Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 28 de 156 opiniones" "
10 - Excelente
28
Evaluación: 8 - Bueno. 42 de 156 opiniones" "
8 - Bueno
42
Evaluación: 6 - Aceptable. 32 de 156 opiniones" "
6 - Aceptable
32
Evaluación: 4 - Mediocre. 23 de 156 opiniones" "
4 - Mediocre
23
Evaluación: 2 - Terrible. 31 de 156 opiniones" "
2 - Terrible
31
7,4/10
Limpieza
7,6/10
Personal y atención
6,4/10
Servicios
6,2/10
Estado de la propiedad e instalaciones
6,2/10
Cuidado del medio ambiente
Opiniones
2/10 Terrible
Hemlal
Viajó con su pareja
3 mar. 2024
No le gustó: Limpieza, estado de la propiedad e instalaciones
Very poor quality of rooms, not a friendly staff, no facilities. Don’t go there. Only good thing is that it is near to the train station.
Hemlal
Se hospedó 2 noches en marzo de 2024
2/10 Terrible
Richard
29 ene. 2024
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Whole place smelled and had mild on the walls, would not recommend
Richard
Se hospedó 3 noches en enero de 2024
6/10 Aceptable
Reza
Viajó con su familia y niños pequeños
19 ene. 2024
No le gustó: Servicios, estado de la propiedad e instalaciones
Dont expect to much, this is mostly just for bed. You need to find your breakfast or meal. Toilet and shower is shared with other guests. Cleaning is around once every two day
Reza
Se hospedó 5 noches en enero de 2024
6/10 Aceptable
Sofia Luisa
Viajó con su pareja
7 ene. 2024
Le gustó: Personal y atención, servicios
Sofia Luisa
Se hospedó 3 noches en diciembre de 2023
4/10 Mediocre
Peta
Viajó con su familia
27 dic. 2023
Le gustó: Personal y atención
No le gustó: Limpieza
The room stank like a smokers room, mattress very soft like it was old. The area is, in my daughter’s words “sketchy”. We chose not to stay the night as we could not relax. Staff member was very helpful and pleasant.
Peta
Se hospedó 1 noche en diciembre de 2023
2/10 Terrible
Trinity
Viajó con su pareja
10 dic. 2023
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
There was hundreds of bed bugs all through our bed. My partner and I had to leave at 2am and sleep in our car because there is that many! We are both covered in bites. Our fridge didn’t work and neither did the tv.
Trinity
Se hospedó 1 noche en diciembre de 2023
6/10 Aceptable
Pauline
Viajó con su pareja
30 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very convenient to the train station
Pauline
Se hospedó 1 noche en noviembre de 2023
6/10 Aceptable
Mark
14 nov. 2023
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Mark
Se hospedó 2 noches en noviembre de 2023
6/10 Aceptable
Rodney
Viajó con su familia
12 nov. 2023
Le gustó: Personal y atención
When it says parking available, it is parking on the street or in a parking lot down the road which isn't visable from the hotel. A good cheap over night option if you are attending an event at Olympic Park. I would look for other option if planning on staying more than 2 nights.
Rodney
Se hospedó 1 noche en noviembre de 2023
2/10 Terrible
Bikash
5 nov. 2023
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
O
Bikash
Se hospedó 1 noche en noviembre de 2023
4/10 Mediocre
Anand
25 oct. 2023
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Anand
Se hospedó 5 noches en octubre de 2023
8/10 Bueno
Trevor
Viajó con su familia
24 sept. 2023
Le gustó: Limpieza, personal y atención, servicios
Clean and tidy
But area surronding the hotel felt dodgy which is not the hotels fault. Reception at the bar felt weird
Trevor
Se hospedó 2 noches en septiembre de 2023
6/10 Aceptable
Arati
16 sept. 2023
Arati
Se hospedó 1 noche en septiembre de 2023
2/10 Terrible
Hameed
12 sept. 2023
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Not helpful on checkins.
Hameed
Se hospedó 1 noche en septiembre de 2023
8/10 Bueno
Kudzaishe
11 sept. 2023
Good staff
Kudzaishe
Se hospedó 1 noche en septiembre de 2023
2/10 Terrible
Maria
9 sept. 2023
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Not satisfied
Maria
Se hospedó 2 noches en septiembre de 2023
Respuesta de Katrina el 11 sept. 2023
Hi Maria,Thank you for your honest reply.What could we have done to make your stay better?Katrina
8/10 Bueno
JIAXU
9 sept. 2023
Le gustó: Limpieza
Good
JIAXU
Se hospedó 1 noche en septiembre de 2023
Respuesta de Katrina el 11 sept. 2023
Thanks Jiaxu for the review.We hope to see you again soon.Katrina
6/10 Aceptable
Emma
3 sept. 2023
Le gustó: Limpieza, personal y atención
We did enjoy our stay. The only downside was it would of been nice to have some type of cookiing facilities
Emma
Se hospedó 4 noches en agosto de 2023
Respuesta de Katrina el 6 sept. 2023
Thank you for the review Emma, we agree it would be better with cooking facilities. At least there are heaps of places to eat around us and remember we always have yummy pizza and garlic bread for you to enjoy.We hope to see you again soon.Katrina.
6/10 Aceptable
Tuitavake
31 ago. 2023
Tuitavake
Se hospedó 1 noche en agosto de 2023
6/10 Aceptable
Peter
8 ago. 2023
Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
Close to public transport
Peter
Se hospedó 1 noche en agosto de 2023
Respuesta de Katrina el 6 sept. 2023
Thank you for the review Peter.We hope to see you again.Katrina.
8/10 Bueno
MIRIA
2 may. 2023
MIRIA
Se hospedó 1 noche en abril de 2023
Respuesta de Shaun el 24 may. 2023
Thanks for the review Miria, glad you enjoyed it.
4/10 Mediocre
Steven
29 mar. 2023
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I didn't like getting charged twice
Steven
Se hospedó 1 noche en marzo de 2023
2/10 Terrible
Mayank
26 mar. 2023
Mayank
Se hospedó 1 noche en marzo de 2023
Respuesta de Shaun el 28 mar. 2023
Hey Mayank, would love some tips on how we can better your next stay with us here at Granville Hotel, happy to chat. 9637 1424
10/10 Excelente
Melissa
Viajó con su familia
22 mar. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was great. Clean and friendly.
Melissa
Se hospedó 1 noche en marzo de 2023
Respuesta de Shaun el 28 mar. 2023
Thanks Melissa, glad you enjoyed your visit. See you again soon.
8/10 Bueno
claudia
13 mar. 2023
claudia
Se hospedó 4 noches en marzo de 2023
Respuesta de Shaun el 3 abr. 2023
Thanks for taking the time to leave a review Claudia, see you again soon.
2/10 Terrible
Murtuza
13 mar. 2023
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
I liked the location. The rooms however didn't even have a toilet in it. And the noises from each room was very transparent across the night.
Murtuza
Se hospedó 2 noches en marzo de 2023
Respuesta de Shaun el 15 mar. 2023
Hi Murtuza, our advertisement shows that the rooms have shared facilities, for this reason the rooms are priced accordingly. Thank you
2/10 Terrible
Allan
12 mar. 2023
Allan
Se hospedó 1 noche en marzo de 2023
Respuesta de Shaun el 13 mar. 2023
Thanks for taking the time to review us Allan, unfortunately - as communicated with you, the room you had booked was damaged by the guest prior and was not able to be re-sold to you. Again, our apologies for this occurrence which had adversely affected you.
4/10 Mediocre
Deborah
Viajó por negocios
5 mar. 2023
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Deborah
Se hospedó 4 noches en febrero de 2023
Respuesta de Shaun el 7 mar. 2023
Thanks for the review Deb, we'd love some feedback with how we can better your stay.
4/10 Mediocre
Ayesha
Viajó con su familia
4 mar. 2023
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The room looked like it had never been cleaned before. The ladies wash room’s faucet was broken. But, the staff were amazing and helpful.
Ayesha
Se hospedó 1 noche en febrero de 2023
Respuesta de Shaun el 5 mar. 2023
Thanks for leaving a review Ayesha. Our rooms are tended to daily by trained housekeepers. In regards to the tap, we have logged a service call with our plumber for this, thank you.
10/10 Excelente
Momtina
Viajó con su familia
27 feb. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Sean & his staff were awesome. Very accommodating & very professional.
We had the best time!
Will definitely come back.
Thank you for making us feel very welcome!
Momtina
Se hospedó 1 noche en febrero de 2023
Respuesta de Shaun el 1 mar. 2023
Thanks Momtina!We love when we receive reviews like this, it's like adding sprinkles to your ice cream!See you next time...
4/10 Mediocre
Adrian
26 feb. 2023
Adrian
Se hospedó 1 noche en febrero de 2023
Respuesta de Shaun el 19 mar. 2023
Thanks for taking the time to review us Adrian. Would love some feedback regarding how to better your stay.
8/10 Bueno
Maryanne
Viajó en grupo
26 feb. 2023
Le gustó: Limpieza, personal y atención
Excellent price. Nice clean beds and sheets. Great air con.
No easily accessible wifi code
Maryanne
Se hospedó 2 noches en febrero de 2023
Respuesta de Shaun el 26 feb. 2023
Thanks for the review Maryanne. We have the wifi code aprinted to all room keys. Glad you enjoyed our facilities.
10/10 Excelente
Selina
23 feb. 2023
Selina
Se hospedó 2 noches en febrero de 2023
Respuesta de Shaun el 15 mar. 2023
Thanks for the review Selina, glad you enjoyed your stay.
10/10 Excelente
Campbell
Viajó con su familia
20 feb. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I liked the greeting and the relaxed atmosphere
Campbell
Se hospedó 1 noche en febrero de 2023
Respuesta de Shaun el 23 feb. 2023
Thanks Campbell! Were quite chilled here at the venue, glad you enjoyed it!
4/10 Mediocre
Suresh
Viajó con su familia
9 ene. 2023
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Firstly my appreciation for their counter staff who were quite helpful.
Bathrooms & toilets are not attached to the rooms. They are common This was not known to me while booking. Ladies toilets ran out of issues in the middle of night and I had to get something for my ladies from the men's room.
Vomit on the corridor floors.
Lot of music and noise late in to the night. Impossible to sleep. Unsuitable for famlies.
Suresh
Respuesta de Shaun el 30 ene. 2023
Hi Suresh, Thanks for taking the time to review our venue. Whilst I appreciate you may have missed the room description, we ensure it is advised in the description. We also show our guests to their room, so we'd have been happy to discuss any changes / refunds if needed.
4/10 Mediocre
Abdullah
8 ene. 2023
Abdullah
Respuesta de Shaun el 7 mar. 2023
Thanks for the review Abdullah, we'd love some feedback with how we can better your stay.
6/10 Aceptable
Haitham
8 nov. 2022
Haitham
Se hospedó 2 noches en noviembre de 2022
4/10 Mediocre
David
Viajó en grupo
22 sept. 2022
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
I had to get a full refund on my stay due to having no access to bed sheets or towels.
The hotel staff were nice but they had issues with cleaning staff which could not give me the needs. So if you don’t mind sleeping on a bed with no sheets and don’t want a shower, this place is fine.
David
Se hospedó 1 noche en septiembre de 2022
Respuesta de Shaun el 22 sept. 2022
Thanks for taking the time to review us David.As we had mentioned to all guests checking in that day we had changed our supplier of our linen and there was a delay with the delivery, we certainly did not expect to receive it at 11:45pm otherwise we would have relocated all of our guests had we know. Our apologies once again David, we have credited all guests a refund for their experience. RegardsShaun Patterson
10/10 Excelente
Meric
6 sept. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice very nice costumer services
Meric
Se hospedó 1 noche en septiembre de 2022
Respuesta de Shaun el 9 oct. 2022
Thanks Meric, glad you enjoyed your stay with us!
10/10 Excelente
Tiny
Viajó con su pareja
7 ago. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All services was good.
Tiny
Se hospedó 2 noches en agosto de 2022
Respuesta de Shaun el 7 ago. 2022
Great to hear you enjoyed our premises Tiny, we'd be happy to have you back any time!
2/10 Terrible
Shyam
Viajó con su pareja
18 jun. 2022
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Smelly room and rude customer service
Shyam
Se hospedó 1 noche en junio de 2022
Respuesta de Shaun el 19 jun. 2022
Hi Shyam,
Thanks for your review.
I apologise that your stay was not what you expected. However, we do clean and deodorise our rooms daily.
Shaun
2/10 Terrible
James
8 jun. 2022
James
Se hospedó 1 noche en junio de 2022
6/10 Aceptable
Karan
Viajó en grupo
26 may. 2022
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
It was ok for the amount I paid it would have been better to book an AB&B place instead.
Karan
Se hospedó 2 noches en mayo de 2022
Respuesta de Shaun el 11 jun. 2022
Thanks for the review Karan. Glad you enjoyed your stay with us here at Granville Hotel
6/10 Aceptable
Shreesha
Viajó con su pareja
3 abr. 2022
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Toilets and sinks were very dirty. And dirty pillow case.
Shreesha
Se hospedó 2 noches en marzo de 2022
Respuesta de Chiara el 3 abr. 2022
Hello Shreesha, thanks for taking the time to review us. It is unfortunate some people do not have the decency to leave bathrooms the way they would expect them. We have noted this and are increasing our bathroom inspections.
10/10 Excelente
Christopher
28 mar. 2022
Le gustó: Limpieza, personal y atención
Christopher
Se hospedó 1 noche en marzo de 2022
2/10 Terrible
Abinesh
Viajó en grupo
14 mar. 2022
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Will never book again. Toilets are so dirty and the receptionist told me that its mens toilet but on morning i saw 2 womens inside the mens toilet. Such a dirty place
Abinesh
Se hospedó 2 noches en marzo de 2022
Respuesta de Shaun el 3 abr. 2022
Hi Abinesh.
My apologies your stay was not as you expected.
They are mens toilets, but ass they also contain the laundry we do at times, have ladies in there for a short time whilst they do their laundry.
6/10 Aceptable
Tien dung
Viajó con su familia y niños pequeños
24 feb. 2022
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Room is smell awful and bed sheet feel not clean!
Tien dung
Se hospedó 1 noche en febrero de 2022
Respuesta de Shaun el 11 mar. 2022
Hi Tien, Thanks for you review.
our linen is 100% clean and fresh, serviced daily by housekeeping. Would have been happy to change your linen had you requested to do so. Shaun
2/10 Terrible
Akur
17 nov. 2021
Akur
Se hospedó 1 noche en noviembre de 2021
4/10 Mediocre
Bruce
Viajó por negocios
3 nov. 2021
No le gustó: Limpieza
This is a old hotel it hasn’t seen any maintenance for quite a while by the state of things
The hotel looks to have a no care factor
Men’s showers not clean only one shower for entire guests
Main access door to accomodation doesn’t close
Hotel has a loud noise in late night and early morning
You get the cheapest accomodation and that’s what it is
Bruce
Se hospedó 2 noches en octubre de 2021
Respuesta de Shaun el 4 nov. 2021
Hello Bruce, thank you for taking the time to leave some feedback. As we have only just reopened, we have had a few teething issues, specifically those you have identified. Whilst I do apologise for these inconveniences, I can assure you that they were rectified yesterday afternoon by our maintenance team.
Regards
Shaun Patterson
8/10 Bueno
Tamara
3 may. 2021
Le gustó: Personal y atención
Tamara
Se hospedó 1 noche en abril de 2021
Respuesta de Chiara el 4 may. 2021
Hi Tamara, Thank you for the great review. We hope to see you again soon!