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Opiniones sobre Haven Glebe

4.5 out of 5
Haven Glebe
196 Glebe Point Road, Glebe, NSW

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 384 de 797 opiniones" "
Evaluación: 8 - Bueno. 314 de 797 opiniones" "
Evaluación: 6 - Aceptable. 66 de 797 opiniones" "
Evaluación: 4 - Mediocre. 25 de 797 opiniones" "
Evaluación: 2 - Terrible. 8 de 797 opiniones" "

9,0/10

Limpieza

9,0/10

Personal y atención

8,6/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

MARIA DEL PILAR

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Mejorar las habitaciones y baños
Las habitaciones muy pequeñas encimadas y el baño de la habitación triple muy feo, chico, desagradable
Se hospedó 2 noches en enero de 2019
Respuesta de Michael el 1 feb. 2019
Estimado invitado, gracias por sus comentarios.

6/10 Aceptable

Cliente verificado

Le gustó: Comodidad de la habitación
Necesita más limpieza en los cuartos
Se hospedó 1 noche en enero de 2019
Respuesta de Michael el 22 ene. 2019
Estimado invitado, gracias por su comentario.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Está localizado en una zona agradable. Con restaurantes próximos y servicio de bus cercano. La habitación es pequeña, pero tiene lo indispensable. Ofrecen productos l’ Occitane, lo cual apreciamos mucho durante la estancia.
Se hospedó 9 noches en febrero de 2018
Respuesta de Michael el 16 mar. 2018
Estimado huésped, gracias por su comentario. Es genial que haya disfrutado de su estancia con nosotros, y que le hayan gustado los productos para el baño. Esperamos que nos visite nuevamente.

8/10 Bueno

Vicente

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel tranquillo, moderno y muy bien situado
Hotel pequeño, moderno, gran atención a huéspedes, muy bien situado en zona de restaurantes y fácil comunicación con centro de Sydney
Respuesta de Winnie el 2 abr. 2017
Thank you for your valuable feedback. We are happy that you liked the location and enjoyed the area. See you next time at your Haven!

10/10 Excelente

Chris

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It is always a favourite of mine when going to Sydney, wonderful dining experiences within walking distance and a good comfortable hotel
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Vichanee

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Assistant Hotel Manager el 28 abr. 2024
Dear Vichanee,Thank you for taking the time to share your experience at Haven Glebe. We're delighted to hear that you had a wonderful stay with us!Providing exceptional service and ensuring our guests' satisfaction is our top priority, and we're thrilled that we succeeded in meeting your expectations during your time with us.Your kind words about your experience are truly appreciated and will be shared with our team, who work tirelessly to provide the best possible hospitality to all our guests. If your travels bring you back to our area, we would be honored to welcome you again for another enjoyable stay.Thank you for choosing Haven Glebe, and we look forward to the opportunity to host you again in the future.Warm regards,Junsuk LeeHaven Glebe

10/10 Excelente

Jen

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The check in was very easy and quick. Staff were very friendly and helpful. It was lovely to be upgraded when we arrived.
Se hospedó 1 noche en abril de 2024
Respuesta de Assistant Hotel Manager el 28 abr. 2024
Dear Jen,Thank you for sharing your experience at Haven Glebe. We're thrilled to hear that your check-in process was smooth and efficient, and that our staff made you feel welcome with their friendliness and helpfulness.It's always our aim to provide exceptional service and ensure that our guests feel valued and cared for throughout their stay. We're delighted that you appreciated the upgrade upon your arrival – it's our pleasure to enhance your experience whenever possible.At Haven Glebe, we take great pride in delivering seamless and enjoyable stays for our guests, and it's wonderful to know that we succeeded in meeting your expectations.Your feedback is incredibly valuable to us, and we sincerely appreciate your kind words. If your travels bring you back to our area, we would be honored to welcome you for another memorable stay.Thank you for choosing Haven Glebe, and we look forward to the opportunity to host you again in the future.Warm regards,Junsuk LeeHaven Glebe

10/10 Excelente

Ed

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
So convenient
Se hospedó 1 noche en abril de 2024
Respuesta de Assistant Hotel Manager el 28 abr. 2024
Dear Ed,Thank you for taking the time to share your feedback following your recent stay at Haven Glebe.We're thrilled to hear that you found your experience with us to be convenient. Providing our guests with a seamless and hassle-free stay is always our goal, and we're glad to hear that we hit the mark during your visit.At Haven Glebe, we strive to offer a central location and a range of amenities to make your stay as comfortable and convenient as possible. It's fantastic to know that our efforts contributed to your enjoyment.Your satisfaction is incredibly important to us, and we truly appreciate your kind words. Should your travels bring you back to the area, we would be delighted to welcome you for another wonderful stay.Thank you once again for choosing Haven Glebe. We look forward to the opportunity to host you again in the future.Warm regards,Junsuk LeeHaven Glebe

10/10 Excelente

Kirsty

Viajó con su pareja
Le gustó: Servicios
Cozy room, very comfortable bed. Great location and nice staff.
Se hospedó 1 noche en abril de 2024
Respuesta de Assistant Hotel Manager el 11 abr. 2024
Dear Kirsty,Thank you so much for your continued loyalty and for taking the time to share your experience at Haven Glebe. We are thrilled to hear that you enjoyed your recent stay and found our cozy rooms and comfortable beds to your liking. Your satisfaction means the world to us, and we're glad to know that our efforts to provide a comfortable and welcoming environment have resonated with you.It's always a pleasure to welcome back our regular guests like yourself, and we're delighted that you appreciate our great location and the service provided by our dedicated staff. Your kind words are a testament to the hard work and dedication of our team.We look forward to many more opportunities to host you and ensure each visit is as enjoyable as the last. Please don't hesitate to let us know if there's anything specific we can do to make your next stay even more memorable.Warm regards,Junsuk LeeHaven Glebe

10/10 Excelente

Dolan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Assistant Hotel Manager el 11 abr. 2024
Dear Dolan,Thank you for choosing Haven Glebe for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us. Providing exceptional service and creating memorable stays for our guests is our top priority, and we’re thrilled that we were able to achieve this during your visit.Your kind words motivate us to continue delivering the highest standards of hospitality and guest satisfaction. We look forward to welcoming you back in the future and providing you with another outstanding experience.Warm regards,Junsuk LeeHaven Glebe

6/10 Aceptable

Michael

Se hospedó 2 noches en marzo de 2024
Respuesta de Assistant Hotel Manager el 28 abr. 2024
Dear Michael,Thank you for sharing your feedback following your stay at Haven Glebe. We're glad to hear that your check-in process was smooth and efficient, and that our staff made you feel welcome with their friendliness and helpfulness. It's our priority to ensure every guest feels valued and cared for throughout their stay.We apologize if there were any aspects of your experience that did not fully meet your expectations. Your feedback is invaluable as we continually strive to improve our services and facilities.If there's anything specific you believe we could have done better, please don't hesitate to reach out to us directly. We appreciate your patronage and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Warm regards,Junsuk LeeHaven Glebe

10/10 Excelente

Patti

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay! Within walking distance to Sydney's CBD and Darling Harbour
Se hospedó 2 noches en marzo de 2024
Respuesta de Assistant Hotel Manager el 11 abr. 2024
Dear Patti,Thank you for your kind words about your stay at Haven Glebe. We're delighted to hear that you found our location to be convenient and enjoyed being within walking distance to Sydney's CBD and Darling Harbour. Our team strives to provide a comfortable and convenient experience for all our guests, and we're thrilled that we met your expectations.Your feedback is greatly appreciated, as it helps us understand what our guests value most about their stay with us. We're committed to continuously improving our services and amenities to ensure that each guest has a memorable and enjoyable experience.We look forward to welcoming you back to Haven Glebe in the future. If there's anything specific you would like during your next stay to make it even more enjoyable, please feel free to let us know. Your satisfaction is our top priority, and we're here to ensure you have a fantastic stay every time.Warm regards,Junsuk LeeHaven Glebe

10/10 Excelente

Marguerite

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Assistant Hotel Manager el 27 mar. 2024
Dear Marguerite,Thank you for choosing Haven Glebe for your recent stay, and for sharing your positive feedback with us. We're delighted to hear that you had a wonderful experience during your time with us.Our team works hard to create a welcoming and comfortable environment for all our guests, and it's rewarding to know that we met your expectations. Your kind words about our hotel are greatly appreciated and will serve as motivation for us to continue delivering exceptional service.Should your travels bring you back to our area, we would be honored to host you again and provide another memorable stay. Please don't hesitate to reach out to us directly if there's anything we can do to enhance your future visits.Warm regards,Junsuk LeeHaven Glebe

10/10 Excelente

Linda

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very conveient, comfortable and very pleasant
Se hospedó 1 noche en marzo de 2024
Respuesta de Assistant Hotel Manager el 27 mar. 2024
Dear Linda,Thank you for choosing Haven Glebe for your recent stay and for sharing your positive experience with us. We're delighted to hear that you found our hotel convenient, comfortable, and pleasant during your time here.Creating a welcoming and enjoyable environment for our guests is our top priority, and it's rewarding to know that we succeeded in making your stay memorable. Your kind words are greatly appreciated and serve as encouragement for our team to continue delivering exceptional service.If your travels bring you back to our area, we would be honored to host you again and provide another fantastic stay. Please feel free to reach out to us directly if there's anything we can do to enhance your future visits.Warm regards,Junsuk LeeHaven Glebe

10/10 Excelente

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly, professional staff and clean comfortable room. Handy location within walking distance of nice restaurants
Se hospedó 2 noches en marzo de 2024
Respuesta de Assistant Hotel Manager el 20 mar. 2024
Dear David,Thank you for choosing Haven Glebe for your recent stay and for sharing your wonderful feedback with us. We are thrilled to hear that you found our staff friendly and professional, and that you enjoyed the cleanliness and comfort of your room. Our team takes pride in providing exceptional service to ensure our guests have a pleasant and comfortable stay.We are also delighted that you appreciated our hotel's convenient location, allowing easy access to nearby restaurants and attractions. Your positive comments motivate us to continue delivering high-quality experiences to all our guests.We look forward to welcoming you back to Haven Glebe on your next visit to the area. If there is anything else we can assist you with, please do not hesitate to contact us.Warm regards,Junsuk LeeHaven Glebe

10/10 Excelente

Kavisara, Raymond terrace

Se hospedó 1 noche en febrero de 2024
Respuesta de Assistant Hotel Manager el 20 mar. 2024
Dear Kavisara,Thank you so much for choosing Haven Glebe for your recent stay. We are truly heartened to hear that your experience with us was enjoyable. Our team works diligently to ensure that every guest feels welcomed and valued, and it's incredibly rewarding to know we've succeeded in making your stay memorable.Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations. We hope you had a wonderful time exploring the vibrant neighborhood of Glebe and that Haven Glebe served as a comfortable and convenient base for your adventures.We look forward to the pleasure of hosting you again. Should you have any requests or need assistance planning your next stay, please don't hesitate to reach out.Warm regards,Junsuk LeeHaven Glebe

8/10 Bueno

William, Glebe

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios
Very well located for our purposes. On site parking was a valuable asset, but quite tight. Only concern was a smell through the AC system, which was disappointing.
Se hospedó 2 noches en febrero de 2024
Respuesta de Assistant Hotel Manager el 25 feb. 2024
Dear William,Thank you for choosing to stay at Haven Glebe and sharing your feedback. We're delighted to hear that our location and on-site parking added value to your experience.We sincerely apologize for the inconvenience caused by the smell through the AC system. Your observation is crucial, and we will promptly investigate and address the issue to ensure it doesn't reoccur.Additionally, we appreciate your understanding as we plan refurbishments, including improvements to the carpet and bathroom areas. Your insights guide our efforts to enhance the overall guest experience.We value your feedback and hope to have the pleasure of welcoming you back. If you have any further comments or suggestions, please don't hesitate to share.Best regards,Junsuk LeeHaven Glebe

10/10 Excelente

Deborah

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
So Haven qas great an older style property that had a courtyard in the middle..Rooms all updated ans a balcony. Unfortunately they had issues with the WiFi but they rang to let us know in case.we wanted to cancel. They gave us free parking fornthis. Thebbreakfast inclued was a nice treat. Would stay again. Nice quiet part of Glebe with restaurants close by ans convenience shops ans pub.
Se hospedó 1 noche en febrero de 2024
Respuesta de Assistant Hotel Manager el 25 feb. 2024
Dear Deborah,Thank you for taking the time to share your feedback about your recent stay at Haven Glebe. We are thrilled to hear that you had an enjoyable experience.We appreciate your understanding regarding the temporary WiFi issue, and we're pleased that our proactive communication and the complimentary parking provided made a positive impact on your stay. It's our commitment to keep our guests informed and ensure any challenges are addressed promptly.We're delighted you enjoyed the updated rooms, balcony, and the pleasant courtyard of our older-style property. It's heartening to know that our complimentary breakfast was a nice treat for you.Your kind words about the quiet neighborhood, nearby restaurants, convenience shops, and the pub are truly appreciated. We are grateful for your recommendation, and we look forward to the opportunity of welcoming you back on your next visit to Glebe.Thank you for choosing Haven Glebe.Warm regards,Junsuk LeeHaven Glebe

10/10 Excelente

Karen

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Glebe Road's so convenient for getting into Sydney. Sticklers might be bugged by worn out plumbing and dings, and a fluttering floor lamp...I was not, but I mention it here only to prompt the owners' mindfulness. Great for my one-night stay.
Se hospedó 1 noche en febrero de 2024
Respuesta de Assistant Hotel Manager el 25 feb. 2024
Dear Karen,Thank you for taking the time to share your experience with us. We appreciate your positive remarks about the convenience of Glebe Road for accessing Sydney.We apologize for any inconvenience caused by the issues you encountered. Your feedback is invaluable in maintaining and improving our standards. We want to assure you that your concerns have been relayed to our maintenance team. If the problems had been reported during your stay, we would have addressed them promptly, ensuring a more pleasant experience for you.We are grateful for your understanding and hope to have the opportunity to host you again, providing you with a flawless stay.Best regards,Junsuk LeeHaven Glebe

10/10 Excelente

Amy

Se hospedó 1 noche en enero de 2024
Respuesta de Assistant Hotel Manager el 25 feb. 2024
Dear Amy,Thank you for taking the time to share your positive experience at Haven Glebe. We're delighted to hear that our staff's friendliness contributed to your enjoyable stay.Our team strives to create a welcoming atmosphere, and it's gratifying to know that their efforts resonated with you. Your feedback motivates us to maintain our commitment to excellent service.We look forward to the pleasure of hosting you again on your future visits, ensuring each stay is as delightful as the last.Best regards,Junsuk LeeHaven Glebe

10/10 Excelente

Jhurry

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very friendly staff
Se hospedó 1 noche en enero de 2024
Respuesta de Assistant Hotel Manager el 24 ene. 2024
Dear Jhurry,Thank you for your wonderful feedback! We greatly appreciate your kind words about our staff's friendliness. It's our commitment to provide a warm and welcoming environment for our guests, and we're delighted to hear that we succeeded during your stay.Your satisfaction is our priority, and we're thrilled that our team's efforts have left a positive impression. If you have any specific highlights from your stay or suggestions for improvement, we'd love to hear more.We're grateful for your support and the opportunity to host you at Haven Glebe. Should your travels bring you back to the area, we look forward to welcoming you again for another enjoyable experience.Best regards,Junsuk LeeHaven Glebe

10/10 Excelente

Lorelle

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent friendly, helpful staff. Clean rooms and comfy beds. Lots of tv channels. Easy walk across street to cafes/restaurants.
Se hospedó 2 noches en enero de 2024
Respuesta de Assistant Hotel Manager el 24 ene. 2024
Dear Lorelle,Thank you for taking the time to share your fantastic experience at Haven Glebe! We are thrilled to hear that our friendly and helpful staff, clean rooms, and comfortable beds contributed to your enjoyable stay.It's wonderful to know that you found our selection of TV channels to your liking and that our location made it easy for you to explore the nearby cafes and restaurants. We understand the importance of a seamless and pleasant experience, and we're delighted that we could meet your expectations.Your positive feedback is a source of encouragement for our team, and we truly appreciate your kind words. If you have any specific preferences for your next stay or if there's anything else we can assist you with, please feel free to let us know.We look forward to hosting you again at Haven Glebe and providing you with another memorable stay. Safe travels, and we hope to welcome you back soon!Best regards,Junsuk LeeHaven Glebe

10/10 Excelente

Pippa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Brilliant location and hotel. Great staff
Se hospedó 1 noche en enero de 2024
Respuesta de Assistant Hotel Manager el 24 ene. 2024
Dear Phippa,Thank you for choosing Haven Glebe and taking the time to share your positive experience! We're delighted to hear that you found our location brilliant and enjoyed your stay at our hotel.It's fantastic that our staff left a great impression on you. We take pride in providing excellent service, and your kind words motivate us to continue delivering exceptional hospitality.If there's anything specific that stood out to you during your stay or any additional feedback you'd like to share, please feel free to let us know. We appreciate your support and look forward to welcoming you back for another memorable stay at Haven Glebe.Safe travels, and we can't wait to host you again!Best regards,Junsuk LeeHaven Glebe

8/10 Bueno

Darren

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Assistant Hotel Manager el 24 ene. 2024
Dear Darren,Thank you for choosing Haven Glebe and for taking the time to share your positive experience with us! We're thrilled to hear that you had a wonderful stay at our hotel.Our team strives to provide exceptional service, and it's rewarding to know that our efforts contributed to your satisfaction. If there are any specific aspects of your stay that you found particularly enjoyable or if there's anything we can do to enhance your next visit, please feel free to share your thoughts.We value your feedback and appreciate your support. It was a pleasure hosting you, and we look forward to welcoming you back to Haven Glebe for another outstanding experience.Safe travels, and see you soon!Best regards,Junsuk LeeHaven Glebe

10/10 Excelente

Yumi

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was clean and the bed was very comfortable. We used the$32 breakfast credit and had some croissants and coffee. The croissants were straight from the oven and so good!
Se hospedó 1 noche en enero de 2024
Respuesta de Assistant Hotel Manager el 10 ene. 2024
Dear Yumi,Thank you for choosing Haven Glebe for your stay, and for taking the time to share your positive experience. We are delighted to hear that you found your room clean and the bed very comfortable.It's fantastic that you enjoyed the breakfast with the 32 credit. We take pride in offering a delightful breakfast experience, and we're thrilled to know that the croissants, fresh from the oven, were to your liking.Your feedback is valuable to us, and we appreciate your kind words. We look forward to the pleasure of welcoming you back for another comfortable and enjoyable stay.Best regards,Junsuk LeeHaven Glebe

10/10 Excelente

Phil

Se hospedó 2 noches en enero de 2024
Respuesta de Assistant Hotel Manager el 10 ene. 2024
Dear Phil,Thank you for choosing Haven Glebe and for sharing your positive experience. We are thrilled to hear that you enjoyed your stay with us.It's fantastic to know that our location and amenities met your expectations. Our team strives to provide a comfortable and memorable experience for all our guests.We appreciate your feedback, and it will serve as encouragement to our dedicated staff. We look forward to the pleasure of hosting you again on your next visit to Glebe.Warm regards,Junsuk LeeHaven Glebe

8/10 Bueno

Eric, Berkeley Vale

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Assistant Hotel Manager el 7 ene. 2024
Dear Eric,Thank you for choosing Haven Glebe for your recent stay and for taking the time to share your feedback. We're pleased to hear that you enjoyed your experience with us.It's great to know that you found our rooms and beds excellent, and that our location provided convenience with easy access to local transport, bars, and restaurants. We're also glad that you appreciated our well-stocked mini bar and enjoyed what you termed the "best breakfast ever."Your comments are valuable to us as we continually strive to enhance our guests' experiences. We look forward to the opportunity to welcome you back and provide you with another delightful stay.Best regards,Junsuk LeeHaven Glebe

10/10 Excelente

Stephen, Auckland

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location highly recommended. Beautiful room. Comfortable bed and pillows. Good toiletries for guest use.
Respuesta de Assistant Hotel Manager el 29 dic. 2023
Dear Stephen,Thank you for taking the time to share your positive experience following your stay at Haven Glebe. We're delighted to hear that you enjoyed our great location, beautiful room, comfortable bed, and quality toiletries.Your kind words are truly appreciated as we strive to provide exceptional accommodations for our guests. We are thrilled that you found our location convenient and that our amenities contributed to a comfortable and enjoyable stay.At Haven Glebe, guest satisfaction is our top priority, and we're pleased to have met your expectations. Your recommendation is a great compliment to our team's efforts.We look forward to welcoming you back on your next visit, and please feel free to reach out if there is anything specific you would like to experience during your future stays.Best regards,Junsuk LeeHaven Glebe

10/10 Excelente

Scott

Se hospedó 1 noche en diciembre de 2023
Respuesta de Assistant Hotel Manager el 26 dic. 2023
Dear Scott,Thank you for choosing Haven Glebe for your stay, and for sharing your positive experience with us. We are thrilled to hear that you enjoyed your time at our hotel.Our team is committed to providing exceptional service, and we are delighted that our efforts contributed to making your stay memorable. Your appreciation for our location, amenities, and staff friendliness is truly gratifying.It was a pleasure hosting you, and we hope to have the opportunity to welcome you back on your next visit to Glebe. If there are any specific aspects of your stay that stood out or any suggestions you'd like to share, we would love to hear more.Safe travels, and we look forward to serving you again.Warm regards,Junsuk LeeHaven Glebe

10/10 Excelente

Cameron

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great Hotel, will stay again.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Assistant Hotel Manager el 20 dic. 2023
Dear Cameron,Thank you for choosing Haven Glebe and sharing your positive experience! We're thrilled to hear that you had a great stay and appreciate your kind words. Our team works hard to provide excellent service, and we look forward to welcoming you back for another enjoyable stay. If there's anything specific you loved or any suggestions you have for improvement, feel free to share. We value your feedback and strive to make each visit even better.Warm regards,Junsuk LeeHaven Glebe

8/10 Bueno

Greg

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Value for money
Se hospedó 1 noche en diciembre de 2023
Respuesta de Assistant Hotel Manager el 19 dic. 2023
Dear Greg,Thank you for choosing Haven Glebe and taking the time to share your experience. We're delighted to hear that you enjoyed our convenient location and friendly staff. Your feedback regarding the breakfast service is invaluable, and we appreciate your understanding during the unexpected challenges with a large tour group.We apologize for any inconvenience caused by the breakfast delays and assure you that we are actively addressing this matter to enhance our service. Your comments about the bathroom and the placement of the glass shelf are duly noted, and we'll explore ways to make improvements.We value your patronage and look forward to the opportunity of welcoming you back for an even more enjoyable stay.Best regards,Junsuk LeeHaven Glebe

4/10 Mediocre

Olivia

Se hospedó 5 noches en diciembre de 2023
Respuesta de Assistant Hotel Manager el 19 dic. 2023
Dear Olivia,Thank you for sharing your feedback following your recent stay at Haven Glebe. We appreciate your insights and regret any aspects that did not meet your expectations. Please be assured that your concerns are taken seriously, and we are committed to addressing them to enhance our guest experience. We value your input and hope to have the opportunity to welcome you back, delivering an improved stay that exceeds your expectations. If there are specific details you'd like to share for our improvement, feel free to contact us directly.Warm regards,Junsuk LeeHaven Glebe

10/10 Excelente

Dao

Se hospedó 1 noche en diciembre de 2023
Respuesta de Assistant Hotel Manager el 13 dic. 2023
Dear Dao,Thank you for choosing Haven Glebe and taking the time to share your positive experience. We are delighted to hear that your stay met your expectations, and we appreciate your kind words. Providing exceptional service and a comfortable environment is our priority. If there's anything more you'd like to share or if you have any suggestions for improvement, please feel free to reach out. We hope to welcome you back for another fantastic stay in the future.Warm regards,Junsuk LeeHaven Glebe

8/10 Bueno

PAUL

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Great boutique hotel in great neighbourhood
Great boutique hotel in a safe and friendly neighbourhood. Rooms are lovely, excellent bedding, great shower. Absolutely useless fridge. Excellent microwave. Great TV. It's a bit more than 400M to the light rail station, down a really steep hill.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Assistant Hotel Manager el 9 dic. 2023
Dear Paul,Thank you for taking the time to share your feedback about your recent stay at Haven Glebe. We're thrilled to hear that you enjoyed our boutique hotel, from the comfortable rooms to the excellent bedding and shower. We appreciate your observation regarding the fridge, and we'll certainly look into how we can enhance its functionality. It's great to know that our microwave and TV met your expectations. We value your insights, and your safety and satisfaction are our priorities. We hope to welcome you back for another positive experience.Best regards,Junsuk LeeHaven Glebe

10/10 Excelente

Dilshan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Respuesta de Assistant Hotel Manager el 25 feb. 2024
Dear Dilshan,Thank you for choosing Haven Glebe for your stay, and for taking the time to share your positive experience. We are thrilled to hear that your time with us met your expectations.Our team works hard to create a comfortable and welcoming environment for our guests, and it's rewarding to know that we succeeded in making your stay enjoyable. If there's anything specific that stood out to you or any additional feedback you'd like to provide, please feel free to share.We look forward to the pleasure of hosting you again in the future. If your travels bring you back to Glebe, we'll be delighted to welcome you back for another exceptional stay.Best regards,Junsuk LeeHaven Glebe

10/10 Excelente

John

Se hospedó 2 noches en diciembre de 2023
Respuesta de Assistant Hotel Manager el 9 dic. 2023
Dear John,Thank you for sharing your experience at Haven Glebe! We are delighted to learn that your stay met your expectations. Providing exceptional service is our top priority, and it's gratifying to hear that our efforts have resonated with you. If there is anything more we can do to enhance your future visits, please let us know. We look forward to welcoming you back for another outstanding stay.Best regards,Junsuk LeeHaven Glebe

4/10 Mediocre

Ronit

Viajó por negocios
No le gustó: Limpieza, servicios
Why I did not receive the cup upgrade, also the room smelled terrible and sheet had a creepy stain.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Assistant Hotel Manager el 9 dic. 2023
Dear Ronit,Thank you for taking the time to share your feedback regarding your recent stay at Haven Glebe. We sincerely apologize for any inconvenience you experienced.We are genuinely sorry to hear about the issues you encountered, including the room odor and the condition of the sheets. This does not reflect our usual standards, and we will investigate the matter promptly to address and rectify it. Additionally, we regret any confusion regarding the upgrade, We couldn't upgrade your room because the room type you've booked was already one of our best room type.Your comfort is our top priority, and we appreciate your bringing these matters to our attention. If there's anything else you'd like to share or discuss, please feel free to contact us directly.We value your patronage and hope to have the opportunity to restore your confidence in us during a future stay.Kind regards,Junsuk LeeHaven Glebe

10/10 Excelente

Garry

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Comfortable bed. Friendly staff.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Assistant Hotel Manager el 9 dic. 2023
Dear Garry,Thank you for taking the time to share your positive experience at Haven Glebe. We're delighted to hear that you found our beds comfortable and our staff friendly. Providing a cozy and welcoming environment is at the heart of our commitment to guest satisfaction.Your feedback motivates us to maintain the high standards that we strive for in terms of comfort and service. If there are any specific aspects you particularly enjoyed or if there are areas where we can further enhance your experience, please do let us know.It was our pleasure to host you, and we look forward to welcoming you back for another enjoyable stay.Best regards,Junsuk LeeHaven Glebe

10/10 Excelente

Scott

Se hospedó 1 noche en diciembre de 2023
Respuesta de Assistant Hotel Manager el 7 dic. 2023
Dear Scott,Thank you for your perfect score and wonderful feedback! We're delighted to hear that you had an exceptional experience at Haven Glebe. Our team strives to create memorable stays, and we're thrilled to know we hit the mark for you. If there's anything specific you loved about your stay or if you have any suggestions for improvement, we'd love to hear them. We look forward to welcoming you back for another outstanding stay.Best regards,Junsuk LeeHaven Glebe

10/10 Excelente

Suzanne

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location many great places to eat and beautiful walks around harbour and through the streets It would be good if there were more hooks in the bathroom and more space to put toiletries. Would stay there again.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Assistant Hotel Manager el 7 dic. 2023
Dear Suzanne,Thank you for choosing Haven Glebe and sharing your positive experience. We're thrilled you enjoyed the fantastic location and the nearby attractions.We appreciate your suggestion regarding bathroom amenities and storage space. It's valuable feedback that will be considered as we continue to enhance our facilities.Excitingly, we're planning renovations, including improvements to the bathrooms and rooms, starting next year. Your insights contribute to our commitment to providing an even better experience for our guests.We hope to have the pleasure of welcoming you back to Haven Glebe soon. If you have any more recommendations or requests, please feel free to share them.Best regards,Junsuk LeeHaven Glebe

10/10 Excelente

Ross

Se hospedó 1 noche en noviembre de 2023
Respuesta de Assistant Hotel Manager el 26 dic. 2023
Dear Ross,Thank you for choosing to stay at Haven Glebe, and for taking the time to share your positive feedback. We are delighted to hear that you had a five-star experience during your visit.Our team strives to provide exceptional service, and it's rewarding to know that our efforts resonated with you. We appreciate your kind words regarding your stay and our amenities.It was a pleasure having you as our guest, and we look forward to the opportunity of welcoming you back in the future. If there is anything specific you loved about your stay or any suggestions for improvement, feel free to share. Your insights are invaluable as we continuously work to enhance our guests' experiences.Warm regards,Junsuk LeeHaven Glebe

6/10 Aceptable

Karen

Dirty bathroom and mouldy on ceiling in bathroom
Se hospedó 2 noches en noviembre de 2023
Respuesta de Assistant Hotel Manager el 29 nov. 2023
Dear Karen,Thank you for taking the time to share your experience with us. We appreciate your feedback and apologize for any inconvenience you encountered during your recent stay at Haven Glebe. We understand that your concerns were not limited to one instance, as we also noted your in-house feedback on Expedia.Please accept our sincere apologies for any shortcomings in the cleanliness of your bathroom. Your comments are crucial to our ongoing improvements, and we have promptly addressed these issues with our housekeeping team to prevent any recurrence.We value your input and would like to assure you that your comfort and satisfaction are our top priorities. If your travels bring you back to Glebe, we would welcome the opportunity to provide you with a much-improved experience.Thank you for your understanding.Kind regards,Junsuk LeeHaven Glebe

10/10 Excelente

Martin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very friendly staff. Great area.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Assistant Hotel Manager el 29 nov. 2023
Dear Martin,Thank you for taking the time to share your positive experience at Haven Glebe. We're delighted to hear that our staff's friendliness and the great area added to the enjoyment of your stay.Providing a welcoming atmosphere is our top priority, and we're thrilled to know that it made a positive impression on you. We're fortunate to be located in a vibrant area, and we're glad you found it appealing.Your feedback encourages us to continue delivering excellent service and ensuring our guests have a memorable stay. If you have any specific suggestions or preferences for your next visit, please feel free to share them with us.It would be a pleasure to host you again at Haven Glebe. Thank you for choosing us for your stay in Sydney.Warm regards,Junsuk LeeHaven Glebe

8/10 Bueno

Iain

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Assistant Hotel Manager el 20 nov. 2023
Dear Lain,Thank you for choosing Haven Glebe for your stay. We appreciate your feedback and are delighted to hear you had a positive experience. Our team works hard to provide a comfortable and enjoyable stay for our guests. If you have any specific suggestions or if there's anything we can improve upon, please let us know. We hope to welcome you back in the future for another memorable stay.Warm regards,Junsuk LeeHaven Glebe

8/10 Bueno

Denise

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything correct
Respuesta de Assistant Hotel Manager el 15 nov. 2023
Dear Denise,Thank you for choosing to stay at Haven Glebe and for sharing your experience. We appreciate your feedback and are delighted to hear that you had an overall positive stay. Your insights are valuable to us as we continually strive to enhance our guests' experiences. If there are specific aspects you feel we could improve, please feel free to share them with us. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Junsuk LeeHaven Glebe

10/10 Excelente

Gillian

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lo cation, room, comfort, reception service, friendliness, good breakfast
Se hospedó 1 noche en noviembre de 2023
Respuesta de Assistant Hotel Manager el 8 nov. 2023
Dear Gillian,Thank you for choosing Haven Glebe and for taking the time to share your wonderful feedback with us. We are delighted to hear that you had a fantastic experience during your stay and that our location, rooms, comfort, reception service, and breakfast all contributed to your satisfaction.At Haven Glebe, we are committed to providing a welcoming and comfortable environment for our guests, and it's truly rewarding to know that we met your expectations. Your positive comments are greatly appreciated, and we look forward to the opportunity of welcoming you back in the future.If you ever have further comments or requests, please don't hesitate to reach out. Your feedback is invaluable to us.Warm regards,Junsuk LeeHaven Glebe

6/10 Aceptable

Jesper

Viajó por negocios
No le gustó: Estado de la propiedad e instalaciones
Good location, OK hotel, poor breakfast
Haven Glebe is located close to Sydney downtown in a quaint area of Sydney. Lots of restaurants nearby. Breakfast is really poor unfortunately, you get a credit at a restaurant nextdoor with little choice, only one option to choose from if you want a juice and a coffee with your choosen meal from the menu. Rooms are decent with air con. Bathrooms have very little space for all your toiletries and feels cramped. Don't book this hotel for the gym, it is very poor with 2 cardio machines and 2 cablecross machines, that's it.
Se hospedó 6 noches en octubre de 2023
Respuesta de Assistant Hotel Manager el 8 nov. 2023
Dear Jesper,Thank you for choosing Haven Glebe and sharing your valuable feedback with us. We appreciate your insights as they help us improve and enhance the experience we offer our guests.We're pleased to hear you enjoyed our convenient location, and we certainly agree that Glebe is a charming area with an abundance of dining options nearby.However, it's disappointing to hear that your experience with breakfast wasn't as satisfying as we'd like it to be. We apologize for any confusion regarding the breakfast credit. Each reservation does receive a daily credit of 64.00 (If booked with breakfast included price), which allows for a more extensive selection of items at the restaurant next door. Our staff is always ready to assist and guide guests on maximizing the value of this credit. We will strive to ensure this is communicated more clearly in the future.Your feedback regarding the gym is duly noted. While our facility aims to offer some basic equipment for our guests' convenience, we will certainly consider options for further improvement. Also, we are currently trying to renovate our bathroom one room by one room.We value your input, and we hope to have the opportunity to welcome you back and provide an even more satisfying stay in the future.Warm regards,Junsuk LeeHaven Glebe

6/10 Aceptable

Helene

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Cute hotel but Poor soundproofing!!! We listened to a party outside and our neighbors having sex. Not a great nights sleep. Good location as it’s walkable to restaurants and shops. Nice staff.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Assistant Hotel Manager el 3 nov. 2023
Thank you for your recent stay at Haven Glebe, and for taking the time to share your thoughts with us. We appreciate your kind words about our hotel and friendly staff, as well as our convenient location, which allows easy access to local restaurants and shops.However, we sincerely apologize for the disturbance you experienced due to the soundproofing. Your feedback is important to us, and we are actively working on solutions to improve this aspect. We want to ensure all our guests have a peaceful and restful stay.We truly value your comments, and they will be instrumental in helping us enhance the guest experience. If you decide to stay with us again, we will do our utmost to make sure your next visit is much more comfortable.Thank you for choosing Haven Glebe, and we look forward to the opportunity to provide you with a better stay in the future.Warm regards,Junsuk LeeHaven Glebe

10/10 Excelente

Jill

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 6 noches en octubre de 2023
Respuesta de Assistant Hotel Manager el 1 nov. 2023
Dear Jill,Thank you for taking the time to share your thoughts about your recent stay with us. We're delighted to hear that you had a positive experience at Haven Glebe.Our team is committed to providing exceptional service, and it's wonderful to know that you felt comfortable during your stay. If you have any specific feedback or suggestions for improvement, please don't hesitate to share them with us.We're already looking forward to your next visit, and we'll ensure it's another enjoyable and memorable stay.Warm regards,Junsuk LeeHaven Glebe

10/10 Excelente

Srinath

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good location and convenient
Se hospedó 2 noches en octubre de 2023
Respuesta de Assistant Hotel Manager el 29 oct. 2023
Dear Srinath,Thank you for taking the time to share your thoughts about your recent stay with us. We're delighted to hear that you found our location convenient. Our team works diligently to provide a great experience for our guests, and we're glad to see that reflected in your review.If you have any suggestions or specific feedback to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back to Haven Glebe on your next visit to the area.Best regards,Junsuk leeHaven Glebe