad e instalaciones
Good place for short stay. Great location
Se hospedó 1 noche en agosto de 2023
Respuesta de Aldana el 11 ago. 2023
Thank you so much for your feedback,it makes us really happy to know you had a great staywe hope to see you back soon!Holiday Inn reception

10/10 Excelente

Darren

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The staff were very helpful and allowed early check in as i had just returned from Europe and was very jet lagged.
Se hospedó 1 noche en agosto de 2023
Respuesta de Simon el 10 ago. 2023
Dear Darren, Thank you for your review, I am glad we could assist with your jet lag recovery. We hope to see you again soon!Kind regards,Simon AndersonHotel Manager

10/10 Excelente

Sheila

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
It was convenient for a meeting I needed to attend
Se hospedó 2 noches en agosto de 2023
Respuesta de Simon el 7 ago. 2023
Dear Sheila, Thankyou for your review! I am glad you enjoyed your stay with us! We hope to see you again soon.Kind regards,Simon AndersonHotel Manager

8/10 Bueno

Olivia

Se hospedó 1 noche en julio de 2023
Respuesta de Simon el 25 ago. 2023
Dear OliviaThank you for your rating, We hope to see you again soon!Kind regards,Simon AndersonHotel Manager

4/10 Mediocre

Tim

Le gustó: Limpieza, servicios
No le gustó: Estado de la propiedad e instalaciones
Could not see street signage even when following phone map Walked for half an hour in the dark around the area no stand out sign. The door lock would not open after going back down to desk Twice with luggage in tow. The man at desk had to go up and see for himself to keep working card keys till tyre was a response. Hence I only left the room once there after to go! No bottled water in room, drink tap water or boil it.
Se hospedó 1 noche en julio de 2023
Respuesta de Aldana el 1 ago. 2023
Hlelo Tim,It is so unfortunate to read you have not enjoyed your stay with us. We really appreciate you leave this feedback and we will take it to improve our service in the future, hope you can give us a second opportunity to make it upKind regardsHoliday Inn Bondi Junction

6/10 Aceptable

Joanne

Thanks ok
Se hospedó 1 noche en julio de 2023
Respuesta de Simon el 31 jul. 2023
Dear Joanne, Thank you for your rating. We hope to see you again soon!Kind regards,Simon AndersonHotel Manager

10/10 Excelente

Liane

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I was happy with my room, bed was comfortable. The area around the property is commercial but it is only two blocks from the major shopping centre and transport interchange. The plug in the bathroom sink was blocked, which I reported at checkout. I have the same plug at home and know how easy that can happen. Good toiletries in the room and additional emergency items were listed that could be obtained from front desk, complimentary. I would stay there again.
Se hospedó 1 noche en julio de 2023
Respuesta de Simon el 20 jul. 2023
Dear Liane Thank you for your review. I am glad you enjoyed your stay with us. We hope to see you again soon!Kind regards,Simon AndersonHotel Manager